Koryo Complaints & Reviews

we had a problem with an AC we bought and registered a complaint (BASC[protected] on[protected] and we have not been updated about it since then. Every time i call them, they promise to send a service personnel the next day but very conveniently forget about the same. It has been more than 4 months but i haven't even heard once from them. I have spoken to managers at different levels- Ms. Sarita, Mr Velu, Mr. Ramesh and Mr Madhavacharya...

I have bought a koryo electronic rice cooker recently with model no : KEC 1823 and se.no APKEC18B11HO123 on 31/1/12 at a big bazaar, a division of pantaloon retail ltd. T.C38/1650 malabar castle, M.G road, Panhavangadi, trivandrum, kerala - 695036.
After returning to my home town Hyderabad it was not working anymore. In regard to this when i went to make a complaint at customer care Big Bazaar, Ameerpet, hyderabad, on 7 th feb, they...

I purchased a Koryo 32" LCD TV and at the time of purchase it was clearly stated that the installation and service (during warranty period) would be free. But to my utter surprise after installation, I was forced to cough up Rs. 150.00. When I confronted, I was told that this is Conveyance Charges. Till date, I had not heard of this sort of charge being levied. And if this charge existed, why was it not communicated at the time of purchase....

Koryo LCD 32" is worst product in the market.. had purchased on 27 Jan 2012 on clearance sale or Republic offer from Big Bazar, Bhanshankari outlet, Bangalore.. they assured delivery on 01 Feb 2012 but not delivered on time inspite of continous chasing and finally after frustration gone to Big Bazar to cancel the order, only at that stage they delivered the LCD to my house on 04.02.2012...

But after Installation I find...

I HAD PURCHASED KORYO MAKE WATER GYSER IN OCT2010 FROM BIG BAZAR - HILAND PARK - KOLKATA . ONE MONTH BACK DURING THE OPERATION THE RED LIGHT WAS ON AND AS PER THE INSTRUCTION MANUAL ONCE THE RED LIGHT IS ON THE GYSER WAS SUPPOSED TO SWITCH ON . THEN I HAS CALLED THE SERVICE CENTRE AND BOOKED THE COMPLAINT . THE SERVICE ENGINEER HAD COME TO MY HOUSE BUT LEFT WITHOUT REPAIRING THE SAME . THEN AGAIN I CALLED THE SERIVED CENTRE AND I WAS...

I have lodged complain for water leakage from my indoor unit from my 1 ton split AC for 9th time now but there has not been any permanent solution till now. After every complain engineer visits and rectifies the problem saying minor issues such as alignment,dirt or blockage etc. but it hardly stays fixed for 15-20 days. After strict complains and talking to superiors they finally came to a conclusion of installation problem. The AC was re...

dear sir / mam

i got the call from mumbai head office Future groups, her name is bhagya and hydreabad abids big bazaar his name is ali both had taken the same details from me , which that same i am repeating since march 2011, in to the all places in hydreabad , chennai bangalore, mumbai, seriously i got ill by begging in front of your people, now this hydreabad man mr santhosh is saying he can be only change the part which...

Worst service, no response to complaints, worst product with worst managment
Dear Worst company -- Koryo and its managment

Hi
I had purchased Microwave Oven on 24.12.2011. But now glass tray has been broken due to poor quality of glass and failure of Mechanical System. A complaint is made for Microwave oven plate to be replaced , but sorry no response was made, I have chosen the worst Company + dealer+ service...

Dear Sir

Requesting you to pl respnse our compaint for changing the glass plate of microwave which got brokern during prepartion of cake. we have made complaint on 4/1/12 but your franchsee and sub franchsee are just delaying the same as it was promised to be changed within 48 hrs. On you pamphlet as well as at Big Bazzar it was intimated that services are the best but sorry it is worst than ever. IF you had not been able...

Dear Worst company -- Koryo and its managment

Hi
I had made a complaint for Microwave oven plate to be replaced , broken in 3 days while cooking cake but sorry no response, dealy in material despach with worst category of service franchsee chosen, Company + dealer+ service franchsee+ sub franchisee etc are cheaters and I am now bound to form the opinion that comapny managment itself wants to be like this . We have done...

