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Airtel Complaints & Reviews

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Updated: May 20, 2026
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N
Nilesh Chandak
from Bengaluru, Karnataka
Jan 20, 2009
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Hi I have applied for the broadband connection on 9th January 2009. Ny application number is 163083.
I have called airtel couple of times but still no reponse is avaialable. Mt compliant number is 15869876.

The person resposnible for providing broadband in Indiranagar is Suresh -- [protected]. I am calling this person from airtel atleats 10 times a day but he is not picking uo the call.

I have paid refundable deposit Rs. 500 and installation amount Rs. 500/- but even this has not been returned.
LOOKING FOR A BROADBAND
CONNECTION IN BANGALORE
BUT
TIRED OF HEARING THE WORD
NOT FEASIBLE!!!
HERE COMES THE SOLUTION

FEATURES
• WIRELESS CONNECTIVITY
• HIGH SPEED SURFING
• 3 LEVEL SECURITY
FOR MORE INFORMATION CONTACT:
Contact:[protected]
Me too the same case
Airtel is providing very funny service sometimes. Mostly sales person come and collect the application with money and don't submit the form. These people have incentive programs and targets. So if they already got enough for the month, they wont submit the form that month itself and will try to keep it for next month incentive.. By rule, they have to submit the applications by the end of the day. So you can check the status calling customer care and make sure they submitted the form.
If they don't submit the form its high priority fault, so they might say they will revert back in 1 day and give a turn around time exactly with seconds :) But they never call back. So have to call them again next day and ask to send it for escalation. Usually they don't escalate a problem by themself( I don't know why, might be they just don't care). Now escalation team will give you some time. Call them back after that time and ask for manager and try to get number of nodal office as soon as possible as this team just say us they will reply back and wont reply too ;)
Anyway until the sales person don't give the application they won't do anything. My application was with sales person for around 6 days with 3297 rupees and all they did was cut Rs 400 from his salary ;) Some more profit for Bharati Airtel...
Anyway personally I am planning to go back to bsnl as they never was so bad like this. Even JTO and all used to call me back and let me know the status. In airtel, even customer care people are with ego and will say to you "Why you calling so often, it might be having various technical issues" even when they don't know where is my application itself ;)
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    Sorav Singh
    from Delhi, Delhi
    Jan 20, 2009
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    I bough a new Airtel Digital TV connection on 31st Dec 2008. It was installed same day and at the time of taking the package for 2500/-, i was told that the Ultra pack is free for first 3 months. I was given a 500 Rs. Voucher which i used to activate & get the customer ID. I wa also handed over Rs. 2000/- voucher and told to activate within 3 days, which i promptly did second day only. Despite the charging and receipt of confirmation on SMS, the customer ID, balance, validity etc. did not reflect in my account.

    on 17th Jan 2009, the TV stopped working. It said the card is not authorised. Then began my first experience as a customer with the Customer care deptt. of Airtel.

    First call: I was told that the Rs. 500/- voucher was not recharged properly, so recharge the same again and it will start. Result: Nothing happenned after recharging.

    Second Call: I was told that the recharge of 500 & 2000 is showing OK in their systems. There is some technical problem. They will refresh the system so keep the Set Top Box ON. It will start working within half hour. Result: Nothing happenned till 2 hours.

    Third Call: Same reply. Technical Problem. Refreshing again. Will work within few minutes. Result:Nothing for next 3 hours.

    Fourth Call: I insisted to talk to the manager as i was not getting any favourable result from customer care executives. Manager listened to the complaint and also counted the hours the problem was persisting (More than 12 hours !!) He made me go through a technical jugglery (Swith off main power, take out view card, reinsert it etc. ) Result: Nil. He informed that the compleint has been registered and will revert. When asked about TAT (Turn Around Time) i was shocked to listen the reply !! 24 HOURS MINIMUM !!!.

    Fifth Call: Received call from their technical team next morning. Again same reply (Refreshing. Keep Sert TOP Box on). Result. Nothing.

    Imagine a customer expecting world class DTH service as promised and out of the 3 Months free package, the services stopping within 15 days !!! And despite no fault of the customer, i am without TV for more than 36 Hours... Worse than my local Cable guy... Never such a thing happened ever with him..

    Result: Worse kind of service by Airtel and pathetic customer care... I regret the decision to go for Airtel after arguing with my wife who was in favour of Tata SKY. I regret my decision within 15 days. Am sure am not going to renew my account after the initial free period is over;

    My appeal to all future customers of Airtel DTH, Dont go for such a company who dont care a damn about customers... Just go through all the lists of complaints against Airtel at this website and then make your mind whether its better to save few bucks or suffer later for no fault...
    Aug 14, 2020
    Complaint marked as Resolved 
    This is reference to the above Cust ID. We have purchased one digital connection last for one year south package. It is working fine. We got a free coupon from Airtel during the new postpaid mobile connection. Mob No [protected]. We have sent the SMS to “54325” on 30.12.08 and got the acknowledgement for the same. Even today, 17.01.09 after 19 days the same is not activated. We have contacted your customer care and wasted more than 5 times. We even talk to the floor manage in your customer care center.



    Why it is happening like this. Will any one give us an answer?
    im sachin malekar my Airtel digital cus id [protected],
    insttalation date 14/02/09 im cuntinos faceing same problume any time im rechag my account.after im dial this no.[protected], but my cust id not accept, after im speak customer assistanc.this gay is not to be solution my problume he tell me u dial agen becuse system problume.
    tell me which method im using the rechage.im seriuosly despoint about Airtel service.
    i completely agree with all the cheated customers.airtel service is the worst ever.they are irresponsible and are thief's marketing their services.I WARN ALL THE PEOPLE WHO ARE THINKING TO OPT FOR ANY SERVICES FROM AIRTEL.THE BEST OPTION FOR DTH SERVICE IS UNDOUBTEDLY TATSKY.WHICH TREATS ITS CUSTOMERS WITH RESPECT.


    IN SHORT AIRTEL SERVICES ARE THE MOST HORRIBLE ONE THE MARKET.AND IT SURELY IS A TERRIFYING EXPERIENCE THAT I HAD WITH AIRTEL.THEY SHOULD BE SUED AND SHOULD STOP ALL THEIR SERVICES.
    All these companies must have physical offices in each city/town where customers can barge in if their complaints are not rectified in reasonable timeframe and there must be a city based subscribers union where customers can give real feedback on percentage of those having problems and get true picture.

    AIRTEL DIGITAL TV — Bad Service & warranty Problem

    i am Mahendra have Airtel Digital TV, I was purchased before 5 month & i got problem from last 3 months, nobody taking any action on it. when we call to customer care they told to contact Dealer & dealer is not listing i have to complaint daily, i want to say all people that airtel digital TV is a bad product & Bad services from it 2 times set top box changed but it was not succesfully running. so all person who think to purchase Airtel digital TV they think about its services & Product.
    Hello i am Rajesh Shekhar and my mobile no is [protected].
    I have taken this connection on Sunday that is on 18th.
    From the day 1, i was facing problems and many times i have contacted customer care.
    To tell you the fact you have a poor customercare rep. and one person is saying one thing and the other on his on opinion.
    I had taken South Super and i have Surya TV, Suvarna TV and Kiran TV to get and from the day one i said i am not getting and they say to switch off the receiver and then take card and then to insert and switch on... And i do as a fool always and waiting for 30 min. and still the same. I am not getting this channels and finally today,
    I have called customercare and one fellow he was saying there was no complain that i made till now. What a foolish fellow? I have complained almost 5 times and he is saying that i never complained and in system its not showing???
    Now i have requested to cancel my connection and i need to get the amount i have paid and i need a compensation for what Airtel company had made me foolish, gave me stress and destroyed my peace when i had chatted with Customercare. The last fellow agreed as to give the compensation and i have recorded in my phone and the company have the proof. So now requesting to end this with the above thing or else, you will force me to register an FIR and to go to consumer court for my rights????

