Bharat Petroleum [BPCL] Complaints & Reviews

wants to book the gas but unable to get through the number

wants to book the gas but unable to get through the number

Dear Sir/ Madam,
I live in delhi since 9 years and i want to take new connection of bhart gas cylinder.Please tell me how can i apply for ragistration in it and all details of taking new connection online.

I m waiting for your early reply.



Best Regards,

Rakhi Gosai.

want to book the gas but unable to get thru the number. shanti nagar, mira road

I am bharat gas customer. My consumer no. 7488 & My gas service station Ashwini Enterprises, Ashok Nagar, Near Loni Circle, Delhi-93. I book my cylinder but delivery in 10 to 15 days. And Booking service men behaviour very rood. and always phone no. engage.

Sir, Please check the the matter

thanks

Bharat Gas — PHONE NOS ALWAYS ENGAGED

WE ARE REGISTERED WITH ROBIN GAS SERVICE, ROHINI, SECTOR-5, WE ALWAYS FOUND TELEPHONE ENGAGED AND HAVE TO BOOK REFILL AT THEIR DOORSTEP.

It is true, the phone is mostly busy and it is almost rare to be able to book over phone.

WE ARE REGISTERED WITH NIHAL GAS SERVICE, MAYUR VIHAR, , WE ALWAYS FOUND TELEPHONE ENGAGED AND HAVE TO BOOK REFILL AT THEIR DOORSTEP.

Sir, I'm having two connection of Bharat Gas with Priyanka Gas Service, Kashmere Gate, Delhi. Unfortunately everytime whenever you make a call there the telephone numbers always just ringing or engaged. It's a total disapointment, do something at the earliest possible.

I live in faridabad and my LPG agent is in Sector 9 bharat gas. From last 4 months I am struggling to get a 2nd cylinder on my existing connection. But every time they give me a new date and when I call them on that date they again give me a new date.
Most of the time their phone is either busy or no body picks it. Me and my husband are both working and we cannot daily go to their agency to ask for an update.

An action on the complaint made by me is highly appreciated.

Thanks

Sugandha

I have a connection from Adlakha agency (Sector 9, HUDA mkt.)

I am trying to get a second cylinder on my current connection from last 5 months. Every time i called them i just get a new date on which i have to confirm that whether new cylinder can be provide by them or not, i don't know is this a joke or what for them. They are even not having a confirm information about any query, is this a way to treat a customer ?

I don't know whether this complaint on this site is going to affect something or not, i am even not thinking about happening of something good or better from this agency, i am writting here just because of my frustation.

If any body have the no. of Bharat Gas, consumer branch then please reply.

Amit Sharma

Lekshmy Agency Gas — Always engaed no reply

It is very horrible to call Lekshmy Gas Agency , Trivandrum . ( 2594994, 2595995 )

Always engaed . No response

Do something to have one more agency

Is there any other Bharat-gas agency in faridabad, near to sector-19?

The same problem is happening with me
I live in sec-7/A

i want to work with bharat gas company as a delar in rajasthan karuli plz send me process copy

The same problem is happening with me

I live in sector 7faridabad.our bharatgas agency dealer, adlakha gas agency is in sector 9.the agency has 3 phone nos for costumers .each of them is inengaged mode whenever we try for booking gas.after hours of trying if anumber gets connected by chance, it is not attended.if you are very lucky and you are able to book your cylinder, then no delivery is made even after 10 days.this time also i booked cylinder 10 days ago but ihave not got the cylinder.please help

Bharat Gas — Phones engage

Out gas dealers at vina nagar. He is having 3 telephone connection but when ever we try it remains engage.How it can happens that all t he
times for longer time all phones can engag e? we are senior citizen and we have t o visit his office and get booking. It is fair?

Bharat Gas — website does not work properly and is not attended

I booked for gas (no[protected] on 27th January 2011. I have not yet got my gas as yet. I tried calling the gas agency (Satish Gas). Either the phone rings and nobody picks up or the phone is engaged.

I tried registering for the preferred time delivery on ebharatgas, but the website says that this cannot be done (I wonder why this feature is there on the site). I tried calling up the toll free numbers - they do not work. Website is slow and and ot well organized.

I wish you all go with bharat gas official mail and register a complaint against the dealer.
A.K.SINGH

I stay in sector 10 DLF, facing the same problem.Action on this would be a solution as we are also facing the same problem from past so many months.


Harpal Singh
I-3, sector 10, DLF, faridabad
[protected]

I stay in sector-3, and facing the same problem .This time I have booked personnaly on 7/9/11 and after 4 time personal request but I could not get till today.

Rakesh kumar
2225/sec-3
[protected]

It seems the problem has not rectified. The services of Adlakh Gas Agency is very poor and the phones are never picked by them. The authorities should take action against agencies like these.

