Airtel Complaints & Reviews

I'm a airtel prepaid customer & have 2 airtel sims & both are campus card nos. As per the campus card policy, call from any campus card no. To any other campus card no. Is 10 paise, & from past couple of days i'm getting charged at normal rate, i. E., 1 ruppee/minute. I have been following up for long now & continiously but with the wrong ppl i suppose.

I have experienced the most cheapest & useless customer care ever, the up customer care by the no. 1 service provider in mobiles, i just dont understand what & who made it no. 1, i'm really sorry that such a company with this pathetic customer service executives is no. 1, i think all [censored]s work in thr...
1. The executives dont know thr job!
2. The executives dont listen to customers
3. The executives dont have any idea abt the product
4. The executives dont have & floor supervisor or team leader
5. Incase thr is a tl or flr. Sup. Thy are having dinner/lunch or not on thr seat or busy with some other customer & finally in meeting even at night 1 am. (Joke by airtel itself)
6. May be airtel is not having any control over its executives & staff over them who are very easily fooling thr customer by giving any false update.
7. The executives dont want to understands the customers problem, bt wnt to keep the phn asap. May be that will lead to thr efficient customer service executive.
8. Every executive gives different update, bt no one is interested to listen to the problem wht customer is saying. (Airtel employees making fun of thr own company which pays them, how good is that) finally the executives will shutdown ur ivr so that u cant make any call to the customer service (Thats how airtel works).
9. The executives will tell u that they have made a note of what u r complaining bt wont provide you any complaint no. (Which clearly shows that they dont generate a complaint in thr system)
10. The airtel arc (Airtel relationship centre) why the hell have they opened so many arc's i dont understand, coz i[censored] go in any arc thr systems are down, how good is that now?
11. Bloody the useless & the cheapest & the up customer service is provided by airtel.
12. Its really shameful & embarrasing for the customers that the company which calls itself no. 1 is providing such pathetic service.

I took connection from Airtel on 15th Nov 2008 with number [protected]. I submitted all documents but nobody cam for verification for 40days and I need to change home after that. Airtel sent somebody to verify address and obviously he couldn't. I was asked to submit document again. I submitted all documents again at Airport Road Bangalore agent Mohammad(In front of Lella Hotel). He didn't send it to Airtel. Airtel sent me SMS and I talked to Customer care and thet said they didn't receive document. I talked to Mohammad again and he said he did that. He asked me to give document again and I did so. On 7th Jan Airtel disconnected my connection. After that I am going and taking to aganet daily and he is promising that connection will be reinstated again in evening that evening has not arrived yet.

I think Airtel should take strict action against such agents. They should be barred to provide connection. I talked to owner of Airtel shop Sunil also but still noaction yet. Mohammad is saying he will get it done soon by his ditributor but no hope yet. Airtel and agaent is not returning my talk time money too.

Is consumer court an option as I don't want to leave these corrupt guys.

Respected Sir,
My CUG no.provided by Northern Railway, Lucknow is [protected]. once I received a message to enjoy http://igfun.com.I accepted the service but I am NOT USING this service. Regularly receive message for charging Rs.10 to enjoy http://igfun.com.
Please send me SMS no. provided to stop this service or arrange to stop this service.
Thanking to you.
Yours Sincerly,
Prem Prakash Sharma
Northern Railway, Charbagh, Lucknow.

Hello...

Today i get the msg from the no. 64611010 to subscription text based services on Airtel wap...

this is charges rs. 10/- every day in my mobile balance...

please cancled this services and avoid my balance day to day...

