Bharat Petroleum [BPCL] Complaints & Reviews

Consumer No. 27912. Booked the gas on 16.1.08 with booking number 4761 with Satish & Co. Hauz Khas, New Delhi after trying for 3 days over telephone.
Havenot got the delivery till 29.1.08. On enquiring the phone is always engaged and when visited the shop was personaaly on 29.1.08 morning was told that supply is not coming from Bharat Gas.
May be till the time the supply is restored the shop should be closed for security...

I AM A CUSTOMER OF RATAN ENTERPRISES -BHARAT GAS KALEWADI PIMPRI PUNE, NOW A DAYS WE ARE NOT GETTING GAS IN TIME & THEY ARE NOT DELIVERING AT OUR RESIDENCE WE HAVE TO GO TO THEIR SHOW STRUGLE FOR GETTING CYLINDER & CARRY ON OUR OWN TO OUR RESIDENCE WHICH IS RISKY....

this is regarding the poor delivery services from amardeep gas. they are distributors of Bharat Gas.
First of all they don't pick up the phone, and even if they do they don't know how to serve customers properly.
My mother has been callling them regularly, but their reply is come to the agency and take the cylinder.
They almost harass the customers. They are not even ready to get our gas conection transferred...

Delivery of cooking gas cylinders is irregular. As in there is no scarcity they used to say while booking gas they will send in 10 days. But in most of the cases that won't happen.They will try their max to delay. After making so many calls from starting day 9 after booking finally they will send by 15 days. More over we are not allowed to book the cylinder before 21 days of delivery. So We can expect a cylinder to be consumed in a month...

Sir, I complaint for cylinder on thenth of january but still I did not receive the cylinder.Sir you are requested to do needful.Thanks


My consumer no:3828
Name:Prabhu Rai
I-9 New Janak vihar
Iari pusa
new Delhi-110012....

i booked a refilling request on my connection No 20211 on 04/01/2008. which is a bharat gas connection and the dealer is m/s Nihal gas agencies, Mayur Vihar-II, Delhi-110091.

after the booking the delivery was given at about one week later.

now when i requested for refilling of cylinder on 25/01/2008 , the agency persons refused my request told me that they will count 21 days from the delivery of cylinder and...

I had booked cylinder at Sarla Enterprises dealer of Bharat Gas in south Delhi at Safdarjang Enclave, New Delhi-29 on 8th Jan’ 2008. Till date I have not received any cylinder, I have frequently requested for early deliver the refilled cylinder. But they did not delived the refill till date. I do not know what is the reason of such irregularity doing by the Agency , however it is revealed through resources that as on date consumers...

The Medak Dealer M/s.Mahalaxmi Gas Agencies delivary boys are demanding for extra amount of Rs.10/- towards transportation of the same to homes. Inspite of somany complaints made to the dealer he is not responding nor taking any action but encouraging them and saying that if you need a cylinder you can take the same from the Godown and the Godown keepers are also demanding Rs.5/- from the consumers and if denied they did not weighing the...

i m really fed up with the poor service of sharman gas company , krishna nagar. lal quarter delhi,110051. we have already booked LPG for home consumption on 28 dec 2007 but till yet we have not received any response from site . we approaced more than 5 times personally, all the time they said it would be delivered today. So we have left no option rather thinking of switching to another gas company....

I booked a refill with M/s Veerjyoti Enterprises, Behind I B P Petrol Pump, Opp Panchsheel, Joseph Tito Road, New Delhi- 110017 (Phones[protected],26494108,[protected]) against my consumer No.JB 1520 T on 7th Jan, 08 and delivery on repeated reminders was made on 17th Jan.,08 and it always happens and most of the time the lpg in the bottle is short or filled with water. Behavior of the staff attending to calls is irresponsible and vulgar....

Sir,
I,Mr. Manas Ranjan Mishra.
plotno-297,Behera Sai Nayapalli
India,ORISSA,BHUBANESWAR.

Waiting in a queue 26.10.07 and Deposited money Rs. 3026
towards purchase of cylinder,Regulator,stove,blue book etc,by that time they have told without stove New connection not possible,After one month the local delear told to deposit money and you are nominetted,then I have Depositted Rs.3026.00...

Dear Sir/Madam,

Consumer No. 127409 - residing in Haridevpur (Kolkata)

This is to inform you that we are extremely harassed by the poor and high handed services of our gas suppliers - Tolly flame, Naktala Branch - (Bharat Gas).

Although we dutifully do our booking one week in advance, as informed by the suppliers, we are still always told that there is no stock, as and when it is there we shall...

Sir/ Madam

I am registered consumer and our lpg distributor is Gayatri Gas Service Bhajan pura, Delhi. I am sorry to say that this distributor is not openining his office on time nor their telephone numbers are instantly recovrable. Moreover they are supplying the gas after 4-5 days from the wish. At the time of booking they are providing voucher number when we ask for the same, they misbehaving with us. Please do the needful...

Dear sirs,
Namaskar,
This is to file a complaint against the gas agency of Jageep gas agency, Bhatinda for non delivery of gas cyclinder and late booking of cyclinders at the said city.
Sir i did book my cyclinder on 24/12/2007 vide no 16088, whereas on 27/12/2007 he again booked the cylinder vide no Nil and on asking for delivery they said it will be in 4-5 days but it is still getting late...

I have booked refilling for cylender on 3.1.2008 by telephone to the local Bhart gas LPG distributer M/s Laxmi gas agency. but the distributer has not delivered the LPG cylender even my several reminder by telephonic request. therefor you are requested to kidly advise to distributer accordengly and also instruct to arrang supply of LPG within time in future . my consumer No. is 18023. booking date 3.1.2008...

07.01.2008
Sir,

I got my last cylinder on 12th December and I had booked another gas cylinder on 29th December , 07(booking No. 34) but i had not receive gas cylinder till date. Its more than 25 days and have not yet received the cylinder. Till date I made more than 10 calls to the Sunny Gas Agency(nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It...

Woking people when not at home, usually face the problem of non delivery of gas cylinder despite the verbal instructions / requests to deliver the gas after particlar hours ( within the Dealer's working hours ) or on particular days of the week. Generally when a customer is not found at home during the day, the cylinder is returned without any notice to the customer and the delivery keeps on being delayed.
The company should...

I booked for gas cylinder re-fill with my gas dealer M/s Ratawal Gas Services, Paschim Vihar, New Delhi-63, Phone 25282222 25262837 on dated 07.01.2008 and even with our repeated reminders the cylinder has not been delivered till date (12.01.2008). There telephone number is always found busy or non-responsive and even if you are lucky to get through there standard reply is that they will supply it today evening or next day.
Can anybody...

Dear Sir/Madam,
The complaint is against the Company as per the Delears information.
1. For new connection the dealer is forcing to take a hot plate , if we saw him a bill of new purchased hot plate , they ask to have inspection at the cost of Rs.150/- . They will pushing the matter on next day to next day.
2. If I able to convince the dealer they ready to give me the connection stating to avail a folloing scheme complusarybr...

On 29th december I have booked a gas cylinder from M/s Milind agenceis, Vikapuri, Bharat gas dealer. They never lift their telephone for booking and even after registering personally they do not supply in time. It is written as per Bharat gas guide lines the delivery of gas is within 24 hours after booking. Kindly expedite the matter.
S K Sharma, 284-C, DG-II, Vikaspuri, New Delhi-110018,
consumer no. 5654....