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Airtel Complaints & Reviews

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Updated: Sep 8, 2026
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C
Complainant6395586
from Mumbai, Maharashtra
Feb 2, 2009
Resolved
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Resolved

i am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.10/-.Enter Fun Zone http.//igmobi.com.
I have five time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far. there are number of customer like this being exploited daily. please help us into the matter, thanks
May 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Airtel Customer Care's response
Dear Customer( Complainant6395586),

This is with reference to your post, dated 12 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    H
    himanshu railkar
    from Nashik, Maharashtra
    Feb 2, 2009
    Resolved
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    Resolved

    i not even subscribed any job alert but i have been charged with f..ing 10 rs..i came across a msg on my mobile that you have sucessfully renewed your job alert and you will be charged with 10rs..what is this..lutere hai sale..
    Aug 14, 2020
    Complaint marked as Resolved 

    Airtel — job alerts

    hi.
    my airtel no. is [protected] .
    i hav not suscribed the airtel job alerts but still i m getting them and for that i m getting charged for per day.
    please unsuscribe my job alerts soon.
    my name sathiyaraj

    Airtel Prepaid — Unsubscription of Job Alert

    Dear Sir,
    I am AIRTEL prepaid customer from Mumbai.My cell no.is [protected] & I wants to unsubscibe job alert service[protected] with immediate effcet.
    Thanks

    Raja-[protected]
    Please deactivate Educational service on my Airtel number [protected].
    it troubles me very much.
    kindly take action on it.
    Thanks.
    Iwant to close the service of job alert from 54321 my no is [protected]
    Same is the case with ...the difference is that they charged me 30INR for two consecutive days ...this really piss me off...
    not even subscribed any job alert but i have been charged Rs.30..i came across a msg on my mobile that you have sucessfully renewed your job alert and you will be charged with 30 this is horrible from Airtel.
    I am getting sms from 54321 about astrology and getting charged for it and I didn't subcribe . I don't Understand why I am getting . I want to Unsubrcibe this what I have to do
    I am also getting sms from 54321 and they have deduted Rs. 10 twice on single day, whereas i have not subscibed for any service. Please help me to unsunscribe for this service and stop any renewal in future
    i m getting sms and phone calls from 54321 no. very frequently. these r very irritating . please stop it immediately. thnx
    sir /madam,
    this is to inform u that mobile tv watch ipl plez deactivate this service..
    i m getting sms from 53030 no. . please stop it immediately. thnx
    I HAVE NOT DOWNLOAD ANY TYPE OF GAME SO WHY DEDUCT 40 RS FROM MY ACCOUNT
    I am getting sms from 54321 about translator plus subscription service and getting charged for it 5 every dayy


    I don't Understand why I am getting . I want to Unsubrcibe this what I have to do.
    this
    if you dont deactive this i would go to consumer court
    I am also getting sms from 54321 about translator plus subscription service and getting charged for it 5 every day! Stop cutting money from your customer accounts like this. Else we have to go to consumer court.

    Airtel Prepaid — Unsubscribed Alerts

    Hi,
    My mobile number is [protected] using Airtel prepaid. I havent subscribed to cricket alerts. But i am receiving these sms regularly. i hate this alerts. I talked with customer care service but of no use. I need a solution for this immediately. Please help me asap.
    Hi, I also used to get a lot of junk sms, and I complained to Airtel, they did not bother it. so I had to find a solution of my own. after a lot of search I got a Pune Company which sells a software SMSBlock, and which costs only Rs.99. It really works very good. It basically blocks all the junk sms as per your keyword settings. My mobile is Nokia N70 and it is working perfectly well and I must say that I am very happy with this product. Hopefully this solve your problem. Regards. S Ray
    I am getting SMS from 54321 for renewing the Translator Plus Subscription Service and charging Rs.15-20 daily since past 2months. I have not subscribed to such a service. I had called Customer Care many times with NO success. Each time the Customer Care Representative transfered the Call to his supervisor, who was NOT ready to listen what the reason was and just disconnected the call. I had even visited Airtel Relationship Center to de-activate the service, but inturn told me to contact the Customer Care number to de-activate the service ?

    Could you please let me know how can I de-activate this serivce and also whom I need to contact to do the same ?

    AirTel — unsubscribe mobile alerts

    I always use to get the alerts which are not releted to me like about US,UK institutes and adds.so plz stop those to my number
    just want to unsubscribe job alert from my mobile...plzz do it as per as possible...
    Again, Im starting to get these SMSs daily and being charged Rs. 10-15 on a daily basis... Cant believe this problem is not being addressed even after so many complaints..
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      C
      Complainant2920327
      from Lucknow, Uttar Pradesh
      Feb 2, 2009
      Resolved
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      Resolved

      i am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.10/-.Enter Fun Zone http.//igmobi.com.
      I have five time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far. there are number of customer like this being exploited daily. please help us into the matter, thanks
      May 20, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2017
      Airtel Customer Care's response
      Dear Customer(Complainant2920327),

      This is with reference to your post, dated 12 April 2017 .

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Apr 16, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 12 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        C
        Complainant4499604
        from Gwalior, Madhya Pradesh
        Feb 2, 2009
        Resolved
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        Resolved

        i am the holder of connection from airtel mobile number [protected] and i being being charged rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, textbased services)subscription service on Airtel WAP. you'hve been charged Rs.10/-.Enter Fun Zone http.//igmobi.com.
        I have five time lodged a complaint on the airtel service number 121 and they assured me that this will be got deactivated within24 hours . but nothing has been done so far. there are number of customer like this being exploited daily. please help us into the matter, thanks
        May 27, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 12, 2017
        Airtel Customer Care's response
        Dear Customer(Complainant4499604),

        This is with reference to your post, dated 12 April 2017 .

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Karishma Chauhan
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 16, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 12 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          R
          rajivkumar
          from Anand, Gujarat
          Feb 2, 2009
          Resolved
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          Resolved

          27/01/09- ihave registered in mozook fun club service for that i have charge RS. 10 .

          28/01/09-on this day i have given complaint to Airtel custumercare which request ref no-[protected], FOR UNSUBSCRBE THE SERVICE he says after 30/01/09 onwards ur service will terminate & today onwards no charge is taking from you.

          30/01/09- onthis day again Rs 10 has deducted from account

          31/01/09 - same way Rs 10 has deduct from my A/c again logged acomplaint to Airtel custemercare, requet ref no-[protected], the custemercare officer has given reply that all the refund send to u and recived Rs 10 in my A/C on 01/02/2009 but not recived refund for 01/02/2009 & 02/02/2009 (Rs 20 for two days)

          02/02/2009-today ihave recived sms ur service has been unsubscribed, but Rs 10 has been deducted from my A/C

          PLEASE DO THE NEATFUL
          Aug 14, 2020
          Complaint marked as Resolved 

          Airtel/mozook fun club.com — unsubscribe

          i want this service to my mobile [protected] so kindly unsubscribe this one.
          I do not want this service to my mobile number [protected] so kindly unsubscribe this one
          i am not satisfied with this service at all .I have sent three massages to unsubscribe this SERVICE BUT THEN ALSO I AM PAYING FOR IT . MY No. is [protected]
          i want to unsubscribe this service to my mobile N.[protected] So kindly unsubcribe this one plz
          iam want to deactivae this service on my brother mobile so plz did fast the mobile N. is [protected]
          i would like to unsbscribe with airtel mobile pone sim number [protected]

          thanking you,
          yours fithfully,
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            M
            MANAS KUMAR
            from Chennai, Tamil Nadu
            Feb 2, 2009
            Resolved
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            Resolved

            Dear all,

            I am having post paid Airtel connection no- [protected].
            The monthly bill for Sept, 08 of Rs- 314.62 has already been paid by me on 06.10.08 through online bkg and my bank account has been debited. The details of same has already been provided by fax/email and to local vendoe of Airtel. However despite many a call to the airtel customer care, daily call & msg. are being recd. for making the pmt. Their customer care personnels approach & attitde boh are pathetic. They simply disconnect the call. Atlest 50 request has been initiated by me and the last one request no is. 20412472 &[protected]. Please fwd the complaint to the concerned.

            Manas
            Aug 14, 2020
            Complaint marked as Resolved 
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              D
              Dilver Singh Vardhan
              Feb 1, 2009
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              Dear Sir,

              I am using one airtel number in Himachal Pradesh since last one year. One sunday dated[protected], I received a call from the custmer care executive at 11: 00 A.M morning.He me regading my vailidity period. I respomsed him, I am in meeting plrs call me after some time, This guy abuse me on my telephone. The no which i received the call i.e.[protected].



              Regards
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                T
                Tejas Madhusudan Shah
                from Pune, Maharashtra
                Feb 1, 2009
                Resolved
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                Resolved

                For mobile [protected], online recharged through ICICI online banking for 440 Rs on 27/01/2009.
                Payment details for Payment Id [protected]. Still amount not credited to my balance. On web site given time period is max 48 hours.
                I complaint for the same in Relationship office in A'bad located at S G Highway. And response from executives are very cold and panic.
                It really very terrible as recharged from inter net due to some emergency, no amount deposited in balance and mental harassment.
                Do the needful as earliest and how should i take action against it?
                Aug 14, 2020
                Complaint marked as Resolved 
                Hi Guys!


                I'v discovered a very useful site where one can recharge their mobile/DTH online. It is a 24*7, PINless recharge service. Here's the link for it:


                http://rechargeitnow.com


                Try it, it's very good!
                yes,

                really this site is working very well, have a lot of thanks
                hai i am anand
                My number is [protected].
                Today, I have refilled Rs.500/- at 4.00 but Still amount not credited to my balance.

                pls do the needful.
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                  S
                  Sanjeewa Silva
                  Feb 1, 2009
                  Resolved
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                  Resolved

                  Sir,
                  I want to block incoming calls from aparticular number.please provide me the requried information
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  i can't sent text massages
                  what a customer care number make
                  this problem
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                    S
                    Sindu Nair DSilva
                    from Pune, Maharashtra
                    Feb 1, 2009
                    Resolved
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                    Resolved

                    This is regarding my husband’s Airtel Connection[protected] based out of Mumbai. I have been writing to Bharti Airtel since Nov. 2008 on the issue of faulty / over-billing but till date have received no satisfactory response from them. Instead the cell phone services have been suspended twice with no prior intimation and the matter is still under dispute. Here is a history of the events that prompted us to write in to the Consumer Complaints Forum.

                    My husband traveled to Dubai & Sharjah end of Oct.2008 on a 5-day trip. On his return, he realized that his outgoing calls and messaging had been barred. Thereafter, he received a SMS from Airtel stating that he had an outstanding of Rs.18, 000 on his connection, which had to be settled immediately, else they would not restore his connection. We spoke to their customer care executives but received very little assistance. The services to our line remained suspended for almost 2 weeks.

                    We then wrote to Airtel on Nov.12th saying that we needed a detailed itemized bill before paying the dues since it was not a small amount by any stretch of imagination. On Nov.17th w spoke to Ms.Abhilasha Hans, Head – Customer Services stationed at their Corporate Office in Gurgaon. We receive a statement only on Nov.30th indicating the dues, but no details of the phone numbers called and received and the usage time were disclosed. Their excuse was that the Billing System did not permit a detailed invoice before the due date of our billing cycle.

