Koryo Complaints & Reviews

Microwave — Till not received complete order Items

Dear Sir/Madam,

I purchase by mobile HOMESHOP18.com Godrej Microwave OVEN under scheme, They Delivered order 25th April 2009 and not send Cook Book, After made a complaint # 1464338 date 06/05/2009 they asked delivery the 10 days but still not received, Now when again contact they are not provide and complete detials and as well they inform me we asked to Godrej company they have not in stock and provide may be later, I ask why you are booked my order if you don't have any complete accessories.

I think they cheat the people, Govt shold take any legal action or I request to people please stop purchasing like these companies those make a fool..

Best Rgerads/Sanjay Dudeja
[protected]

koryo microwave — not delivering

i have paid for the microwave in the concerned shop in Big bazaar kharagpur Puja mall on 26.01.2010 bill no:t38/1250 cashier:dipak time 16:56:42 but i have been constantly said that the product is out of stock. while buying they assured that the delivery will be timely but i am harassed over and over. if someone goes shopping in the concerned mall please stay aware because they seem to have a passion for harassing people.

Dear customer,

Hi I am Priya from Future Group. We have received your complaint and will look into it. Our team will get in touch with you soon. For any queries write to us at [protected]@futuregroup.in with the details of your concern, your contact details along with your reference id 4341 and we'll get back to you.

Regards
Priya
Future Group Care

Dear customer,

I trust that your concern has been resolved. I hope that you are satisfied with the resolution. Please get in touch with us if you have any further queries. You can write to us at [protected]@futuregroup.in and we will be glad to assist you.

Regards
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. I regret the convenience caused. Please write to us at [protected]@futuregroup.in with your concern details, invoice details, the store details, your contact details along with your reference id 4342 and we'll get in touch with you.

Regards
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. We regret the inconvenience. In order to assist you i request you to write to us at [protected]@futuregroup.in along with your concern details, your contact details, your product and invoice details, the store details along with your reference id 4236 we'll surely get back to you.

Regards
Priya
Future Group Care

Hello Priya, I have emailed you all the details you asked for on your email [protected]@futuregroup.in along with your reference id 4236. Hope you look into the issue as soon as possible. Thankyou

I made a call on Koryo customer service number on Jun 14, 2012 and i was said the same thing that the part is still no available here and they will talk to their senior and they will update me on this. This was said for last many days but never received any call. But this time I did got a call telling me that tomorrow that means 15 JUNE 2012 technicians will visit my home to fix the issue. I have been waiting for them for last 2 days but no one even called me.

Now this is really getting worse. The summer in Delhi is getting worse and i am facing this because of these people.

I am writing this so that every one who read this should know that never buy koryo or any such brands. Because when you spend you hard earned money for your comfort on these brands, you surely get cheated as they have no good support, They are just making money and never care for their customers.

My experience with koryo (this is only sold by Big Bazaar, They import this in India from china) Is really unpleasant and surely i will never buy any thing from them again. I will just wait for few days for their reply after which i will get it fixed myself if this will be possible as this is Chinese and their products are made to last few months. I am saying this because i have used this AC just for 4 months last year and this year when i started using it started with the problem. So what should i say "it last for few months".

Hope everyone read this and if thinking to buy Koryo products then BIG NO. Go for some good brand. i have been using other good brand in my other room for 4 years and never had any issue other that GAS FILLING and SERVICES i have not spend any money.

Hope koryo people have any shame and stop lying and get to work.

Dear customer,

Hi I am Priya from Future Group. At the outset, please accept our apologies for the aberration in our service standards that you have faced. We've received your complaint and are looking into your concern. We'll surely get back to you shortly.

Regards
Priya
Future Group Care

Dear customer,

Hi I am Priya from Future Group. I apologize for the inconvenience caused.We have made a note of your contact details and we will contact you soon.

Regards,
Priya
Future Group Care

koryo microwave — Koryo Microwave(under warranty) company not repairing.

Hello,

I purchased Koryo Microwave KMC2122 dated on[protected] with 2 years warranty from Big Bazaar in Great India Place, Noida. After few months it stopped working I have been calling again and again since April. They just say some technician will visit but no1 taking care of this product. I am very disappointed.

First complaint i registered was on April 23rd. Complaint number is 394697.

Serial No. of the product is: ACKMC2122A10202036

I hope that I will get some help over here.