    Looking forward for a peaceful end.
    This mail will be published on net on all blogs and in some websites so that People will not get into Airtel products and be foolish-ed.

    Thanks for everything that you did,

    Rajesh Shekhar
    [protected] / [protected] / [protected]

    AIRTEL DIGITAL TV — BAD SERVICES TO ITS CUSTOMER BY AIRTEL DIGITAL TV

    A FAMILY SUFFERING FROM BAD SERVICE OF AIRTEL DIGITAL TV SINCE LAST SIX MONTHS!

    Sir,
    I am feeling very bad to inform you that how a reputed company like Airtel is not so serious about its consumer and made me troubled in that extent in last six month that I have decided to use anything but Air tel digital TV.
    TV is for entertainment in our family. But let me tell you it has become nightmare for us! I took a connection of Air tel digital TV ID [protected]. It has got warranty for one year. Exactly one year everything was alright. Just in the month of 13 month trouble was started. We did complain and it was intimated that as 12 months completed, now nothing can be done. Engineer will come and change the set top box (STB). We have to give Rs 100 for his visit and Approx 400 for STB change. No body came or contacted for few days. On repeated complain some body contacted on phone and said to bring STB. I did so and deposited the STB in the Dibrugarh office. He said that it will come from Guwahati so come after few days. After few inquiries I was said to deposit Rs 400 and I will be given a new STB with three more months warranty. But practically I was given a STB of some one else's used and office staff said this is the only process. Now two and half month every thing was OK. After that it was started malfunctioning. It will take long 1 to 2 hrs to initiate the TV program every time I open the TV switch. When this problem persisted for few days I was discussed and complained to customer care about the problem on 21 Oct 11. Complaint No 12877242 dated 21 Oct 2011. The customer care said as three months not yet completed and you are complaining so you will get the warranty. You need not to pay any extra charge for it. Engineer will come within 24 Hrs and will solve the problem. After that I have to give him a happy code which I got during the complaint. But nobody visited to me. And I got a massage that your problem has been resolved if not SMS. I replied and was practically charged Rs 5 but nothing was done. I again complained to customer care that without solving my complaint how resolve message was came and again given complaint. But result was same. Without solving my problem SMS came that problem has been resolved if not SMS. How they again sent the message that complain has been resolved once happy code which I supposed to give to visiting engineer after solving the problem is with me. That's where I felt cheated and consumer's right was hurt. All the SMS I have kept save in my mobile. Since then I have complained several times stating my problem but still unresolved. My other complaint numbers which I can recollect now is 14035229 & 16372081. In between I visited in their Dibrugarh office, but they said that as three months is over so I have to pay again Rs 350. I said I am complaining since warranty was not expired. They said we can’t do anything now. My family kept on suffering with the problem keeping switch on TV, hours before telecast will start. Thinking that my complaints will work someday and STB will be replaced I became habituated to live with the problem. Though some times in anger and frustration I will stop recharging, then company will definitely en-quire about not recharging. I will explain them why I stop watching or recharging sometimes stating my problem. But no solution came so far. Once after a gap of approximately 10 days I did recharge on 3 Apr 12. But I did not see any image also till the time I am writing complain on 5 Apr 12. I again complained (Complaint No. 17552212 dated 04 Apr 2012). They already charged reactivate charge + that day's normal viewing charge. Again next day I en-quired but same false promise of engineer visit and no one practically visited and that days charge was also deducted without viewing.
    Now I am really fade up of its service.
    First of all I want to know that in spite of complaint within the warranty (Complaint No. 12877242 dated 21 Oct 2011) why my STB was not changed? Why company was sleeping for so long? What are the compensation of my family’s loss of ‘peace of mind’ for not able to watch their favorite tv program and keep on sitting anxious in front of TV. How without happy code message was sent to me that your problem has been resolved? Once my complaint was registered (Complaint No. 17552212 dated 04 Apr 2012) and I was not able to view at all why balance of my dish tv kept on deducting?
    Samir Sinha (Airtel digital TV ID [protected]), S/O Late Sushil Kumar Sinha , SMQ 29/5 ,Airforce Station Mohanbari , Dibrugarh, Assam, Pin 786012.
    Its been really frustrating with Airtel they way customer service guys are behaving. Its been more than 15 days i have logged complaint for cancellation. Some one from airtel promised that they will get my connection transferred and still its not done. I dont know whether i have been charged for the service which i am not using. I have sent atleast 5-6 emails but no response from them. Acc#[protected]... Really unhappy with Airtel
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      Sushil bhagat
      from Gurgaon, Haryana
      Jan 19, 2009
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      This is with reference to the connection no. [protected] which I had purchased along with the data card costing Rs. 5000/- from Airtel on Oct 2007. The data card never worked on my computer system. I promptly logged a complaint to the customer support. Not to talk of resolving the problem, they were extremely unhelpful and unknowledgeable. I kept on paying the monthly rentals of Rs. 350/-approx for at least 6 months hoping that the fault with the data card will be corrected or it will be replaced which never happened. Since the issue left unresolved even for so many months, I stopped paying the monthly rentals. I have been constantly apprising the pestering collection calls of the issue and the current situation but the tone of the calls started becoming threatening. Since I was left with no patience, , I wanted Airtel to take back the faulty hardware and reimburse me for the cost price of the hardware and the bills paid till date and duly approached the nodal officer and subsequently appellate officer. However, no solution has been provided though nodal office acknowledged the problem. Instead, company keeps on following even more vigorously ( atleast few calls every day ) and has also sent a legal notice 3 days back.

      The last development indicates that company likes to bulldoze its customers into accepting bad service by creating nuisance and my preferred action would be to take them to court so that many other more hapless customers of theirs don't suffer the same fate.

      if it helps you i can forward the mails sent to nodal / appellate officer



      Thank you.
      I agree with you. I myself am going through a tormenting experience with the customer care executives. These people are not only rude but they make accusations at you. They pretend to check their system for problems and keep lying that you requested services that you never subscribed for!
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        Complainant8597657
        from Delhi, Delhi
        Jan 19, 2009
        Resolved
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        Sub: Complaint for Serious Deduction from Prepaid No [protected]

        Dear Sir,

        I am an Airtel Subscriber Mob no. [protected] Airtel Prepaid. I did an easy recharge of full talktime of Rs 444/- on 11-01-09. But next day I got 2 same msg for Hellow Tune activation that I have not desired and around 60/- got deducted instantly. Next day again it charged 60/-, the same day I demanded to clarify for the deduction amount that charged twice for same subscription. One Airtel Executive (named Amman Kapoor, though no such person is there that other CS Executive told later) were not able to provide the clarification and unwanted argument arose after that the whole prepaid balance deducted by successive subscriptions messages, now it is Negative 20/-.
        What is this???? I a really wonderful for that.

