Hi,
This is Raghavendra from hyderabad, I have given Home Theater System *
KHTIB9000 *at your Hyderabad (Marredpally) service Center on 14 Feb 2012,
(with job sheet no 6006 which am attaching with this mail) , The Home
Theater System which is taken in Dec2011, i have used it in Feb 2012 for
first time but its not working properly as it making some disturbing sound
with in 5-10 min after plugin , so i have taken it to ur service center ,
there ur people said it has some problem in Board , n its has to come from
Head Office in Bangalore , n it takes 7 working days , after my repeated
follow up ur service center nor ur customer care people r responding ,
they just hang up or cut my phone call , I spoke to Saritha , Mona ,
Shbnam and 2 more people on ur customer care number[protected] and
last to Mr.Kiran ever one say the same thing that they will inform me after
contacting the service center person in Hyderabad But till i dnt got any
call still now. And Mr. Kiran assured to give me call and tell the status
on Monday i.e today on 26/mar/2012 , even he failed to tell status when i
called today on[protected] one Mr.Sam pick the call n saying Mr.Kiran is
in Meeting . I Think I called nearly 20-25 times to ur service center in
hyderabad n some 12-15 times to customer care number no one give a proper
information to my repeated complaint, Whether ill get my Home Theater or
not ???????????????????????????
Raghavendra
[protected]
Aug 13, 2020
Complaint marked as Resolved
Hi I am Priya from Future Group. I regret the inconvenience caused to you. Please provide us with your contact details to enable us to contact you. Write to us at [protected]@futuregroup.in along with your reference id 5270 and we will get in touch with you.
Regards
Priya
Future Group Care