Thanks
Aneja

Dear customer,

Hi, I am Priya from Future Group. I would request you to write to us at [protected]@futuregroup.in with your invoice details, contact details along with your reference id 3908 and we'll get back to you shortly.

Regards,
Priya
Future Group

Hello Priya,

As per your request I have sent you an email with the contact details.

Thanks
Aneja

Hello Priya,

As you can see my last comment. I already sent an email on 30 May. now its 11June and got no response from your end. This is very disappointing. I could never imagine Companies like Future group and Koryo are misleading their customers like this. By selling bad quality product and then no service. I am thinking to file a complaint in court regarding this.

koryo A.C — A.C not working & after service not good

We had purchased Koryo A.c 1.5 ton from Big Bazaar , Himalaya Mall , Ahmedabad , Gujarat on 15th of May 2011, A.C was working initially , but after 4 days it stopped giving a sufficient cooling, we complained to the customer care , after 2 days 1 person comes , checks & says another person will come after 2 days , that person came filled the gas & charged us for extra pipe , A.c worked only for 2 days & the same problem persited, again we complained but there was no reply for 4 days , after that the service man took 1 week to find tout that there was a leakage & could not e treated, he said we will be provided with the new a.c on 1st week of june 2011, we have been approching Mr. Bhavin , the customer care representative from big bazaar , but he is not been ale to help us out, and says he has not received appovel from the higher authority so he can provise us with the the new A.C, we purchased the A.c for summer i don't when are we going to use it......

Dear customer,

Hi i am Priya from Future Group. I apologize for the inconvenience. to assist you i would request you to write to us at [protected]@futuregroup.in with store details(from which you made the purchase) your invoice details along with your reference id 3852 and we will contact you shortly

Regards,
Priya
Future Group Care

Dear customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya
Future Group Care

Dear customer,

Hi, I am Priya from Future Group. Request you to write to [protected]@futuregroup.in with the invoice number and reference id 3490. We will look into your issue and contact you shortly.

Regards,
Priya
Future Group Care

Dear Customer,

Hi, I am Priya from Future Group. I will pass on your complaint to the concerned teams. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store from where you purchased and the reference number 2860. We will get in touch with you over your issue.

Regards,
Priya,
Future Group Care.

Dear customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused and request you to write to [protected]@futuregroup.in with the invoice number, store details, your contact details and reference id 2682. We will look into your issue and have an agent contact you at the earliest.

Regards,
Priya
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

LCD — Fraud

Dear Sir / Madam,

I am a loan account holder of your company and my loan account number #4260CD00016092 with finance valur worth Rs 18589/- and our finanlised emi worth Rs 1327 but you done my insurance near about worth Rs 55 Per Month but i dont want this insurance . I already done a loan account from your company so you are request to cancle my insurance and refund my issurance amount. I provide a cheque of ICICI Bank Ltd to you worth Rs 1327*14=18578 so how to charge exeecd amount i will take a action from cansumer court against fraud.Kindly Confirm.

Thanks & Regards
Anmol Chopra
Ludhiana
[protected]

Dear Customer,

Hi, I am Priya from Future Group. Please write to [protected]@futuregroup.in with your contact details, details of the store you purchased from, invoice details and the reference number 2674. We will get in touch with you over your issue.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

koryo split ac — Behaviour

I bought a Koryo AC from Big Bazar in 2010. When i complaint to Service Centre for due AC servicing & they lodge the complait. But behaviour of Lucknow Service Centre employ is very rude & not talk very well to customer. Doing misbehaviour over the phone. Not to attand the service.

Koryo is not providing the after sales service. Pl. avoid the Koryo product.

Koryo Split Ac — compression default

sir/madam
good day.....its really sad to inform you about the negligence of the service center that still my ac compressor of KORYO still not repaired even though i register the complaint on 18/june/2011 my req id ALSC[protected]. Still the service center passing their time by saying wait for a week and like tht so much time passed.
pls look up this matter and revert reply asap on [protected]@yahoo.com

rgds
iqbal ahmad

Dear Customer,

Hi, I am Priya from Future Group. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store from where you purchased and the reference number 2675. We'll get in touch with you over this.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

BIG BAZAAR — Delay in Installation of the LCD TV

I bought one LCD TV (Panasonic Make) from Big Bazar ( EDM Mall), two weeks back. And still i am waiting for its installation. So many times, we called up the big bazar's customer executives but thay have not send any installation person yet. Most of the time they dont pick the call and when luckly someone picks the call, they always says that person will reach at your house within 48hours. But its being now 2 weeks and we are still following up with the Big Bazar guys. There reponse are patahtic and when atlast we said that we are going to launch a compaint in consumer forum, they bluntly said ... do it ... as if there is no fear of cunsomer forum nowadays on these people.
Contact info of the Biz Bazar's customer executive - [protected]



Regards,
Gaurav Sehgal
[protected]

ddd

buddy, i am facing d same problem. hav u gone to consumer forum, well m plannin' actually.