        In the meantime I have recd a complaint no [protected] by Ms Veena, Floor Supervisor on 16-01-08 at 11am for further correspondence while I repeat the whole story to her.
        Again Mr Uman has called me from Airtel around 2pm and confirmed that the said amount (around 450/- so) will be refunded by next 24 hrs. But I am still waiting for the refund.

        I have consecutively spoken couples of Airtel Executives and Supervisors but nothing have resolved yet.

        You people know that its how horrible to reach a customer care executive!

        Note that it is a PREPAID balance and HARD EARNED money. I’ll not indulge it at any cost. It's a kind of SMART CHEATING, I have to loose my precious communication also in deadline and I am really HARASSED with this problem. Why people be bother with your interrupted service? It’s not only a matter of deduction of prepaid rather it’s a matter of CUSTOMER HARASSMENT.

        Concern person please… please contact me as early possible for final solution.


        Your Customer,
        Tapan
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        hi,
        this is nandlal prasad my mobile no. is [protected] i want my aritel pre bill from 15-04-09 to 20-04-09 to be sent to my email id
        [protected]@gmail.com
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          Complainant7727515
          from Mumbai, Maharashtra
          Jan 19, 2009
          Resolved
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          i called many times to customer care for activate my password for acess my accont on line but i cant get password for no.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Iam staying in chennai, and applied for Airtel broadband connection on 10.09.2009.Marketing excutive confirmed it will be done with in 5 working days, but 10 days left not yet done, i checked with [protected], they said wait for another 10 days...My connect form no 860768, i dont want ur connection, deact the process immeadetly...
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            Complainant9719115
            from Kolkata, West Bengal
            Jan 19, 2009
            Resolved
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            We are happy to take 6 new corporate connections for our office, at the time of introducing sales executive told us that the per call charges would be .30 paise per min. but we always receive the bill with .50 paise after complaining him several times he asure that it would cut down on your new bill but it not happened till date. Now, we stop paying the bill and ask him / airtel customer care for settlement but they show lack intereset on it. WHAT DO TO? WE STUCK IN A BAD CONDITION. PLEASE HELP!
            Aug 14, 2020
            Complaint marked as Resolved 

            Airtel-GPRS Service — GPRS activation improper

            I have been trying to contact airtel at 121 and [protected] but it was of no use as the call just gets disconnected after choosing all the options. I am paying for the GPRS service but still not able to access my office mails on this address on my mobile.I do not want GPRS for accessing internet but for accessing my office mails. I do not want to pay fo something when i am not able to use it. Please someone help me. Either please disconnect the service or i should be able to use the service to access my official mails.

            I am really surprised with the no responsibility attitude of airtel (they do not even call back if they have n't heard the complaint o[censored]ser). They actually do not want to entertain any complaints.

            Is this one of biggest companies of India whose CEO had been awarded many coveted awards of EY and ET etc. What a shame if some foreigner takes the service of airtel, they will be in for a biggest surprise of their life!!! Also i am concerned with such poor quality service and wonder why a Singapore based Company invested in such a Company which does not have a minimum quality standards, even MTNL is far better then Airtel.

            If somebody is hearing especially brabd amabassadors please stop appearing for this Company's ad...they are not worth it.

            I must say their service is SHAMEFUL

            Monisha
            [protected]

            Airtel India Ltd. — Improper Billing of GPRS services

            I have corporate connection plan of airtel mobile services.Airtel has charged 3783.40 Rs. for GPRS services for the billing period of 05-Sep-2009 to 04-Oct-2009. I haven't used this GPRS services in my mobile.As per airtel record they have activated GPRS services in my mobile on[protected] and stopped GPRS on[protected].And as per our record sms by airtel GPRS services activated on[protected] and deactivated on[protected].After that I don't have any record of SMS of GPRS activation in my mobile.
            I request you to please look in to this matter and resolve it as soon as possible.

            Reply After Receiving email from Airtel................
            As per your statement in below email of GPRS activation on 21 July 2009 is wrong bcoz related to this I don't have any SMS provided by Airtel. I have not made any request of GPRS activation after the[protected].This is your server or database problem of billing and you people are adjusting this money in to my account.
            I have clearly told you that I haven't used GPRS services b/w these dates.This is some kind of backend problem of your billing system and you need to check this again.Since last two times you are returning GPRS money in to my account which you have charged earlier to me.This SMS I have already forwarded to 121 from [protected] please check this.
            I request you please check from backend bcoz this is the server or backend problem.

            Sir, I request you please look in to this matter.
            This is to bring to your notice that i am using airtel connection no. [protected] on the name of Mr. Prashant Malhotra.I got Gprs connection activated but no details were told by sales exec. Executive said on daily basis Rs 20 will be deducted .Now when i have received the bill the the usage of Gprs was around 1200 approx, which was too high and no clear information regarding the same was given by airtel customer care executives.When verbal complaint was launched they clearly said they cant help & you have to pay this amount.

            Now a days internet is so cheap. Airtel broadband connection ( landline) is available at rent of Rs 599/- with unlimited useage & the same company is charging different plan to its customers using mobile connection which is brech of trust to loyal & old customers.Apart from this competitor Vodafone is giving the same plan( GPRS ) at monthly rent of Rs 299/-useage unlimited.

            More over when I gave request to stop my GPRS on 2nd Dec, even after receving the message that it will stop within few hours, it was stopped on 7th Dec after my reminder again at airtel customer care.Why should I pay more for service which I have not used .As such there is no check available where the customer can see his daily useage.

            In these circumstances if you can help me to rectify the bill, I can continue with the connection and if not pls stop the connection from immediate effect.I will not give you any further reminders to close the connection.This is my 1st & the last written reminder to close the connection.

            looking forward for a positive reply from you.

            Prashant.
            280-l, Model Town
            Jalandhar

            Airtel India Ltd. — Fake call

            Hi,
            I got a missed call today (4th Jan '11) in the eveining , from [protected]. actually I have seen the number from my mobile is like +9234..., I thought that it's somewhere from India, and I called back, that person who talks in hindi, said that you won 25 lakh lottery from Airtel for your special number, and he gave a number ([protected], Mr .Sighaniya, Senior Supervisor) asked me to call to him, but I didn't make any calls to that number,suspecting it for a fake call.
            Immediatly I checked with airtel customer care, and they told me that already such calls are being received by other airtel customers also, where they are asking for bank details.

            I want airtel, to become proactive in registering such complains and inform all their users about the same
            so that customers may not fall in such traps.

