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Airtel Complaints & Reviews

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Updated: Dec 16, 2025
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A
Alur Nirmala
from Delhi, Delhi
Jan 8, 2009
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Dear Sir,

Please refer to you my complaints may 20008 and december 2008. The mobile number [protected] that is in the name of my wife of Alur Nirmala, is not receiving the bills regularly.

As we have already informed the phone is being used for official purposes and the bill cannot be reimbursed by the authorities, unless we produce the hard copy of the bill. Your irregularity of the bill is depriving us the same. However, we are paying the bill regularly on the sms sent.

The SMS will not provide us detailed bill to check the calls made the billing.

Your action is unilateral customer-unfriendly.

We are left with two options a) to approach the TRAI act for redressal of your disservice now and then.
b) to discontinue your services.

Hope you will not leave us dissatisfied and arrange immediately to send the hard copies of the bill or send a soft copy of the detailed to the e-mail adrress furnished herewith. ([protected]@rediffmail.com).
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    C
    Complainant4803833
    from Adampur, Punjab
    Jan 7, 2009
    Resolved
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    by mistake i had accepted airtel wap service on my mobile but now i want to stop it. i have already called to airtel customer care but till now they couldn't stop it. So i requested you to stop airtel jummai wap service on my mobile as soon as possible.
    Thanking you!
    Aug 14, 2020
    Complaint marked as Resolved 
    To UNSUBSCRIBE m.igfun.com
    I am not downloading single thing from m.igfun.com but you are reducing Rs.10 per day from last week
    please DEACTIVATE it IMMEDIATELY from 5-1-09 onwards from my mobile 91-[protected]
    Thanking you,
    4 days before i complained but you r not considering my problem, till now i have lost 70 rs. pls. stop this.
    I had this problem also. They(Customer care executive)(all great ) will not do any thing. Always give you wrong way to stop, and wrong information to unsubscribe any services.. Sometimes without informing you they activated those services... Whatever you can try this... To unsubscribe, SMS UNSUB < Service code > to 54321 eg . UNSUB News to 54321.
    or the following link can help you... I did and its working now...
    http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Prep...
    by mistake i had accepted airtel wap service on my mobile but now i want to stop it. i have already called to airtel customer care but till now they couldn't stop it. So i requested you to stop airtel wap service on my mobile as soon as possible. Everyday rupees ten (Rs 10) is being debited to my account. This is being happening from past ten days.
    I am not getting positive response from Airtel customer care centre as well.
    Thanking you!
    by mistake i had accepted airtel wap service on my mobile but now i want to stop it. i have already called to airtel customer care but till now they couldn't stop it. So i requested you to stop airtel jummai wap service on my mobile as soon as possible.
    Thanking you!
    To UNSUBSCRIBE m.igfun.com
    I am not downloading single thing from m.igfun.com but you are reducing Rs.10 per day from last week
    please DEACTIVATE it IMMEDIATELY from 5-1-09 onwards from my mobile 91-[protected] Thanking you,
    2days before i complained but you r not considering my problem, till now i have lost 40 rs. pls. stop this.
    hi, this is aniket. I was facing the same issue as yours. I had to share my number to get the service deactivated. Would

    suggest you to do the same
    hi, this is aniket. I was facing the same issue as yours. I had to share my number to get the service deactivated.Would suggest you to do the same
    I WANT TO UNSUBSCRIBE THE WAP ON MY MOBILE. MY MOBILE NO. IS [protected].
    TAKE IMMEDIATE ACTION.
    Deactive all Airtel Live wap text based services immediately.
    DEACTIVATE ALL WAP SERVICES MOB.NO. [protected].

    I am being charged everyday by airtel wap Rs. 10 via sms from 64611010 while I am not using that service at all. i request to deactivate that service immediately from my mobile [protected].
    Hello, I am not using your Airtellive wap(wap.mobifun.in) service. But why you are charging every day Rs 10 from my Airtel mobile account. My phone number [protected]. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
    deactivate airtel live
    deactivate for textbased servise on airtel wap on phone nos [protected]
    Country code(India): 91
    mobile no:[protected]
    cancel my subscription
    Deactive all Airtel Live wap text based services immediately.
    DEACTIVATE ALL WAP SERVICES MOB.NO. [protected].

    Dear sir,

    I had applied for the cancellation of the airtel WAP service to last 16.07.2009, 17.07.2009, 18.09.2009 and also we intmate to your mangalore pandeshwara office on 18.07.2009, though after applying for it, 18.07.2009 they have charged rs 15/-.and 19.07.2009 they have charged rs. 20/-for the WAP service, so i kindly request u to cancel the WAP service and return the charged sum of rs 35 and also charge back to my prepaid balance. and i would like to inform u that i have never used your WAP service, till dated ..If your are note cancelled the above we have go to consumer form.
    DECTivate [protected] .. insipte of calling up customer care which now ceases to exist as after u enter ur choice all u hear is "this is not a valid number" ...
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      C
      Chandel bharat bhushan
      from Surat, Gujarat
      Jan 7, 2009
      Resolved
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      Resolved

      On 2`nd january09, with transaction id[protected].the service provider has given me 10 rs talk time for rs 110/-value, is it justifying????
      On my "friends scheme" prepaid card numb-[protected]., when Quotient to costumer care they gave unsatisfactory answer.
      My question is "when the scheme of such recharge is not available how come there server accepts the recharge proposal of rs 110 and give re 10 talk time?it should have given message "recharge unsuccessful"
      unnecessarily i lost my 100 rs.so and planing or further action.
      server needs to be programmed for this type situations.
      Aug 14, 2020
      Complaint marked as Resolved 
      anygfdchgtydsx
      i got call from airtel cust. care, they told me to recharge with 110, you will get 98 rs. talktime, 1 year validity...but when i did that...recharge was not successful...airtel is cheating with customers..
      transaction id was[protected], 10 july 2009, 10:08 am.
      ya even i recharged with 110, but only 90 rs talk time, this kind of change in the policies should be informed before only, so tht customer can recharge with their own policy.
      plz do track this kind of issues...and tht will help for the users.
      plz check i recharged for the number [protected], plz do inform us back about the issue as soon as possible
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        A
        Anand Panchal
        from Surat, Gujarat
        Jan 7, 2009
        Resolved
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        Resolved

        Dear sir,

        I am using the Airtel postpaid connection since last 4 years. Some days before i had activated the Airtel online WAP service for browsing the internet free of charge on my mobile device. I knw that there is no charge for browsing the internet and downloading the content from the free website. I was surfing the free site which knw and which i have been surfed it from last 3 years and i knw there is no charge for downloading any content. I was checking out the games and 1 game i suppose to like and i clicked on the that game but after some time the message came "web connection time out" and after that the internet was not working. i knw that the site is totally free and there is also not any hidden fee but still after 3 hours i got the message that "Thank you for downloading java games. you have been chargeg Rs. 99".

        This is totally inrelevant charge. Which service i m not using still i got the charged. i called to customer care and he was told me u have to pay charged because u had downloaded it. i told i will not pay any charge.