My mobile no. [protected]
Regard

pls unsubscribe from m.igfun.com - my no is [protected], it is not free as i was informed

Dear
I m using PCO from past 4 months but now I'm not able to call Mobile no starts with 9620 (Vodafone No.)
Why???????????????????????

awaiting for reply...
kindly reply asap to my mail [protected]@yahoo.co.in

regards
Deepu

Ihave lost my sony ericssion mobile s.n. [protected] having airtel no. [protected] on date at 4.00p.m.I HAD GONE to lodge FIR with police, they refused to record the same.I WENT TO air tel office, they explained that they will not deactivate the same until and unless they receive copy of FIR.I have left with no option except to lodge complaint through this manner. There fore, once again i request to deactivate my no.Thanks

This mail is in regards that after registering in DNC service from 16/09/2008, I am getting the tellecalls till now. Everytime whenever i received a tellecall, i have to report and submit the same report to Airtel customer care for the serious actions. Even today i have received the tellecall from RIL money[protected]& kotak mahindra,[protected].

Reference number for Registration is W[protected]
Date of registration with NDNC:- 16/09/2008..


Kindly suggest me how to get a rid of this kind of Nuisance from the service provider.

Regards
Vinay Rathod

Even after sending message and calling in vain for decativating my Airtel WAP service it is yet to be done by the company.They are deducting Rs 10 from my rbalance daily, I don't use the above emntioned services. By not deactivation this they are forcing me to stop using the number which I am using it for the past 7 to 8 years.I find it difficult to do outgoing calls as Rs 10 gets deducted daily.We are forced to escalate the same to TRAI and other Goverment telecom authorities.

To whome it may concern

I am Yatendra Singh Chauhan from Powai Mumbai.
I was using Airtel since last one year, on 24 December 2008, I am offered a postpaid connection on thr same number by Airtel office, I accepted the offer, the very next day a person from Airtel came to me and collected all my related documents, photos and a fees of Rs 300.00 in cash.
On 26th December I got my postpaid connection activated.
But suddenly on 02nd January 2009, my outgoing calls and SMS facility is barred.
On 07th January my SIM registration is cancelled.
On contacting customer care they are saying we will see.
One lady named miss . Akshaya ( Mobile No. [protected] )contacted me from Airtel on 7th January, she told me to fax the landline bill of my billing address to her, I followed the same and I was told that the SIM will be activated within a day.
But till today my problem has not been solved and Miss. Akshaya is not taking my call and transfering to some other numbers .
If Airtel Mumbai is not in a position to provide proper services to the customers, I request them not to harras the customers, just straight way say, we can't help. so that we can go for other options.

Thanks !

Chauhan

Hello Mr. Barathi Sir,
Iam zaky From Sri lanka,
sir i need first Airtel sim & Airtel first customer in Sri lanka
it's my life time dreams sir
A.R Rahman Sir & Mr Sharuk Khan also Come to Sri Lanka, on that day, on the stage A.R. Rahman sir & Mr. Sharuk Khan Sir will want to give Airtel sim please please sir
please give this chance to me
my till using phone no[protected]
please give a good Answer

deduction of chg for archie comics wap without my permission to having been subscribe for it
my no [protected] air tel prepaid

they deduct RS 10 /- VERY FREQUENTLY FOR RENEWED FOR ARCHIE COMICS WAP


I NEVER REQUESTED AND SUBSCRIBE TO IT MY

NO OF VISIT TO AIR TEL OFFICE ALSO DOES NOT BRING ANY RESULT PLS HELP TO UNSUBSCRIBE THIS SERVICE

THANKS

dear sir.
pls unsubscribe and deactivate m.igfun.com andi.mazook.com on my number. my number is [protected].kindly do this priortly. i wll always be thankful to you..

Please deactivate/Unsubscribe http://m.igfun.com from my mobile. My mobile number is [protected]. Daily they are deducting RS 10 for which I’m not aware, I have already contacted customer care...and informed the same. As per their info i tried to deactivate the subscription from the above site, the site was not able to access, please do the needful...
Another complaint is that I usually used to get some unwanted record calls and SMS from the airtel company which irritates.

I'm highly dissatisfied with Airtel Koramangala (Bangalore) outlet. There is no need for such an outlet at all.