                    On reviewing this statement we discovered some discrepancies and were not clear about some of the charges levied on to us. The International roaming charges that they had billed us viz a viz what was mentioned on their internet site were different. They were over-charging us by a substantial amount. We then wrote back to Airtel on Dec.8th for clarification on the same. We asked them for documentary proof from Iteselat (their co-service provider in the UAE) to substantiate their claim. Since we did not hear from them we sent a reminder on Dec.14th along with a protest payment of Rs.8, 000. We received a reply on Dec.15th but it did not address all our queries and provide us with necessary clarification on critical issues.

                    The next bill was received shortly which included dues from the earlier bill. Here again we discovered some mistakes amounting to over-billing which we conveyed over email to Airtel on Jan.1st 2009 along with a reminder to revert on the earlier bill issue. They acknowledged the ‘wrong’ charges made by them, over phone. Subsequently, we made our payment towards this bill after making adjustments for the faulty charges levied.

                    On Jan. 4th, we sent a detailed email to Ms.Abhilasha Hans voicing our disappointment in Airtel’s response to our grievance. We insisted that they send us the proof we had requested if the dues need to be settled. Ever since, there has been exchange of emails and phone calls between the Nodal Office and us, but nothing concrete has come of it and we still have not sought the desired clarification on this matter from Airtel. We have not heard from any senior Airtel official despite addressing and marking a copy of each mail to Ms.Hans. And as of Jan.27th they have barred all the outgoing services to our number, which compelled us to seek the services of another service-provider.

                    When I browse through this on-line forum, I realize that there are a lot of aggrieved Airtel customers like us, seeking justice on various service-related matters. This can further be affirmed by an article that appeared in Hindustan Times dated Jan.30th 2009 wherein Airtel has been voted as the ‘Worst Service Provider’ in the telecom sector by the Consumer Guidance Society of India based on complaints filed by consumers in the areas of over-billing, cross-connections, unreachable helplines and network problems.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    AirTel — Overbilling after Complaints

                    I have corporate connections for [protected] in the name of Rave Services. I have a bad network experience in sector 17 of chandigarh. I want all connections to be deactivated.

                    AirTel — over billed

                    My mobile no is --- [protected]. It was used in UAE for 10 days only and roaming chages are 14449.49 which is very high.

                    Befor leaving India I had cross checked with airtell customer care for international roaming chages and I was told it is very less comapring to abovesaid chages e.g. 14449.49.

                    So, please advice why it is so high for so short span of time.

                    Thanks

                    Rajeev kumar

                    Airtel — overcharging for change of hello tune

                    using the latest service of a *121# i changed my hellotune on my mobile but was charged 8 times the amount and got the same message from airtel again and again which are saved in my mobile.
                    i complained to airtel customer care and the promised to solve it in 5 days but after 20 days passed they didnt contact me for the complaint so again i contacted them. this time they assured me that my balance will be restored to the tune of amount deducted but now around 20 days have passed and they have failed to do so.
                    even if i call them at customer care they don't give any definitive answer.

                    airtel mobile office internet connection — deactivation without prior notice

                    mobile no. [protected]

                    my airtel mobile office internet connection has been deactivated on 15th october without any prior notice.
                    and inspite of launching so many complaints no action has been taken.
                    its a pre paid connection and I had already paid for this service..
                    no feedback has been yet received from the airtel.
                    kindly look into the matter for providing instant relief.

                    Airtel — Mobile office Not connected after repetitive reminders

                    Myself, Paramjeet dahiya, using [protected] number of Airtel exclusively for internet connection to access the websites for my thesis and research work. we availed this service on 1st week of October. On 30th of October we recharged our phone again to continue with same Mobile office service. On 3rd of Nov... this MO services has been deactivated by Airtel without any prior intimation or information. After that we have tried customer care several times to get the services activated, but did not receive any satisfactory reply. I did not know what to do and to whom I have to make my complaint. may I have an assurance to seek some help from your side regarding this matter.

                    Airtel GPRS — CHARGING FOR WHAT WE NEVER SUBSCRIBE

                    Below is the mail i sent to the airtel officer. I requested them amny times on 121 customer service to adjust the amount rs.1460, which was overcharged, that that i can make the rest of the payment t airtel. But Airtel has stopped my incoming and outgoing & mobile shows the Invalid Sim. The no.[protected] Belongs to me, which i use for perosnal and business use.





                    from "s.aujla ." <s.[protected]@sify.com> hide details Mar 7 (2 days ago)
                    to appellate.[protected]@airtel.in
                    date Mar 7, 2009 3:35 PM
                    subject nodalofficer.[protected]@airtel.in, [protected]@airtelindia.com
                    mailed-by sify.com
                    nodalofficer.[protected]@airtel.in, [protected]@airtelindia.com, Reply
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                    "s.aujla ." to appellate.pb
                    show details Mar 7 (2 days ago)

                    To

                    Directors Marketing,
                    &
                    Director Operations,

                    Bharti Airtel Limited
                    Circle Office (Punjab)
                    C-25, industrial Area.
                    Phase 2
                    S.A.S. Nagar (MOHALI)
                    Punjab-160055


                    Subject: ILLEGAL ACTIVATION/ CHARGES without subscriber's interest.

                    Respected Sir, Madam.

                    My name is Satwinder Singh Aujla subscriber of [protected] and a busy business man.
                    I have the facility of rs 299GPRS, pacakage for unlimited access for internet activated to use it on my desktop. At the time of subscription also rs. 49 package was given for use net on phone.

                    In the month of december i was overcharged for the SMS OTHERS Rs. 1460. which was also notified to 121 customer service. Also many weeks i was illagally charged for Yahoo subscription rs 10/week.


                    AFTER MANY COMPLAINTS TO AIRTEL CUSTOMER SERVICE THE PROPBLEM IS NOT RECTIFIED & OUTGOING FACILITY WAS STOPPED FROM FEW DAYS, ADN NOW INCOMING CALLS HAS BEEN STOPPED AS WELL.

                    Mr. Pankaj [protected] from mohali office and airtel phagwara office callled me few times, with hs partial knowledge and guided me to pay the bill, i was threatened to stop my incoming calls.

                    The december month-bill was paid and later customer service was notified for the rectification.
                    So please rectify this issue in 5 working days. Unless my loss of business will be unbearable for me, because of comunication gap.

                    Thanking You
                    Satwinder Singh Aujla (Prop.)
                    Aujla Sanitary Sales Corp.

                    Bharti Airtel — Financial

                    I have not made any ISD Call but company is saying that you have made a ISD Call and charges deducted by the company against making a ISD Call. I have record of all the incoming and outgoing calls.So Kindly do the needful in this regard.

                    Airtel — Bill not yet received since Jan 09

                    I have been requesting for my post paid bill since Jan 09. I have already spoken / requested to many executives and customer relation managers for morethan 2 months for my Jan 26 to Feb 05 and Feb 26 to Mar 25 bill. I have called them morethan 100 times.

                    Please do the needfull to getting my softcopy airtel mob bill immediately.

                    Regards
                    vishnuvardhan M
                    Mob:[protected]

                    Airtel — kindly resume the line as i made the payment my line is barred

                    Respected Sir,
                    I Pareshkumar Shah had paid the bill of my airtel number which is [protected] today on[protected].I want you to please activate my number again as it is very urgent.


                    Yours faithfully,
                    Pareshkumar Shah
                    SUBJECT -- REFUND OF INTERNET SUBSCRIPTION
                    Dear Sir, I had on 25/04/09 mobile office - 500 plan but it was deactivated in the mix up of things on 06/05/09 without my consent.For more details please refer my SMS date 09/05/09 and 12/05/09 to 121(helpline) and E-mail to you on 30/05/09. may I again request you to refund my dues
                    Thanking you
                    Mohan singh
                    [protected]
                    lost month billing detailes

                    AirTel — over billling

                    I have been sent a bill for Rs 23,000 while my normal avarage billing is Rs 1,300/- pm. This, as per airtel, is due for my usage of GPRS. I have not down-loaded/ used the service to this extent.

                    what can be done?
                    Hello I am Sunil Mistry [protected]
                    I am getting Notice by Advocate sent on behalf of Bharti Airtel.
                    I talked to 121 and also send email to of my complete summary o[censored]sage, They still did not stop calling on my land line and sending me notice.

                    Before traveling to Singapore I checked charges (the website of Airtel shows Singtel service chart of Rs. 78.83/- as outgoing and Rs. 44.13/- as incoming, GPRS of 10S$ for 1 MB)
                    Summary
                    This refers to my Bill dated 21st August 2009
                    The total outgoing calls made were for 17 minutes all together, 17 x 78.83 = 1340.11/-. ( charged as Rs. 1569.72/- @ Rs. 92.13/-)
                    The total incoming calls where received 24 minutes all together, 24 x 44.13 = 1059.12/-.( charged as Rs. 1256.93/- @ Rs. 52.42/-)
                    There was no sms where made which is priced as 72.42/- the number listed is not valid number,

                    GPRS which is priced as 4782.80/-. which is not been used, If at all its been used then (I asked for clarification for it that what is the rate charged per minute cause it comes to Rs. 880.88/- per min or Rs.4.75/- per Kb. and bill shows in just 5 minutes there was millions and millions of bytes used) which is impossible.

                    With concern to call made by me on 121, on 30th August 2009, AirTel Executive told me to make payment immediate which was appropriate.
                    I calculated Payment to be made is
                    Late payment 75.00
                    Bill plan 299 299.00
                    Usage charges 191.40 less
                    Discount 52.50 138.90
                    SMS Local 3.00
                    National Roaming Incoming 3.00
                    Outgoing 9.00
                    SMS 3.00
                    International Roaming Incoming 1059.12
                    outgoing 1340.11
                    Total 2931.13
                    10% tax 293.113
                    2% Cess 5.86
                    1% Edu. Cess 2.93
                    [protected][protected][protected]
                    Grand Total 3233.033
                    [protected][protected][protected]
                    I made the above mentioned payment on 3/9/09 as Cheque No. 498592 Rs. 784/- and 498593 Rs. 3232/-

                    Refers to Bill Dated 21 September 2009
                    My current Bill Amounting Rs. 966.07/- is actual Rs. 675.15/- ( payment made Cheque No. 097319 Dt. 27/9/09 Rs. 675.15/- )

                    After making intimation for the above mentioned problem to be solved sill Late payment is been charged to me Rs. 290.92/-

                    Ther was no call from Airtel department to resolve my problem and make the correct adjustment. But there are unlimited unwanted calls from AirTel.

                    Airtel Mobile Service — survice suspended due to mistake committed by them

                    To,

                    Mr. Vishal Gaurang,

                    Appellate officer,

                    Airtel mobile service division,

                    Mumbai.

                    Sub; Mobile No. [protected]. Services Suspended In spite of full payments of bill.

                    Dear Sir,

                    This is to inform you that I am the User of this no .[protected] for the last three years or so. I have been paying my bills always before due date which you can verify from the record.

                    In the month of October I had given request for activation of GPRS on my number which was activated on 20, October 2009 and later on I was told after my no of calls to Call center no 121 that by mistake it was activated in a wrong plan. I am using services under RCUG plan in which GPRS is Rs.99/-Unlimited.