        Pls tell me the solution for this query.
        Aug 14, 2020
        Complaint marked as Resolved 

        Airtel — fake charges of games downloading while i didn't downloaded such contents

        i am not getting any satisfied response from your customer care executives.
        My problem is that you have charged me rs.294 as value added services, others column, in my may-june bill.Your executive told me that i have downloaded some games, but in actual i havn't loaded anything.
        now i came to knew that i have been charged for more 3 games download till 27th june, now i had deactivated my airtel live on same date
        A month ago i have purchased a new nokia mobile phone, with this mobile i got a free airtel value card worth rs.500.
        Then i tried to register in airtel free zone with card's pin, but i never get access in airtel, my request never proceed, so, i register complaints many times.Then after few days i recieved a call from some shweta from airtel, she asked me my value card no.& pin no., i gave her the required information.After that day i didn't use airtel live, but before that i used it just for chatting for which i have to charge rs.30 per month & you have already charged me for that around rs.46, i have no problem in this but my problem is that you are charging me for games which i have never loaded.Now when i came to knew this i have deactivated my airtel live & i request you to take some immediate action in this regard & deduct my amount for charging games that i never even browse for any downloadings.
        Now i wants the reversal of the unused charges made by the company but airtel is not waiving off these charges


        VAIBHAV GUPTA.
        MOBILE NO.- [protected]
        Dear Manager,

        I am using Airtel prepaid connection ([protected]) from past 1.5 years. There was an add regarding Java games from Airtel. There was an option in the add to view the offers.
        As soon as i clicked on that option, a message arrived from Airtel which saya "Thanks for downloading JavaGame from Airtel Live WAP Service. You have been charged Rs. 99. Enjoy '(link to download some game)' ". It was really painful to get such a message. They havn't even written anywhere that if I click on that option then I will be charged 99 Rs or like that. After reading the message when I checked my balance, they have deducted 99 Rs. After that I called Airtel customer care and then also they said that they can't do any thing regarding this. Please inquire about this ASAP.
        Dear Manager,
        I am using Airtel postpaid connection([protected]). Even I had the same problem when I tried to view the ad.They haven't mentioned that I will be charged for retrieving that service message. I've received a message from 64611099 saying that i have been charged Rs.99. I didn't click on any download option.
        I would like you to inquire about it.
        I also got message from same number i.e. 64611099
        I too have faced the same disgusting problem on my Aitel prepaid([protected]). As soon as I viewed the ad Rs 99 were and I received a message from 64611099 stating"Thanks for using(Game Pack, JavaGame) subscription service on AIRTEL WAP. You've been charged Rs 99"
        I am using prepaid connection([protected]). I want to unsubscribe from AirtelWAP service(Cricket club).A already requested to coustomer care(121) vide request no.ROVAD[protected] dated 1/12/08 at 12:54 pm, but problem is not resolve yet. One massage arrivend in my inbox on 7/12/08
        from 6411010 saying as" Thanks for downloding subscription from
        Airtel Wap service.You've been charged Rs.10 Enjoy. http://
        10.5.45.107/w?=001
        Cricket massage has been coming daily from 56363.
        Therefore request you to kindly UNSUBSCRIBE me from this facility .
        I am using prepaid connection([protected]). I want to unsubscribe from AirtelWAP service(comic strips). One massage arrivend in my inbox on 8/12/08
        from 6411010 saying as" Thanks for downloding subscription from
        Airtel Wap service.You've been charged Rs.10 Enjoy. http://
        10.5.45.107/w?sId=001
        and the information about books coming coming daily. i'm loosing my balance day by day.
        Therefore request you to kindly UNSUBSCRIBE me from this facility .
        I am using Airtel prepaid connection ([protected]) from past 3 years. There was an add regarding Java games from Airtel. There was an option in the add to view the offers.
        As soon as i clicked on that option, a message arrived from Airtel which saya "Thanks for downloading JavaGame from Airtel Live WAP Service. You have been charged Rs. 100. Although I have not downloaded any game and this is the 4th time I am paying (400 rupees so far). How do I get rid of this?
        i am using airtel prepaid connection([protected])
        i have been getting unwanted cricket messages from 56363
        kindly unsubscribe me from it
        Dear Manager,
        I have using airtel Prepaid from Past 2 year My Mobile No. ([protected]) .There is a problem regarding Airtel Wap Service I already Complain more than 10 times but my problem can't be solved. i am not using this service but my balance will be deducted daily 10 rupess .There is a message come with this number 64611010 and my balance will be deducted 10 rupess daily. please solve this problem.
        I am using Airtel postpaid connection([protected]). Even I had the same problem when I tried to view the ad.They haven't mentioned that I will be charged for retrieving that service message. I've received a message from 64611050 saying that i have been charged Rs.50. I didn't click on any download option.
        I would like you to inquire about it.
        I am using Airtel prepaid connection([protected]). Even I had the same problem when I tried to view the ad.They haven't mentioned that I will be charged for retrieving that service message. I've received a message from 64611050 saying that i have been charged Rs.50. I didn't click on any download option.
        I would like you to inquire about it.
        I am using Airtel prepaid connection ([protected]) . There was an add regarding Java games from Airtel. There was an option in the add to view the offers.
        As soon as i clicked on that option, a message arrived from Airtel which saya "Thanks for downloading JavaGame from Airtel Live WAP Service. You have been charged Rs. 50. Although I have not downloaded any game ?
        Dear manager,
        I have using airtel Prepaid from Past 4 year My Mobile No. ([protected]) .There is a problem regarding Airtel Wap Service I already Complain more than 10 times but my problem can't be solved. i am not using this service but my balance will be deducted daily 1 rupess .There is a message come with this number 64611001 and my balance will be deducted 1 rupess daily. please solve this problem.
        Dear manager,
        I have using airtel Prepaid from Past 1 year My Mobile No [protected] i have been charged without any reason on 28/02/2009 . 40 rs. charged from my balance. i give a complaint to call centre but no responce received. please solve this problem.

        thanks
        same problem i have also faced and customer care did'nt do anything.
        i am user of airtel prepaid connection {[protected]}
        on indiangames i have been charged Rs 5 everyday through airtelwap
        so plz request to unsubscribe this game subscription.
        Hi All,
        I too had the same problem with my postpaid connection. When I click on a link they sent a message like "Thanks for downloading JavaGame from Airtel live Wap service. You'll be charged Rs.125."On the next day I found I have been charged Rs125 on my unbilled amount. On the next bill I have been charged Rs 140.45(including tax ie 125+tax) Then I called the customer care and explained them.
        They gave me excellent support and after three days I got a message that "We wish to inform you that we have posted an amount of Rs.140.45 in your account as credit towards VAS usage adjustment."
        Now I'm happy.. If you have any queries contact me
        am using Airtel prepaid connection ([protected]) from past 5 years. There was, a message arrived from Airtel which saya "Thanks for downloading JavaGame from Airtel Live WAP Service. You have been charged Rs. 100. Although I have not downloaded any game and this is the 2nd time I am paying (200 rupees so far). How do I get rid of this?
        Dear sir/madam,

        I am using Airtel prepaid connection ([protected]) from past 5 years. There was an add regarding Java games from Airtel. There was an option in the add to view the offers. As soon as i clicked on that option, a message arrived from Airtel which says "Thanks for downloading JavaGame from Airtel Live WAP Service. You have been charged Rs. 99. Enjoy '(link to download some game)' ". It was really painful to get such a message. They havn't even written anywhere that if I click on that option then I will be charged 99 Rs. After reading the message when I checked my balance, they have deducted 99 Rs. Immediately I called Airtel customer care and they said that they can't do any thing regarding this. Please inquire about this ASAP.

