Frankly speaking, I am absolutely sick and tired of Airtel's fraudulent billing for the broadband and landline connection. I would strongly recommend any one who is considering taking their connection to stay away from it.
I took an Airtel Broadband 'Combo' plan of 499 two months back only two months back and I have had such headache dealing with their billing and catching them pants down that I am now just too tired of it and just want to get rid of the connection. Once you take a connection, it becomes another problem to keep changing your landline number.
In the first month, I paid them Rs 1000 but when the bill came it showed I had paid only Rs 500 and then it took 25 phone calls back and forth to get it sorted out. They said it was a 'system error'. Last month, the billing details were thoroughly unrealistic but I gave them some benefit of doubt. In the second month I got details of volume of download that is humanly impossible and since I leave alone, no one else could have used it. For the landline which I hardly ever use, I have got a long list of calls for 1147 seconds to numbers that are completely unfamiliar and a list of calls to mobile phones (for 121 minutes) that have nothing to do with me. I actually called up those numbers to be reassured that I have nothing to do with them. After lodging a billing complaint with them, no one has got back to me this time over the past one week. I wonder what is going on and this is just plain mental torture.
Aug 14, 2020
Complaint marked as Resolved
I am not downloading single thing from m.igfun.com but you are reducing Rs.10 per day from last week
please DEACTIVATE it IMMEDIATELY from 5-1-09 onwards from my mobile 91-[protected]
Thanking you,
4 days before i complained but you r not considering my problem, till now i have lost 70 rs. pls. stop this.