                    Due to this error a wrong bill was generated and after number of e mails and calls I was told that waiver was passed and in my December bill it will be corrected which was not the case when I received the bill I came to know. Once again I contacted the call center and written mails but every time assurance were given to me but of no use.

                    Due to mistake committed by someone in Airtel I have been going through this mental harassment as well as embarrassment and beside this my Outgoing services were barred thrice.

                    Once again I spoke to number of officials and assurance was given to me that service on my number will not be suspended. In the last week a man from recovery agent came to my house. I received system generated calls and I had to explain the whole issue that to not once I think I can not count.

                    When I spoke to Ms. Varsha (Mumbai provisioning Dept.) she assured me that service will not be affected and I should ignore all the calls.

                    I can produce all the correspondence which I had with different Officials in the past if required.


                    Now I want you to look into the matter. All the officials I feel do not deserve their Salaries if they can not resolve matter in three months time. If you will also not do the needful then I will left with no option and I will be compelled to approach some consumer forum and then to TRAI. Tribunal.

                    Kindly start my number as soon as possible and issue the correct bill. I have in fact paid more then my dues to date.

                    Thanks and regards,

                    Pramod Soni.

                    Mobile No.[protected].
                    Hi, I previously used to work in Airtel as nodal officer.I can confirm that more than 10 percent of airtel's revenue comes from such fraud by company.I daily received 400 calls from dis satisfied customers when I used to work at Airtel. Most of illiterate people living in villages are not even aware that their money is being deducted without any reason.

                    AirTel — over billing

                    this is to bring into ur notice tht i have been observing my airtle mobile bill n0 [protected] since last 4 months is too over priced.......recently i went out of india and hardly made calls and my bill came of 15788 which is horrible cant be possible please help....

                    Airtel — promising a 100 rs. waiver and the declining now when the bill came

                    unnecessary packages were being added to my bill plan without my notification , this happened repeatedly more than 3 times even when i deactivated the service.I contacted the cust. care numerous times wasted my whole time gettin a waiver but they never waived off a single paisa from my bill....... n now when i hv stopped using that Sim they r bugging me off , sending me bills with a late fee... what to do ? if i stop that sim will i get the security refund ?
                    my no. is [protected]... n i hv a similar problem. please tell me what to do ?

                    Airtel Cellular Service Provider — FAULTY BILL AMOUNT

                    I HAVE BEEN USING AN AIRTEL No. SINCE PAST 2.5YRS NOW. MY PAYMENT RECORDS WITH THE Co. ARE VERY CLEAR AND UPTO THE MARK. THIS WAS JUS A MONTH ABCK WHEN I WANTED TO ACTIVATE MY GPRS SERVICE ON THE PHONE THAT I WAS TAKEN FOR A RIDE BY THE CUSTOMER CARE DEPARTMENT AND I REALISED THAT "AIRTEL" IS NOT THE RIGHT Co. TO BE ASSOCIATED WITH . IT TOOK ME ABOUT 4 DAYS TO ACTIVATE MY GPRS.
                    THE AMOUNT OF PHONE CALLS TO THE CUSTOMER HELPLINE SHOT MY BILLS UP WITH Rs.350.00 I WAS MADE TO HOLD LINE FOR 10 TO 15 MINS AFTER THE TELE CALLERS WERE ON LIVE CONVESATION.

                    I WOULD LIKE TO GET A CREDIT FOR MY AMT WHICH I WAS CHARGED BY TEHM FOR THEIR MISTAKES AND MIS-MANAGEMENT AND MIS- COMMUNICATION.

                    Airtel — Deactivation of services without prior notice

                    My 5 year old pre paid connection was suddenly deactivated without any prior communication or notice. The reason, which I later came to know, was that I needed to verify my identity & submit necessary supporting documents. My mobile services were stopped till I submitted the necessary documents.

                    I believe that disconnecting services without intimating the user is extremely inconvenient & not an acceptable practice.

                    Kindly look into the matter.

                    Regards
                    Srikant Khandelwal

                    Bharti Airtel — Faulty bill

                    Sir,

                    I have received my airtel mobile bill for No [protected], dated 25th Aug 2010, for Rs 9900/-.
                    For which I have not made the calls. I am a customer of Airtel from last 3yrs and I have been paying my bills on time. Till date my bill has not gone beyond Rs. 350/- except for 1 month when it was about Rs. 1100/-. Company has fixed a maximum limit of Rs. 4200/- for my mobile phone. so that all my out going calls to be stoped on crossing the limit, but I was not informed for the same. on 12 Aug. 2010 I came to know that my non bill amount has reached above Rs 6600/- (By Dailling 121) I had no such calls from my phone, I raned up the customer care to stop the out going calls Vide request No 33547807. but no action was taken I had asked for the bill and it was told that only after 25 Aug 2010 only my bill will be generated. But no action was taken to stop the out going calls and to check the problem why my bill has reached above Rs 6600/-. But when I received my bill I was surprissed to see that it was above Rs. 9900/-. I have given a mail to Nodal Officer and till date could not get a satisfactory reply from him . I have been receiving a seperate statement from him that the calls were made local for Rs 7312/- and next time it is for Bid2win, I have not received any reply why my out going calls where not stopped and informed when it had reached the maximum limit of Rs. 4200/- as fixed by there own company.and that too for the calls not made by me they are not trying to locate the actuall problem is . I havebeen receving calls from the customer care now and then to clear the bill (for the calls not made by me) daily giving me a tension, There is no postive reply from the company till date. They are also calling up my parents residence and harassing them (my parents are above 82Yr of age).

                    Pls look into the matter and get it solve the billing for no calls made from my side at the earliest.



                    Ashok Sachdev
                    [protected]
                    [protected]@yahoo.com

                    air-tel — Reply

                    Hi Team,

                    I recently raised a complain with you regarding the service provider airtel for a balance cut of 117 INR from my prepaid connection mobile number [protected]. I got a call from air-tel corporate services .
                    but when i ask for clarification they said they will revert to me . but they never gave a call back to me . can you please take action against them.

                    Regards,
                    Narendra
                    IBM Security Services

                    Airtel — No reply from Airtel when asked for clarification

                    Hi Team,

                    I recently raised a complain with you regarding my balance of 117 getting deducted from my prepaid connection from airtel service provider with mobile number [protected]. I got a call from Airtel corporates service . when i asked for clarification regarding deduction of amount. they said they will revert to me . but it been 15 days they didnot even call me. Could you please take action against them as they are just deduction amount from my prepaid connection without any . reason.

                    Regards,
                    Narendra
                    IBM Security Services
                    Dear Sir or Madam



                    I really need your help with this.



                    I have to say that, I'm your costumer science 2008 (prepaid ) but my connection is disconnected, so I contact my city
                    airtel customer care office, so they told me that your ID is not true and this contact number is ishu by (D, ) some other person and they says if you wont to start your no. so submit the ID of his person but i don't know who is he ...


                    my old number is 2 old and delver to my most importer people, friends and market and I totally depend on my this no.
                    so please help me and pleas start my prepaid service again I'm agrre to submit all my Id or document so please help me

                    My current mobile no. is [protected] please contact me and solve my problem



                    My old number is[protected] I greatly appreciate your help.

                    Add =house No. 9/16 Anitakunj G.K. Hussain compound Yours sincerely
                    sadar bazar Jabalpur 482001 SHARAD SINGH JATAV

                    Bharti Airtel — overbilling and late fee charged every month

                    I got my Bhartiairtel broad band services in the month of May 2010.I used to pay the bill amount atleast one day earlier than the due date.The bill for the month of August was paid by me by cheque and dropped in the drop box prvided by the collection centre at Bharathiar Road,Gandhipuram..The cheque was honoured but the company says it has not received the amount and without informing me disconnected my broad band service.I showed the ATM slip indicating the amount was debited to my bank account and the services were resumed immediately but every month on 28 th date they used to disconncet the service and the bill is inflated by Rs 75 towards LATE FEE.The LATE FEE is invariably charged and added to the bill every month from the month of August 2010 onwards.All these indicates that the BHARTIARTEL is interested in collecting LATE FEE from gullible customers like me

                    The bill amount for the month of August was either siphoned off by the staff or not accounted to me.They are harrassing me every month by disconnecting the service torturing me by sending collecting agents as if I have not paid the bill.From September onwards I am issuing cheques one day in advance and obtaining the receipts from the collecting agents but invariably the bill includes LATE FEE of RS 75

                    What a way to collect excess money from the customer's.Thy name is not service but fraud

                    kriselvasn
                    I fully agree with what you have to say.

                    In our case, my husband travelled to Thailand for 2-3 days on an official trip during Dec 2010. He was having his Airtel mobile connection with him, which was initially not working on International roam. However, upon placing a request for activation of International Roaming facility on the said number, we were informed that the International Roaming GPRS charges are very high, and hence it was suggested by the customer care executive that we should not opt for the same. Thus we opted NOT to have the GPRS activated while on international roaming.

                    However, when we received the monthly bill for December 2010, we were shocked to see a charge of Rs.7, 337.63 plus taxes on account of GPRS charges while on International Roaming.

                    After calling the customer care and writing numerous emails to the nodal officer, we were told that "we have been charged in our invoice dated 10/01/2011 as per the International Roaming usage" Strange, considering the fact that we never wanted to use the GPRS facility while on International Roaming, and hence placed a request for deactivating the same while on International Roaming. We were informed that "while in International Roaming, if the handset is Blackberry/ IPhone, it will frequently ping to get connected to internet and hence, the GPRS charges will be applicable according to the Visiting Operator, irrespective of mails sent/received."

                    In the subsequent email, the Nodal officer stated that they may process a reversal of Rs. 2000/- on our number.

                    As of now, the above matter is still pending.

                    Airtel — No prior intimation for deactivation of internet plan on mobile

                    I was using a 6-month Internet plan under which I was allowed to use 2 GB every
                    month in just Rs 300.

                    On last 6th of Feb, when my bill was generated I was charged Rs 4637 for using
                    Internet. I was really shocked by seeing the bill amount. I called the customer
                    care executive for the clarification of the same and was told that my Plan was
                    over on 25th of Jan and uses of Internet after that period will be charged at
                    30 paisa /50 kb.

                    I was given no prior notification for the switching of this scheme to such an
                    Expensive one. I am completely unable to pay this amount on any condition.

                    When i called up to the Nodal Office, they said that sometimes system doesn't send any notification to the customer. Customer should call to the airtel to know when his plan is going to deactivate.But i think this is not the valid reason.
                    One more thing, in the Post paid, customer gets daily alert regarding his unbilled amount (excluding of all discount) but there is no option for postpaid customer to know the exact billed amount unless bill is not generated.

                    Please advice what to do next?

                    Airtel — mobile disconnection and overcharging in name of vas not subscribed

                    my phone No was disconnected without any notice. i have already submitted my complete documents of Mobile No [protected]. I was often charged for Vas services not subscribed by me. my current phone no is [protected] and email id is [protected]@gmail.com. my landline no is [protected]

                    AirTel — Faulty Bill

                    Airtel has charged me for those calls and SMS that I have never done.

