[Resolved] Bharti Airtel Limited Oceanic Towers 101 Santhome High Road Chennai 28 — FWP NOTWORKING PROPERLY | |
Hai I am poor airtel customer Having FWP no [protected]. I have taken this connection in 2006. I have promised for the following service 1.Local and std calls 2.SMS both incoming and out going 3.Internet with low speed. I have been promptly paying the same till now. Last six month I got following problem 1.Back up battery time very low 2.sms not working 3.from day 1 unable to connect Internet. In this regards i have gave more than 40 complaints, still problem exist. ONE MORE BIG COMPLIANT AGAINST AIRTEL one of your dealer cheated me saying that FWB Phone got add on card No [protected]. Which has been activated and stolen 250/= also. In this regards we spoke to Mr.Miduhin Today he Told me following 1.phone HAS TO GIVE IT TO SANTHOME OFFICE . It will take Minimum 3 to 4 days Time for repairing. Allegation Against Airtel 1.Product has been sold customer has been kept for hold for 6 months. 2.UNABLE to serve the customer product promised. Hence we are approaching Consumer court and Clim Minimum of 2lakhs against this problem if answer is not received from you with in 24hrs. Regards R.MANIVASAGAM [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 20 Comments | |
Comments
Hi,
i have been told by airtel executive(customer care) that mobile will be reactivated so i paid additional charges to activate it..it has been a week after since we did not get it activated...Trying to reach to your office and customer care postpaid but there is no proper response from any one..Please help us out.Number is [protected].
i have been told by airtel executive(customer care) that mobile will be reactivated so i paid additional charges to activate it..it has been a week after since we did not get it activated...Trying to reach to your office and customer care postpaid but there is no proper response from any one..Please help us out.Number is [protected].
Airtel is always cheating all its customers. I also got a PRI Combo in November 2009 but they gave me only the connection for telephone but i need this only for broad band but the broad band was installed only on Feb, 2010 1st week. In the meanwhile they are sending bills for the period of Dec to Jan 2010 without giving connection.and they also barred my out going and incoming calls.
FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.
NO ONE IS RESPONDING TO MY COMPLAINT
AIRTEL IS A CHEATING COMPANY
[protected]
FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.
NO ONE IS RESPONDING TO MY COMPLAINT
AIRTEL IS A CHEATING COMPANY
[protected]
I am ready to rent out space for Bharti tower in Chennai (OMR, Nehru nagar) in my building,
Kindly let me if any Business requirement to establish a tower in our place.
Many Thanks,
R.Kumar
[protected]
Kindly let me if any Business requirement to establish a tower in our place.
Many Thanks,
R.Kumar
[protected]
Dear Customer Service Dept
Senior Official if anyone will really look into the matter.
I am Latha A Krishnan called the Customer Service Manager Ms. Anitha on her mobile [protected] at 1.00PM. I was conversing with her on the problem that we face for payment, she hung the phone down, she disconnected the call. If a Manager has an attitude like this how do we expect the subordinates who work in call centre to be soft spoken, they are also rude to the core.
My problem is
Airtel Online payment system is not been working for the last few months, we do the payment online, it takes money from our bank a/c, and after 2 days it says it is still processing, the gateway does not work at all.
When Bharti airtel tells proudly that they have 1 crore customers they need to service the customers more carefully. The call centre executives as well people working in the Airtel stores are equally arrogant and rude.
I hope they would take some action after they see such complaints and correct themselves.
Many thanks
Latha A Krishnan
[protected]
43057305
Senior Official if anyone will really look into the matter.
I am Latha A Krishnan called the Customer Service Manager Ms. Anitha on her mobile [protected] at 1.00PM. I was conversing with her on the problem that we face for payment, she hung the phone down, she disconnected the call. If a Manager has an attitude like this how do we expect the subordinates who work in call centre to be soft spoken, they are also rude to the core.
My problem is
Airtel Online payment system is not been working for the last few months, we do the payment online, it takes money from our bank a/c, and after 2 days it says it is still processing, the gateway does not work at all.