        Airtel — Airtel WAP & JavaGames

        My mobile number is [protected]. I am not using Airtel WAP or JavaGame services. But I have been getting charged Re. 1 per day for WAP and Rs 15 for games. I would like to get unsubscribed from these services.
        dear madam/sir

        i have been using my mobile num [protected], from 3-4 days am being charged 10 rs and 3 rs from airtel 64611010 for download of java games were am not using at all, i kindly request u 2 please please diactivate service immediately. plz
        Any wap site list for free downloading with airtel live?
        Pl. Send to my email!
        I am using Airtel postpaid connection([protected]). Even I had the same problem when I tried to view the ad.They haven't mentioned that I will be charged for retrieving that service message. I've received a message from 64611099 saying that i have been charged Rs.99. I didn't click on any download option.
        I would like you to inquire about it.
        I was surprised to note that I was charged Rs.99/- and the message saying "thanks for downloading the java game and enjoy" came as a rude shock to me as I did not download any game knowingly but only allowed an ad-supported java application (unit converter) to display the ad. This is cheating on the part of Airtel live wap service. I totally agree with the complainant above to take action against airtel

        Airtel WAP — rs. 99 charged for game down loading

        Sir,
        I was charged Rs 99/- for game download without my clicking any download on airtel wap services. A SMS was sent to me informing thaking you for downloading game without my authorising it.
        Pl refund the money to my prepaid account immediately. My number is [protected].
        airtel is doing this type of cheating till date.same case happened to my friend on mobile no.[protected]. last month 99 rupees deducted from his account for same java games.
        WHY TRI NOT TAKING ACTION AGAINST AIRTEL ?
        To,
        Respected sir,
        My name is Alpesh Tomar from ahmedabad i am using airtel sim card since last near by last 7 month .I am the regular cutomer of airtel
        but i am not happy the service of airtel . Because the company is deducting unnessecary balance from my accoun . On 14/10/2011 at near by 11 pm
        i just made a call to my friend and after disconnecting the call what i have seen that company had deducted 20 rs from account . I got the message that your caller tune service is started but i never told them to start all these bull .When i called the custumer care one of the person recive the call and told think to him .After that he told i cat refund your balance .Then i told ok no problem dont refund the balance but just transfer the call to
        your manager or supervisor, so what the answer i got from that gay the supervisor is on in office i will not transfer the call .After doing so many argument at last that gay has transfer the call .He transfer me to someone to the person whose name was lokesh chaudhary again i explain whole
        think to him .These gay is saying that after all conversatoin that you not get balance back and he is also not giving any satisfactory answer to me . After all these thinks i have also made the complane for think and that extra deduction of my balance of my call charges . My airtel to airtel call charges are 10 paise per minite and other mobile 60 paise per minite . On 14/10/2011 at evening at the time of near by 7 pm i call on my one of my friends number who is using airtel only and i have talk to her for 3.17 minites according to that company have to deduct 40 paise but they have deducted 90 paise, and after that i asked that according to what you have deducted these charges, then what did they answer we dont have any detail of your call charges what is going with my number and also gave me someone personal mobile number and told that talk to her in morning. why should will call any personly? .And these is not first time they had done several times all these thinks but because i am not getting time that why dont done the complane . so now i want answer for all these thinks .i hope that i will get the positive support from your side ...My contact no is [protected] you can reach me any time on these no and my email id is [protected]@gmail.com .Hope that you will also not going to demotivate me ...
        thank you
        alpesh tomar
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          S
          shiv kumar karari
          from Sambalpur, Odisha
          Jan 6, 2009
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          Airtel SIM from Kolkata was started on 1st January 2009.After working for 12 days in Jamshedpur, the network tower ikon has been disappeared and getting no network. Contacted jamshedpur airtel service center where I was assured to get the network resumed with in 24 hours.After 24 hours no service executives available in line.If with in further 12 hours the service is not resumed I shall simly throw the SIM for ever and go for Tata Indicom SIM. Please help me to help yourselves.
          My connection no. [protected].
          Regards
          S.K.Karari
          [protected]
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            R
            Ramesh
            from Bengaluru, Karnataka
            Jan 6, 2009
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            I had done the recharge through internet for Rs 100. on 1.1.2009 which I have been doing for a long time now.
            I got an SMS confirming the success of the recharge. but the value did not increase on checking *123#. Today I called up customer service and they informed that this amount has gone into a dedicated account and the validity is expired on 4th Jan 2009. To my surprise they informed that this amount is lost and cannot be used. This is pure cheating from Airtel and they also inform me that before doing the recharge I need to by myself check the offers and it is not Airtels responsibility to inform the consumer that such an offer will be used. For me personally Airtel is a big cheat and they earn money by cheating innocent people of their hard earned money. This company should be audited and punished for such attrocities being carried out. Earning money by cheating should be stopped immediately. The public should demand an explanation on such behaviours. they cannot take their customers for granted... A very dissappointing consumer of Airtel.

            God should punish this company and the promoters should be taken to task by appropriate law It is frustrating but cannot help. Their customer care is also pathetic.

            Ramesh
            I want free call, gprs..earn money.
            Airtel is a big cheat...whatever it offers ..it never stays on to its offer...cheats with the customers by sending such sms that cost them hard...unknowingly the money get deducted from the account...and u end up calling customer service..and their customer service is really pathetic..which cannot be described in words. These people dont even know what they have to do on the request made by their customers.I[censored] really want to keep ur consumers happy...u shud keep ur offers valid for the valid period atleast. u guys are very clever when it comes to earn money...but let me tell u...deducting money from the innocent people will definitely gonna take away your business...when a huge appreciation is given to other vendors.

            Offer good scheme...do follow it...make ur consumers happy...not making them say that...oh my god airtel is getting disgusting.!!!
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              K
              KVVP
              from Kakinada, Andhra Pradesh
              Jan 6, 2009
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              Unsubscribe for Airtel WAP service immediately on my mobile
              i need to stop wap services from airtel to my mobile [protected] and money cutting messages from55678 and64611015 and 64611030 urgently its quite embrassing the customer service 121 are helpless
              i need to stop wap services from airtel to my mobile [protected] and money cutting messages from55678 and64611015 and 64611030 urgently its quite embrassing the customer service 121 are helpless
              i received a message from no.64611010 that is subsription on airtel WAP (service on text based)...
              de-activate this service immediatly.. my no is [protected]
              i received a message from no.64611010 that is Thanks for using (Model of [protected]@ Re1, subscription ) subcription services you have been Charged Re 1, Enter FunZone
              i am also received msg from 57007 This msg. show Model Of Day Daily service has been Successfully Renewed as on dated 28-01-09 and you have been charges Re 1 Airtel Service . Plz. You Have Request ToUn subscribe tiis services.
              You have Request Plz. De Activate This Services I am Also Inform You as on dated 23/01/2009 & Telephonic talk to your coustermer care as on dated 20/01/09 but There is nobady see my Problom. My Mobile Number is [protected]
              I am Last Time Inform you This Service is de active so your needful els this service is do not deactivate i will ligal action to your company.

              Thanks With Regards

              Gopal Prajapat
              I have to stop this services so please stop this
              You've been renewed for Yaho!Zone subscription service on Airtel WAP. You've been charged Rs.10 to visit yahoo! Zone please click here http://in.m.yahoo.com58243. and
              thanks for using (Fusion Lounge, Animation) susbscription service on Airtel WAP, You've been charged Rs 15. Message from 64611015,
              Thands for using (Yahoo Zone Subscription, Miscellaneous) subscription service on Airtel WAP. You've been charged Rs 10. message from 64611010
              my mobile no is [protected].
              i tried 121 custmer care those people says there is no information best you try on internet
              so please help to stop these servises

              thanks with regards

              Anjum Shariff

              Airtel — UNSUBSCRIBE WAP 58243

              DEAR SIR,
              I GOT A MESSAGE FROM 58243 stating THAT you have been renewed for yahoo zone subscription service on AIRTEL WAP and rs.10 was deducted for every 2 days...when I replied to unsubscribe I got reply invalid end format
              please help me to unsubscribe to this and help me my cell no is :[protected]
              thank u
              my mo no [protected]
              ig mobi in my 5 rs par dey less please this servise is deactive
              deactivate Yzone Miscellaneous sevice on Airtel WAP
              deactivate my no. [protected] from Yzone Miscellaneous service from AIRTELWAP
              i received a message from no.64611010 that is Miscellaneous subsription on airtel WAP (Daily Shayari). I requested so many times to customer care for deactivating this service but still they are charging rs. 30 every month. Please de-activate this service immediatly.. my no is [protected]
              please stop the subsription for yzone, miscellaneous service from 64611010, and subscription for yahoo!Zone from 58243 on airtel wap on my mobile number [protected] immediatley
              i need to stop wap services from airtel to my mobile [protected] and money cutting messages from 64611020. and every week they deducted Rs 20/-. urgently its quite embrassing the customer service 121 are helpless. plz stop wap services immediately.
              Please stop this yzone miscellaneous service from my mobile no. [protected]

              I never asked for it and stop this deduction of Rs 10/ -per week.

