Big Bazar Koryo / Washing Machine — Washing Machine not working

I have purchased a Koryo washing machine from Big Bazar, Sahara Mall, Gurgaon two months back . After bringing home we found the drain of this machine does not work. I was promised good home service by Big Bazar therefore I lodged a complaint, no 105263 dated 30th Oct also several follow up by my personal visit to the shop. Nothing happened no one turned up. As this machine is kept at my home useless. Again i visited shop, to my surprise without giving service they canceled my above complaint. When i insisted they created another complain no 111859 dated 30 November with a promise that within 48 hours someone will visit my house and solve problem but till date 7th of Dec no one called no one visited. Do we have any law to punish such cheaters. I don't know how i will get my money if they are not interested in customer service. If possible please help.
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I have purchased a Koryo washing machine from Big Bazar, Sahara Mall, Gurgaon two months back . After bringing home we found the drain of this machine does not work. I was promised good home service by Big Bazar therefore I lodged a complaint, no 105263 dated 30th Oct also several follow up by my personal visit to the shop. Nothing happened no one turned up. As this machine is kept at my home useless. Again i visited shop, to my surprise without giving service they canceled my above complaint. When i insisted they created another complain no 111859 dated 30 November with a promise that within 48 hours someone will visit my house and solve problem but till date 7th of Dec no one called no one visited. Do we have any law to punish such cheaters. I don't know how i will get my money if they are not interested in customer service. If possible please help.
I have also lodged a complaint for a Koryo Washing Machine a week ago but no response !
Don't buy KORYO unless you want to hit a stone wall for service.
Go to the Local Consumer Court... Warn them first and then go ahead and file a complaint...
I agree wholeheartedly! I have had a similar problem with these cheaters, wherein my washing machine stopped functioning within a couple of months of purchase and I have been following up non-stop, to no avail. Please initiate action against both Koryo and Big Bazaar!
Obviously Biz bazar is cheater.
Before buying Big Bazar says one thing ...After buying their behaviour changes . Big bazar is a very bad option for buying electronics goods .
I have also lodged a complaint for a Koryo Washing Machine a week ago but no response !
Don't buy KORYO unless you want to hit a stone wall for service.
There is very poor service and i am very sad to buy this product at that place...
[protected]..
HI All,

please let me know the price of 6.5 koryo washing machine. is it product of toshiba or any other comp?
let me know whether I hv 2 purchase this kind a washing m/c or not?


Regards
Thinker!!
Very useful input from actual users so we the potential customers have this valuable information which is not available from anywhere else. Certainly not from Koryo or Big Bazaar. I was looking around for a stainlesssteel tub automatic washing machine. I had seen several brands and Koryo was priced the lowest among comparable machines. Now I am glad I googled the issue and found this.
Thanks guys, you saved my life. I was also thinking to purchase this product but after viewing these kind of reviews, I would rather love to wash my clothes with my hands than spending this money over these cheaters.
- S
Thank you all, you saved my money. After viewing these kind of reviews I will spend money on different brands

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