When Bharti airtel tells proudly that they have 1 crore customers they need to service the customers more carefully. The call centre executives as well people working in the Airtel stores are equally arrogant and rude.
I hope they would take some action after they see such complaints and correct themselves.
Many thanks
Latha A Krishnan
[protected]
43057305
Airtel — Phone Number not working beyond chennai
My Airtel prepaid number is [protected].I am residing at Chennai and it is working fine at Chennai only. When I am out of the city, there is no signal or coverage. When dialled I am repeatedly getting the message "Contact your service provider". This problem is there for more than a year.
I have already made so many complaints, but of no use. They are not giving the right information. Even I have changed my handset, the same problem still persists. I have checked my Nokia handset at Nokia Centre. They told me that my handset is fine and asked me to contact service provider.
When contacted Airtel (Ref No.COUTL[protected]), they have sent reply sms stating that they have taken survey and the coverage will be enhanced in the next phase of expansion.
I have never complained them that there is no coverage in Chennai. But only when I am leaving Chennai there is problem. I donot know what is the exact problem. Kindly do the needful at the earliest for me to use my mobile beyond Chennai. I hope that the problem is rectified at the earliest.
Im Balaguru from villivakkam enquired for new broadband connection and they came next day, got the payment and thats allllll...Nothing worked for another three weeks.After they are telling that they are going to refund the money and that also will be refunded only after two weeks?????????
FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.
Airtel is Totally Waste...
FOR GETTING NEW CONNECTION THEY WILL COME TO US AND BEG FOR THE CONNECTION AFTER THAT NO ONE IS COMING WE WILL HAVE TO CHASE THEM FOR ANY PROBLEMS.
Airtel is Totally Waste...
Hi I am mishal from gopalapuram.one of our executive came to Airtel connection in my home and he got 1299/- from me.after two weeks I called for an connection.but one guy from customer care said tht we can't give connection in your connection in your area.but it's an VVIP area.wht stupid reason is this.?they said we will refund your cash within 2 weeks.but. Almost 4 months over.still I didn't get my refund. Airtel officers Bludy cheater. Shameless people
Hi I am mishal. In tht previous some mistakes.one of your executive came to give connection in my home. And we can't connection in your area.
Dealer name - friends Internet. Purasaivakkam
Cash collected - 1299/-
Cash collected - 1299/-
Valli from Seasons Advertising we need [protected] bill copy caller list and details
my name is shri krishn .my airtel no [protected]and [protected] not activated till now .which i have taken around nov 15.please activate it immeditely.i have sumited all relevent docoment, s .please respond this complane.my alternate no is [protected].if having any quary u can call to my this number.
My number is [protected]. I have ported my service provider from Aircel to Airtel due to Aircel signal issue in siruseri. I have given my documents, and porting number on 2nd Feb. The airtel representative sits in cognizant siruseri office. When i called him he informed me to come to Tnagar on saturday (2nd Feb-2013). When i went to tnagar waited for 1hr he told me to come to CIT nagar, then i went to CIT nagar and submitted him the documents near to his home. He told me that the documents will send on the same day that is on saturday. When i enquired him on monday 4th Feb he told me the documents will be sent only on monday evening. I called to the airtel agent on 11th Feb to know the status, he gave me the SIM card, and he told me it will get activated shortly.
I then called Aircel they told me to pay the remaining balance with some excess amount, i paid it on the same day. I called to Airtel customer care and asked for the status they told me nothing is there in the database for my mobile number, and i need to get the order number or account number from the agent to check the status. When i asked about the order number and account number to the Airtel executive, he told me that it is highly confidential and not to be shared. When i asked his team lead number he said its highly confidential.He is not reachab
le most of the times, and dont give the right information. Till now i dont have any update on what is happening on the porting.
I dont know why Airtel is sending such executives to Cognizant office. Excecutive name Mr.Venkatesan - [protected]
I then called Aircel they told me to pay the remaining balance with some excess amount, i paid it on the same day. I called to Airtel customer care and asked for the status they told me nothing is there in the database for my mobile number, and i need to get the order number or account number from the agent to check the status. When i asked about the order number and account number to the Airtel executive, he told me that it is highly confidential and not to be shared. When i asked his team lead number he said its highly confidential.He is not reachab
le most of the times, and dont give the right information. Till now i dont have any update on what is happening on the porting.