* They make you wait like hell to pay your bills to address your issues.
* When you make a payment they don't provide you the bill. At the end you will be surprised to get a call from airtel customer service and tell you that your payment has not been posted. No matter how long you wait or argue you will either have to repay the bill to continue the service or throw away the stupid connection, as I did.

BEWARE OF AIRTEL KORAMANGALA ( OPP TO SHANTI SAGAR ) THEY 'LL CHEAT YOU AND MAKE YOUR LIFE MISERABLE. ALWAYS ASK FOR BILL OR MAKE PAYMENT IN SOME OTHER OUTLET.

Ravi

Please note that i had given my handset Blackberry Pearl for servicing @ Airttel Centre in Kolkata ( Park Street) . It was then understood that support sysytem for Blackberry doesn"t exist locally and the entire process would take 15 days.

Today after more than 22 days i get to hear that it will take another 10 days for me to recv the set.

To add up to the trauma was the replaced Handset given was in bad order and probably the one which has no significance in todays"s Technology.

The grudge converts into anger when the SIM attached to the replaced set stops"s functioning and AIRTEL fellows in form that we need your ID proof to replace the SIM which would work in the set.

Pathetic to the core is the service standard.

Kindly improve and save us from embarassment of working in the same group company.

Regards
Vikash Kothari
Zonal Head & AVP East
Bharti Axa Investment Managers
[protected]

i purchased a apple iphone from Airtel Cunnigum road Branch in Bangalore by paying 36100/-just a month back.In that mobiel there is Network problem wich is not working. i have been to that airtel outlet they said they will give back new iphone as replacement. 3days over they telling they dont have stock. then i called up aitel 121 explained everything they said they said they will get back to me but till now a week over no body turnback. then i called up Airtel Nodal officer at [protected] Ms Roopa explained her everything. she told me she will get back to me but till now no reply. more than 10 times i called her up but no reply . now a days they stoped picking up my call also. in airtel they have mentioned that if by calling Nodal office no [protected] u not satisfied pls call other higher Nodal office no [protected]. this no also i called up there also ms Roopa picked up my call and she told we are working towards your complain. Really i am fedup with Bharti Airtel Mobile services. and my monthly mobile bill always more than 3000/, 3500/- even they not valuing their customeres . i am requesting them pls either replace my mobile or let me surrender it. but they making me roam around as i have no work other than this.
please look into matter and do the needfull.

thanks & regard
santosh kumar mishra
no.3/6, 2nd floor, sri Rudreswara complex,
c.s.temple street, ganigarpet,
bangalore-560002
mobile no.[protected]

Dear Sir,
I bought a samsung plasma tv from a showroom in jalandhar and along with that i got a airtel digital tv dish connection scratch card - to be installed within 72 hours of purchase. i was issued the activation card bearing serial no. [protected]. On[protected], i called the airtel tv customer service number and activated the connection by punching the activation code on the card and confirmed the same. After 5 minutes i got an sms on my mobile number giving me details of my customer id and stating that installation will be done at 9 am on 05-01-09. On 5th morning no one called or came for installation. I spoke to the customer service people (all calls are recorded) and they promised t will be done by afternoon. That afternoon no one came or called. I have called twice on 5th, 6th, 7th and once on the 8th morning - nothing has been done so far. The sms from their customer service is saved with me,
The people there promise a lot but not even a phone call from their back-end team came! It is sheer harrassment to me and the whole installation business of airtel is a big hoax.
Please help me.

Dear Sir,
I got an SMS from your Company from the NUM.[protected] matter mentioned below
" Thanks for using ( subscription, TextBasedServices) subscription service on Airtel WAP, you've been charged Rs 10. Enjoy http://m.igfun.com)" .
So I request you to de-activate this service immediately. i.e., by today EOD.
Please do the needful as soon as possible.
Mobile # :[protected]


Thanking you,
Regards,
Puttaswamy
[protected]

Hi
This is to inform you about the irregularities’ in calculating my Airtel postpaid connection bill
Airtel no: [protected]

I have called you customer twice but there is no proper response
The reference no given wile I called your customer care
[protected] and
[protected]

I have pasted the screen shots and marked the discrepancies
1.Plan Details (not able to access it from your site)



You have charged Rs 50/ as clip and Rs 35 for 1 month rent for std @1
But according to plan all my airtel to airtel std have been charged Rs .50 as per plan.