                    1) I have sent 1 message and I am charged for 7-8 times for the same message
                    2) My GPRS service got enabled without my permission. I never requested airtel to activate the services. And they have charged me 110 rupees for last month. I got know about it when I received the bill.
                    3) I have raised the issue with airtel but no body is responding. Even when I am trying to call customer care no body picks up the call.

                    Airtel — Charging without any intimation

                    Today 17/03/2011 airtel services charged me 99 rs for just cliking add not even asking for the subscription so i called them but they r telling that we cant give money back its ur fault. so what i do

                    AirTel — BILL FAULTY

                    GPRS USAGE CALCULATED AS PER EACH DAY DATA LIMIT BUT ACTIVATED 98 RS PACK FOR 30 DAYS WITH LIMIT UP TO 2 GB. BILL WAS GENERATED AFTER 2 DAYS OF GPRS ACTIVATION & BASED ON PER DAY LIMIT CHARGED 5000 RS FOR CROSSING PER DAY LIMIT OF 69MB. THIS KIND OF BILLING & PER DAY LIMIT WAS NOT AT ALL COMMUNICATED BY CUSTOMER CARE AND IS NOT WRITTEN ANY WHERE.

                    NOT IN A POSITION TO PAY SO MUCH MONTHLY BILL.

                    Airtel — Overbilling without taking consent for extra services

                    Hi I have complaint against Airtel Broadband services. I have taken limited download internet services from airtel and used to pay Rs 660 including Tax to Airtel. But this time I received a Bill of Rs 2398. On enquiring they showed me that i have crossed my monthly download limit and so I have to pay extra fees.
                    My complain is that Airtel is duty bound to alert the customer , once customer exceeds their monthly plan. They have overcharged me without taking my prior consent about their services. They should inform their customer once download limit is expired and take his consent for extra billing. My airtel account No is[protected].

                    Could you please file a complain regarding this and waive out my extra charges as I was not informed of the same and my prior consent is not taken for the service being offered.
                    Thanks
                    Subodh
                    i am also agree with this complaint today while browring on net using gprs i get one message that says thanks for downloadd game you charged rs 99 but i am not visited any game site this is the third time having the same problem how can i stop this nonsense

                    Bharti Airtel — Non activation of Desired Bill Plan, providing incorrect information and poor customer service after charging for it

                    There are three issues-

                    1. Not activating desired bill plan after agreeing for same and providing wrong information to retain client.

                    I am an Airtel customer since 2005 for almost 7 years now, was prepaid user till mid 2010 then a postpaid user. I applied for number portability in last week April 2011 and within a day received call from executive asking me reasons for portability.I explained him the issue which was bill amount, monthly bill during my tenure as post paid customer were far in excess of prepaid amount for the months and also way beyond my expectation. The bill plan which i was having was TURBO 299 at that time but then executive gave me lucrative plan WIN 149 with two months of rental waiver and i asked him to activate the same. But that plan was never activated for my number. I am still shocked that the bills which i received for last month was also based on TURBO 299, even though i have been talking to executive's all these days either orally or via mail describing that bill should be based on WIN 149 plan. So the correctly processed bill has never been provided to me after repeatedly asking for them.

                    2. Poor Customer Care Service

                    Daily, I am receiving call from your bill collection department asking me to make payment of outstanding amount. I don't why they just call me and ask to make payment without even reading the feedback given by me when last call from their department was made to me and when i had explained all the issues.

                    3. Poor Service for which i am being charged Rs. 15 per month
                    I restarted MISSED CALL Alert service, but after regularly making complaints, i am still not receiving alerts. When ever I am making a complaint, next day I receive all the alters but then again problem restarts. At times, i notice that when within day, when i had many missed call, I receive alerts only for few of them.

                    4. Discontinuation of Service-
                    My outgoing service has been discontinued without proper bill being issued to me and without any intimation.

                    Hope complaints are properly detailed

                    Nitesh Lahoti
                    [protected]

                    Airtel Mobile — Wrong Billing for internet usages, causing thousands in difference

                    Since i activated 2 months of FREE internet usage for new NOKIA N8 3G from Airtel Mobile, i used internet until i received SMS notification from Airtel that my offer expired. As per the SMS notification, the expiry was on 14th Sep 2011 5:18 PM. However, in the bill, only until 12th Sep 2011 is being considered FREE and the rest of the usages are being billed. Due to this the bill amount is being offset by thousands.

                    I've contacted customer care several times and physically presented myself with SMS proof at Airtel Santhome office, Chennai. Still, the resolved is being shifted from one support executive to another and the billing section keeps calling me for payment, which was supposed to be FREE.

                    As a customer, i don't wish to be held responsible for false/wrong SMS notifications from Airtel. Please resolve my billing problem. The proof and more information are available at the below links.

                    http://share-them-all.blogspot.com/2011/10/airtel-charging-me-thousands-for-thei...
                    http://share-them-all.blogspot.com/2011/10/airtels-free-data-offer-for-nokia-n8-...
                    MY AIRTEL CONSUMER NUMBER IS

                    [protected]

                    AIRTEL HAS PROMISED VALIDITY OF 30 DAYS FOR DTH BILLING BUT DISCONNECT MY CONNECTION 4-5 DAYS IN ADVANCE WITHOUT ME USING ANY OTHER ADD ON SERVICES LIKE MOVIES GAMES ETC.

                    I HAVE GIVEN WRITTEN COMPLAINTS AND THEY DONT KNOW WHAT TO REPLY.

                    PLEASE SEE BELOW RECHARGE DATES


                    217283 12th October

                    852515. 8th November

                    504670. 5th december

                    AIRTEL MUST PAY ME FOR AN YEAR FOR INCORRECT BILLING

                    Bharti Airtel — Change of Call rates & charging without any prior intimation to customer

                    Airtel has changed my calling plan without prior intimation to me & now they have started charging me Rs.1/day for lower calls rate. Some days ago they have activated a scheme without prior intimation for which they started deducting Rs.5/day in both the cases i lost around Rs. 200.00. even when i called to their customer care center they replied that it is system activated. Why don't they take confirmation from customers?

                    Bharti Airtel — Excessive Bill / Faulty Billing

                    Myself, Ravi Maheshwary, am the holder of an Airtel postpaid sim card. On 21st December 2011, I had called up Airtel to start the Rs. 98 DATA PLAN which gives 1GB of Internet Data Usage. Instead of starting this plan, I by mistake requested for a wrong plan for 10paise/10 Kb by sending a wrong SMS. I immediately called Airtel up and told them that I have requested the wrong plan by mistake. They said that they will start the correct plan. Within some time, I got an SMS that the wrong plan (10p/10Kb) has been deactivated and the one I had requested for (1GB/Rs. 98) has been activated.

                    After a month, I called up Airtel and told them to deactivate the plan (1 GB/Rs. 98). They told me that such a plan was NEVER activated for my number in the first place. It took me a while to understand after that bill came, that they didn't activate the plan I had asked for. Rather, they activated another plan - 10paise/10 Kb, which cost me in excess of Rs. 1996.50.

                    Now Airtel is calling up daily and harassing me to pay up the bill. When complained, they said that the fault is from my end. However, I requested Airtel to check all their recorded conversations but still they're not owing up to their mistake. I would request you to kindly help me in the matter.

                    Name: Ravi Maheshwary
                    Cell Number: [protected]
                    Agree more than 100%. All the service providers are crook and unethical. Else how do you explain not just the above but vague paid special services getting activated on your phone. IN most of the cases you would not even reaslise that you are paying for some services which you never subscribed to in the first place. The tragedy is that the worst sufferers at the hand of mobile service providers and the worst culprit being Airtel are poor people who cannot read or write. Millions of rikshawallas, vendors, daily wagers are at the receiving end of this fraud perpetrated on a daily basis wherein services are activated on their phones be it some ring tone, news, some game, chat etc.

                    The other day a cricket game got activated on one of my phones and I got charged Rs 99. Just yesterday some chat @ Rs 1.50 per day was activated, a few days ago a daily cricket update got activated on my MILs phone at Rs 5 per day. The worst part is that these gets done wither by Airtel activating and sending a SMS stating "If you DO NO want it then reply". It should be the opposite. They should send a message giving the details of the service and ask whether the consumer wants it or not. The service should not get activated without the consumer saying Yes.

                    In other cases Airtel will randomly pick up nos and activate the service and when you check they will inform that it got activated on the net!!! They will never tell you who activated it because the fraud is committed by Airtel itself.

                    Overbilling is the worst menace at Airtel. I am sitting on a Rs 20000 bill which I have complained atleast 100 times to all and sundry in Airtel. I witheld that bill and paid the subsequent bill 100%. Today my calls have been barred and I am sitting here andicapped. I will raise it with Sanjay Kapoor or Abhilasha ones but more likely than not the solution is to taken them to the consumer court and fight a long battle.

                    Airtel doesn't care a damn about who the customer is. For them Customer is not the King but a helpless pawn they can play around with and harass any day and every day for their ulterior motives and pleasure.
                    I have activated a 2G unlimited data plan
                    wrong billing
                    This is in connection with my phone no [protected] received a bill on 15 th feb 2013 in which i was charged a bill plan SOLITAIRE 999 plan with out my permission for which made a complaint on 17 feb to 121 on airtel custmer care then again on 26th feb spoke to mr naveen and requested to change my bill plan back to my orignal CELEBRATION 298 and waive off extra charged but was told that some body senier will call there fore as the due date was approching made a cheque of amount after deducting extra bill plan charged but to my disbelieve recived a bill on 16 march and in this bill also was charged for SOLITAIRE 999 spoke to mr ibran on 17 march on 121 custmer care but he refuse to under stand my problum and noted that a internal checkeing has been done and it was found that plan was activated after reciving mail request from my side for which i declined and assured that i have never sent and mode of acceptance for bill plan change and specially had asked him to check that if we have excedded 1000 rs bill amount from last one year on which even ibran had excepted that not even once ever we had exceeded amount 700 /800 rs total bill amount on yhat had told that then how can any person will change his bill plan from 298 to minimum rs 999 even though we have never crossed 1000 rs bill amount but he refuse to accept over this was charged late fee rs 100 even though had made a compaint twice in feb
                    Bhart Airtel has over billed on my mobile number [protected] of internet charges and even they had stopped all my services without any fault at my side. I am using my above said number from last 7 years and i have register this number with my bank and other offices. Due to the stopped all my services i have already got financial loses. you are requested to activate my number first and adjusted over billed amount of Rs. 4,000/- so that i will be able to make payment to airtel and use my number.
                    Namaste Jain,

                    This is to inform you that your concern listed on 09 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                    Regards
                    Rakesh Kumar
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Jain,

                    This is to inform you that your concern listed 09 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    Airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Jain,

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Saurav Ahlawat
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    airtel.[protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    i have been using airtel number [protected] from quite a few time now. the problem is that first i was using blackberry torch phone for which i have activated the the blackberry prosumer plan of rs1999 for 6 months. but on march 2nd 2013 i bought a new phone which does not required the same service so even tho my some time was left i deactivate the plan and opt for the new plan which is compatible with my existence mobile but even though of my deactivating the paln soon after 6 months dey started the plan without my consent and now dey have stoped my all the services and asking me to pay the same to continue the services, how can dey ask me to pay for the service which i cannot use only with my existing mobile ? and how can dey renew any service without my consent. for dis thing dey have stopped all of my services cant use any of my service . pls do the need full and hel me out .
                    DATA CONSUMED DURING LAST MONTH THE COMPANY HAS CHARGED 2500 + TAXES EXTRA .