              This is very annoing to get messages every week from 64611010 and they dont even reply the return call

              So stop the deduction of subscription immediately

              Rajender Newton
              I do agree that this problem exists. But when i worte about this complaint in this website. Some person from AIRTEL called me, took some basic info and then the service was de activated. NOT ONLY THAT I GOT 45/-(3 times charged amount of 6-7 times charged) back as balance. For me, atleast they are prompt. Thanks to this wonderful site/AIRTEL.
              i had a problem with some kind of airtel shayari pack which was activated without asking me so if any one wants to deacivate it please do the following
              step1)to renew the sms pack they will give you a message and also they will give you option to deact it.they will say "is seva ko nishkriya karne ke liye dial *646*622#"
              dial this no
              step2)they will then ask to press 1 if to deact, so press 1
              your shayari pack will be deactivated
              press 1 only after you receive the message
              for further help contact me at my email:[protected]@gmail.com
              DEAR SIR,
              I GOT A MESSAGE FROM 58243 stating THAT you have been renewed for yahoo zone subscription service on AIRTEL WAP and rs.10 was deducted for every 2 days...when I replied to unsubscribe I got reply invalid end format
              please help me to unsubscribe to this and help me my cell no is :[protected]
              thank u
              Please stop this yzone miscellaneous service from my mobile no. [protected]
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                roopika palukurthi
                from Pune, Maharashtra
                Jan 6, 2009
                Resolved
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                Resolved

                i am using airtel prepaid connection([protected])
                i have been getting unwanted cricket messages from 56363
                kindly unsubscribe me from it
                Aug 14, 2020
                Complaint marked as Resolved 
                i am using airtel prepaid connection([protected])
                i have been getting unwanted cricket messages from 56363
                and am also getting charged Rs.10
                Please unsubscribe me from it
                Hello. Kindly unsubscribe 'Stardust' from my mobile. My mobile number [protected]
                Due to such spams on my mobile from AIRTEL.
                I'm quiting my cell phone number. Looking forward to get new provider who don;t spam.
                Its annoying..is there any way this alert can be deactivated. any suggestions..Sad to hear Airtel cannot do anything about it.
                I am using Airtel prepaid. My no. is [protected]. I am getting unwanted cricket messages and I am charged for it. I called their customer service. They promised to stop those messages, but even after 2 months they have still not done that. I tried calling the customer service but they are not reachable. Please do something to stop those annoying messages and get them to refund the money they have been charging for it.

                Thanks
                i am using BSNL prepaid connection([protected])
                i have been getting unwanted cricket messages from 56363
                and am also getting charged Rs.8/week
                Please unsubscribe me from it
                i am using BSNL prepaid connection [protected]
                I have been getting unwanted cricket messages form[protected] and i am also getting charges Rs 8/Week
                Please unsubscribe me from it . please do the needful.
                and what is the prosess of refunding ammount.


                thanking you
                I am using BSNL prepaid connection([protected])
                i have been getting unwanted cricket messages from 56363
                and am also getting charged Rs.8/week
                Please unsubscribe me from it
                l have a bsnl prepaid no. [protected].l have got a subscrition msg SM-pack from[protected].plse unsubscribe.
                l have a bsnl prepaid no. [protected].l have got a subscrition msg SM-pack from[protected].plse unsubscribe.
                i am using BSNL prepaid connection [protected]
                I have been getting unwanted cricket messages form[protected] and i am also getting charges Rs 8/Week
                Please unsubscribe me from it . please do the needful.
                and what is the prosess of refunding ammount.
                Hello Sir,
                Kindly unsubscribe 'Stardust' from my mobile. My Mobile No - [protected]
                l have a bsnl prepaid no. [protected].l have got a subscrition msg SM-pack from 56363.plse unsubscribe.
                I am using airtel prepaid connection (No.: [protected])
                I am getting unwanted cricket messages from AD-54321
                Please unsubscribe it...
                Airtel and Vodaphone are bad providers.
                I also got SPAM from 56363 and other numbers.
                So far Idea is the best provider I found.
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                  R.MANIVASAGAM
                  from Madurai, Tamil Nadu
                  Jan 6, 2009
                  Resolved
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                  Resolved

                  Hai

                  I am poor airtel customer Having FWP no [protected].

                  I have taken this connection in 2006.

                  I have promised for the following service

                  1.Local and std calls 2.SMS both incoming and out going 3.Internet with low speed.

                  I have been promptly paying the same till now.

                  Last six month I got following problem

                  1.Back up battery time very low 2.sms not working 3.from day 1 unable to connect Internet.


                  In this regards i have gave more than 40 complaints, still problem exist.

                  ONE MORE BIG COMPLIANT AGAINST AIRTEL one of your dealer cheated me saying that FWB Phone got add on card No
                  [protected].
                  Which has been activated and stolen 250/= also.


                  In this regards we spoke to Mr.Miduhin Today he Told me following


                  1.phone HAS TO GIVE IT TO SANTHOME OFFICE .

                  It will take Minimum 3 to 4 days Time for repairing.

                  Allegation Against Airtel

                  1.Product has been sold customer has been kept for hold for 6 months.

                  2.UNABLE to serve the customer product promised.

                  Hence we are approaching Consumer court and Clim Minimum of 2lakhs against this problem if answer is not received from you with in 24hrs.

                  Regards
                  R.MANIVASAGAM
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  sir,
                  a new tower is installing beside our building i want to put objection on installation if some thing happens to the tower i will fell because building constructed is not of good quality so i think first check the building strength then install it is airtel tower

                  thank you
                  Dear sir/madam,
                  I am looking for new airtel postpaid connection, can you send your executive.
                  Regards
                  Tamil iniyan
                  [protected]
                  IDBI BANK
                  REGIONAL PROCESSING UNIT,
                  68 MURUGESA NAICKER COMPLEX,
                  GREAMS ROAD,
                  THOUSAND LIGHT,
                  CHENNAI-6
                  Dear sir/madam,
                  I am looking for new airtel postpaid connection, can you send your executive.
                  Regards
                  Tamil iniyan
                  [protected]
                  IDBI BANK
                  REGIONAL PROCESSING UNIT,
                  68 MURUGESA NAICKER COMPLEX,
                  GREAMS ROAD,
                  THOUSAND LIGHT,
                  CHENNAI-6
                  Hi,
                  i have been told by airtel executive(customer care) that mobile will be reactivated so i paid additional charges to activate it..it has been a week after since we did not get it activated...Trying to reach to your office and customer care postpaid but there is no proper response from any one..Please help us out.Number is [protected].
                  Airtel is always cheating all its customers. I also got a PRI Combo in November 2009 but they gave me only the connection for telephone but i need this only for broad band but the broad band was installed only on Feb, 2010 1st week. In the meanwhile they are sending bills for the period of Dec to Jan 2010 without giving connection.and they also barred my out going and incoming calls.
                  FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.

                  NO ONE IS RESPONDING TO MY COMPLAINT

                  AIRTEL IS A CHEATING COMPANY

                  [protected]
                  I am ready to rent out space for Bharti tower in Chennai (OMR, Nehru nagar) in my building,
                  Kindly let me if any Business requirement to establish a tower in our place.