My new connection request No. is 327572(Pawan Kumar Tripathi, date of birth-20/09/1982)
I submit request on line on date 3/12/2012, my connection is clear at Adlakha Gas Agencies sector-9, but no any response at distributer end.

about new connection

I have applied for new connection and approved by bharat gas. My booking number is 15864720. When i reached to my bharat gas agency (HLRDC bharat gas) they are refused to provide me new connection. Please help me to get new connection.

sir mare pass bharat gass company ka ek cyleinder jo ki consumer num11619 pansap gas bathinda through liya hai ab mare ko dusre cylinder ki sakhat jarurat hai so pansap wala matre se 3000 rupee ki demand kar raha hai kirpa ap mare ko dusra cylinder dilva de aur pansap gass bathinda per action le aur mare ko inform karo thanks nisha [protected]

sir mare pass bharat gass company ka ek cyleinder jo ki consumer num11619 pansap gas bathinda through liya hai ab mare ko dusre cylinder ki sakhat jarurat hai so pansap wala matre se 3000 rupee ki demand kar raha hai kirpa ap mare ko dusra cylinder dilva de aur pansap gass bathinda per action le aur mare ko inform karo thanks nisha [protected]

I am having a gas connection from M/s Punsup, Bathinda
Details of my connection is as under
Gurdiyal Singh
26695, Amar Pura Basti, Bathinda
Cannection no : 7759
Email Add : [protected]@yahoo.com
i have booked the refill on 28/12/2009 but till date delivery has not took place
You are requested to kindly intervene in the matter

I am having a gas connection from M/s Punsup, Bathinda
Details of my connection is as under

Sh. Raj Kumar Gupta,
My Connection No.3201,
Address-.Har Gopal Raj Kumar
Sadar Bazzar, Bathinda
Mobile No[protected]

i have booked the refill on 25/03/2011 but till date delivery has not took place
You are requested to kindly intervene in the matter.

I am having a gas connection from M/s Punsup Bathinda

I had booked the refill on 05/02/2014, however, the delivery
has not been made yet despite our regular contact to concerned officials.
You are requested to look into the matter as soon as possible.
Details of my connection are as under :

Usha Bansal
Connection No. : 6635
Address : #2655, Court Road, Bathinda.

No Supply of Domestic Gas Cylinder
Dammo gas Service agency, vivak vihar, , Delhi who have been appointed by Bharat Gas
I Dinesh chander booked gas, connecion no 3264 on dt 11.02.2010 But till date They are not supply gas cyclender.
1. is not supplying the gas cylinders on time,
2. giving false pretexts of short supply of gas cylinders,
3. its staff is misbehaving with customers who come to book their orders.
4. Normally they keep their telephone lines busy to avoid the customers
kindly look this matter and solve my probelam as soon as possiable.
Thanking you
dinesh chander
[protected]

Milind Gas Agency, Vikas Puri — Regarding for the cooking gas

Dear Sir,

I am very disappoint from this Milind gas agency. They never picking up their phones. All numbers are always respond busy. Last two days I am continuesly dialing thier numbers: 28540285,28540750, 2854788, 28545600 but there was no response. So we can not understand what to do.

Please I would be very grateful if you could please help me out this problem.

There is any online booking facility available?

With many thanks and best wishes
Kavita Nenanea

Sub: Cheated in range of 4 to 7 litres of Hi-Speed Diesel from your company petrol pump in Velacherry, Chennai [Car was Swift Diesel, VDI, Silver Coloured, Karnataka Registration].

It happened between 1.30 PM and 2.00 PM on October 19, 2008. One attendant started filling from zero. Another attendant asked me if I am interested in a card started showing card features on a board. Suddenly the first attendant stopped filling and said that it is set for Rs. 1000/- (actually he had stopped earlier and entered Rs 1000/- it was flickering when I saw it). Then I had to fill for ~Rs 550/- to fill my tank fully. I realised later as I had ~ 10 litres of diesel in my tank before filling [Full Tank= 43 Litres]. I couldn’t have filled another 39.24 litres as shown in the Bill. I could have filled anywhere between 32 to 35 litres of Diesel. I hope this does not happen to anyone again.

This complaint is about ANAND SUPER SERVICE STATION, opp hansraj college, malka ganj, DELHI-7. TIN-:[protected], Tel No.[protected], 23855543.

These people and staff is cheating in delivery of petrol even never ask about which petrol customer want normal or speed they just start filling the tank with speed petrol without asking the customer and when i inturpt they say its now machine is ON and cant be changed (whole staff is like that cheater), secondly even if i ask them to put normal petrol its less than the money i give, they cheat openly in that.
Couple of times i had been to above mentioned petrol pump, and asked them to put fo Rs .1000 but petrol which they put is lesser than the value what i give them. So this time i took a bowl for checking the litre of petrol and asked the staff to put in that a litre petrol and it was lesses than a litre, when complained about that noone over there took it seriously and when i said i will complaint about this they said do it and none cares its order from our owner and when i said want to meet the manager of pump they said dont need to visit the petrol pump i[censored] have problem.

i have no other option to go to other petrolpumps everytime because above mentioned pump is in my way and suits me according to my timings and i know i have been cheated everytime of thousands of rupees..Inlast i was so frustated that i thought to give a time make a complaint for the petrol pump.
i am complaning this complaint to different bureos and Goverment offices who look it into this matter, so that hundreds of people who r getting cheated like me everyday should be stop.

kindly see to my complaint and please update me with that whether action is taken regarding above mentioned petrol pump or not.