            Rajesh Kumar Gautam
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              Complainant7575643
              from New Delhi, Delhi
              Jan 19, 2009
              Resolved
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              Sir,
              i am the sajjan karna now i am sending oll the problem regarding airtel.
              firstly.
              our TOWER address is

              AT+P.O- BALHA MADHUSUDAN
              VIA-JANAKPUR ROAD ( POLICE STATION - PUPARI), NEAR- GOVT. MIDDLE SCHOOL.
              DIST. SITAMARHI
              STATE- BIHAR
              PIN NO 843320.

              customer cell no is here...
              1 sajjan karna [protected]
              2hasibur rahman [protected]
              3 seraz jawaid [protected]
              4 rakesh karna [protected]

              this is the customer cell no you can try this not work proparly bcz
              TOWER NOT WORK BCZ OIL PROBLEM AND YOUR ENGIEENEAR NAME IS ( AMIT KUMAR)
              they did not take response.

              i am sajjan karna MBA FROM IIPM
              YOUR LOYAL CUSTOMER
              PLZ CONSIDER OURS PROBLEM
              MY E MAIL ID IS [protected]@yahoo.com
              Aug 14, 2020
              Complaint marked as Resolved 
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                Complainant6398002
                from Mumbai, Maharashtra
                Jan 19, 2009
                Resolved
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                Resolved

                Sir,
                I want to block incoming calls from aparticular number.please provide me the requried information
                Aug 14, 2020
                Complaint marked as Resolved 
                Sir,
                I want to block incoming calls from aparticular number.please provide me the requried information
                Dear Sir,

                I want to block incoming calls from aparticular number.please provide me the requried information
                Vodafone is providing these facilites.Just simple one option if airtel didnot provide this feature. jump to vodafone connection.


                http://www.vodafone.in/existingusers/services/pages/eucallfilter_blockcallers.as...
                BlackList(to block incoming calls)
                WhiteList(to Receive only these numbers)
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                  A
                  ashok gupta
                  from Anand, Gujarat
                  Jan 19, 2009
                  Resolved
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                  this is the complain against airtel prepaid no (+91 [protected]) REQUEST REFERENCE NO [protected]


                  i have sent a text message for the activation of gprs settings at (MO 52567)and mobile office settings(MO 223 (10 DIGIT PIN NO ON THE GPRS CARD) on 17th of jan 2009, i got 2 confirmation message that your gprs will be activated within 24 hrs and your request has been saved. your mobile office will be activated within 48 hrs,

                  so i again tried to cal 121 than i was told that your service will be activated on 19 jan 2009 at 6.30 pm,
                  when i checked my mobile for internet use i was unable to use internet service coz it was not activated and i was also trying to cal 121 but they have transferred my cal to computerized service, i was jus fed up of this service, its really cheap. they cant full fill their commitment on time, i just wanna know if they can provide me better service if not please disconnect my connection and return my money

                  180 for SIM CARD
                  450 GPRS CARD

                  hope for a quick reply or ill take another hard action against airtel

                  ashok gupta
                  [protected]
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Airtel prepaid mobile — About GPRS card Cast 450/-

                  Dear Sir,
                  I want to activated my GPRS Internet Card of Rs. 450/-. I send the SMS on 3rd July 08 at 12.03 PM but still i have not got any response about activation.

                  Airtel Prepaid — Mobile office activation

                  trying to activate mobile office on my nokia 2600-c but airtel has not sent the settings yet
                  NAZRO KO NAZRO KI KAMI NAHI
                  HOTI HAI
                  FULO KO BAHAROOO KI KAMI NAHI HOTI HAI
                  FIR HAME YAAD KAREGENA VO,

                  VO TO ASHMAAN HAI
                  OR ASHMAAN KO SITRO KI KAMI NAHI HOTI HAI
                  respected sir, in my headset motorola w270, i want airtel live.i have setting already setting, but airtel live is not aceess on my headset. so i had call in customer care, after that my complaint is not solved, i have written complaint 5-6 times after that my problem is not solved. so kindly solve my problem.
                  Dear Sir,


                  The above mentioned numbers are taken under the name of ALRAS Fruits Pvt. Ltd. and are Airtel Postpaid GPRS 99 (unlimited)plan numbers. These numbers are already activated but internet is not accessible on these numbers. We are unable to use GPRS facility Please activate GPRS on these numbers. The Airtel numbers are [protected]/62/63/64.



                  Rajat Sharma

                  Director
                  Alras Fruits Pvt. Ltd.
                  Contact No. : +91-[protected]
                  Office : +[protected]
                  Fax : +[protected]
                  Please Mera AIRTEL MOBILE OFFICE active kar dijiye
                  sir, mene 17 september ko MO activate karaya par jab mene net chlane kossi kar tho vo seva activate nahi batha rah tha par mera balance tho dedudect hoo gaya tha.

                  aap se meri ye request h ki aap meri iss complaint ka uutar de.thank you..

                  mera mobile no h [protected]
                  calls deatial
                  My airtel number [protected]
                  i have a setting problem so dilivered to setting my NOKIA6303classic
                  please stop all sms to my mobile no [protected] all types of sms on chargeable like
                  jokes astrology news cricket etc with immediate effect
                  please stop all sms on chargble sms with immedeiate effect against my moble no
                  [protected]
                  i m Khalid pasha using airtel prepaid connection from a long time and i m using mobile office (mo) internet feature provided by airtel
                  i have been charge every day for RS 15/- but the speed i m gating is not enough to load internet page i have to refresh the page for 10 to 20 times to load an single page example to load WWW.Google.com, yahoo.com or any another web site on my laptop

                  i have complained on the 121 customer care number number of time and have only been give only time that i will be receiving a call from the tacknikil department and they say the problem is solve and nothing happens

                  i was told that with (MO) SERVICE I WILL BE GATING THE SPEED OF 30 TO 40kbps
                  the speed is what i m getting is not even 1kbps
                  i have 1s more given my complain on the techinecal department of gprs and waiting for my problems to be solved

                  not sour when it is going to happen

                  help me AIR TEL PLIES HELP
                  REGARDS
                  KHALID R PASHA
                  [protected] CELL NUMBER
                  gfgd
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                    shainkadir rahiman desai
                    from Pune, Maharashtra
                    Jan 19, 2009
                    Resolved
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                    i am receiving sms from 64611010 as, ( thanks for using subscription service on Airtel WAP . you have been charged rs. 10 .). might be i had subscrived for the fun zone through http://igmobi.com.Therefore I am losing Rs10/- per day from my talktime balance.Please be kind enough to deactivate the subscription . reqesting to to please stop this . i dont want this Airtel wap service any more.(My cell no:[protected])
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      PRAKASH.K
                      from Mumbai, Maharashtra
                      Jan 19, 2009
                      Resolved
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                      I have received service meassage on 18.01.2009. That message was Games Super Sale..Play top Games worth Rs.399 at just Rs.99!!. then few seconds I have received another message, "Thanks for downloading Javagame from Airtel Live WAP Service. You've been charged Rs.99.
                      I did not download above. Please don't deduct Rs.99. from my bill. My mobile number [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        Ankush Khandelwal
                        from Delhi, Delhi
                        Jan 19, 2009
                        Resolved
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                        Sir/Madam,
                        I have registered my no. of Airtel on DO NOT DISTURB option of airtel on 29/08/2008, and my Reference Number is A[protected]. but still i am recieving the prerecorded calls from airtel which cause me a lot of trouble.still they have not blocked such calls..
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i have already regisered with ndnc on 24/4/2008 and my registration no is f[protected]. but still massages and calls recived so kindly stop all of this
                        Sir/Madam,
                        I have registered my no.[protected] of Airtel on DO NOT DISTURB option of airtel on 24/04/2008, and my Reference Number is f[protected]. but still i am recieving the prerecorded calls from airtel which cause me a lot of trouble.still they have not blocked such calls..
                        do not send unusual message on my mobile
                        I have registered with Airtel DND service around 2 years back, things went good for 1 or 2 months and all of a sudden I again started telemarketing calls and sms. I am getting sms from names like TA-IMPORTER, MD-TIBBD, and calls from Kotak Mahindra Life Insurance. Recently I got call from Kotak mahindra thrice in 1 week. The reference number for my DND is S[protected]. When i speak to airtel guys they tell me that everything is OK at their end. I really dont know whom I should raise the complaint to.