                  Many Thanks,
                  R.Kumar
                  [protected]
                  Dear Customer Service Dept

                  Senior Official if anyone will really look into the matter.

                  I am Latha A Krishnan called the Customer Service Manager Ms. Anitha on her mobile [protected] at 1.00PM. I was conversing with her on the problem that we face for payment, she hung the phone down, she disconnected the call. If a Manager has an attitude like this how do we expect the subordinates who work in call centre to be soft spoken, they are also rude to the core.
                  My problem is
                  Airtel Online payment system is not been working for the last few months, we do the payment online, it takes money from our bank a/c, and after 2 days it says it is still processing, the gateway does not work at all.

                  When Bharti airtel tells proudly that they have 1 crore customers they need to service the customers more carefully. The call centre executives as well people working in the Airtel stores are equally arrogant and rude.

                  I hope they would take some action after they see such complaints and correct themselves.


                  Many thanks

                  Latha A Krishnan
                  [protected]
                  43057305

                  Airtel — Phone Number not working beyond chennai

                  My Airtel prepaid number is [protected].

                  I am residing at Chennai and it is working fine at Chennai only. When I am out of the city, there is no signal or coverage. When dialled I am repeatedly getting the message "Contact your service provider". This problem is there for more than a year.

                  I have already made so many complaints, but of no use. They are not giving the right information. Even I have changed my handset, the same problem still persists. I have checked my Nokia handset at Nokia Centre. They told me that my handset is fine and asked me to contact service provider.

                  When contacted Airtel (Ref No.COUTL[protected]), they have sent reply sms stating that they have taken survey and the coverage will be enhanced in the next phase of expansion.

                  I have never complained them that there is no coverage in Chennai. But only when I am leaving Chennai there is problem. I donot know what is the exact problem. Kindly do the needful at the earliest for me to use my mobile beyond Chennai. I hope that the problem is rectified at the earliest.
                  Im Balaguru from villivakkam enquired for new broadband connection and they came next day, got the payment and thats allllll...Nothing worked for another three weeks.After they are telling that they are going to refund the money and that also will be refunded only after two weeks?????????

                  FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.


                  Airtel is Totally Waste...
                  Hi I am mishal from gopalapuram.one of our executive came to Airtel connection in my home and he got 1299/- from me.after two weeks I called for an connection.but one guy from customer care said tht we can't give connection in your connection in your area.but it's an VVIP area.wht stupid reason is this.?they said we will refund your cash within 2 weeks.but. Almost 4 months over.still I didn't get my refund. Airtel officers Bludy cheater. Shameless people
                  Hi I am mishal. In tht previous some mistakes.one of your executive came to give connection in my home. And we can't connection in your area.
                  Dealer name - friends Internet. Purasaivakkam
                  Cash collected - 1299/-
                  Valli from Seasons Advertising we need [protected] bill copy caller list and details
                  my name is shri krishn .my airtel no [protected]and [protected] not activated till now .which i have taken around nov 15.please activate it immeditely.i have sumited all relevent docoment, s .please respond this complane.my alternate no is [protected].if having any quary u can call to my this number.
                  My number is [protected]. I have ported my service provider from Aircel to Airtel due to Aircel signal issue in siruseri. I have given my documents, and porting number on 2nd Feb. The airtel representative sits in cognizant siruseri office. When i called him he informed me to come to Tnagar on saturday (2nd Feb-2013). When i went to tnagar waited for 1hr he told me to come to CIT nagar, then i went to CIT nagar and submitted him the documents near to his home. He told me that the documents will send on the same day that is on saturday. When i enquired him on monday 4th Feb he told me the documents will be sent only on monday evening. I called to the airtel agent on 11th Feb to know the status, he gave me the SIM card, and he told me it will get activated shortly.

                  I then called Aircel they told me to pay the remaining balance with some excess amount, i paid it on the same day. I called to Airtel customer care and asked for the status they told me nothing is there in the database for my mobile number, and i need to get the order number or account number from the agent to check the status. When i asked about the order number and account number to the Airtel executive, he told me that it is highly confidential and not to be shared. When i asked his team lead number he said its highly confidential.He is not reachab
                  le most of the times, and dont give the right information. Till now i dont have any update on what is happening on the porting.

                  I dont know why Airtel is sending such executives to Cognizant office. Excecutive name Mr.Venkatesan - [protected]
                  We are best India export Mannady Chennai[protected]
                  We have 2 Air tel line we are paying more than 6000-00 rs per month
                  and we get 8 mbps speed net but Air tel Is not working Proper
                  lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
                  please send higher official tele no
                  We are best India export Mannady Chennai[protected]
                  We have 2 Air tel line we are paying more than 6000-00 rs per month
                  and we get 8 mbps speed net but Air tel Is not working Proper
                  lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
                  please send higher official tele no
                  Hi Sir/Madam,

                  This is regarding the new broadband internet connection which I booked before a week and I have no response from your representatives as of now.
                  I have paid Rs 1200 to your airtel representative Mr. Ezhillarasan of Santhome branch Chennai and he promised that free Wi-Fi modem connection will be provided with 2 mbps speed in 2 or 3 days.
                  It has been a week time and there is no response when I call your guys for enquiry.

                  My CRF no: TNPB011420.

                  Airtel being a reputed company, I feel very disappointed with the quality of service provided.

                  I request you to refund my amount as it is very disgusting to follow up with your representatives as they don’t even pick up the call ([protected]).

                  Regards,
                  Raja Haridass
                  FEELING WORST FOR PORTING TO AIRTEL
                  FEELING WORST FOR PORTING TO AIRTEL
                  FEELING WORST FOR PORTING TO AIRTEL

                  My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.

                  I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.

                  I have been with no Mobile number for 24 hours.

                  Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
                  FEELING WORST FOR PORTING TO AIRTEL
                  FEELING WORST FOR PORTING TO AIRTEL
                  FEELING WORST FOR PORTING TO AIRTEL

                  My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.

                  I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.

                  I have been with no Mobile number for 24 hours.

                  Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
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                    TIRUPATIREDDY
                    from Chennai, Tamil Nadu
                    Jan 5, 2009
                    Resolved
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                    Resolved

                    Hi am recently subscribed to airtel post paid([protected]) service in Hyderabad, AP. when i applied for the connection they ask me to submit my Credit card zerox instead of refundable deposit and they told that is only for the proof but they don't deduct any amount from credit card, they have a right to deduct if i am unable to pay the amount even after the last date of my payment .but i received a bill of RS 423.94 for 11-December-2008, so my last date of payment was 30-DEC-2008, when i approach airtel show room to pay the bill, they said i have to pay RS 423.94 . i paid the amount on 30-Dec-2008 through Barclay's bank .here the thing is they already deducted RS 423.94 from my HDFC credit card without any information on 29-DEC-2008(even the show room people also not informed me regarding the payment they have deducted amount from my HDFC credit card on 29-DEC-2008, they again taken the amount on 30-DEC-2008 ).
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir,

