Bharat Petroleum [BPCL] Complaints & Reviews

Milind Gas Service agency, Milind Market, Keshopur Vilage, New Delhi who have been appointed by Bharat Gas
1. is not supplying the gas cylinders on time,
2. giving false pretexts of short supply of gas cylinders,
3. its staff is misbehaving with customers who come to book their orders.
4. Normally they keep their telephone lines busy to avoid the customers
5. The last supply of gas cylinder to us was...

Our consumer number is 219 and we are registered to get the supply of cooking gas from Milind Gas Serveice, Milind market, Keshopur Village, Vikas Puri from the last 25 years. Last gas cylinder was supplied to us on 3rd Jan,08. We wanted to book another cylinder but the request was refused to register three times. On 28th Jan,08 the supply was again refused and the staff of Milind Gas Serveice was treating customers very disgracefully. ...

Complaint against : Mr. Manchanda
Dealer of H.P. Gas
Amba Market, Ambala City
Haryana (India)

Gas connection No. 3101 in name of Shyam Sunder Goel, R/o 1125-B-9, Kartar Nagar, Model Town, ambala City having double refils. One refil remained always empty for the last two years. IInd refil always been filled after atleast 10 days of emptying of the only refil available. Booking dated 07.01.08 not supplied...

This complaint is about Bharat Petroleum Petrol pump (Company owned company operated RO) Pump in No.94, Velachery main road, Guindi, Chennai - 600032.

Staff of this pump cheat customer by engaging them in talks like credit card payment. While talking and asking about how much petrol you need (example Rs. 500)

one of them will clear the meter and start putting the petrol. You will just hear a click sound and...

Dear Sir
In AJay Singh belonging to Vishwakarma colony lal kuan m.b road new Delhi from your dealer JWALA AGENCIES we are getting gas cylinders for 16 days . If we ask it for 10 days from your dealer WE WANT GAS CYLINDER immediately. Please solve this problem.URGENTLY

REGARDS
AJAY SINGH
B95A VISHWAKARMA COLONY LAL KUAN M.B.ROAD NEW DELHI-110044
MOB.[protected]...

I am consumer of Indian Oil since 14th March 1983 and my LPG connection is 5406. I was rented when i had gone through with LPG facility and on 1st July i was shifted to my own home (117/Q/22 L.I.C. society Sharda Nagar, kanpur) and countinously i as getting gass services from Sat Sai Gas Services (shop No. 3, Lakhanpur, Gumti No. 11)
I booked my gass on 10th September 2007 but there was no delivery till 15th september 2007, on confirmation...

delay in deliver
we have gas booking in the date 02/01/2008 but still we have
not delivery the gas and every month same delay to delivery.
please rectify the problem immediatly and kindly do give delivery
imigetly
my booking no T-16749

Phone no[protected]...

I face very poor response from Mahalakshmi Enterprises (Bharath Gas Distributors )No-2153, 2nd cross, 17th Main HAL 2nd Stage, Bangalore[protected]tel no:[protected], 25274252,[protected] every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't...

Sir,
The staff at Sree Munusamy Gas Agency, velachery are not responding properly. If call the them then reply comes that come directly, we need to take off and go there by person. If we ask something from them right way the answer is "statements like avoiding us". They are not ready to solve or take actions, just through some words. They are not noting our customer code and giving priority. Simply saying that come next week,...

Dear Sir,

The Bharat Gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking.I am

having a domestic LPG connection of Bharat Gas with service provider ‘Neelam Enterprise’, E-389

Sanjay Colony Sec-23 Faridabad Ph[protected]. I booked my LPG refill on 8th of Jan and my booking

number provided by them is 385. But despite of reparative reminder...

Sir,
I want to book my gas cylender throw e-gas booking facilities, my consumner No. P.2940 and my distibuter is Pawan Gas Agency Reenugs Distt. Sikar (Raj.)
I want to my new consumer no. sothat I can book gas throw e-gas booling facilites...

Respected Sir/Madam,

Whenever I book my gas I have to go through a lot of problems. For booking the gas, the number of the gas dealer is never available. Try the whole day, you will never hear the phone ringing, instead I think they have put off the receiver from the phone so that nobody will call them. This is a great harrassment. I have booked my cylinder on 24.1.2008 from the phone number which is kept inside the room...

also experience difficulty in getting timely delivery of gas cylinders. I booked for a cylinder 15 DAYS BACK but till date, no delivery has been made. My connection is with M/S. Ashwani Enterprises, Ashok Nagar, Delhi-93. (Consumer No.1877). Their telephone numbers are also always kept engaged, and hence, every time I have to go in person to book for cylinders.

Kindly look into the above problems and redress my grievances....

Hello Sir,

This is regarding the poor customer service at Sunny Gas service.
Since last two days, I have been making calls to Sunny gas service (a rajouri garden branch for Bharat Gas), but their phones are going busy, This is not the first time, its is happening. It is their regular feature. The customer service agents can be seen busy attending their personal call everytime you visit the branch. They are least bothered...

BHARAT GAS
I had booked for a cylinder on 7-01-08 Its more than 22 days and have not yet received the cylinder.Till date[protected] made more than 20 calls to the M/S Raj Gas service(Bharat Gas) Jhokan bagh Jhansi(up) Its of no use,when ever I make a call,I get the answer It will be delivered to you by today or tomorrow but it is not delievered till date.
our customer no.RG8374
our S.V.no.7542896 dt 26-5-96
refilling...

Dear sir/mem
My self Nilesh Prajapati from grater noida
I have a gas connection from bharat gas from supplier Mangalam Gas service, noida of two cylinder.
I have one empty cylinder and i was trying to have refilling of same from last one month.
But when ever i try their Ph. no . I found massage that it is not reachable although it is landline no.
If any case i connect the line the reply was try on next...

I'm Pune based active consumer (consumer No :- 26454) of Bharat gas for last 4 years, having only single cylinder, not getting double even after doing a several follow-ups with dealer. The Dealer Ratan Enterprises & his staff are very rude don’t even know the professional behavior. Not cooperative. Forcing us to go and purchase the cylinder from open market.
I would be grateful to you if you could help me out. Or suggest...

I have purchased a LPG cylinder from M/s Sarala Enterprises located at Safdarjung Development Area on 10.01.2008 while using the same it has been found that the cylinder is leaking. I immediately tried to contact the emergency telephone No. 26147092 and 26143517 but no body is lifting the phone since morning. Then I called the agency in the telephone No. 26192804 and 26192722 but nobody is answering. Then I immedately went to their office...

dear madam/sir.
this is to inform you that i booked gas cylinder PA-919 on january 7th 2008,but i have not received the refill cylinder till today,whereas the officials in the bharat gas agency sirhind are delivering the cylinders booked on 12th and 13th january 2008...on repeated calls they dont attend to the complaint and they do not give any satisfactory answer during in person visits to the agency...so i request you to please intervene...

Respected sir, it is really painful to approach just for the booking of the cylinder and non reciept of cylinder on time despite booking on toll free no. my connection is with O P Gas agency, 9, CSC, Nirman Vihar, Delhi-110092 with phone nos. 22543244, 22516817, and toll free no 1260 . but all the customer of the above said agency are having one genuine problem that these persons sitting at hte agency"s office either do not pick the...