                        Amit Arora
                        [protected]
                        I keep getting SMS and phones even though I have registered for DND. I keep getting phones from Reliance office in Delhi. The number is[protected]. I warned that I would call and complain about them to which the person told I should go ahead and call as soon as possible. If no action is taken I am going to complain to the zonal officer.
                        Hi All,
                        i have registered in DND. But still i am getting promotional calls and messages.my DND registration no: i[protected].what am i suppose to do? please somebody stop this & help me to resolve this.if such things don't work, then why do they introduce such services.
                        Airtel Sucks to the Core and I am waiting for the Mobile number portability. Airtel is a bunch of hole and yes I want to come and deep fry whoever is responsible. I have put DND and even after forty five days I am reveiving the calls regarding Airtel Super Six

                        How many people met with accidents because of you guys.

                        Come on I will sue if I receive any more calls on super six, stick it in your
                        Complain for Airtel DND Services

                        SirMadam,

                        I have been getting regular promotional SMS while I have been registered DND more than 10 months ago vide my DND Request no. S[protected] dtd. 17/02/2010. My airtel number is [protected]. Whenever, I contacted to customer care of airtel after getting such SMS they spoke me your problem will be resolved within 15 days. But in between or after promising day, I again got & continued such SMS on my mobile. so, why do not stop while I facing problem. Kindly take the action to stop such promotional sms & calls.

                        Thanks & Regards,
                        Vijay Kumar Jha
                        Mob. No. [protected]
                        DND
                        sir, please help me, i took an idea sim in this month with no. [protected], and i think 5 or more times a same message is coming with the name - AD-AIRTEL, containing these msgs :

                        "your bill dated 09-jan-11 of rs. 1679 for your airtel fixedline a/c no. 15863697 is due for payment on 28-jan-11. please ignore if already paid."

                        what is this ... i dnt have any airtel connection and my idea no. is new, then hw they can sms me like this . please do something fr me, otherwise after tomorrow they will msg me little diff. frm the above, they will surely going to add the amt after due date ...

                        pls do somthing fr these kind of invalid messages and calls.
                        I fully agree with Amit Arora's comments. All those things should really happen to these money-greedy people who have no respect for customers and India as well. Our politicians and these companies like Airtel are together making our country one of the worst in the world. I guess all these greedy people have originated from the worst nalas ... Utterly rotten politics and the same with these telemarketing greedy lousy people, esp Airtel.
                        I just want to add to my above comment here:

                        With Airtel's utter disregards to customers, I want to tell them only one thing: If they believe in Karma, then know this, each of your rotten employee will see their mother taking rebirth as a randi and will be torn apart by gangs... all this just because of your greed and nothing is worse than to see your dear one suffer because of your sins. Feeling really sorry for your family members who may have money today, but very bad fortune awaits them because of your sins towards the Indian consumers. The ball is in your court now.

                        A very very dejected Airtel consumer. There is no need to provide the mobile number also, because there will be no justice done to us whatever we do.. however loud we cry. So the only justice left will be you lousy people seeing your dear ones suffer the worst and forever. They shall suffer because you chose such ugly methods...
                        I'd registered for DND when it was announced in Aug 2007 itself & have made repeated complaints to Airtel since then & even after several assurances from airtel customer care, i continue to get unsolicited calls & SMS's for promotions of everything from personal loans to free credit cards.

                        Now i receive a "test sms" from a certain, "TD Snapdeal". !! Wow !! that beats everything, when i've never asked for any dealing with the so called TD !!

                        I'm most disgusted with even the call center no : 121, since when we call, we are not given an option of queries for DND. Even in the website, there's no provision for registering complaints reg DND !!

                        Regards

                        Your most unhappy customer !!

                        Vasanth

                        Mob No : [protected]
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                          K
                          kkkishor75
                          from Noida, Uttar Pradesh
                          Jan 19, 2009
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                          Dear Sir,

                          I have mobile no[protected] and I want my total current billing overdue and please sent it on my E-mail address [protected]@yahoo.com and in future remain the same process

                          Thanking You

                          Yours faithfully
                          Mohan Singh
                          [protected]
                          pls deactivate my subscription for auto payment of my airtel postpaid bill thru icicivbp. it is getting double paid for past few months. i have made standing instr in citibank bank. pls do the needful as earlier as possible
                          Dear sir/madam,

                          sub: airtel postpaid bill amount exceeding the credit limit, without notice

                          I have used airtel prepaid connection for last 3 years in NCR, last month I have converted to postpaid. My plan is 2G combo, 399 Rs, as per my plan, i have 1.5GB 2GB GPRS free and 750 mins local call free.

                          Now, as per their bill, I have used 1.9 GB, for this extra 0.4 GB they are charging around Rs.4000 extra amount.

                          But as per my mobile data usage, i have used only 1.4 GB, and I have kept balance 100 MB as spare.

                          If suppose if any how I had used 2G data more than the alloted to me, Airtel haven't messaged me regarding extra data usage and they have directly reflected in the bill. So why should I pay extra 4000 Rs for their system fault. And this amount I can never pay.

                          I do not want to take this risk in future, as they can bill me any amount. But I want to stick to my mobile number. Their customer care are imposing me to pay this bill amount otherwise they will stop my number.

                          Kindly help in this regard.
                          Abhinav Gupta
                          [protected]
                          E-110 Sector 15 Noida, 201301
                          [protected]@gmail.com
                          I am not getting my post paid bill from last 4 months. I have regularly followed up for the same thing and they conformed that my Jan bill is Rs 7.32, Feb bill is Rs 0, March bill is also zero and April bill the have given Rs 8775.71. This is totally fraud. They said that they have some technical issues. So why would a customer bother about the technical issues from company. Please help me. I cannot pay this amount suddenly.
                          My mobile No is [protected]
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                            PALAK MALHOTRA
                            from Kolkata, West Bengal
                            Jan 19, 2009
                            Resolved
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                            Resolved

                            TO THE CONCERN PERSON THIS SIDE PALAK MALHOTRA MY MOBILE NO . IS [protected] IT'S ON NAME OF MR ANOOP MALHOTRA.