2. I have been charges for calling numbers within CUG
I have marked few numbers please check the full itemized bill for other CUG numbers
S.No.
Date
Time
Number
Name
Duration/Volume
Amount
Mark Personal
Outgoing-Local
1 02/12/2008 00:03:33 [protected] 00:00:16 0.20
2 02/12/2008 10:03:09 [protected] 00:00:20 0.60
3 02/12/2008 10:55:31 [protected] 00:02:03 0.60
4 02/12/2008 15:36:32 [protected] 00:01:52 0.40
5 02/12/2008 17:53:57 [protected] 00:00:18 0.20
6 02/12/2008 17:56:00 [protected] 00:00:43 0.20
7 02/12/2008 17:57:41 [protected] 00:00:10 0.20
8 03/12/2008 09:34:06 [protected] 00:00:26 0.60
9 03/12/2008 12:50:45 [protected] 00:00:13 0.20
10 03/12/2008 14:14:23 [protected] 00:00:37 0.20
11 03/12/2008 16:42:13 [protected] 00:00:45 0.20
12 03/12/2008 16:43:21 [protected] 00:01:23 0.40
13 04/12/2008 12:59:57 [protected] 00:03:20 1.60
14 04/12/2008 20:35:01 [protected] 00:00:12 0.20
15 05/12/2008 17:21:32 [protected] 00:00:28 0.20
16 06/12/2008 16:54:29 [protected] 00:00:34 0.20
17 07/12/2008 18:10:40 [protected] 00:01:06 0.40
18 07/12/2008 18:51:08 [protected] 00:00:27 0.40
19 07/12/2008 18:52:45 [protected] 00:00:38 0.40
20 07/12/2008 19:29:27 [protected] 00:00:14 0.20
21 07/12/2008 21:49:40 [protected] 00:00:14 0.20
22 07/12/2008 22:24:28 [protected] 00:00:10 0.20
23 08/12/2008 13:03:26 [protected] 00:00:45 0.40
24 09/12/2008 13:12:29 [protected] 00:00:24 0.20
25 10/12/2008 13:08:54 [protected] 00:00:35 0.20
26 11/12/2008 18:34:03 [protected] 00:00:36 0.20
27 11/12/2008 18:47:50 [protected] 00:00:15 0.40
28 11/12/2008 19:16:59 [protected] 00:00:45 0.20
29 11/12/2008 19:28:23 [protected] 00:00:16 0.20
30 11/12/2008 20:05:51 [protected] 00:00:28 0.20
31 11/12/2008 20:08:46 [protected] 00:00:57 0.20
32 11/12/2008 20:19:55 [protected] 00:00:28 0.40
33 11/12/2008 20:22:20 [protected] 00:00:15 0.40
34 11/12/2008 22:55:36 [protected] 00:05:48 1.20
35 12/12/2008 07:18:29 [protected] 00:01:17 0.40
36 12/12/2008 09:27:24 [protected] 00:00:38 0.20
37 12/12/2008 10:55:17 [protected] 00:01:11 0.40
38 12/12/2008 14:01:12 [protected] 00:00:52 0.20
39 12/12/2008 15:58:26 [protected] 00:00:18 0.20
40 12/12/2008 16:34:47 [protected] 00:00:54 0.20
41 12/12/2008 17:11:08 [protected] 00:01:50 0.40
42 12/12/2008 17:19:47 [protected] 00:00:14 0.20
43 12/12/2008 20:44:28 [protected] 00:01:40 0.40
44 12/12/2008 21:16:56 [protected] 00:00:01 0.40
45 12/12/2008 21:17:04 [protected] 00:00:36 0.40
46 12/12/2008 21:17:57 [protected] 00:00:32 0.40
47 12/12/2008 22:10:21 [protected] 00:03:03 0.80