                    AGAINST MY MOBILE NO [protected].
                    MY DATA USAGE CANNOT EXCEED 2 GB THTS FOR SURE CAN CHECK MY LAST ONE YEAR STATEMENT.


                    ASHOK BAHETI
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                      baljinder singh
                      from Mumbai, Maharashtra
                      Jan 31, 2009
                      Resolved
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                      Resolved

                      plz deactivate "TEXT BASED SERVICE" immediately, im losing money without any cause, i didnt even subscriped this service.my cell no. is[protected]. it prepaid connection.treat it most urgent.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      Airtel-Prepaid — re: Deactivation of text based service

                      Iam having a airtel connection with no.[protected]
                      by mistake i have subscribed fortext based services. Now I want
                      to de-activate the same please let me know the procedure forthe
                      same. I shall be grateful i[censored] can suggest the same over phone at the earliest.



                      balakrishna.r
                      [protected]
                      hi
                      please deactivate from this Service
                      hi
                      please deactivate from this Service
                      5432105 Jobs on Mobile Services
                      please deactivate from this Service
                      5432105 Jobs on Mobile Services
                      plz deactivate "news aleart 56969 " immediately, im losing money without any cause, i didnt even subscriped this service.my cell no. is [protected]. it prepaid connection.treat it most urgent.
                      costercare no deative my 56969 service so pls deactive
                      plz deactivate "TEXT BASED SERVICE" immediately, im losing money without any cause, i didnt even subscriped this service.my cell no. is [protected]. it prepaid connection.treat it most urgent
                      please deactivate from this Service
                      5432105 Jobs on Mobile Services.
                      My no is [protected].
                      kindly deactivate airtel wap service from my mobile [protected] im losing 30 rs daily per day without subcribing to this offer...

                      airtel prepad service — deactivation of text services

                      my mobil no [protected](airtel pre pad )since last six weeks rs. 20/-.isbeing deducted from my balanceon name of 'bhakti tashan'. i have complained several times to cust.care.to deactivate even i had received sms from cust.care that my complaint has been solved out.even after that balance is deducted every week.customer care is not responding properly
                      I have an Airtel prepaid Connection No. [protected]. I had activate a service by which I get SMS regarding latest news in Cricket(from 55381). However, I want to deactivate this service. I am not able to do it via my phone as after navigating through the self generated voice messages at one point it says invalid entry. Kindly get this service deactivated from my connection.
                      Deactivation of service
                      I have an Airtel prepaid Connection No. [protected] I want to deactivate this service. I am not able to do it via my phone as after navigating through the self generated voice messages at one point it says invalid entry. Kindly get this service deactivated from my connection
                      mera paisa wAPAAS KARO

                      Airtel Prepaid Connection — Deactivate WAP Services

                      My Airtel mobile number is [protected] (Pre-Paid). For the past few months, I am facing lot of difficulties that i have been charged for unwanted 54321 WAP services. I have never subscribed or requested for any of the services from Airtel. Whenever i stop any service, another services automatically gets activated. Without my knowledge Airtel people are deducting money from my account. Please stop all this, becuase I am getting useless SMS from them.

                      S. Ramkumar
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                        V
                        Vidhya Virgina S
                        from Hyderabad, Telangana
                        Jan 31, 2009
                        Resolved
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                        Resolved

                        TAT - Turn Around Time
                        CC - Customer Care
                        EOD - End of the Day
                        Hi,
                        I am Vidhya here from Bangalore, I can claim to be one of the "highly" & extremely dissatisfied customers with Airtel. Its been hardly 6 months since I'v taken the CUG connection and I have been a victim of intolerable services from Airtel beginning from the corporate agent who provided me with the account . The list from day 1 just goes on starting from account activation, ISD, incorrect email address, call drops, false commitments, delay in responding to complaints ( web ), ECS activation and now has landed up in my outgoing calls getting barred for no particular reason . So here goes my story ...
                        26th January 11.30 pm - Post a business conference call I was on, I realize I am not even able to send messages . Considering it to be some network issue, I stay calm for the moment . Try after say 3 hours unable to call anyone, call up the CC at 11.30 pm, they claim to be an issue with the server . TAT for resolution - 8 hours Assuming its for all cutomers, I decide to wait .
                        27th January 1.30 pm - Realize the fact that the issue is just with my number . Call up CC way after their specified 8 hours time, again claim its a glitch from their technical end and applications upgradation and assures the issue will get resolved at the earliest .
                        28th January 2.30 pm - Speak to a manager by name Prashanth, again gives me a TAT of 8 hours and claims issue has been escalated .
                        30th January 1.30 pm - Called up the CC, speak to a different manager Pradeep, call gets disconnected in 10 mins . Call again asking for Prashanth, call gets disconnected in 10 mins !!! ( Wonder if the call got dropped or was forcefully disconnected ...Pathetic that they do not even have the courtesy of giving callbacks - claims to be only an inbound centre ... phew )Speak again to the same manager Prasanth, after 40 + hours of the specified TAT, asked him to give the explanation in technical terms as their template of "technical problem & applications upgradation" had become so redundant . Gives me an explanation - fair enough !!! Stated that my number had been accidently deleted from the outgoing server end, so request needs to be placed for the complete deactivation & activation of the service which ideally happens in a short span but unfortunately the resolution period had been extended owing to their application upgradation which was initiated from the 23rd of January !!! He guaranteed the request was escalated and gave me the present status that - the service had been initiated from the server end and was only pending for activation from the SIM card which in normal cases happen in 10 - 15 mins . Gave me the assurance, it "will" be resolved in 4 hours .
                        31st January 5.00 pm - Way beyond all the time provided by Prashanth, 4 hours had become 24 hours ( Phew ... I wonder if they even understand the customer !!!) I get to speak to a new manager Sathish, he was a victim of all the brunt I bore towards the services and commitments of Airtel !!! I wonder how such people claim to be managers when they hardly take the stance to convince the customers in a polite and assertive manner ... really really ridiculous ! ) Now this guy claims the resolution window has been extended to probably a few more days ...and assures me by EOD I will get it reactivated .There is a limit to my patience ... ( even Gandhiji would have lost his cool . Trust me !!!)
                        The WAIT continues and today ...
                        1st February 8.30 am - Speak again to Prashanth, the so called convincing manager, gives the raw status that the activation is still in "Pending " from the 30th ... the time I had spoken to him & that the resolution time frame will certainly be extended as the technical Departement apparently needs to take a nap over the weekend ! In his terms, they do not work madam !!!
                        Aaaaaaargh ... this is roughly the most worst and irresponsible answer I had ever received ... Customers have been kept holding their services and there lies a department who takes their own sweet time to work on any issue ...

                        Why can't things be changed . ????? Ideally the Technical department should have been attending to the issue, if it was placed as a high priority from a couple of managers . So where do you think is the flaw, the complete system which they operate or the resources who take onus of the system . I have NEVER been rude ... and looks like Airtel has literally damaged my nature too ... and yes the WAIT GOES ON ... is there anyone who can really attend to these kind of wretched services ...
                        I AM TOTALLY EXHAUSTED, FRUSTRATED ... CAN I GET HELP FROM SOMEONE PLEASE ...
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Jan 20, 2014
                        Updated by Vidhya Virgina S
                        Case has been resolved
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                          H
                          Heena
                          Jan 31, 2009
                          Resolved
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                          Resolved

                          Dear Sir / Madam,
                          I am living in abraod and my family is a prepaid customer of Airtel. Mobile No. is [protected].
                          I want incoming & outgoing and sms call detail of for last 2 month December 2008 & January 2009.
                          I also write e-mail to [protected]@airtelindia.com but nobody help me, I just got e-mail from [protected]@airtelindia.com in 24 hours we contact with you .
                          It's very urgent i write to consumer complaints.in 2nd time so please help me i am very thankfull to you
                          Please provide me detail on my email ID, my email ID is as given below.
                          [protected]@yahoo.com
                          Sincerely
                          Heena
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            prashant banerjee
                            from Hyderabad, Telangana
                            Jan 31, 2009
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                            I purchesed one post paid no [protected] of airtel .since very first day I got network problem and i had given this comlaint time to time;but no one turn up to me Atlast i have taken another connection from some other operator.
                            My request is if idid not get any service why should i pay the bill but had paid so much .
                            so kindly cancil my no as early as possible and waweoff the out standing bill.THANKING YOU
                            REGARDS
                            PRASHANT BANERJEE

                            airtel world — tecni

                            I am using airtel connection for one year. I am living in dehradun. My number is [protected]. Today $th feb 2010 at about 11:30 pm I got fed up with their services when their costumer care executive hang my phone 3 times. the main problem is that ....I, yesterday make a recharge of 11 rs for msg and today they cut my 43 rs for no reason and they are now not even ready to give them back. they justify that it is just a technical error. they just thing every indian is a fool and will not say anything..... Its not the matter of Rs 43 but a matter of satisfation. This company geting bad to worst............

                            airtel world — call log

                            Respected sir/madam pls sent call history of my mobile no.[protected]. which is very important to me.
                            for this i shall be ever obligated to u..
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                              S
                              SUDHA BALASUBRAMANIAN
                              from New Delhi, Delhi
                              Jan 30, 2009
                              Resolved
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                              Resolved

                              WE HAVE BEEN REQUESTING AIRTEL TO CANCELL THE INTERNET CONNECTION FROM 29.01.2009 BUT SO FAR THERE IS NO RESPONSE FROM THE COMPANY. WE HAVE BEEN CALLING AIRTEL HELPLINE BUT TO NO USE. IT IS REQUESTED THAT THE CONNECTION MAY BE CANCELL FROM 29.01.2009 FROM THE DATE OF REGISTERING OUR REQUEST. IMMEDIATE ACTION IS SOLICITED.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              plugtosurfwist — cancellation of my internet connection

                              I would to close my internet connection as i m not need full . please disconnect my tataindicom internet connection with effect from 14 july2008. After then im not liable to any payment with this regard .This is kind information for your nessecary action.

                              Hopping for a positive response.

                              thanking you
                              vijay shanker seth
                              contect me[protected]
                              I would to close my internet connection as i m not need full . please disconnect my tataindicom internet connection with effect from 14 july2008. After then im not liable to any payment with this regard .This is kind information for your nessecary action.

                              Hopping for a positive response.