Dear Customer,

Hi, I am Priya from Future Group. We regret the inconvenience caused due to the delay in installation. We will take it up with the concerned teams. Please write to [protected]@futuregroup.in with your contact details, details of the store from where you purchased, details of the invoice and the reference number 2657. An agent will get in touch with you over this.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

HI ,

I have purchased a rice cooker in Big Bazaar Ameerpet - Hyderabad in Jan 2010 and it went into service for 2 times in 7 Months and this time i submitted it for serive on 24 september and until now there was no repaly or they not even taking the call.

Such type of products needs to necked out from the market.

I am Arjun Bhatia living in bhayandar purchased a koryo spilt ac from big bazar bhyandar (w). Sinc ten days i have loged a complaint for service only false promises is given but nothing has been done still.

Hi,
I am also facing problems, after complaining for 15 days no-one is coming to repair the AC in mumbai.
complaint number 314679

KORYO SERVICE HERE IN DURGAPUR IS THE WORST. SINCE LAST 2 YRS I AM SUFFERING WITH THE SERVICE OF KORYO A.C . MY MAIL ID IS :- [protected]@gmail.com. THE CUSTOMER CARE DIV OF KORYO MAY CONTACT ME IN THIS REGARDS ASAP. NOW I AM THINKING OF GOING TO CONSUMER FORUM.

i, p.srinivas from visakhapatnam.I have purchase a fan from Big Bazaar (EDM Mall), the company is Koryo.

After one month, i am facing problems .and after so many requests / call - the engineer has repaired and after two months i am again having same problems and now the same probs come out but this time i am planning to exchange this worst fan.
unfortunly i have purchase a home theatre in koryo company. that is also same problem, , , , within one month again sound boxs r not working properly...it is very to say...very bad product in koryo company...

Friends, i am strongly recommend, pls dont buy Koryo product - even not in free...

I am also want tell some words to Big Bazaar Team - "

Dear Mr. Raghavendra,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused and would be glad to assist you further. It would help if you could write to [protected]@futuregroup.in with the invoice number and reference id 2635. An agent will contact you shortly with an update on your issue.

Regards,
Priya
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

I am complaining regarding the purchased KORYO 1.5 ton split type air conditioner from Big Baazar, Aditya Mall, indirapuram Ghaziabad on[protected]. On[protected] its Voltage stabilizer stopped working. This faulty stabilizer could have caused the problems with our electric circuit. So, Contacted the Big Bazaar on[protected] and handed over the defective voltage stabilizer. I was given Complaint No. 42234. They ensured me that same will be repaired within 4-5 days.
I personally visited around six times till date but all in vain. I contacted in charge of Electronics department Mr. Inder Sen on phone No:-[protected] who ensured me that repaired stabilizer will be delivered very soon. After waiting for a long period (Upto[protected] I approached again but he misbehaved with me on phone and ordered me to collect the defective stabilizer and contact KORYO service centre in Delhi (Vikas Marg). Personally contacted KORYO service centre on phone no;-[protected] and requested them to make arrangement for delivery of repaired / replacement of voltage stabilizer.
I would appreciate if you could solve my problem. I look forward to your reply.
Ravinder Sathoo
Phone No:-[protected]

Hi I am Nabonita from Bangalore, I purchased Koryo Washing machine from Bangalore Big Bazaar Lido on Oct 2011.Since the time i purchased, it started showing defects.My washing machine automatically stops while running or does not start at all .In 1 year i had to complain 10 to 15 times. But in spite of so many complains the Technician could not resolve the problem.Let me tell you every time i complained i had to follow up continuously with customer care and then the technician would take his own gala time and come to check the problem after 14 or 15 days .And every time he came he would say the same story that the PCB board has problem and has to be replaced .He says the PCB board will be replaced in 7 days but it gets replaced after 2 month .Even after PCB board is replaced the problem exist and again my complain cycle starts .The technician has taken my PCB board twice .Till date the problem exist .I have complained again to the customer care with my complain number as 428743 .They told the technician would come in 48 hrs but it has been more than a week no one from service centre has responded. I call up the customer care daily to just get the answer "The technician will attend today" but till date the technician has not even called up .Also last time i spoke to the customer care an executive who told his name as "Kapil" has been so rude that i really felt frustrated and decide to go to Consumer forum and will also take this up with Consumer court. Firstly Koryo sold a Defective machine for 10000 and then there customer care and service centre offers such a poor service.