                            AWESOME SERVICE BY AIRTEL MY HELLO TUNE AUTOMATICALLY CHANGED BY YOUR SIDE & AMOUNT USE TO DEBITED FROM MY ACCOUNT & WHENEVER I USED TO CALL TO C. CARE PEOPEL THE IVR SAY "PLZ SMS AIRTEL TO 123". THEN I USED TO CALL FROM MY PAID NO.
                            THIS I THE 3RD TIME WHEN MY CALLE TUNE CHANGED BY UR HAND. I HAVE WORD'S WITH MANY O[censored]R EXECUTIVE BUT MANY OF THEM ARE VERY RUDE TO ME. ON 18-JAN O9 BY EVENING 6-PM MY HELLO TUNE CHANGED AUTOMATICALLY THEN I HAVE WORD WITH MS NERU( FLOOR SUPERVISOR) SHE SOLVED MY QUERY ND GET ME REFUND OF MY AMOUNT AND SHE GIVE ME THE ASSURANCE THAT THIS THING WILL NOT BE REPEATED IN FUTURE BUT AFTER COUPEL OF HOUR THIS THNG AGAIN HAPPEN BY 11PM THEN I HAVE WORD WITH MR RAVI HE SAID DUE TO TECHNICAL FAULT UR HELLO TUNE HAS BEEN CHANGED. BUT WITH IN COUPEL OF MINUTE HE SAID UR HELLO TUNE WILL CHANGE & THE AMOUNT WILL CR TO MY ACCOUNT BUT NOTHING HAPPEN.
                            THEN MORNING 9 I CALLED AGAING TO U PEOPEL THEN A GIRL TOOK UP THE PHONE ASK ME TO CALL AFETR 2 HOUR. SHE TOLD ME THAT OUR SYSTEM IS ON UPDATION.
                            BY 1 PM I HAVE WORD WITH MR AJAY VERMA ( FLOOR MANAGER) HE IS VERY RUDE TO ME, HE TOLD ME THAT U MIGHT RUDE TO OUR EXECUTIVE THAT WHY UR ARE FACING THIS PROBLEM. TILL YET MY PROB IS NOT SLOVED.

                            I DID A MISTAKE THAT I HAVE PURCHASE A CONNECTION OF AIRTEL .JST BCOZ OF THE SERVICE BUT THE SERVICE PROVIDED BY CALL CENTER PEOPEL IS GOOD FOR NOTHING THEY ASK 30 SEC TIME FOR TRANSFERING THE LINE BUT ACTULA TIME CUM TO ORE THAT 2-3 MIN
                            ACC TO ME ASHISH THAKUR(CSR) IS DOING THIS THNG
                            KINDLY SOLVE MY PROBLEM ASAP...

                            REGARDS
                            PALAK MALHOTRA [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I AM CALLING STD CALL TO KARANATAKA DAILY, BUT THE LINE IS CUT AUTOMETICALLY BETWEEN TALKING TIME. WHAT IS THE REASON & ONE MORE THING I REGISTER YAHOO ZONE BUT I DONT USE THAT BUT THE CHARGES WILL CUT BY YOU. THAT ALSO YOU STOP IMMEDIATELY. I WANT YOUR REPLY WITHIN HALF AN HOUR. I AM FROM AMBARNATH, DIST. THANE. MAHARASHTRA. I[censored] DONT REPLY I SEND MAIL AGAIN & AGIAN. DO THE NEEDFUL URGENTLY AFTER RECEIVE THIS MAIL CALL ME ON [protected].

                            THANX

                            ABHAY G. KAVYA
                            Customer Care Executive
                            sub . HELLO TUNE ISSUE
                            i am ashwani kumar ITS MY CELL NO.[protected]
                            sir
                            sir AWESOME SERVICE BY AIRTEL MY HELLO TUNE AUTOMATICALLY CUT BY YOUR SIDE
                            mein customer care pr call rate km ki jaankari le rha tha aap k Executive n hello tune ki jaankari k bare mein bola or hold krwa kr lkin us person s baat nhi hui or call cut gi tbi sms aha ki aap ki hello tune cut gi hi mein dubra call ki jain s bat ki tb usne hello tune dobra lega di lkin 1st caller tune nhi koi or phir mein call ki koi jawab nhi phir call ki tb us Executive n cmplnt no diya vinod s bat hui cmplnt no hi364605 time 7.53 pr baat hui aap reqest hi ki aap mere cell pr 1st call tune dubra lagii jay or mere ko bina jaankari diye call tune kaise cut mein y jaana chhta hu jb ki mere s pasie cut chuk hi CALLER TUNE NAME CHARKHA PURAN CHAND AND LAKHWINDER WADALI SONG
                            KINDLY SOLVE MY PROBLEM
                            ASHWANI KUMAR
                            [protected]
                            sub . HELLO TUNE ISSUE
                            i am ashwani kumar ITS MY CELL NO.[protected]
                            sir
                            sir AWESOME SERVICE BY AIRTEL MY HELLO TUNE AUTOMATICALLY CUT BY YOUR SIDE
                            mein customer care pr call rate km ki jaankari le rha tha aap k Executive n hello tune ki jaankari k bare mein bola or hold krwa kr lkin us person s baat nhi hui or call cut gi tbi sms aha ki aap ki hello tune cut gi hi mein dubra call ki jain s bat ki tb usne hello tune dobra lega di lkin 1st caller tune nhi koi or phir mein call ki koi jawab nhi phir call ki tb us Executive n cmplnt no diya vinod s bat hui cmplnt no hi364605 time 7.53 pr baat hui aap reqest hi ki aap mere cell pr 1st call tune dubra lagii jay or mere ko bina jaankari diye call tune kaise cut mein y jaana chhta hu jb ki mere s pasie cut chuk hi CALLER TUNE NAME CHARKHA PURAN CHAND AND LAKHWINDER WADALI SONG
                            KINDLY SOLVE MY PROBLEM
                            ASHWANI KUMAR
                            [protected]
                            Dear Sir,

                            I am really unhappy with airtel sercive provide to us they simply say that we are telling them to activate the service with out our permission and the charged for that simply my no is [protected]. if this things are not going to stop at once then i will have to lodge a compliant in consumer court for this things
                            your excecutives are not at all good in conversation and the also don't provide the proper service if this is not going to stop then i will definately lodge the complaint to consumer court.

                            kindly pay attenstion to this problem as soon as possible.
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                              S
                              sagar patil
                              Jan 19, 2009
                              Resolved
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                              Resolved

                              I had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
                              please help.
                              Thanks...(my cell no.[protected])
                              sagar patil
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
                              please help. my mobile no [protected]
                              Please deactivate cricket sub pack my mobile number is [protected]
                              Dear Sir


                              I had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
                              please help.
                              Thanks...(my cell no.[protected])
                              I had subscribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription immediately.
                              thanks.
                              I had subscribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription immediately.

                              my mobile no:[protected]
                              thankschandr
                              how to deactivate speed flirt. i am deducting 1 rp per day
                              Deactivate cricket sub pack charged Rs.10/-per week

                              I received message from 64611010 that (cricket sub pack subscription service on airtel WAP & they deducted Charges Rs.10 from my account

                              But I have not active this service so please deactivate this service & reimburse amount to my accounts
                              my no-91-[protected]
                              please deactivate my cricket sub pack service. i've been charged rs.10 every week.
                              please deactivate my cricket sub pack service. i've been charged rs.10 every week.
                              my no. is [protected]
                              I had not subscribed for cricket sub pack service on airtel wap.
                              But, i am losing my RS.10/- per week.
                              I m unable to deactivate this service.
                              please be kind enough to deactivate my subscription immediately.