48 12/12/2008 22:17:12 [protected] 00:10:46 2.20
49 13/12/2008 10:21:49 [protected] 00:01:22 0.40
50 13/12/2008 18:25:01 [protected] 00:01:32 0.40
51 13/12/2008 20:37:52 [protected] 00:02:45 0.60
52 13/12/2008 21:03:47 [protected] 00:08:56 1.80
53 13/12/2008 21:12:55 [protected] 00:03:07 0.80
54 13/12/2008 21:52:03 [protected] 00:22:21 4.60
55 14/12/2008 09:13:32 [protected] 00:02:14 0.60
56 14/12/2008 12:41:29 [protected] 00:00:41 0.40
57 14/12/2008 16:17:59 [protected] 00:00:36 0.20
58 14/12/2008 16:35:11 [protected] 00:00:12 0.20
59 14/12/2008 21:45:03 [protected] 00:00:44 0.20
60 14/12/2008 21:51:23 [protected] 00:00:27 0.40
61 14/12/2008 21:53:06 [protected] 00:00:17 0.20
62 14/12/2008 22:50:52 [protected] 00:00:39 0.20
63 15/12/2008 09:55:35 [protected] 00:00:49 0.20
64 15/12/2008 12:14:20 [protected] 00:00:24 0.20
65 15/12/2008 13:16:00 [protected] 00:00:19 0.40
66 15/12/2008 16:45:04 [protected] 00:00:22 0.20
67 15/12/2008 17:24:09 [protected] 00:02:54 0.60
68 15/12/2008 17:35:37 [protected] 00:00:26 0.20
69 15/12/2008 17:36:58 [protected] 00:00:08 0.20
70 15/12/2008 18:05:19 [protected] 00:00:05 0.20
71 15/12/2008 19:55:44 [protected] 00:11:06 2.40
72 16/12/2008 11:43:37 [protected] 00:01:40 0.40
73 16/12/2008 11:49:16 [protected] 00:01:25 0.80
74 16/12/2008 13:07:16 [protected] 00:02:15 0.60
75 16/12/2008 13:13:07 [protected] 00:02:31 0.60
76 16/12/2008 13:18:36 [protected] 00:02:49 1.20
77 16/12/2008 13:31:32 [protected] 00:00:11 0.20
78 16/12/2008 13:46:01 [protected] 00:00:11 0.20
79 16/12/2008 14:24:09 [protected] 00:03:42 0.80
80 16/12/2008 14:41:21 [protected] 00:01:09 0.80
81 16/12/2008 14:47:00 [protected] 00:00:12 0.40
82 16/12/2008 16:35:05 [protected] 00:00:40 0.20
83 16/12/2008 16:56:48 [protected] 00:00:27 0.20
84 16/12/2008 17:20:51 [protected] 00:04:39 1.00
85 16/12/2008 17:26:01 [protected] 00:00:17 0.20
86 16/12/2008 20:07:12 [protected] 00:00:48 0.20
87 17/12/2008 09:45:21 [protected] 00:00:07 0.20
88 17/12/2008 12:12:48 [protected] 00:02:21 0.60
89 17/12/2008 12:25:48 [protected] 00:01:49 0.40
90 17/12/2008 17:57:07 [protected] 00:00:46 0.40
91 18/12/2008 10:25:08 [protected] 00:00:21 0.40
92 18/12/2008 11:33:47 [protected] 00:00:20 0.40
93 18/12/2008 14:11:08 [protected] 00:00:18 0.40
94 19/12/2008 12:42:29 [protected] 00:00:32 0.20
95 19/12/2008 17:06:14 [protected] 00:00:33 0.20
96 19/12/2008 17:07:43 [protected] 00:01:04 0.80
97 19/12/2008 18:23:46 [protected] 00:00:27 0.40
Total 02:25:53 46.80