Dear Koryo team,

This is Dayanidhi
Address: Plot no-7
New City Colony,
New Bowenpally,
Secunderabad, A.P-500011

I have bought a Koryo Eletric Cooker on 28/12/12
From Big Bazzar, Ameerpet, Hyderabad

Details of product

Model no-KEC181N
Specification-230 V AC, 50Hz, 700W
Capacity-1.8L
Serial No-APKEC181A12H
Manufacture Date-August/2012

Which is not functioning now. I am facing a lot of problem,
I despritly calling service center numbers
[protected]not reachable)
[protected]No one picking the call)

Its enough not I want replace this item.
Send somebody with new product and take the damaged one.
Reply Must.


Dayanidhi Nayak
Ph- +91-[protected]

sir i purches KORYO KOT2321SS HEAT WAVE ELECTRIC OVEN ON 20 AUG.2015 AFTER ONE MONTH OTG SHUT DOWN COLSE FOT REPAIR ToO e ZONE ON 26 SEPT.2015, ON 2OCT 2015 HOME DELIVER OTG WE JUST START & CHECK THE OTG BUT DELIVER MAN COULD'T WAIT WE AGAIN SWITCH ON OTG BUT COULN'T START I AGAIN COMPAIT TO E ZONE THEY SAY MAN WELL BE COME AT HOME WITH PART STILL ON 10 TH OCT 2015 PART WELL BE ORDER NO MONDAY MAN COME AT HOME, IN WARRANTY PERIOD SO DELAY WHAT ABOUT AFTER WARRANTY NUTAN KOLASKAR [protected]

The phone numbers which are given on internet site are appear to be fake. not a single number responds.
No one answers on the call centre number also. Your service appears to be hopeless.
I will never go for any KORYO products and will never recommend for the same.
Your customer care service is the worst one.
Dr.Dinesh Shrimanker.
RAJKOT>>>>>>>>>GUJARAT.
[protected]@rediffmail.com
N.B...Remove the column"Your Rating"

I purchased an induction-oven from the Big Bazar shop of Abani Mall, near Shalimar stoppage, G. T. Road(South), Howrah last year. But from the beginning, its use gets trouble. Very frequently, the oven shows a remark stating "error 5" and the oven gets stopped its function. Would you please help me in solving the problem.

Arabinda Kumar Mukhopadhyay
[protected]

I have purchase a 32 inch LED TV on 15th August 2019

From the past one month, I have been facing problems and raised Following complaint No.[protected] and[protected]. After almost 1 month and that also with so many follow ups - the engineer visited and repaired and within 2 days i am again having same Light problem, this time lights are visible when switching on the TV. Attaching pictures in the mail
It is very sad...very bad product in koryo company... and more than that very very worst service.
I request you to please replace the TV immediately and dont cheat Indian customers like that.

Dear Customer,

Hi, I am Priya from Future Group. I will take this up with the concerned teams so that your issue is resolved at the earliest. Request you to write to [protected]@futuregroup.in with your contact details, invoice details, details of the store you purchased from and the reference number 2564. An agent will get in touch with you over this issue.

Regards,
Priya,
Future Group Care

koryo LCD 32 " — LCD not working

i have purchase koryo LCD32" i march/2010 in now last 1month is not working. so i hv goto koryo service center is register my complain and say this time parts not available parts come to with in a 1week,

bat i hv wait last 1month and parts not available, and service center Persian say company not given me any reply so i can't service Ur LDC,

complen no :-349218
name :- vaibhav
cell no :- [protected]

i hv called to customer care here say parts not available and not any time fix for parts availability


pls help to this case

bcz not satisfied to company service...

Dear Customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused. I have forwarded your complaint details to the concerned team and you will receive a reply from them soon.