                              thanking you
                              vijay shanker seth
                              contect me[protected]
                              Respected Sir/Madam,
                              I have requested AIRTEL to cancel my internet connection during my visit to BHARTI AIRTELLtd., 1, Malviya Nagar, Bhopal-462023 (M.P.) on 28-April-09 at 3:30 pm but the employee there at the reception centre refused to take application regarding the same.I therefore once again request you to CANCEL MY INTERNET CONNECTION on 5-April-09. Any delay regarding cancellation of internet connection onthe part of AIRTEL resulting into BILL GENERATION for the month of APRIL will not be the responsibility of the customer (PREMA ARVIND KAWADKER ) .
                              Thanks!
                              Prema Arvind Kawadker
                              Mob.-[protected]

                              AIRTEL TELEMEDIA SERVICES — cancellation of my account

                              i want to cancelled my broadband connection but the company donot cancell it i have to pay rental every month.several times i called airtel coustomer care but they said that your request is in processing.i hope that that cosumer comlaints site helps me to solve my problem.
                              Reg: Recovery of outstanding on account of phone number/DSL [protected] dated 5th Nov., 2009 addressed to my son SAKET GUPTA H NO 2630 SECTOR 37 C, CHANDIGARH UT-160037 (ID NUMBER[protected]
                              Sir/Madam
                              Kindly refer to this letter RECEIVED ON[protected] from your legal and Regulatory Department to pay an outstanding amount of Rs. 1233/- and the instrument (Modem). In this connection, being guardian, I contacted to the phone no. [protected] as my son availed your internet services only up to June and due to the excess billing, he negotiated this matter and paid the amount of Rs.1135/- vide receipt no.2192792 dated 7/8/09.At that time he was assured that no further billing in this account will be made. Moreover, he was assured by your Customer Care Officer that the modem will be collected by them, however the same was not collected between July to last week of September, 09. All of sudden he left Chandigarh in last week of September, 09 for his new assignment, Being the custodian, I WANT TO INFORM YOU THAT I HAVE TALKED TO MR. RAHUL AT [protected] who was initially not ready to hear me patiently AND I INFORMED HIM THAT I AM READY TO RETURN THE MODEM at the time of settling the account AS IT HAS BEEN WITH ME SAFELY. PLEASE INFORM YOUR CUSTOMER CARE OFFICER to adjust amount of Rs. 1135/- RECEIVED ON 7-8-2009 VIDE RECEIPT NO. 2192792
                              AS I AM LOCATED AT SOLAN (HIMACHAL PRADESH) KINDLY GIVE ME ANOTHER THREE WEEKS PERIOD SO THAT I MAY COME CHANDIGARH PERSONALLY TO SETTLE THE CASE.
                              YOURS SINCERELY
                              DR. A. K. GUPTA
                              F/O SAKET GUPTA
                              SENIOR SCIENTIST, DEPARTMENT OF MYCOLOGY AND PLANT PATHOLOGY,
                              DR. Y S PARMAR UNIV. OF HORTICULTURE AND FORESTRY, NAUNI, SOLAN (H P),
                              PHONE[protected]HOME), [protected], E MAIL ID: [protected]@yahoo.com
                              My Airtel Number [protected] & Billing Address is Flat No.9/10, iind floor, Plot No.172, Jawahar Nagar, Goregaon(West), Mumbai:400 062. I am using your interenet connection, but now we have MTNL BROAD BAND and we are not using Airtel as there is very low network at our home & office. Please cancel the said account with immediate effect & oblige.
                              With regards,
                              MR. KUMARPAL BABUBHAI GANDHI
                              I agree that Airtel is a total company to invest in.
                              The airtel officer by the name of Ranjit Kapoor duped me by taking Rs. 1500/- confirming that they will install internet.
                              Due to technical reossans when they couldnt install internet at my place then i asked for refund and have been doing so for past 3 months but to my HORROR Its a badly managed company MIS-USING Public Money in their vested intrest.
                              Twice i have lodged wriiten as well verbal complaint against the company @ their call center and reply was same "HUMHE KHED HAI"

                              I will strictly advise my fellow internet users not to take AIRTEL Connections @ all.
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                                venumuddaladivya
                                from Pune, Maharashtra
                                Jan 30, 2009
                                Resolved
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                                Resolved

                                I am not using Airtel Live but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...THANKS FOR USING subscription service on Airtel WAP. You 've been charged Rs 10. my mobile no. is [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Airtel WAP Services — deactivate the airtel wap services

                                Dear Sir/madam,
                                i have been never used this services till today but i have got the massage on mobile no:[protected] that you have been charged Rs.10 for enjoy http//m.igfun.com.Eeven i have given cmpliant to deactivate this services in last week.

                                you people kindly note i will not paid such charges against unused sevices by me.
                                you should keep this in minde while billing.

                                And pl.avoide to sned the such massage.

                                your highly action is appreciated,

                                waiting your reply by mail or on my mobile no:[protected]

                                with best regards,

                                AirTel — TO DEACTIVATE WAP SERVICE

                                I HAD SUBSCRIBED FOR TEXT BASED SERVICE S ON AIR TEL WAPTHROUGH http://igmobi.com. I AM LOSING RS 20/EACH WEEK FOR NO REASON. INSPITE NOT USING AIR TELLIVE. PLEASE BE KIND ENOUGH TO DEACTIVATE THIS SUBSCRIPTIONBY TONIGHT. I WILL BE OBLIGED.( MY CELL NO IS [protected]).

                                Airtel WAP — Deactivate WAP Service

                                I have wrongly subscribed and a sum of rs5/- is been deducted from my account balance so, i kindly request you to deactivate it. My cell no. [protected] please deactivate tonight itself.

                                AirTel — deactivate airtel wap service

                                Sir, i am getting sms from 64611010 thanks for using subscription service on airtelwap u have charged rs 10.
                                i had subscribed for text based service in airtel wap through http://igmobi.com iam loosing rs 10 per day i want to deactivate this subscription from today thx. my cell no is [protected] and my name is HARVINDER SINGH
                                i am not using Airtel Live but still from my Balance Rs 10 gets deducted and a message comes to me from 64611010 stating...You've been renewed for (archie_comics_wap, ComicStrip) subscription service on Airtel WAP. You 've been charged Rs 10.
                                Kindly unsubscribe my Airtel wap services with immediate effect.They have been charging 10Rs daily. My mobile no.[protected]a
                                Plz deactivate subscription (text based services) on airtel wap and refund the charged amount

                                Airtel WAP — Deactivation of WAP service

                                my 10 rs always gets less also when im not using airtel wap service my no [protected] please solve my problem
                                free
                                it is not useul
                                it is just not useful
                                itn is not useful

                                Airtel WAP Service — To unsubscribe airtel wap service

                                please unsubscribe airtel wap service immediately as iam loosing money from my balance for no fault of mine.please do the needful as i don't require this service.if the service is not stopped my today itself iam going to take legal action against you.please send msg/email for unsubscribing the service.

                                my mobile no:[protected].

                                Regards
                                Sunil Birhade
                                hi, this is aniket. I was facing the same issue as yours. I had to share my number to get the service deactivated. Would suggest you to do the same
                                My mobile no is [protected], I have not subscribed to Airtel WAP services, but I have received a sms saying that i am charged with Rs. 20. I want to deactivate this service and also would like to know how this mistake has happened from airtel.
                                Thankz
                                Sushama.P.V.
                                Please deactivate my Zodiac_pack.Subscription on Airtel WAP. I have tried so many times. But i don't know how. please help me.It is frustrating me. R.Jalaja
                                had subscribed for text Based Sevice in Airtel WAP through http://igmobi.com.I am losing Rs 10/- per day for no benefits.I want to immediately deactivate this subscription. Please deactivate the subscription at the earliest. My cellphone no is [protected]...
                                every week on my mobile they just send a message thanks for usin sevices u have been charged rs 20 plz unsuscribe the wap service from my mobile my mobile no is [protected]
                                Deactive all Airtel Live wap text based services immediately.
                                I am being charged everyday by airtel wap Rs. 10 via sms from 64611010 while I am not using that service at all. i request to deactivate that service immediately from my mobile [protected].
                                Hello, I am not using your Airtellive wap(wap.mobifun.in) service. But why you are charging every day Rs 10 from my Airtel mobile account. My phone number [protected]. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
                                deactivate airtel live
                                deactivate for textbased servise on airtel wap on phone nos [protected]
                                Country code(India): 91
                                mobile no:[protected]
                                cancel my subscription
                                Deactive all Airtel Live wap text based services immediately.
                                I am being charged everyday by airtel wap Rs. 10 via sms from 64611010 while I am not using that service at all. i request to deactivate that service immediately from my mobile [protected].
                                Hello, I am not using your Airtellive wap(wap.mobifun.in) service. But why you are charging every day Rs 10 from my Airtel mobile account. My phone number [protected]. Who asked your service? So please not charge from my account. I hate your service. If you charge from my account, I will take action by consumer court. So cancel my subscription. I am not like your service.
                                deactivate airtel live
                                deactivate for textbased servise on airtel wap on phone nos [protected]
                                Country code(India): 91
                                mobile no:[protected]
                                cancel my subscription

                                Airtel WAP — Unsubscribe the service on Airtel WAP

                                Rs.20 is being recovering every week for no service from Airtel WAP. I request you to please stop recovering the amount immediately. My mobile No.[protected].
                                Sir, i am getting sms from 64611010 thanks for using subscription service on airtelwap u have charged rs 10.
                                i want to deactivate this subscription from today thx. my cell no is [protected] and my name is Anirudha A Karmarkar.
                                i too am bothered about the amount of wap being deducted . Dont know how to unsubscribe. my mob [protected]

                                Airtel — To unsubscribe airtel wap service

                                This is repeated request to unsubscribe Airtel wap service, there has been not action taken, I request to do the same, my mobile n0: [protected].
                                thanking you,
                                please deactivate the subscription services on airtel wap. daily 20 rs. is going from me. i am not using that service please.
                                Kindly unsubscribe my Airtel wap services.My mobile no.[protected]
                                airtel is cutting rs20 every day from my cell num[protected] saying airtel wap service pls deactivate my wap service
                                Kindly unsubscribe my Airtel wap services.My mobile no.[protected]

                                Thanks


                                Salim
                                airtel wap will activated (fusion lounge, multicontentpack)subscription service on my phone number without asking me so tell me how i will deactivate this service
                                Please deactivate my phone No. [protected] airtel wap service
                                I want to get rid of this stupid service of Airtel WAP which has deducted Rs 20 from my cell balance twice.
                                I have not received any serivce from Airtle WAP thus I want my Rs 40.00 back in my mobile balance.

                                Mobile : [protected]
                                Sir,

                                My cell phone number is [protected], I'm using the cellular phone for receiving important calls and messages, but since I used your service till today I received many junk messages everyday, this kind of messages are bothering me too much.

                                The problem is that you charged me every month 99 Rs. for the service of downloading JavaGame from Airtel Live WAP and 30 Rs. for the service of Hello Tunes, which is I never requested these services to be on my cellular phone.

                                Please consider my request to unsubscribe these services from my account immediatelyy and credit my money back because I’m not interested of these services and never used them.

                                Thank you so much for your understanding in advance,

                                Regards,
                                Zahair
                                airtel is cutting Rs.20/- every week from my cell no. [protected] saying airtel wap service pls deactivate my wap service

                                Airtel WAP — To deactivate services of wap

                                I am receiving massage about words from aiptel wap at 1rs/day. So i want to deactivate it on my cell([protected])
                                my 10 rs always gets less also when im not using airtel wap service my no [protected] please solve my problem
                                Sir,

                                "Thanks for using (Bollywood Fusion, Animation) subscription service on Airtel WAP. You've been charged Rs.15. Enjoy http://gclub.in From 64611015"

                                What is this, I just dont understood why after every 15 days Rs.15 is being charged for which I haven't applied for.