                    I have applied for changing the prepaid connection to post connection for the same number. I have submitted document along with deposit amount Rs.500/- to Airtel Executive Mr.Ranjit his no.[protected] from Himayat Nagar Branch, hyderabad. I have applied 12 days ago. No responce from executive mobile no. Please let me know that status. Please take necessary action as early as possible.
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                      sk imtiyaz
                      from Hyderabad, Telangana
                      Jan 5, 2009
                      Resolved
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                      Resolved

                      hi sir
                      this is sk imtiyaz iam useing airtel no [protected] last 4years...first this no is prepaid no but i am change to post paid at that time isubbmited all daquments..so they(airtel) accept my all dqument and then given post paid conection...suddenly 28th dec 08 my sim was stoped9(means..unregeistered sim)
                      and iam going to airtel show room and tell the probem..but they do not slove the my problem till now ...and one thing i am my paying bill time to time with out faill...and this problem i am looosing my business, my job also... and iam going to last 1 week... they did nt slove my problem...so i deside to go to conusmer court... please sir under stant my problem...pls slove my problem...
                      thanking u
                      sk imtiyaz
                      vizag
                      andhra pradesh
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        I
                        Indranil Chakravarty
                        from Pune, Maharashtra
                        Jan 5, 2009
                        Resolved
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                        Resolved

                        Frankly speaking, I am absolutely sick and tired of Airtel's fraudulent billing for the broadband and landline connection. I would strongly recommend any one who is considering taking their connection to stay away from it.
                        I took an Airtel Broadband 'Combo' plan of 499 two months back only two months back and I have had such headache dealing with their billing and catching them pants down that I am now just too tired of it and just want to get rid of the connection. Once you take a connection, it becomes another problem to keep changing your landline number.
                        In the first month, I paid them Rs 1000 but when the bill came it showed I had paid only Rs 500 and then it took 25 phone calls back and forth to get it sorted out. They said it was a 'system error'. Last month, the billing details were thoroughly unrealistic but I gave them some benefit of doubt. In the second month I got details of volume of download that is humanly impossible and since I leave alone, no one else could have used it. For the landline which I hardly ever use, I have got a long list of calls for 1147 seconds to numbers that are completely unfamiliar and a list of calls to mobile phones (for 121 minutes) that have nothing to do with me. I actually called up those numbers to be reassured that I have nothing to do with them. After lodging a billing complaint with them, no one has got back to me this time over the past one week. I wonder what is going on and this is just plain mental torture.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        WE SUBSCRIBED TO THE COMBO OFFER.TWO MONTHS AGO. WE RECEIVED NORMAL BILLS (RS 635) .WE DID NOT RECEIVE BILL FOR ONE MONTH.WERE SHOCKED TO FIND TO BE BILLED WITH RS 3500 /-.WE STOPED PAYMENT AND ASKED TO BE GIVEN CALL DETAILS.THE OPERATOR SWEETLY SENT ME THE CALL DEATILS WHICH I LATER FOUND OUT TO BE OF SOMEBODY ELSES NUMBER.AIRTEL STAFF DECLINED FURTHER REQUESTS FOR THE DETAILED BILLS AND THREATHENED (ESPECIALLY NAMELY RITU WHO WAS ABUSIVE AND SPOKE LIKE A GANGSTER WOMEN DON).I AM AMAZED AT THE LEVEL AIR TEL HAS STOOPED TO INTIMIDATE CLIENTS ALLOWING ITS FEMALE STAFF TO CALL ITS CLIENTS NAMES.SHE EVEN WENT ON TO CALL ALL THE PEOPLE ON THE CALL LIST TO MISINFORM/ABUSE PEOPLE ABOUT US.WE AS RESPECTABLE CITIZEN WOULD LIKE TO CLEAR OUR BILL BUT WE SHOULD BE PROVIDED CLARITY ABOUT THE BILLS.I WOULD FURTHER LIKE TO ASK PEOPLE TO COME OUT WITH SIMILER FACED PROBLEMS AND REPORT THIS ANARCHY TO CONSUMER COURT AS WE HAVE ALREADY PLANNED

                        REGARDS RENUKA PATHANIA

                        Airtel Broadband — Fraudulent Airtel Billing

                        I had an AIRTEL BROADBAND Connection in Delhi with A/C No. 14726048 for two months until 22nd May 2009 when I decided to apply for disconnection since the place where i was shifting to didn't have Airtel connectivity.

                        After promising that my request would be quicky processed and after answering their tiring queries more than 8 times I am still getting bills inspite of leaving the rented premises on 28th May itself!! and clearing the due payments.

                        Forget about returing my security deposit these useless Airtel guys haven't still disconnected the broadband service. I appeal to all people who are victim's of Airtel fraud to come together ( I stay in Delhi) and we should either approach TRAI or the High Court directly to teach this fraudulent compnay a lesson.

                        I know innumerable people like me are being harassed by the foul mouthed Airtel execs so I appeal to all instead of pleading with Airtel at these forums, which is of no use, we should unite and immediately launch a dharna in front of India Gate to let people know of the fraudelent practices of Airtel.

                        CONTACT ME AT [protected]@gmail.com

                        Airtel — Fraud communications and false billing

                        Hi,

                        I am using the airtel services from 5 years, now a days I am facing various problems with airtel regarding the bill payments, false billing, no updates of

                        my account in the database no proper mchek service. Inspite of all the its not easy thing to change the number. If I would have get other company service

                        with the same number I would have definetly change to it.

                        In October 2009 I have changed from prepaid to postpaid for that they charged me 500rs said it is a deposit,
                        from Oct to Jan 2010 I have not recevied any itemised bill but they started sending the messages for the bill payments, but as a good customer I have paid

                        what they said without any bill proof. On 9Jan2010 I again changed from postpaid to CUG 199(HSBC) account, they said the bill date is 10jan so the bill has

                        not generated so I need to pay excess amount for conversion and the excess amount will be adjusted in next billing cycle so they charged me 1400rs+300

                        deposit.

                        From January 2010 I am getting the bills regularly to mail ID, but the excess which I amount is not adjusted to the bill and in Feb month bill they charged

                        60rs for one SMS with some number, god only knows which SMS is so much costly I never send SMS to any advertisements even though I got charged. I brought

                        the same to their notice they said its in the bill we cant do any thing.

                        Till now I called several time the customer care and also visited outlets, they are saying that the information is not there in our database so we cant

                        refund the amount which I paid in excess and also they said that the amount 500 is charged for prepaid to postpaid conversion so that amount also they cant

                        give 500 back.

                        I am very fed up with all these, I am hoping these issues will be resolved after this mail. If the same continues I am looking to take this issue to the

                        consumer court with all the proof which I have.

                        From,
                        Narasimha Chary
                        Dear Customer,

                        This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint.
                        Please do write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).
                        We assure you that we are committed to resolving the issue to your satisfaction.

                        Regards,
                        Vinay Chugh
                        Airtel Customer Service Team
                        Hello,

                        I have had an airtel connection for the last 8 years. I have availed additional services during this time, one of the services was the 'mobile office' internet access on mobile service which costs me rs 599/month. today however when i checked the airtel site i came to know that the service now costs only Rs 98 per month and when i called the service center they mentioned that this has been around for atleast 3 months or more. my complaint is that inspite of airtel dropping the price for the service they continued to charge me the old rate and their explanation is that ' they are advertisements on tv for the same' and that they didnt communicate a crucial matter like this to me as im listed for the 'do not disturb service'.

                        I would like to take this matter up, please let me know what can be done.

                        Ph no [protected]
                        Email id - [protected]@gmail.com
                        Cheat! Imposter! Just fed up from the billing system. Shameless people without any ethics.

                        My number is +91 [protected]. Everyday I find some haunted amount is being computed to my bill.

                        How long! The days are numbered. I am just going to cancel all the four numbers of this cheat service.

                        Don't try to request me to sustain your nasty services after that.