                              Thanking you.
                              i am losing account 10 rupees for cricket pack.kindly deactivate this pack for me, then it's possible reimburse the money. i am facing this problem last 2 months.i called to custemer care officers for several times.my mobile no : [protected]
                              thanking you,
                              i had subcribed for cricket sub pack service on airtel wap. i m unable to deactivate this service. i m losing my RS.10/- per week.please be kind enough to deactivate my subscription till tonight
                              please help.
                              Thanks...(my cell no.[protected])
                              karan patel
                              Pawan kumar gond
                              [protected]@gmail.com
                              Deactivate cricket sub pack 10 rs./week
                              Please deactivate the cricket sub pack charged Rs. 10/-week
                              Please deactivate cricket sub pack
                              My number [protected]

                              Airtel WAP — Unsubscription of (Cricket Sub Pack) Service

                              I received a SMS from 64611010 i.e. Thanks for using (Cricket Sub pack, Subscription) subscription service on Airtel WAP. You, ve been charged Rs 10.
                              My No. is [protected].
                              Please deactivate/Unsubscribe this service.
                              Please deactivate my cricket sub pack service. i've been charged rs.10 every week.
                              My no. [protected]
                              please.. Deactivate my cricket sub pack charged Rs.10/-per week

                              I received message from 64611010 that (cricket sub pack subscription service on airtel WAP & they deducted Charges Rs.10 from my account

                              But I have not active this service so please deactivate this service & reimburse amount to my accounts
                              my no-91-[protected]

                              AirTel — unsubscription of WAP

                              everyweek RS20/- deducted as a charge wap subcription so i want to unsubscripe. so many complaints registered to customercare but till time amount deducted.so if you are not rectify the problem i will submit the airtel sim.expect your earlier remedy
                              I received message from 64611010 that (cricket sub pack subscription service on airtel WAP) & they deducted Charges Rs.10 from my account

                              But I have not active this service so please deactivate this service & reimburse amount to my accounts
                              My cell no is 91-[protected]
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                                N
                                Nitin
                                from Delhi, Delhi
                                Jan 18, 2009
                                Resolved
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                                Resolved

                                i have susbcribe for sped flirt services a year ago it's a chatting portal but as of now i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every month as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soom as possible, my number is -[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i have susbcribe for sped flirt services a year ago it's a chatting portal but as of now i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every month as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soom as possible, my number is- [protected]
                                DISABLE SPEEDFLIRT
                                hi, i sweety
                                i have not susbcribe for sped flirt services, but for this service 1 Rs/per Day charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soon as possible, my number is -[protected]
                                i have not susbcribed for sped flirt services, but for this service 1 Rs/per Day charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please deactivate it as soon as possible, my number is [protected]
                                my number is [protected] if ny1 knws how2 deactivate it then plz help me
                                I just want it to get deactivated early
                                i have susbcribe for sped flirt services a year ago it's a chatting portal but as of now i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every month as i have already contacted the customer care they are saying they do not have such information regarding this service, please diactivate it as soom as possible, my number is -[protected]
                                i have not susbcribed for sped flirt services, but for this service 20 Rs/per month charge is less from my balance, so plz i want to disconnect the service thier is no such way to disconnect it and am paying the services charges every day as i have already contacted the customer care they are saying they do not have such information regarding this service, please deactivate it as soon as possible, my number is [protected] plz heip me plz
                                I have wrongly activated this service . I have received a message to be charged RS 20 in 2 days. So please unsubscribe it.
                                i have a speed flirt servise plz deactivate on [protected]
                                Friends,
                                Go to Edit Profile in ur speedflirt...and at the end u'll find a small small logo called Unsubscribe...just click on dt and u'l b free from this service forever...
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                                  R
                                  Ravi Shanker
                                  Jan 18, 2009
                                  Resolved
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                                  Resolved

                                  Hi,

                                  This is a CUSTOMER HARRASEMENT! Airtel can be sued for this.

                                  I have received several Due Date SMSes since last one week. My payment due date is 16-Jan which I am well aware of and thats the reason I have signed up for standard instruction/auto debit to my credit card. Well Airtel seems to be forgetting this everytime. I still have the apology letter sent to me with regard to late fees charged even though the standing instructions exsists.

                                  Here are the number of time i received the SMSs from our dear Airtel, which does not really bother to do something!

                                  1st SMS - 13th Jan 8:44AM (Good Morning greeting from Airtel. :))
                                  2nd SMS - 15 Jan 7:27AM
                                  3rd SMS - 15 Jan 10:07AM (2nd SMS of the day).
                                  4th SMS - 16 Jan 8:03AM (bad news for people who getup late)
                                  5th SMS - 16 Jan 11:00AM (2nd for the day).
                                  6th SMS - 16 Jan 11:29AM (3rd for the day).
                                  7th SMS - 17 Jan 8:56AM (today Airtel decided to give me an hour more of sleep).

                                  Thanks for the owesome SMSs. You dont have to remind me that SMSs from Airtel(its own network is free). Get rid of these payment reminders when i have signed up for a Standing instructions.

                                  Would apprecaite if someone takes this seriously and gives me a call to explain.

                                  thanks,
                                  regards,
                                  Ravi
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    R
                                    Raj Shekhar Jha
                                    from Delhi, Delhi
                                    Jan 18, 2009
                                    Resolved
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                                    Resolved

                                    I have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.
                                    have been received unsolicited message from 56363 on my Airtel prepaid number [protected] I have complained to the Customer Service of Airtel regarding this, but they did not do anything about it.
                                    ANd for this they charging 10 Rs per message. I do get 5 to 20 message per month. Even I did not subcerbed for this.
                                    Even I am getting these SMS daily . As per TRAI directive one cannot send such SMS with number like 56563, without the Identification of the senders source location.I started receiving the message after one of my friend gave my AIRTEL number to MegaMart shop for getting a FREE T-shirt since they insisted for him to give a AIRTEL number .
                                    As I have found ---
                                    Bulk sms gateway/shortcode 56363 - " Nazara is a leading mobile entertainment company focused on the 100 million+ mobile subscriber base in India. We develop a range of branded and original mobile content that is highly relevant to the culturally diverse consumer base in the country."
                                    I guess this is the company is sending the SMS.
                                    All r requested to check this person...
                                    For further enquiry please contact: Rajan Tiwari Asst. Manager –Business Development Nazara Technologies (P) Limited.
                                    Contact Number : [protected]

                                    TRAI directive can be read at

                                    http://www.trai.gov.in/WriteReadData/trai/upload/Directives/131/direction10dec08...

                                    Direction under section 13, read with sub-clauses (i) and (v) of clause (b) of sub-section (1) of section 11 of the Telecom Regulatory Authority of India Act, 1997 (24 of 1997) regarding the insertion of Telecom Service Provider (TSP) and Service Area Codes.
                                    my number is [protected].
                                    i recieve sms from 56363.
                                    and deduct 30 rs bal per month.
                                    plz close this service.
                                    thanks.
                                    my number is [protected].
                                    i recieve sms from 56363.
                                    and deduct 30 rs bal per month.
                                    plz close this service.
                                    My number is [protected] this number is not going any out calls and sms
                                    plz find the probleam.