Thanks in anticipation,
Kapil Arora.

Bharat Gas — delay of giving cylinder

I have booked a cylinder for home delivery on dated[protected], but they have booked actually on[protected].

On date[protected] with order no.758,when I booked they said,within 4 days cylinder will be delivered.
After 8 days when I called they said 2-3 more days will take.
On date[protected] when I again called for home delivery,the dealer said it has not been booked from you so far and now I am booking for your name.
Though,it has been completed one month and I did not get a cylinder so far.
I have called so many(15) times to this dealer but they are not responding in a proper way.They used to say everytime that on evening,the cylinder will be delivered but till now I did not get a single cylinder for the last ONE month.
Therefore I am kindly requesting you sir, please take a certain kind of action on above agency.
Name of agency: Laxmi Gas Agency
Near Holy Cross School
Gawai Para Road
Byron Bazar, Raipur(C.G)
Phone No.[protected], 6536596

Dear Sir
In Anekal belonging to Bangalore District from your dealer Hithyeshi Enterprises we are getting gas cylinders for 45 days but we need it for atleast 25 days. If we ask it for 25 days from your dealer they denies but they say wether we give 600Rs per cylinder they give immediately. Please solve this problem.

Bharat GAS Customer service is very very poor.
I don't know whether senior Mgmt is reading this complain or not

Dear Mr. Ghadi- Customer Care-Anjali Gas Agency,

It is everytime problem from your Kajupada-Anjali gas service egency to delay in delivery of gas cylinder.
This time I asked for cylinder on dated:23/02/09.
Till date I have not recived.
Their typical all time reply is that we are not getting cyclinders from our company which I cannot belive perhaps you also.Two days back Mr. Deora Annunces that there is no shortage of LPG.
But here is only one agency-ANJALI GAS AGENCY is facing for shortage of Bharat gas cylinder.
If realy shortage of LPG then its ok.Otherwise there should be legal inquiry for Anjali GAS SERVICE AGENCY AT KAJUPADA KURLA (WEST).
From almost one and half year I J.C.Suryawanshi (customer id:[protected]asking for extra cyclinder.The reason is that your(kajupada branch) service is very poor.You (kajupada branch) always taking more that one week to deliver the cylinder and that is also only when I am contacting to Mr Ghadi.
Where r u delivering these cylinder with getting extra money I don't know?
Their are two ways to solve this regular problem
At my statrt here I was having two options 1) HP & 2) Bharat Gas (Anjali gas service)
HP was offerning two cylinders But I applied for you the region is very common.
But after contious delay in cyclinder delivery i found that it was my mistake to join you.
One way is to go for HP(to solve my mistake) if you not ready to give extra cylinder.
Second way is that I have always to wait for your your delayed service.

Hopefully we will take the final decision.
Once again thanks for your poor service. I i will not continue this mistake.

regds,

Jagdish Suryawanshi.
(customer id:[protected]

Anjali Gas Service (Kajupada Branch) is the WORST Branch ever. Every time i face problems in delivery of gas cylinders.
This time i asked for cylinder on dated 20/10/2009 till today i have not received & the person sitting at Kajupada Branch says it will take another 5 days to deliver the gas cylinder.
I have only 1 cylinder consumer no. 30323, I asked for 2 cylinders connection but you people are not giving connection for the same.
Truly your Kajupada Branch service is very poor. It always takes more than 1 week to deliver the cylinders but you people (Bharat Gas) advertise delivery within 24 hours but in actual consumers like me having 1 cylinder connection receive their cylinders only after 1 week. Even the person sitting at Kajupada Branch dont have manners to speak to consumers.

Thanks for your poor service Anjali Gas Service (Kajupada Branch)

Your Services is too bad,

Anjali Gas Service (Kajupada Branch-Andheri (E) is the WORST Branch ever. Every time i face problems in delivery of gas cylinders.
The Cylinders which you provide for the customer, They are giving in BLACK to Hotels, Shopkeepers...
This everything knows who is receiving the calls for Gas Booking, He is also involved in this.
plz look into this matter as soon as possible...