                                If the same things happens to your mobile phone, then what u will do, because me like too u too will also be not able to unsubscribe unless "U" unsubscribe it.

                                So please unsubscribe the WAP service from my account, my no. is [protected].

                                Thanking you in advance for considering my request.

                                With ragards:
                                Biswajit Deka
                                airtel is cutting Rs.20/- every week from my cell no. [protected] saying airtel wap service pls deactivate my wap service

                                AirTel — Deactivate Airtel WAP service

                                I want to unsubscribe the AIRTEL WAP services.I have complained about this many times still the service is not deactivated and a money of Rs.5 is being debitted every day for the past one week.Please deactived the service for my mobile no:[protected]
                                Kindly unsubscribe my Airtel wap services with immediate effect.They have been charging 20Rs . My mobile no.[protected] jharkhand, sahibganj

                                Airtel — deactivation of airtel wap services

                                my mobile number -[protected].i have been recieving messages from 64611020 stating that Thanks for using ( subscription, Text based services ) subscription service on Airtel WAP. you have been charged rs20 enjoy http://gclub.in

                                please deactivate this service from my mobile number.
                                MY AIRTEL NO.IS [protected]. I AM UNABLE TO DEACTIVATE AIRTELWAP IN MY MOBILE PHONE, HENGE I AM CHARGED Rs.30/- PER MONTH. KINDLY DEACTIVATE SAIBABA PACK AND ALINDA SERVICES.IMMEDIATELY AND CONFIRM.

                                V SATISHA
                                I am facing the same issue. I didn't subscribed for any type of IMLEE WAP WEEKLY SERVICE from Airtel at any time and didn't using it.
                                But today morning I got a message like "IMLEE WAP WEEKLY SERVICE service has been renewed on your airtel [protected]@Rs3 for 1days".
                                Before some minutes I deactivate that using the "Stop a Service" method but I want my money back and want a guarantee from Airtel that I will be not charged for any type of charges when I am not using its service.

                                Country Code: 91 (India)
                                Mobile No: [protected]

                                Thanks
                                iam Airtel Customer But iam Traped now my balance was too law because of Airtel wap And other offers Please Unsubscribe My all offers And let me free...my mobile number is [protected]
                                I am not using Imlee WAP service and never ever send any request in Airtel for it, but airtel is charging @Rs21 for 7 Days. please deactivate it. My Mobile No. is +91-[protected]
                                Plz.deactive your service airtel wap and my mob.no.is [protected].once again iam requesting you to kindly cancel my airtel wap subscription.

                                K.s.bhaskar
                                MY AIRTEL NO.IS [protected]. I AM UNABLE TO DEACTIVATE AIRTELWAP IN MY MOBILE PHONE, KINDLY DEACTIVATE IMLEE WAP WEEKLY SERVICE.IMMEDIATELY AND CONFIRM. I FEEL VERY BAD.I PLAN TO GO AIRCEL SAME THIS NO.LAST 4YEARS I USED THIS NO.NOTHING BENEFIT.


                                PLEASE IMLEE WAP WEEKLY SERVICE CANCEL IMMEDIATELY
                                I am not using imlee WAP weekly services in my airtel no [protected]. every week 21 rs is deducted from my mobiel, deactivate very soon and recover my money, cancel my subcribetion.
                                I am not using it. Please deactivate is from my mobile : [protected].
                                Already sent message for deactivation, but still it is conitnuing and charge Rs 21 per week.

                                Please take action to deactivate it immediately
                                Unsubscribe the service on Airtel WAP - Airtel WAPRs.20 is being recovering every week for no service from Airtel WAP. I request you to please stop recovering the amount immediately. My mobile No.[protected]
                                Let us all customers get together to rid this menace. No amt of entreating them, the company, is of any use. While we continue to lose money there is no way out other than file a case against irately and recover our dues.[protected] and [protected]
                                I m not interested in imlee services and i did not any link . But my balance continiously deducting . In this task airtel company is responsible so i want to port my num and advise to all dont use this company service my no is [protected]
                                Airtel tricked users. Fraud company.
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                                  A
                                  adithya cv
                                  from Pune, Maharashtra
                                  Jan 30, 2009
                                  Resolved
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                                  Resolved

                                  sir,
                                  as i am not interested in this service please kindly deactivate this service in my cell no.[protected]
                                  thanking you,
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  hello sir,

                                  I am not working this tadkalive air tel service so pls deactivate this service my no[protected]
                                  On my mobile speed flirt servive get activated & i hav not activated it, unnecessary my balance getting deducted plz to unsubscribe help me or directly unsubscribe it, My no. [protected]
                                  I want to get Airtel Live Deactivated from my AirtelPrepaid(Sony Erricson K770i )Mobile Number[protected] immediately since uncessarily my balance being deducted almost daily.

                                  Please get it unsubscribe

                                  Awaiting a favourarble response
                                  Sir, I have no interest in Airtel Live. Hence, I want to get Airtel Live Deactivated from my Airtel
                                  Prepaid Mobile Number[protected]handset Nokia 6030) because every dday my amount
                                  is reduced unnecessarily.
                                  Please do the needful immediately.

                                  Anurag Jain
                                  i want to unsubscribe speed flirt, saibaba _pack, ezmail and other airtel live services as i dont found them interesting my mobile no. is [protected]
                                  Sir,
                                  I had activated Todays Career Tips service. Now I want to deactivate it. Please tell me how to deactivate it.
                                  sir,
                                  after downloading skype software in my mobile. I can call to any skype account from my skype account in my mobile, by using airtel internet connection through sim,
                                  I am being charged by airtel Rs. 15 via sms from 64611015 for bollywood fusion while i am not using that service at all. i request to deactivate that service immediately from my mobile[protected].
                                  deactive gprs
                                  My Mobile No. [protected]

                                  I have to Deactivate my Mobile Live Connect
                                  Please see my Data I want to Deactivate all other services
                                  please close all system o[censored]nknown offer subscribe.
                                  And close the Airtel GPRS
                                  I dont want anything.
                                  I AM FROM KHARAGPUR, WEST BENGAL. MY MOBILE NO IS [protected]. I AM UNABLE TO UTILISE AIRTEL LIVE & NOP IN MY NOKIA 3120 CLASSIC HANDSET, THERE IS NO SETTINGS IN MY MOBILE. I SEND SMS LIVE TO 52567, 56465 ALSO & NOP TO 52567, BUT THERE IS NO RESPONSE . IF ANY ONE KNOW THE SETTINGS PL TELL ON MY E -MAIL ID==[protected]@gmail.com
                                  Every day you are charging 1 Rs for service of numerology by jumaani. I want to deactivate this service but every time when i send message STOP to 121 it says no service is active on your phone and i am charged by 1 Rs daily. my phone no is [protected] please deactive it or i will complaint in consumer forum.
                                  Dear sir,

                                  I forgot to mention my sim number sorry sir, lost 5mnts sent a e-mail to you so please deactivate this sim no, [protected] due to i lost my moblie since from four days please co-operate & needfull to me.

                                  This is for your kind infromation.

                                  T/Y
                                  Rgds
                                  Sureshbabuak.
                                  sir,
                                  please deactivate this FHMVOD service from my number-[protected] as i've been unneccerily charged 5 rupees a day for it.

                                  thank you
                                  Sir,

                                  I am Aurobindo Sasmal, My BSNL Mobile Number is [protected], Not subscribed FHM VOD, but charges of Rs. 5/- deducted from my account every day. I also marked mail today afternoon for deactivation. But till it is activated and deducted the money.

                                  So Please deactivate the service from my Mobile immidiatly.
                                  Sir,

                                  I am Aurobindo Sasmal, My BSNL Mobile Number is [protected], Not subscribed FHM VOD, but charges of Rs. 5/- deducted from my account every day. I also marked mail today afternoon for deactivation. But till it is activated and deducted the money.

                                  So Please deactivate the service from my Mobile immidiatly.

                                  Airtel — Deactivating Career tip Service

                                  i want to deactivate this service on my mobile no. is [protected]

                                  this service has been automatically renewd without anything done by me

                                  plz. check this problem

                                  n do the needful

                                  thanx n regards

                                  Noor...
                                  I am Aircel mobile customer, this comp. is activating hellotune without give any information, and cut my balance. if i complain it to customer care, they are not taking any step.
                                  I am getting message from mind zone charging Rs. 30 . I am unable to unsubscribe this.
                                  I want to deactivate this airtel Live. Please.
                                  Sir,
                                  kindly deactivate my airtel connection my number is [protected].as the amount you charges per month is extremely high.Moreover i've shifted my residence to a different city so i can afford to used roaming cards.
                                  Thanking you
                                  sir,
                                  as i am not interested in this service please kindly deactivate this service in my cell no.[protected]
                                  thanking you
                                  sir, i m not interested in bollywood fusion subscription pls unsubscribe ths service s soon s possible. my cell no is [protected].thanks.
                                  respected sir,

                                  i am airtel user my sim was blocked and it want to PUK code i will try in ur custmer care service its too busy to connect so send PUK CODE FOR my id and my mobile no is [protected] and my date of birth is 30th may 1983 kindly send PUK code TODAY
                                  Sir,
                                  I am using Airtel Mobile since more than one year. From last two months 15Rs deducted from my mobile balance per month for Bollywood Fusion of my mobile No. +91-[protected].

                                  I kindly request to you that please deativate the subcription for Bollywood Fusion (as weblink of this subcription is http://203.200.118.92/airn/subs/BUNSUB.aspx)

                                  Anticipating your positively response

                                  Regards
                                  Prasanta Borah
                                  I am not interested for Bollywood Fusion service of Airtel live
                                  Please deactivate it imediately
                                  My Mobile No. [protected]

                                  airtel live, saibaba fusion lounge service — please unsubsribe me from saibaba message service

                                  my airel bangalore no. Is [protected], daily airtel company is deducting Re.1 from my prepaid account for saibaba fusion lounge service, for which I have not subscribed for. Daily airtel company is stealing Re.1 from my prepaid account for saibaba message service by sending sms to my mobile. I request you to take action to deactivate the fradulent saibaba message service & un subscribe this sms service.
                                  i am not intersted your jumani_wap so please deactivate my airtel number "[protected]" i want this service deactivate in airtel live
                                  so please cancel this service
                                  thanking you
                                  sir
                                  i am not intersted your jumani_wap so please deactivate this service on my mobile number "[protected]'
                                  on airtel live
                                  Sir,
                                  kindly deactivate my airtel connection my number is [protected] Lakhan Singh
                                  i have three airtel sim card sir. two card is activate and one card is not in use from last three months.
                                  (1. [protected]
                                  (2. [protected] and last number is [protected] i want all type of services to deactivate pls sir my name is g. aaryan and my friend is mail u this mail. thank you.
                                  Sir, I have no interest in Airtel Live. Hence, I want to get Airtel Live Deactivated from my Airtel
                                  Prepaid Mobile Number [protected] (handset Nokia 2690) because every day my amount
                                  is reduced unnecessarily.
                                  Please do the needful immediately.
                                  hi,
                                  I am using Tata docomo and i am getting sms facility from airtel live . but i want to deactivate this service .

