[Resolved]  Bharat Gas Dealers / Agencies In Pune — Poor service!

As par Bhart gas we will get new connection in 24 hours, and maximum 7 days, However I had requested for new connection as on 4 / 9 / 07 (more than 2 months back) at Ratan Enterprises, Pune.
Still I had not received any response from your end; I am calling every alternate day for new connection at your branch on paper given by your branch.
My waiting connection number is 8713, but I don’t know how long I have to wait for new connection.
As had talk with concern parson (mrs Archna) at Ratan Enterprises, Pune , She said that SV Paper is not delivered to our branch form hade office so we are helpless.
I had even tried to meet proprietor of Ratan Enterprises, Pune. mrs Dr anita kamble, but she hardly come to office and I never meet her as an when I go to office.
Please help me for the same. Form last two months myself, my wife and my 9 month older daughter is eating outside.
Thanks,
Hiren Shah
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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dear sir we dont have a rashion card but we gave a application for a rashion card on 12/09/2007 up to now we dint get that rashion car sir
i to have a major problem with the gas agency near poona colleage,the gas is booked and they tell that the gas will come within 15 days and still the gas has not turned up, the last time the gas was booked in the mounth of dec07 and gas was sent in the mounth of feb08, when we phone them they tell that the gas will come by next week, we any how manage with out the gas.is their any way we can take any legal action against them...
I am not able to find a single Gas agency that will provide me with a new Gas connection without selling the Stove. They are charging Rs. 3600 for a new Gas connection with the stove. I already have the stove. why should I get another one? As per the Government website no one can force us to buy the stove. If one refuses to buy they say we won't give you the Gas connection. Please suggest if anyone is aware of any Honest dealer in Pune around Viman Nagar area who can give the connection.
dear sir

this is to inform you that we have book the cylinder on 07.02.09 with comsumer no 42451 with ratan gas agency, rahatani, pune 17

we are very sorry to say that this distributer is not at all attainding our phone calls and also not delivering the cylinder

kindly look into the matter very urgently

Regards
Santosh Mulay
Dear sir I am living in pune in SINHAGAD ROAD & TEJASWINY GAS is the dealer for this area. the population of this area very high . the service of the agency is very bad so I am requesting you to put another one agency in sinhagad road pune. Kindly look in to the matter urgently. Regards Dhananjay bhide.
Hi

My consumer no is P50096 in Pragati Enterprises (Vishrantwadi) Pune.
I have booked the domestic gas in Pragati Enterprises (Vishrantwadi) on 30th March. I have not received the Gas delievry yet. Whenever I called to them, they are not picking up the phone. In case tey picked up after trying many times, many hours their communication is very rude. They no speak softly to the customer. Also before listening our speech fully, they disconnects the phone.

We are the wroking peros and do not have that much time to follow up to the gas agent. This is very disgusting that the normal person gets the cooking gas after 15 to 25 days after the booking... Sometimes after one month as well.

This is not the first time experience but everytime we need to face and struggle a lot to get just basic facility like cooking gas.
Ours is also case with same Pragati Enterprises, alandi road (vishrantwadi. we have given our request for new connection on 03/10/2009. but after 2 and half month still we haven't got connection, when called them they say don't have regulators and so cannot give connection. Not sure when they finally will give connection. Every tim they say regulators will come next week or so, this is going on every time we call them.
You can register your complaint regarding Bharat Gas Service with Customer Service Cell on following address & phone numbers :-

Bharat Petroleum Corporation Ltd.
Sahajanand Complex, 1st Floor,
East Street, Camp
Pune 411 001
Phone No:[protected]
+[protected], 26345143, 26345141
my consumer is 11803 in SHREE MARUTI BHARAT GAS SERVICE Adarsha Colony, lane no.6 plot no 4 Tingare nagar pune 411032

booking number is 584 dt 8/02/2012
i am kidney transplant patient
service is not provide properly iam physicaly poor so plz take action and provide cylinder

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