I book connection[protected] but i have not receive the gas[protected]

We have booked our gas on 4/08/08 with your distributor Indiquip Ltd., Nr.Samartheshwar Mahadeve Temple, Opp. Law Garden, Ahmedabad. My customer no. is 63214.
1.Since last four to five times we have to send oue man at their office to book the cylinder.Telepone lines are engaged.
2.Whenever we send our man for reminder, we get the answer-our man has already left the office with your cylinder and you will be receiving the cylinder today.
Kindly look in to the matter and take necessary action on your part against any unfair practice carried out at the agency.
Dr. Bankim Bhansali.

no one can receive the phone .please book my gas cylinder my booking no.is 1536 or give me the new booking no.i am looking for a forward solution.

sir,
my consumer no is 15458.i have booked gas on 03/01/08.till now i didn't get cylinder.i have made several calls, but no response.my cell no is [protected].my house address is

House no 12, Bethel,
pallathuamman street,
Urapakkam,
chennai.
Please do the needful sir.
Regards,
Abraham babu.

Dear Sir/Madam

I Gandharve Sain R/o C-226 Gokal Puri, Delhi-110094 Res. [protected]. (Card No. is A-132). My Consumer No. 12607 agency is Ashwani Enterprises, Ashok Nagar, Delhi-110093. we have already booked LPG for home consumption on First Week of April 2009 but till yet we have not received any response from Ashwani Enterprises . We approaced more than 3 times personally, all the time they said it would be delivered today. So you think how a survive the one cylinder with this poor service.

please solve the problem immediatly and kindly do give delivery immediately.

thanks and regards,

Gandharve Sain

Dear sir
Please check for the details of my each month bookings and delivered dates, each time the cylinder is delayed for delivering and also I need to drop into your distributor office then the cylinder is delivered then why should I book the cylinder through a call and check for delivering again does it have any meaning of wasting my time and money behind calls even after the delivering boy's Demand for extra money of 22-00 Rupees is 5 or 10 Rupees not enough or its a collection collected by the delivering boy's purposefully for the sake of the office pls check for the details and do the needful.
Yours faithful consumer
18551
Once again thank you
the booking is done on[protected] and the booking number is 8052F Not yet delievered do the needful

I face very poor response from Mahalakshmi Enterprises (Bharath Gas Distributors )No-2153, 2nd cross, 17th Main HAL 2nd Stage, Bangalore[protected]tel no:[protected], 25274252,[protected] every time I try to do a cylinder booking. First of all their phone line is all the time busy And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. I tried to seach them over phone no response i am trying from path 4 days to talk to them. please take action aganist them. till i did not get any cylender from them.

SYED JUBER
PLOT NO: 52
RBI COLONY, MOHAN NAGAR
KOTHAPET, DSNR, HYDERABAD

Dear sir
Ihave no connection, I enquired for a new connection many times but I was not given any correct response
Iam trying for new gas connection for about 3 years.
no application is offered to me to fill
all the time they are postponing the date.
plz solve my problem
i required a domestic connection immdeately.
thanQ
my ph:[protected]

Dear sir,
I have been transfered on my job from Adilabad to Nizamabad. in this connection I made my LPG connection transfered to Nizambad by taking Termination Voucher(TV058) from Adilabad Gas Agency, Adilabad on 5/9/2008.
Now the problem is that the Agencies at Nizamabad town are not considering the same, and issuing a connection to me at this place. For the last two months I'm facing lot of inconvienence due to this delay.
So, please persue and speed up to issue me transfered connection immediately.

shashidhar konkesha
[protected]

MAHALAKSHMI ENTERPRISES
INDIRANAGAR,
BANGALORE.

THEY WILL NOT PICK UP THE PHONE FOR BOOKING, IAM TRYING FROM PAST 10 DAYS. IAM FACING LOT OF PROBLEMS. PLEASE DO SOMETHING WHICH WILL BECOME EASY TO BOOK.

face very poor response from Shree Balaji Gas Agencies (Bharath Gas Distributors )Mathikere, Yeshwanthpur Bangalore[protected]tel no:[protected],[protected] every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. . In fact if you don't follow up, they don't bother to deliver at all. Every time travelling 25 kms we have to personal visit to the distributor for booking when we ask about not picking phone they say after 5 p.m we will not attend and sometime lunch time and we can notice in front o[censored]s if phone is ringing they don't bother to respone. Furthermore, it was observed that on delivery of the refill they demand more than bill amount by Rs. 15/- to 20/- without giving bill if we demand bill they say we have forgotten. this is regular feature. with 7 family members each LPG refil last for 20-22 days only in my case and the delay is causing lot of hardships to me. I request that the Bharath Gas authorities look into the matter and do the needful and advice some means to get the refill at least within 25 days please. Further, to my surprise on checking the company website i.e. www.ebharatgas.com I noticed that the website does not contain complaint page / option incorporated in it. Neither the FAQs nor the customer services page contain any complaint making proceadure / option. It appears that they ignored it deiberately if I am not wrong. Hoping for an early solution.

MAHALAKSHMI ENTERPRISES
INDIRANAGAR,
BANGALORE.