                        I have given a plenty number of chance to rectify

                        AirTel — Fraudulent Billing

                        Hi,

                        Land Line Number:[protected]

                        I am pretty frustrated with the consumer care of Airtel and that is the sole reason that I am writing here. I opted for 1299/- (2MBPS) plan of Airtel Broadband in July 2010 and since then I have been dealing with problems. First they gave me a 899/- plan and sent me huge bills. The mistake was corrected after many calls to their consumer care and I had to go through a lot of tension. Then they started billing me on some DSL charges for which I never opted. First they asked me to submit whatever I felt right and told me that balance will be adjusted. It was around Rs 200/- per month and currently stands at 1000/-. Last month (ie November) I received a hard copy form Airtel saying that the then balance of 800/- will be adjusted in next bill and I was asked to pay rest of the amount.
                        I did the same hoping that I will receive an adjustment of 800/- in my account. In the same period my services were barred for 11 days (in month of Dec.) as I had not submittted the bill. I had clearly communicated in my mails to [protected]@airtel.in that my bill is wrong and I cannot pay that. My complaints were registered for which I have proofs.

                        Now, when I receive bill for month of Dec I find that neither those 800/- have been adjusted nor I have received any adjustment for the period for which my services are barred. It was mistake on their side in billing which prevented me in submitting the bill. On top of that Airtel is still billing me on DSL charges for which they have already provided me a hard copy for the waiver. Currently the extra fraudulent amount in my bill stands at arouund 1600/- (including 800/- DSL + this month's 200/- DSL and charges for 11 days for which services were barred due to their mistake). I have spent hours on phone call with their customer care but in vain. None of the managers are available and each time I have to explain all the details.

                        I am very unhappy with the services and my life and work is getting affected. I request you to help me with this.

                        Regards
                        Anubhav Gupta
                        This attitude of Airtel is common. They just sell the product and don't worry about customer care. I had also faced same issue where they just stop your internet connection even though billing is wrong from their side.
                        In my case, after many complaints I just refused to pay the bill and switched to another connection!
                        They can't do anything against it since fault was their's and I had proof in written.
                        Since you also have a written proof of their fault, they cannot do anything to you. So i suggest you give it one more try and if they are willing to make corrections then it is okay otherwise just do not pay the bill and switch to a new provider.
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                          S
                          Swaroopa Pradhan
                          from Chandigarh, Chandigarh
                          Jan 5, 2009
                          Resolved
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                          Resolved

                          My Airtel no. was [protected]. I shifted to Airtel in search of better service but due to some unavoidable reasons i had to get an Aircel connection and hence i filed a request to discontinue the number. The customer care executive told me to clear pending bills and i paid the bill amount on May 14, 2008 (Rs. 1788). The executive then told me that why dont you refer some friend of yours who can take this number and i referred a friend but no executive visited her for 10 days. The airtel customer care executives told me that your request has been filed and the number will be discontinued on May 29, 2008. Since they wanted me to transfer this no. to a friend, i kept the SIM active expecting a call from their executive and then finally stopped using the SIM. Now A lawyer calls up from Airtel and asks me to clear the pending bill of some Rs. 1000.
                          I have always been a law abiding person and paid all the bills religiously. But why should i suffer for non response of customer care division of Airtel?? Can you please suggest a forum where this issue can be raised? I dont want to spend my hard earned money for company's inefficiency.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            J
                            Jatinder Pal Singh
                            from Bathinda, Punjab
                            Jan 5, 2009
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                            I am not using the Airtel wap services on my cell No.[protected].I have sent text message for de-ac activation, but no action has been taken so far. Kindly de-acativate the the servcice and stop to deduction of Rs.10/- of subscrition.
                            help me...
                            I am not using the Airtel wap services on my cell No.[protected].I have sent text message for de-ac activation, but no action has been taken so far. Kindly de-acativate the the servcice and stop to deduction of Rs.10/- of subscrition.
                            I want to deactivate the WAP Based text services which was not subscribed by me for the no: [protected]. I want the refund of the amount. This is really burning my pocket .I request your immediate & serious action in this regard. I have already submitted the complaint for which action has been taken.
                            your immediate action is highly appreciated.

                            with regards
                            Dwarakanath
                            I WANT TO UNSUBSCRIPT AIRTEL WAP SERVICE ON MY PHONE NUMBER [protected]
                            I had repeated request, to unsubscribe my wap service on my mobile, which has not been done.
                            I request to respond immediately, my mob:n0 is [protected].
                            thanking you.
                            with regards,
                            pls de-active airtel wap tax basis service and stop to take 20rs
                            pls de-active airtel wap tax basis service and stop to take 20rs
                            no. [protected].
                            I am not using the Airtel wap services on my cell No.[protected].I have sent text message for de-ac activation, but no action has been taken so far. Kindly de-acativate the Airtel WAP servcice and stop to subscrition.
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                              D
                              devendra kumar
                              from Mumbai, Maharashtra
                              Jan 5, 2009
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                              Deactivation the i.mozook.com my Mobile no is [protected]
                              Dear Sir, kindly pl deactivate m.igfun service from my airtel no [protected].
                              Dear Sir, kindly pl deactivate m.igfun service from my airtel no [protected].
                              Dear Sir, kindly pl deactivate m.igfun service from my airtel no [protected].
                              Dear Sir,


                              Kindly please deactivate m.igfun.com service from my airtel no [protected]
                              kindly please deactivate m.igfun service from my airtel no [protected] i did not activate it but every day 10 rs is deducted from my balance

                              airtel i.mozook.com — i.mozook.com i shall help u

                              plz call me or go to near by airtel office and ask him to remove that service. he will do it. i did it and that service is removed for my no. and act a bit rash with those people then he will do it.

                              and my no. is [protected]...
                              DEAR ALL GO TO

                              http://www.mozook.com/support.aspx

                              IN THE BOX GIVEN JUST LAST ON THE PAGE NAMED
                              To unsubscribe enter your number here:

                              ENTER UR MOBILE NO. & AFTER THIS U WILL RECEIVE A MSGS FROM THEIR WEBSITE IN WHICH U HAVE A CODE NO.

                              ENTER THIS CODE NO. TO THE NEXT BOX WHICH SHOW AFTER YOU GET THE CODE NAMED Enter the PIN that was sent to the mobile number that you want to unsubscribe from the Mozook service below and click “confirm” to confirm your unsubscription request.

                              DO ENTER THE SAME CODE WHICH U GET.

                              AND U WILL UNSUBSCRIBE FROM THIS SERVICE.

                              HOPE THIS WILL DEFINITELY HELP YOU.

                              THANKS & REGARDS
                              RAHUL SINGH PANWAR
                              [protected]

                              AirTel — Deactivation of mozook

                              i want to deactivate this mozook service from my mobile..so i vl highly grateful to the authority if they are kind enough to deactivate this mozook service from my mobile as soon as possible..my mobile number iz [protected]

                              Airtel and mozook — decativation of mozook services

                              Kindly deactivate the service of mozook mobile fun club that i am subscribed to on the aortel no. [protected]. I am not in a position to take any more harrassment. Thanks. Please call if you can.
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                                V
                                vinit vilas deshmukh
                                from Jabalpur, Madhya Pradesh
                                Jan 4, 2009
                                Resolved
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                                Resolved

                                I can not call to the costumer care .
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                many problem of airtel call me
                                On 12th jan, I got call from airtel cust care. They told me to rechrge with 110rs and you'll get 98rs balance + 1 year validity. I got 1 year validity but only 10rs balance,

                                What should I do now?
                                I can not call to the costumer care . airtel deduct Rs. as MSG charge from my account when I have already MSG Recharg . My comlent No. 2729417 date[protected], & another complent 4 this at date[protected] at 7.15 am but they didnt responce 4 .
                                What should I do now?
                                Hi I am Santosh Palkar My Airtel Mobile No.[protected]; Activate @66/- Plan
                                please send me mill my mobile plans call rates
                                Airtel to Airtel?

                                Airtel to any other coll?

                                Airtel to std?

                                Airtel to any messages?

                                Airtel GPRS/ Internet Charge ?