I dont know why Airtel is sending such executives to Cognizant office. Excecutive name Mr.Venkatesan - [protected]
We are best India export Mannady Chennai[protected]
We have 2 Air tel line we are paying more than 6000-00 rs per month
and we get 8 mbps speed net but Air tel Is not working Proper
lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
please send higher official tele no
We have 2 Air tel line we are paying more than 6000-00 rs per month
and we get 8 mbps speed net but Air tel Is not working Proper
lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
please send higher official tele no
We are best India export Mannady Chennai[protected]
We have 2 Air tel line we are paying more than 6000-00 rs per month
and we get 8 mbps speed net but Air tel Is not working Proper
lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
please send higher official tele no
We have 2 Air tel line we are paying more than 6000-00 rs per month
and we get 8 mbps speed net but Air tel Is not working Proper
lot of time they are telling sorry and they are attend and close the complaint then again connection will discontinue there is no response we are in very treble and there is no use of internet
please send higher official tele no
Hi Sir/Madam,
This is regarding the new broadband internet connection which I booked before a week and I have no response from your representatives as of now.
I have paid Rs 1200 to your airtel representative Mr. Ezhillarasan of Santhome branch Chennai and he promised that free Wi-Fi modem connection will be provided with 2 mbps speed in 2 or 3 days.
It has been a week time and there is no response when I call your guys for enquiry.
My CRF no: TNPB011420.
Airtel being a reputed company, I feel very disappointed with the quality of service provided.
I request you to refund my amount as it is very disgusting to follow up with your representatives as they don’t even pick up the call ([protected]).
Regards,
Raja Haridass
This is regarding the new broadband internet connection which I booked before a week and I have no response from your representatives as of now.
I have paid Rs 1200 to your airtel representative Mr. Ezhillarasan of Santhome branch Chennai and he promised that free Wi-Fi modem connection will be provided with 2 mbps speed in 2 or 3 days.
It has been a week time and there is no response when I call your guys for enquiry.
My CRF no: TNPB011420.
Airtel being a reputed company, I feel very disappointed with the quality of service provided.
I request you to refund my amount as it is very disgusting to follow up with your representatives as they don’t even pick up the call ([protected]).
Regards,
Raja Haridass
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.
I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.
I have been with no Mobile number for 24 hours.
Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.
I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.
I have been with no Mobile number for 24 hours.
Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.
I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.
I have been with no Mobile number for 24 hours.
Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
FEELING WORST FOR PORTING TO AIRTEL
FEELING WORST FOR PORTING TO AIRTEL
My phone number is [protected]. I have ported my network from Vodafone to Airtel. I was given a SIM Card at that time that was before 2 weeks from today. On 3/8/2015 i received the email that my Porting Request was accepted and porting time is[protected]:05.884 for mobile number 91-[protected]. As mentioned my Vodafone sim got deactivated. However my Airtel SIM that was given to me does not work. When i called to the Customer Care i was told that the SIM number that they have in the records and the SIM that was provided to me is different so they cannot process it as i have a Different SIM and I was guided to go to Customer Care Office.
I went to customer care Office in Nungambakkam and spoke to them and found that they cannot help me with this, as because the SIM number is different, Also they helped me in finding the Franchise which gave me that SIM. And found that it as a R.R.Consultants in thiruvottiyur and also provided me with the number to call NIRMAL who works in thiruvotiyur Office. Contacted NIRMAL but he never helped and gave MANY MANY FAKE PROMISES like i will get the SIM CARD in 20 mins so that i can Activate it.
I have been with no Mobile number for 24 hours.
Later when i called him he said that i will get the SIM by tomorow morning. But i dont want to get from them. Will go to Head office tomorow will check.
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a new tower is installing beside our building i want to put objection on installation if some thing happens to the tower i will fell because building constructed is not of good quality so i think first check the building strength then install it is airtel tower
thank you