Their license should be withheld, MUTIPLE instances of negligence.Cylinders sold by the delivery guys in black.Even though i am having double cyclinder end up with out gas for days.Their phone lines are are buzy for ages, even if on some blue moon day you get through the executives are highly rude and dont have an iota of customer service.Its high time something been done.Even in 21th century its hard to believe people with such attitude/negligence are being allowed to run any kind of business.Strong action needs to taken.I need to move out of Bharath Gas and its affiliates.

Sir,
i am the customer of bharathgas for past 9 years.In this 9years the first 4 years i was not having any problem but nowadays the person who delivers the gas is asking money to deliver the gas this is not happening not only to us but to each and every one.If he is asking the money with one who has then no problem but if the person is not having then.As a customer we need an immediate response to this problem so i kindly request you to take the necessary action for this problem.Hoping a best result for this problem.

The number lines are always in busy mode at any point of time from morning till evening and the attitude towards the customer is very bad even to give the booking no they simply cut the call saying 20 days and even the delivery boy takes the advantage of this situation by selling the cylinders at higher price for the demanded people with single cylinders.They need to work out on this situation as many people in this area are being looted with this agency.

we are the consumer of bharath gas since last 15years.Our distributers are mahalakshmienterprises, H.A.L2nd stage bangalore.From Last one year their service is poor, worst, untolerable.All other gas agencies delivery the refill cylender within a week from booking.But this worst distributer never gives us the cylinder before one month if we order for it.they have the worst service that we have to remember them to send it to us.

Please take some action against them.other wise you will lost costemer aswellas reputation of your company.

I agree with all of them, i have never faced so many problems and bad serive with any other sector or agency. They never never pick up their phone. I tried for continously 3 days, when i got through some staff over there and literally she was so rude and bad that i gave up the idea of taking the refilling from them . They are the worst staff and agency i have come cross in my life...

respected sir,

i am sanjeevulu.i have your connection.my connection number:6604.sir am booked sylender on 0
07/12/2009.but still am not received.am asking meny times.no response.but in register already delivered 10days back.what about my sylender.what is your action.please take action immediately.and send me one mile.

thanking you sir,

g.sanjeevulu
nellore, andhra pradesh.
sylender no:6604

sir i cannot book my gascylinder easily trough phone so kindly arrange me book through intrenet

my bhrathgas cylinder no 45676 my name is mangalanayaki

Sree Munusamy Gas Agency, staffs are not at all responding. For the past 4 year i am keep on booking additional cylinder and the answer is always, after 2 weeks. What a worst behaviour.
Bharath gas please take the necessary action.

It not only they are lathargic they way they respond is third rated.They dont even know how to talk to customer. We are holding two cylinder, so we have the option of booking twice a month.We agree there may be some delays during some crisis but the same cannot be happened the whole year, Early I got transferred from Mylapore I never faced such a worst situation happening with this munusamy gas agency.It better they can close the agency if they are not able to provide the service.When as stated above by the previous poster.Whenever we call the number they've given non of them is picking the phone.Even they pick the phone the only answer we get is after 15 days.How long they will take to deliver a cylinder. They are taking 23 days after booking one cylinder to another they again 15 days to deliver the 2nd one. All most more than month to get a cylinder.

Its really really worst than where ever. I strongly agree previous poster comment better not its if they close the agency.

Whenever we call the 3 numbers which they've given 22590336, 22591175, 22592933. Its always engaged during office hours and we are not able to book. For this we need to go to the shop and book for the replacement cylinders.Its always and all days engaged only. Please try to do something that we can able to book cylinder.

Munusamy Gas Agencies

Worst Service, poor response, delay in booking & delivery

unable to contact by phone by repeatedly.will bpcl solve this problem ?

Trying to book gas cylinders for the past 20 days but, whenever we call the 3 numbers which they have given 22590336, 22591175, 22592933 always engaged during office hours and we are not able to book. Please try to do something that we can able to book cylinder.Thanks.

I hightly agree these complaints(munusamy gas agency, velachery), whenever i call those numbers they had given always engaged during office hours and i can't able to book. Please take action for that

Useless Company, Third rated attitude of the employees

Poor customer service. Booking a cylinder is really very difficult. Their phone is always engaged during office hours. I dont know whether they are busy speaking in phone or just placed phone to avoid customer's phone calls. Some action has to be taken against this.

very poor customer service, booking cylinder is a really difficult task, phone is always engaged

Trying to book gas cylinders for the past 20 days but, whenever we call the 3 numbers which they have given 22590336, 22591175, 22592933 always engaged during office hours and we are not able to book. When we booked they told within four days we will delivered, we don't know exactly what day they will delivered suddenly/unfortunatly door locked by us. Again we request to delivery of gas again they says if your door locked again it will take more two days. what is procedure we don't uderstand and give best suggestion if we booking time they will inform exactly date of delivery or before delivery of gas they will send SMS system to customer before two hours to delivery of gas.