I had purchased Koryo Microwave oven on 24/12/11 and started cooking cake after the engg had given the tips. suddenly on 3/1/12 the plate while preparing the cake in borosil pan the Glass plate got broken into 2 pieces inside the oven when cooking was on. We complaint at Toll free number-
the Response they have given can never be expected from a big company like Koryo. they have given frenchisee for servicing and that Frenchisee had...

MY COMPLAINT NUMBER IS 322847 DATED 02/6/2011.
TILL DATE MY SPLIT AC COMPRESSOR HAS NOT BEEN REPLACED AND DELIVERED. THE SERVICE CENTER AND BIG BAZAR ALLAHABAD HAS FAILED TO ADRESS MY COMPLAINT INSPITE OF MY CONTACTING THEM UMPTEEN NUMBER OF TIMES. TILL TODAY[protected] SEVEN MONTHS HAVE PASSED AND BIG BAZAR ALLAHABAD THE SOLE SELLER OF KORYO PRODUCTS HAS NOT RECTIFIED MY PROBLEM AND MORE THAN THAT THEY DONT HAVE THE COURTESY TO INFORM...

Hi,

Please note that we have bought a Koryo Water Heater bearing model no: KWH-IN1 from Big Bazaar outlet in Sahara Mall, Gurgaon on 4 Dec, 2011 vide invoice no. 0038971. This was installed at our house a few days later and did not worked since day 1 of installation. A complaint in this regard was made to service center (complaint no: 364028, Neetu Verma) and a service man attended the same. He came at our home, visited, re-setted...

I bought KORYO steam iron box KSW 11X from BIG BAZAR BSK 3rd stage, Bangalore on 23.01.11 (2 year warranty).
The sole plate broken into two pieces aftrer few months. I took the defective iron box for repair/replacement. They refused to replace and asked me to pay Rs. 400/- for repair. I bought
he iron box less than Rs.300 with discount for having purchasedg suit cases . Now I suspect, this exhorbitantrepair cost is not worth...

Sir,

We have purchased two washing machines from Big Bazar, Kachiguda Branch. Out of Two, One is working another one is not working. The same matter is informed to your Call Centre by Phone. They have given compliant number. That is 355296 dated.06/11/2011. After one week Your Machinics are coming and they are told one part is damaged, you will come later. Further so many times calling, but no responses. If you are not take...

I had purchased The Koryo LED 32HD TV on 31 Mar 2011 With EMI 1999 for 15 months vide bill No: 41/55880 and invoice no 334711 dt. 31 Mar 2011 from Bigbazaar Visakhaptnam out let.
Now the TV start occurring troubling me from the date of installation, Following are the troubles faced by me:
1. Low resolution and image always remain blurry and no 3D effect. I thought that because of proper adjustment and improper signal the image...

I posted my complaint around 1 week back against the Koryo electronics for not providing my dust bag.
3 days back I got a massage from Future group regarding the same and the executive Ms. Priya assure me that they are forwarding my request to Koryo officials and soon my problem will be resolved but till date I have not received my bag.
Now in these days I'm receiving the calls from Koryo and they are promissing me that...

Speaker are not working properly....

Hi,

I watch your show regularly and appreciate your help which you are providing to people. It such a great job which you are doing.
I also need your assistance as around 2 yrs back i bought a vacuum cleaner of Koryo Electronics from Big Bazaar (EDM mall Kaushambi Gzb) but unfortunately around 6 months back i lost the dust bag of my V.C. I contacted so many times to Koryo customer care deptt. and asked for new bag but...

Hi,


Please be informed that I have purchased a 32 inch. KORYO LED TV (model: KLE- 5523V11) on 15th. August 2011 (received on 18th.), and found one of its speakers are not working when installed by your representative on 20th. August.


I have logged a complaint (ticket no: 339137) on 22nd. for the same to your customer care (ph:[protected]. To my utter surprise, I have received no response...