                                    56363 messaging services — unneccessary sending the messages

                                    From 56363 messaging services i am getting uneccessary messages not only day bt also at 3 am at morning. i am complaining against this company because due to there messages i can't even complete my sleep and due to this i suffer in my work at day. i need the copalsation atleast 2, 00, 000 of rs from this company ...plz help me, because i am sick n tired from there messages.
                                    My number is [protected] and i am receiving messages from 56363 and every month 30 rupees deducted from my balance for this service. I have never subscribed for this service and if by mistake i did then please stop it immediately, its painful and they send sms very frequently.
                                    please stop the 56363 services frm ma mobile no. [protected]... uselessly 30 bucks geting dedcted frm ma a/c per mnth...
                                    my number is [protected]
                                    i recieve sms from 56363.
                                    and deduct 30 rs bal per month.
                                    plz close this service.

                                    56363 — unuseful offers and deducted my balance

                                    dear sir
                                    56363 this number sms me and ask the question me. I reply this question answer Rs 3/- per sms
                                    total 25question this number diducted my 75/- balance.
                                    please inquir about this number and inform me.
                                    My number is [protected]and I am receiving messages from 56363 and every month 50 rupees deducted from my balance for this service. I have never subscribed for this service and if by mistake i did then please stop it immediately, its painful and they send sms very frequently.
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                                      S
                                      Soumorup Basu
                                      from Delhi, Delhi
                                      Jan 18, 2009
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      I would like to inform that my blackberry activation charges has been paid twice. I had to pay for it once in the beginning and after the bill was generated it showed that the amount had not been cleared. I have the proof from the bank statement that it has been paid, and inspite of that the airtel customer services insist that it has not been paid. The amount was credited to my credit card again via the smart pay facility. I have a confirmation email from Airtel that the amount has already been paid, along with the bank statement. I would like to know why I have been charged the same amount again. I would be grateful if Airtel would look into it and refund the amount Rs6999 back.

                                      Kind Regards,
                                      Soumorup Basu
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        M
                                        mukesh madaan
                                        from Jind, Haryana
                                        Jan 17, 2009
                                        Resolved
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                                        Resolved

                                        deactivate for textbased servise on airtel wap on phone nos [protected] & [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        AirTel — deactivation of airtel live.....

                                        I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
                                        Sir, I am receiving message from TM-02MOBILE that Congrat! Your cell no has won GBP 5000, 000 pounds in the 02 INT`L Mobile Number draw in UK. Is your office know about or any link with this regard. I had been sending message through e-mail, regarding about the claiming prize, they told me to send ascan copy and to select Cashier cheque/Bank. In reply to my message they informed me to ensure the the prize in 400000 in Indian money. So I request to informed immediately weather it true or a fraud.

                                        Yours Consumers
                                        Moses Touthang
                                        Hey buddy first of all i would like to praise your skill that before going to sink you have used your sixth sense to ask someone regarding these kind of phising. OK now lets back to point in simple word you ask yourself that will you give someone even 1 rupee without any reason without getting anything instead? the answer is no you will not, so why the sender of this message will gift you such a big money? Friend nowadays as you know the technology is growing faster that speed of air and you'll have to fight at every step in your life to be safe and alive. This is absolutely nonesense, fraud and phishing whatever you call, however if you stucking in greed then at the end of the day you'll loose everything what you have in your pocket. so don't be confused all these are fraudulent and a way to earn money by cheat someone. you also can send message like this to anyone by just accessing some free sms sites. cool na hhhhhhahhhh well be aware!
                                        I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs10/-per day for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
                                        Please de activate Airtel Live .My No:[protected](Karnataka).
                                        I had subscribed for textbased service on Airtel WAP through http://igmobi.com.I am losing Rs20/-per week for no reason inspite not using AIRTEL LIVE.Please be kind enough to deactivate this subscription by tonight.I will be obliged.(My cell no is-[protected]) please deactivate it as soon as possible.
                                        The Airtel live services is manner less and Its unnecessary, as I have been charging Rs.10 for week for comic site even I am not using it and they are also charging 3 Rs for jokes SMS . Even I do not subscribed for any thing.

                                        I will be going to do some thing against this.

                                        Regards
                                        M.P.Manna
                                        Dear customer,
                                        We are sorry we can't
                                        refund your money or deactivate your service. To
                                        deactivate, dial 121 and don't
                                        malign us here else we may have
                                        to take legal action against you.
                                        Regards,
                                        Ashika Singh
                                        Airtel Customer Service Team
                                        Most of the people are troubled with the messages and deductions from 54321 without any usage. Cust. care simply say "You've used Airtel Live.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

                                        The company has reverted back the money twice for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.
                                        AirTel customer care doesn't understand a very simple message from its customers?

                                        First, You cannot auto-subscribe us without we opting for it, second you don't tell how to unsubscribe from the service.

                                        I have been automatically subscribed to AirTel Jokes and Hello Tunes. This is purely cheating. I have been charged for this.

                                        You are losing customers because of greedy invasive sales tactics.
                                        10.7.2010

                                        Sir,

                                        Since few days Airtel is deducting Rs.0.30 or multiple thereof from my mobile phone No.[protected] and sending messages "charges have been deducted for using Airtel Live / Internet browsing.

                                        Sir I would like to inform you that I never used Airtel Line / Internet connection and this system is not available at my mobile phone set. I do not understand why Airtel is deducting this unnecessary charges from my phone. I also informed the matter Customer Care, but did not take any steps since today.

                                        If Airtel will not stop deducting amount immediately, I will lodge complaint against them in the consumer court and also I will go to Press and Media.

                                        = Partha Pratim Gupta
                                        [protected]
                                        I am also being charged by AIRTEL for subscribing some service which i have not subscribed. I am getting messages from 54321. This has happened many times. Cust. care simply say "You've subsribe.". None of the Customers asked you to enable it. Company enables it by default and charges customers even when they have not used it. Most of the people have not really used / downloaded anything.

                                        The company has reverted back the money once for their fault. Why you make the life of your customer difficult by calling you and fight with you to get back his hard earned money. This is happening really and not a Story.
                                        Airtel is going to lose its base. In the coming year international companies are coming to India in this sector. So it is a wake alarm for Airtel. Please stop all these frauds, if want to survive in the market.

                                        DINESH
                                        BITS-PILANI
                                        [protected]
                                        Worst customer care from Airtel.
                                        I have experienced the same in Koramangala branch, Bangalore.
                                        The customer care guy name is Vinay.
                                        He is a dumb person. He can't understand the problem also or I don;t know he may be pretending like that.

                                        Switch to TATA DOCOMO. I'll be planning to change soon once the balance gets over.
                                        every week or so i am being charged 10rs saying that my na games subscription pack as been auto-renewed but i have not used it at all
                                        and moreover when i contacted the customer care they say there is no such service activated in your number
                                        then why am i being charged
                                        plz tend to this complaint as soon as possible
                                        my number is [protected]
                                        name-satish.s
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