Pls take action or step to regularise the system and procedures.

I totally agree. We are behind them for 3 yrs for additional cylinder. Their representative speak as though they give cylinder out of their pocket money. I have one year old baby and with out cylinder is really a pain. Not sure posting a complaint here has any value. Still I am desparate. Was there any action taken for the previous complaints?

They are irresponsible and not concerned about the customers grievances. The reply is also reluctant. All they say is you can book online/thru sms. Ppl who are illliterate they will not be able to book this way. They are not concerned about this at all.

If you want to complain about the Gas agency you can contact the following numbers[protected]/26215575/26216869. If you want a faster booking register with your consumer number thru online in this website http://www.ebharatgas.com/ebgas/pages/index.jsp and send an sms to the number 57333.

I booked before 18 days and till date they are not supplying whenever I call them they told its coming, coming today like that
but they are supplying to all tea shops and hotels without delay what is this sir

yes velacherry bharat gas agency staff is not serving good, no body will pick the call even if you try hundred times a day. Even if you go by person, they will not respond properly. Really i am suffering for past 3 years.
Every month is a struggle to get the cylinder on time, i have to call several times, go by person several times then also the action will not be taken. We are paying money, they are not giving free...

Same in my case too. They never picked up my calls. Then how hell am I supposed to book cylinder? 57333 was a great relief to me till 1 month back. Now they say SMS booking number is changed to [protected]. But there is no response from this number when I tried to register/book refill!!! No proper response from agency. Somebody help if they've come across this already.

very worse response from Sree Munusamy Gas Agency at velachery, 22590336, 22591175, 22592933, we tried calling whole day in bussiness our, all the time their all the phone always busy voice only we hearing. Please anybody look into this take your necessary action on them. Please we helpless with Sree munusamy gas agency.

very poor service in Royapuram branch..take action or close your work...may be indane gas better then you...

Very poor service, Sri Munusamy Gas Agency at Velachery. Their nos are continously engaged, fortunately if it rings no one is picking up the call.

Send LPG to 57333. to book the cylinder. you have to register before you do.

Complaint Written Letter to be send

Territory Manager (LPG),
Bharat Petroleum Corporation Limited
J1-J6 Sipcot Industrial Complex, Gummidipundi,
Thiruvallur, Tamilnadu ( West ) - 601201
27924193, 27922523

Pathetic service !!! Worst Service by Sri Munusamy Gas Agency at Velachery. I have booked the gas a month ago via mobile. Even after one month i didnt received the cylinder. When I tried to call their three Land line numbers[protected], 22591175,[protected], nobody is picking the phone. Please help me contact them. Waste service by Sri Munusamy Gas Agency at Velachery. Are they thinking that the customer are the beggers????

After a long search i found their new numbers .Please note it down...[protected] Mobile Number:[protected]

Very worst service, they are not fit to do this business, even the BPCL. BPCL not able to maintain their distributor and customers.
I have booked a refill on 20/01/2015 and it was cancelled on 09/02/2015 without any reason, again I have booked refill on same day 09/02/2015 but still its not supplied without any reason. today date is 20/02/2015.
Useless BPCL, no one can control them from the Govt. thats why they behave like this.

gas delevry

Mera name mohammad hasim khan hai consumer no 63962890.hamara gas time pe delevry nahi milta hai

Name change

I want to change name in my lpg connection.

Worst service. Rude employees. Late delivery. No proper response. Sometimes I get delivered message when I actually dont receive the cylinder. On questioning I get the reply as the order is cancelled. Fraud. Genuine fraud people.

Domestic LPG Cylinder / BHARAT GAS — Non receipt of Domestic LPG cylinder after 31 days of last delivery

Dear Sir,
The Bharat Gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking. I am a 50 years old house wife with severe heart problem. I am having a double Cylinder domestic LPG connection of Bharat Gas with service provider ‘ASHA DEEP’, 852 M.B. Road, Birati, Kolkata –700051. On last 16/12/07 a LPG refill was delivered to me.
Accordingly I booked for another one on last 06/01/08 (this is because of their declared rule of taking gas booking after 21 days of last delivery date) but despite reparative reminder it is not being delivered as on 17/01/08 and the staffs are misbehaving with me over telephone. Now, situation is critical as my entire (both) refills are now finished.
I don’t know what to do. Please do something.

Jhuma Bahattacharya
Consumer no: 2249
26/167 UttarNutanpally
4th Bye lane of P.N Bnerjee Road
NIMTA, KOLKATA - 700049

LPG Gas — Non Receipt of cylinder

Dear Sir/Madam

I am consumer of Indian LPG Gas cylinder and i have booked my cylinder in Hira Singh Gas Service vide Gas Booking No.13222.

I have booked my cylinder on 2nd June 2008 vide booking no.465 but now they are not supposed to answer my call now.