                                Thank you
                                santoshpalkar
                                [protected]
                                sir,
                                iam frezo user my frezo is block plz unbiock my frenzo id my frenzo id is bkth mobile no [protected]
                                sir
                                plz my frenzo is block plz unblock my id my mobile no[protected]
                                Dear Sir,

                                Mobile No [protected]
                                A/c Harish Kumar R/o H2nd 86 Madangir New Delhi

                                I am submitted Dt 14/01/2011 my address/Pan Card No & Licence Photo copy & 1 Passport Size photograph in your Malviya Nagar New Delhi 110017 Airtel office. But my outgoing call not working

                                Please Check my outgoing call

                                Please look in to the matter

                                Thanks
                                Harish Kumar
                                R/o H 2nd 186 Madangir New Delhi 110062
                                Email ID [protected]@gmail.com
                                M [protected]
                                airtel is very poor
                                am ulaganathan my num 2 time ec for msg bk 61, 92
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                                  K
                                  karunakaran
                                  from Kanpur, Uttar Pradesh
                                  Jan 4, 2009
                                  Resolved
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                                  Resolved

                                  i am unable to call customer care
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am unable to contact airtel customer care . i have been trying many times but only pre-recorded voice i heard. plz. help as soon as possible.
                                  thanks.
                                  saale kuto ne 100 rupees se bhi jayada kat liya bhanchod kute kamine haramjade
                                  I am trying to contact customer but i can't.

                                  This very toomuch bad service .
                                  i am not getting proper facility through customer care..and after few times am nt able to complete my complains to customer care
                                  Sir,
                                  My name is Animesh and my no. is [protected]. I am unable to contact any customer care through 121,198 or 12118. The call connects only one in a thousand times. Whenever i tried to call a customer care and finally press 1, the machine gives me info on *121# and call then disconnects automaticaly. I always receive an sms with info on *121# just after the call disconnection. I also loadged a complain before when i accidentaly get connected to the customer care, but my problem is still unresolved. Please resolve it immediately.
                                  Your Customer
                                  Sir, iam from odisha ,i have a sim of airtel No is-[protected]. Now I am not able to contact to customer care executive. From my No .i can’t inquiry my problem due to unable to cont with you.i am very dissatisfy regarding this issue & ur response. i hope u should take action as soon as possible

                                  Regards
                                  Rakesh joshi
                                  [protected]
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                                    T
                                    Tanya Basu
                                    from Mumbai, Maharashtra
                                    Jan 4, 2009
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                                    I had paid airtel an amount of Rs 6500 for the activation of ISD roaming on 5th May 2008 for the number [protected] as i was supposed to go to Australia. When i went there i found that the service had not been activated so when i came back i asked for a refund in the August 2008. i was told i will get that back by 28th August 2008 which i havent been refunded till date. when i refused to pay my bills of my connection my services were disconnected.also i have been after the customer care people but they are of no help to me.
                                    i feel that airtel is a big cheat company and is haressing its customers well. i need my money back. findly tell me a way to get my money back
                                    Hi:

                                    Till Date I am waiting for my refund.

                                    My name- Ravinder Lohia
                                    My Airtel Number- [protected]

                                    15-May-2009: Deposited Rs.6500 - for ISD
                                    02-Aug-2009: Deactivated ISD request
                                    13-Aug-2009: Req# 27988608: Request for refund Rs.6500 - deposited for ISD
                                    12-Sep-2009: Req# 28339855: Request for refund
                                    Sep Oct Nov 2009: Many times I called but response was system down
                                    03-Dec-2009: Req# 29720443: Request for refund Rs.6500 -
                                    20-Dec-2009: Complaint # 30031366: call center executive said dispatched refund on 09-Dec-2009 and I will get soon. Promise 09-Jan
                                    16-Jan-2010: Complaint # 30468148: Escalation to Shahid
                                    08-Feb-2010: Complaint# 30849808
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                                      M
                                      more vaishali
                                      from Hosur, Tamil Nadu
                                      Jan 4, 2009
                                      Resolved
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                                      Resolved

                                      Sir,

                                      I am a pre-paid subscriber of AirTel. My Mobile no is: [protected]

                                      Since last three days I am receiving the following message:

                                      "Thanks for using (subscription, textBaseServices) subscription service on AirTel WAP. You've been charged Rs.10"

                                      I have never subscribed to any text base services. AirTel is cheating me. Please redress my complaint.

                                      vaishali more
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Am a pre-paid subscriber of AirTel. My Mobile no is: [protected]

                                      Since from many days I am receiving the following message:

                                      "Thanks for using (subscription, textBaseServices) subscription service on AirTel WAP. You've been charged Rs.10. Enjoy http://migfun.com.

                                      I never ever subscribed to any text base services or such things. AirTel is sucking ma money like enjoying juice in some sexy bottle.

                                      And i want u to take some action with this or else ill file an FIR Against these Airtel money suckers.

                                      Regards

                                      Altaf Ahmed.k
                                      Dear Sir,

                                      I am a pre-paid user of AirTel and My Mobile no is: +91-[protected]
                                      Since last 10 days I am receiving the following message:

                                      "Thanks for using (subscription, textBaseServices) subscription service on AirTel WAP. You've been charged Rs.10"

                                      I tried many times to unsubscribe it with the help of custmercare executives but all were in vain.
                                      Kindly stop this subscription as soon as possible.
                                      Am a pre-paid subscriber of AirTel. My Mobile no is: [protected]

                                      Since last 3-4 days I am receiving the following message:

                                      "Thanks for using (subscription, textBaseServices) subscription service on AirTel WAP. You've been charged Rs.10. Enjoy http://migfun.com.

                                      I never ever subscribed to any text base services or such things.

                                      I want u to take some action with this or else ill file an FIR Against Airtel.

                                      Ajay Singh Bhati
                                      dear sir,
                                      i dont need yahoo zone services, please deactivate it, my mobile no is [protected]
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                                        A
                                        aparup biswal
                                        from Mumbai, Maharashtra
                                        Jan 3, 2009
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                                        sir,
                                        i am getting poor responce from customer executives also they are responding my call from my number i.e[protected]
                                        i have been getting msg from 64611010 that " thanks for using (subscription, text based services) suscription service on aittel wap.u have been charged rs10 enjoy http://m.igfun.com" from 27/12/2008 to till date i.e 3/1/2009
                                        i am contacting customer care from the first day but they are not listening to my complain.when i asked them to un subscribe they are not answering properly and not refunding my deducted money
                                        so kindly look in to the matter
                                        thanking you
                                        i have airtel live activated on my cellphone and use just yahoo through it which costs 30 rpz per months, but since june they deduct money anytime they like.in june they decuted 60 rpz then again in jun 15rpz n then in july again 15 or 30 rpz n now yesterday only they dedcutd 40 rpz.n wen i cal them they say i have downloaded games n stuff..they even tel the damn site..which i nevr opened.Ystrdy only wen they dedctd 40rpz i caled them thy said same rsnn n then in the evng a msg comes thank u fr dwnlodng wallpaper n again dectd 10 rpz..wen jus half hour bfr i had complained abt 40 rpz..This is just not my problem many people have same story to tel, bt wen we cal them thy say downlodd games n apllicatns..
                                        Sir,

                                        My name is sunil...& my cell no [protected] . I m staying in new delhi...I m using yahoo zone from last 10 or 11 months. Now I am facing problem in using yahoo zone by airtellive from last 12 days...the problem is that when I m using yahoo zone then airtel is deducting my balance without any reason...& airtel is already deducting 10 Rs. after 10 days on regular routine...
                                        Whenever I call at your tech dept & automatically my call gets transfer to customer service dept...I am trying from last 10 or 11 days but I am not able to speak with the cencern dept.
                                        Kindly look into this & resolve this problem immd.
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