                                  kindly deactivate the cricket sms service from my cell [protected]
                                  Sir,
                                  Kindly deactivate the date of birth service in my mobile([protected]), because every day my balance amount is reduced unnecessarily. Please do the needful immediately.
                                  Helpful
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                                    K
                                    k.sireesha
                                    from Amalapuram, Andhra Pradesh
                                    Jan 30, 2009
                                    Resolved
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                                    Resolved

                                    my number is [protected].I didnt subscribe for ndtv news week pass, but my subscription has been automatised.Iam loosing money for that every week.pls, pls, cancel my subscription.for unsubscribing airtel gave one link online, but it didn't work.thank you.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Same is the case with me... I don't know how to unsubscribe it. My ph. no. is [protected]

                                    Thanks
                                    To
                                    the customer care service
                                    my number is [protected].I didnt subscribe for ndtv news week pass, but my subscription has been automatised.Iam loosing money for that every week.pls, pls, cancel my subscription.for unsubscribing airtel gave one link online, but it didn't work.thank you...
                                    Please cancel my ndtv week pass subscription for m.No [protected]
                                    Please cancel my ndtv week pass subscription for m.No [protected]
                                    To
                                    the customer care service
                                    my number is [protected].I didnt subscribe for ndtv news week pass, but my subscription has been automatised.Iam loosing money for that every week.pls, pls, cancel my subscription.for unsubscribing airtel gave one link online, but it didn't work.thank you...

                                    Airtel — WEEKPASS

                                    I WANT MY NDTV WEEKPASS TO BE DEACTIVATED IMMEDIATELY. 2 DAYS BEFORE THE EXPIRY OF SUBSCRIPTION, I GET SMS THAT AFTER 2 DAYS SUBSCRIPTION WILL BE RENEWED AND I WILL BE CHARGES RS. 20/-. THE LINK PROVIDED FOR UNSUBSCRIBING IS NOT COMPLETE. LOSING RS. 20/- EVERY WEEK.
                                    PL DE-ACTIVATE NDTV-AIRTEL WEEKPASS TODAY. NEXT DEDUCTION DATE IS TOMORROW.
                                    MY AIRTEL MOBILE NO. IS [protected]

                                    Airtel / Airtel - NDTV Week Pass — Subcription services being charged

                                    For my Airtel services on [protected], I have been charged Rs. 20 Weekly for a service I have not enrolled for and not using it either.
                                    Request you to ensure that the customers are not charged for automatically for services which have not been enabled. There is no way also to discontinue the services either.

                                    Airtel Helpdesk have not been helpful in getting these resolved. I have raised numerous compliants have I have been asked to go to the site and disable which does not work either.

                                    Vikas Manohar
                                    SUBJECT:- HIGHLY UNPROFESSIONAL AND INEFFICIENT ATTITUTE OF STAFF OF AIRTEL.

                                    Dear SIR,

                                    WE HAVE 36 AIRTEL CONNECTIONS IN THE NAME OF OUR COMPANY. FROM 15.07.2008 WE CHANGED TO THEIR PLAN WHICH WAS AS BELOW. THEY ASKED US TO PAY RS. 1495/- AGAINST EACH PHONE AS 2 YEARS ADVANCE RENTAL FOR 2 YRS. WE PAID RS. 1495/- AGAINST EACH OF OUR PHONE AS ADVANCE RENTAL. ACCORDING TO THIS PLAN, CHARGES WOULD HAVE BEEN AS FOLLOWS:



                                    CLIP CHARGE FOC



                                    LOCAL CALLS

                                    CUG 500 MIN. FREE. AFTER THAT10 P

                                    A 2 A .50 P

                                    A 2 OM .50 P

                                    A 2 L .50 P



                                    STD CALLS



                                    A 2 A 1 RS.

                                    A 2 OM 1 RS.

                                    A 2 LL 1 RS.



                                    ROAMING CHARGES



                                    INCOMING 1 RS.

                                    OUTGOING 1.50 RS.



                                    BUT WE STARTED RECEIVING THE BILLS WITH CHARGE STD RS.1.50, MONTHLY RENT RS.298 & RS.30, CUG RENTAL RS.30/-. Means after paying Rs. 1495 against each phone as advance rental which was duly charged in our bills, they are charging monthly rental and all the above charges from July 2008.



                                    We have talked to them at least 500 times. Sent them at least 100 meassages. Their senior Executives to the Level of Managers have visited our offices at least 10 times. They collect documents and confirmed that it will be done in the next bills but we are receiving all our bills with same old problems even after one year.



                                    We are still maintaining our Loyality with Airtel considering that these will be corrected and we deposit all our payments well on time after deducting the rental amount being charged by them. Then instead of correcting the bills, they have started putting penalities for not paying the Rental amount of Rs. 298. We are paying all our useage charges well on time throughout this period and for all bills.


                                    Ms. ILA, Mr. Prashant Dua & Ms. Vinkee are handling our case from July 2008 and all of them have visited many times our office to verify all records.



                                    We were not able to come out of the above problem, we landed in another problem because of Mr. Prashant Dua, Busines Manager of Bharti Airtel Ltd.



                                    We received our Total bills of about 37, 000/= for all phones to be paid till 23rd May’09. Mr. Prashant Dua confirmed in one of his messages that we can adjust 14, 000/ and deposit balance money as a single cheque and it will be adjusted against all our bills. We immediately deposited Rs. 23, 000/= as single cheque along with a letter giving details of all our phone nos. to be credited in individual account well before 23rd May. Their representative came within 15 minutes to our office to collect the cheque and was debited to our account within 2 days by our Bank. But they did not credit even a single Ruppee of that into any of our account. So, the outgoing calls of many of our Managers got disconnected because of this. They are getting the impression that our company (Unicorn) is in bad financial condition that we are not able to pay Mobile bills. But they do not know that It is because of the highly unprofessional and inefficient managers of Airtel, who are not performing their duties properly. I do not know whether it is because of poor staff kept by Mr. Sunil Mittal or his intention to cheat customers like this. As it is we were facing problems of Over billing since July 2008 now this another problem has come where we have paid all the bills on time and still our Managers are getting the message of disconnections because of non payment of bills.



                                    - We have received our bills of this month where no old corrections has been done.

                                    - Credit of Rs. 23, 000/= has not been adjusted.

                                    - Penality has been imposed for non payment of bills.

                                    - Phones of our managers are being disconnected even after all payments have been done.



                                    We don’t know what to do now? If any one of you can help us in this matter, please help.



                                    List of Our 36 connections are mention below :



                                    [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].





                                    With Best Regards,





                                    Bhawna Ahuja



                                    For Unicorn DenMart Ltd

                                    3, Local Shopping Center, MOR Land

                                    Near J Block, DDA Market, New Rajinder Nagar

                                    New Delhi- 110060.

                                    Ph.:[protected],

                                    Fax:[protected].





                                    cc. All Senior Managers of Airtel



                                    cc. Telecom Regulatory Authority of India



                                    cc. Secretary and Senior Officers of Ministry of Telecommunication



                                    cc. Office of PMO



                                    cc. The Hindustan Times / The Times of India / NDTV / TV Today / INDIA TV / ZEE TV / STAR TV
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                                      Kiransankar Debnath
                                      Jan 30, 2009
                                      Resolved
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                                      Resolved

                                      Hi,

                                      My Name is Kiransankar Debnath and my customer ID no is [protected].
                                      I am based at Chennai now. I took an Airtel digital TV connection on 11th of January 2009 by Paying 2500 for which subscription is free for six months.

                                      I am facing issues with this connection now and I want immediate solution to this issues now.

                                      On 11th January the Airtel people used a activation kit of Rs 1750 to activate my connection and I got a message from airtel saying that your account balance is 1750.After that I was asked to recharge my account with 100 rs Voucher on 12th January because the airtel people by mistake gave me South mega channels where as I opted for Mega channels ( most Hindi Channels).Then I got a message from Airtel saying that my account balance is Rs 1850 on 12th January 2009.

                                      They also registered a service request to move my package from South mega to Mega channels. The Service Request no is 492251.
                                      I called up the customer care several times to change my package change my package from south mega channels to mega channels .they said they will do it immediately. Now 15 days have passed but they are yet to correct the problem.



                                      I was surprised yesterday when I got a message from Airtel saying that your account balance is -650 and recharge your account otherwise your account will be deactivated on 17th January.

                                      I called up the customer care for several times and ring was going no body picked up the phone. once it was showing network busy.

                                      I recharged my account with two Prepaid voucher or rs 100 each and one with Rs500 total of Rs 700 yesterday(15th January).Now the acoount balance is 50 only where as account balance should be 2500.

                                      Now my question is that how come my balance became -650 in 5 days where as I have paid rs 2500 for six months and now asking me recharge my account otherwise my connection will be deactivated.

                                      I called up the customer care several times to change my package change my package from south mega channels to mega channels .

                                      I would suggest you to look into the matter and do the necessary action.
                                      An early response in this regard will be highly appreciated.

                                      Thanks,
                                      Kiransankar Debnath
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      My cust ID-[protected],
                                      why u not show the Bindass Channel, and zee music, india muzic, mi marathi, DD sahyadri
                                      plz.add this channel in ur channel package
                                      Hi i am walchand f. gitte based at nagpur. i take a airtel digital tv last year. at that time i was subscribed for economy pack. now i want to change subscription package, but i dont know how to change it & i am trying to call on customer care center but did't get any replay from them

                                      thanks
                                      walchand
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                                        M
                                        Mahendra prasad
                                        from Delhi, Delhi
                                        Jan 30, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir/Madam,

                                        My Airtel prepaid connection no. is [protected]. The thing is that Airtel company deducate Rs46/- from my account balance on 30/1/2009 for previous ie in Nov 2008 Airtel given scheme to me for 200 SMS in 46 Rupees but at that time in my account ballance had no money and after 2 month i recharge my mob. on 27/1/2008 they deducate money form my account.
                                        So, my request for SMS is too old and now I not want this scheme and want to refund my money.
                                        Pl. guide me how i can refund my money for Airtel.

                                        I also book complain against this and complain id is[protected]

                                        with regards.
                                        Mahendra
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Airtel Prepaid — wrong scheme given to me

                                        my name is shivani mahajan using mobile no. [protected]. i told your agent to recharge my mobile for 500/- near samrala chowk, ludhiana on 04/01/09 about 11:00 am.Without asking my intention he gave me scheme of some 150 min. free airtel to airtel and 1/- balance.He didn't tell me about the scheme before recharging.My Trans ID is[protected]. I was expecting balance of 450/- in my mobile but i was shocked to see that i got only one ruppee .After he misbehaved with me . Before recharging your agent should tell about the schemes.Now tell me what should i do with your Airtel to airtel free min. scheme when i have to call on other company's mobile?
                                        i m sunny verma from ludhiana, i saw many complains of inocent people here, but i think the solutions of these complains comes zero or companys ignore these type of complains, this is totally wrong.government should give stress over these problem.they making fool to suscrieber
                                        i am in kerala. i want airtel to airtel unlimited calling please help me
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