Please instruct them for sending LPG cylinder.
My Contact No is.
[protected]
(Loknath Aggarwal)

LPG Gas — Non receipt booking

Sir,

M/s Sunder Sahayam Enterprises, A1B/20 DDA Markets, Janakpuri IOC Code[protected] is not taking any telephone booking. Unfortuniately the call taken by the staff, the reply is not satisfactory. The agency's behaviour is very very poor and service is no mark. Please taken action against agency immediately.

I am fail to book refill beacause of non working of phones .

my gas connection transfer pending for 1 month in aurangabad city my consumer no.5129

my bhrat gas no.DE-12859 Rohait Gas agency ceal all cnoction transfer to other gas agency but that agency can't suppley gas for me.

the complaints are genuine as the gas cylinder distributor / agency harasses the customers and not provide satisfactorily services. Concerned Bharatgas authorities should take constructive steps to check thier improper services and adamant behaviour towards the customers.

Regarding Issuance of second Cylinder
I am a Bharat Gas user. I have a bharat gas connection from Shahid Surendra Singh Gas Service, Nagaur (Rajasthan) I have issued only one cylinder, as per my family requirement I have many times requested the agency to issue 2nd Cylinder, but they refused to issue 2nd cylinder to me.
You are requested to kindly issue me 2nd cylinder to face dificulties.
Kindly take action in this regard.
Thanking You
Narendra Singh Rathore
Plot No. 29 Indra Colony Extetion Near by FCI Godown Nagaur 341001 ( Rajasthan)

Thired Remiander
Regarding Issuance of second Cylinder
I am a Bharat Gas user. I have a bharat gas connection from Shahid Surendra Singh Gas Service, Nagaur (Rajasthan) I have issued only one cylinder, as per my family requirement I have many times requested the agency to issue 2nd Cylinder, but they refused to issue 2nd cylinder to me.
You are requested to kindly issue me 2nd cylinder to face dificulties.
Kindly take action in this regard. Consumer No.9220

Thanking You
Narendra Singh Rathore
Plot No. 29 Indra Colony Extetion Near by FCI Godown Nagaur 341001 ( Rajasthan)

i want to book gas by e-gas service but i cant get my search plz help me to provide book gas by e_gas easily

Don Joseph, mail ID [protected]@gmail.com
Sir,
My consumer is No.63999869. My agency is Rose Flames, Bharat Gas Distributors, 36/2002-A, Dr George Road, Kaloor Kadavanthra Rd.Cochin-17. Even though I registered my Ph. No.([protected]) in my gas agency, Ican't book through the IVRS No. which is [protected]. While calling the computer says your Ph.No. is not registered .Also I want to know my LPG ID for linking my Aadhaar and bank account no.Please send the reply as soon as possible.
Thanking you
Don Joseph

Respected Sir/Madam,

Whenever I booked my double cylinder gas bottle I have to go through a lot of problems. For booking the gas cylinder, the number of the gas dealer is never available. Try the whole day, you will never hear the phone ringing, instead I think they have put off the receiver from the phone so that nobody will call them. This is a great harrassment. I have booked my cylinder on 18.02.2009 from the phone number which is kept inside the room (dealers room). The man sitting there told me that 6 months you are not getting your cylinder, and what should I do.he told me he is always busy, I asked him what should I do he booked my cylinder and told me not to ring on that number again, your cylinder will come next week. The time is 4.50 till now I have not received the cylinder. The cylinder never reaches in time and we never receive a good response from the dealer sitting there. The Address of the Dealer is
Foram Gas, V.V.Nagar, Anand

I have paid the payment of Rs.2500/-to Rajeshwar Gas Agency, Akola (Maharashtra) towards the commercial cylender for the just started fabrication work shop.Dealer is not issuing the paper related to the connection.I have handed over the Pan Card Zerox, Parents Address Proof i.e.Zerox of Telephone Bill & Electricity Bill.I & My parents does not holding the "Ration Card"in our name & now the dealer is asking for the Ration Card to me which I am not able to submit.Kindly issue the necessary instructions to the dealers & arrange to issue me the papers for the commercial gas cylender.

Dear sir your dealer ara not serving properly. I book my riffil on dt.22/02/2011 but not supply to us today.sir what is the rule of supply, my name Rajender kumar onsumer code 8940 HARYANA GASS SERVISE JHAJJAR ROAD REWARI HARYANA. CODE NO 541716

Every month all of my friends and collegues are facing the same problem of getting gas within 10days duration after booking.

Agency people also not responding.

They are delaying like any thing. Other gas agencies like Indiane are delivey is within 3 days were observed.

This matter should be look seriously by Administrative people and should ensure that, consumers should not be strugguled.

PADMAVATHY GAS AGENCY
SELAIYUR
SAP CODE - 122387


Every month all of I am facing the same problem of getting gas within 10days duration after booking.

Agency people also not responding.

They are delaying like any thing. Other gas agencies like Indiane are delivey is within 3 days were observed.

This matter should be look very seriously by Administrative people and should ensure that, consumers should not be strugguled.

Padmavathy Gas Agency
SAP Code - 122387
Selaiyur,

The gas agency is lazy. We are booked the gas on 05.09.09 but till till date they are not supplied. after i will try to ring a phone. the agency persons will not take the phone. every time we ring a call the phone is engaged. The delivery fellows are collect every cylinder Rs.50/- additionally

Hello all,

This is true to the best of my knowledge as far as my personal expierence with Sunny Gas service is concerned. I have been dialing there numbers mentioned on the bill for last 10 days to book my gas however numbers are always busy. this is pathetic since my other cylinder is about to get over and am left with no option. either this gas agency should be shut down or given to some responsible personnel to run.

Joel Singh

dear sir, this is jeevan my book no-2526, agency name -dhrub gas
new ashok nager, delhi-96. sir mera problem-pichle bar main gas booking kiya thha usme 1.5kg gas kom thha.aaj jo main book kiya or madam ku bola cylinder main gas kom araha hain.pease u give the message your delivery boy.then madam tell me jaa ke head quater main complain kordeaina.when i asking what is our name -she is no replaid and cut the phone.my cell no-[protected]
and solved my problem.

SWETHA BHARAT GAS AGENCIES DISTRIB CODE 641794
REFUSES GAS SUPLY FOR MY CARD CUSTOMER NO 3667
DOMESTIC GAS CARD NO 2478059
PLEASE ORDER ENQUIRY
R ANUSUYADEVI

Sir,

I need a new gas connection . For that i had enquired the nearest gas distributer for the procedures and the amount i have to pay. They said i have to pay an amount of 7000. and also they said i have to purchase a wet grinder along with this connection. They said this is mandatory. Please tell me why this wet grinder is sold by this bharat gas distributers?

Dear Sir
Please I inform you that I have the booking of gas 15 days before but I have not received of till date.
Am I talking to oorja gas agency then he tells me that your gas issued to before 5days.
Then I ask to vender supplier then he accepted that your gas come to hare but he is not take me
Because he was sold my gas to privet sector. So I request you that shout my problems
Always comes these problems.
Oorja gas agency
Badarpur New Delhi (Mithapur) 110044
Subhash jha
Card no- 6106
[protected]

(NOTE :- SOME PROBLEMS THAT AGENCY LAND LAINE PHONE WAS ALWAYS BUSY ).

Dear Sir/Madam,
I have booked the LPG as on dated-22.01.2010 but till date we have not received the same .my booking reference no-531939.So I request you kindly look into the matter and provide delivery on time .this problem comes every month .


Regards,
Arun Kumar singh
Card no-5950
Address-L 205 A, Saurabh Vihar, Jaitpur, Badarpur, New Delhi -110044
Mo-[protected]

Bad customer service at Sunny Gas (Bharat Gas )
Hello Sir,

This is regarding the poor customer service at Sunny Gas service.
Since last two days, I have been making calls to Sunny gas service (a rajouri garden branch for Bharat Gas), but their phones are going busy, This is not the first time, its is happening. It is their regular feature. The customer service agents can be seen busy attending their personal call everytime you visit the branch.
Kindly, look into the matter and do the needful as soon as possible.

SIR,

This is to bring to your kind notice that I have recd a cylinder last saturday (31.12.11). But the cylinder is less in weight. Myself, a lady can lift it easily and it shakes well when handled with one hand like a empty cylinder. Till this time I have never lifted a cylinder in my life span of 40 years. I called the gas delivery person and he said ask the agency. Since agency mail id is not available, I called them. They said they will check with person. As we working people relay and ask the cylinder delivery boys to leave the cylinder, this is the situation.

Kindly IOC has to help and provide a way for this.

subashini

To,
Bharat Gas,

Sub:-Complaint agaist Bharat Gas Super Care Gas Agency Palam Extention Dawarka New Delhi 110075

It has been noticed past few months Super Care Gas Agency has 5 telephone Nos but they dont care to pick-up.Bad Behavior and non-Co-operative customer care.
I request you to kindly take necessary step agaist Gas Super Care Gas Agency because all DAWARKA PEOPLE are fed up with that kind of services.

Plese do the needful and acknowledge the same
Malkit Singh Virdi
[protected]
Dawarka

Dear Sir,

I am a resident of Naigaon (vasai - Thane) and is using Bharat gas. I am writing this complaint to you with a hope that you will solve our problem, which is increasing day by day.

Sir, your officers/ workers are not ready to supply us the gas cylinder even within 15 days, when we book the cylinder they say it will come in 2 - 3 days but when we call them after 5 days their reply is it will come after 28 days.

Sir, they are creating a mess for us. I am writing this complaint with lots of hope.

Thanks
MD