Regards,
Priya,
Future Group Care

KORYO LCD-32" — SPEAKER NOT WORKING &PICTURE QUALITY IS VERY POOR,REMOTE NOT FUNCTIONING QUALITY

Dear Sir,
On dated 29/01/2012 i have purchased a KORYO LCD 32" Model No KLD32HV-QMA for Rs.-14690/-From Big Bazzar Sewa Grand Mall 40645 Sarai Khwaja,Delhi-Mathura Road Faridabad,Haryana-122006.Invoice No.-0034267 Dt. 29/01/2012.But from Starting day it was not working properly,speakers are not clear volume not hear voice,picture quality is very low not adjustable.Many complaints file to Big Bazzar Sewa Grand Mall 40645 Sarai Khwaja,Delhi-Mathura Road Faridabad,Haryana-122006,and also made many complaints to KORYO complaint center Mobile No - [protected],But no response given,Please do something to change my LCD.
Thanks
Narinder Kaushik
H.No.-305-G,Sector-8,
Faridabad-(Haryana)-121006
Mobile-[protected]

COMPLANT IS BEING NOT HEARD

Thanks, but still i hav`nt received any call from you, hence problem still pending.
Narinder Kaushik
M-[protected]

Today i.e. 17/03/12 after one month no assurance given to me that what`s going on against my complaint made on 17/02/12 with complaint no 380248, please suggest me next action?
Narinder Kaushik
M-[protected]
[protected]@rediff.com

Dear Sir,
On dated 15/04/2011 i have purchased a KORYO LCD 32" Model No KLD3227BV11 for Rs.-20990/-From Big Bazzar, Kidwai Nagar Kanpur Mall .Invoice No.-T52/18410 Dt. 15/04/2011.But from Starting day it was not working properly one line comes in center of the LCD, .Many complaints file to Big Bazzar and also made many complaints to KORYO complaint center Mobile No - [protected], But no response given from 5 months, Please do something to change my LCD.
Thanks
Ram Shanker Verma
450 Main Ganj,
Old Central Bank Building,
Etah-207001
Mobile-[protected]
email ID [protected]@yahoo.com

Collection I (future group) — No warranty support & False commitment

I have procured furnitures from Collection I in the month of Sept 2009. One of the chair of Dining set broke in the month of April'10.
I have placed one complain (complain no 230) to service desk of Collection I Kolkata - (Homeland).

After a month one person visited my home taken the defected backrest of the chair. Since then i am follwoing for the replacement and getting false commintment after commitment.

Lastly they have informed to go to any Collection I out let and select a Dining set they will replace the whole faulty set as spare is not available (if price is higher i have to pay the balance). I have visited on 5.12.10 at Homeland kolkata and selected a Dining set.

Surprisingly they havnt taken the balance excess pyment and asked that they will get back to me seeing stock with in a day.
I am fed up with this follow up business. I want govt to take some serious step with this kind of organisation / shope where they suffer customer day in day out.

hope some solution will come.

Dear Mr. Somnath,

This message is from HomeTown.

We have got your confimation that the complaint was resolved to your satisfaction, after the replacement was done.

Assuring you the best of our services.

Sincerely,
Customer Service

Hamne bhi Big Bazar se Koryo Geyser Kharida- 15 saal ki tank par warranty and 2 years other warranty. par lagate hi Thermostate kharab nikla . 20 din se regular complaint ke baad bhi abhi thik nahin hua.

Hopeless service/cheats.

Dear Damodar,

Greetings from Future Group. I am Priya. We regret the inconvenience caused. Kindly write back to us at [protected]@futuregroup.in along with the store details, contact details, invoice details and reference ID-10077. We will get back to you.

Regards,
Priya.
Future Group Care.

Dear Damodar,

Just a reminder that we have not received any details from your end.

Regards,
Priya.
Future Group Care.

Very Poor Quality Service, . Awaiting to get one coil for the past 40 days. Why do the sell when they cannot service it .

E-Zone is also responsible to sell such third class product which they tell lies saying it is excellent product. Nowhere e-zone even takes care on such complaints.

Twice the coil has gone off in 2 years & everytim it has taken more than 40 days for someone to come back.

Utter waste !!DONT BUY ANY PRODUCT FROM E-ZONE & KORYO

Vivek
[protected]

Hi,

Big bazaar is responsible for this issue as they allowed this third class brand (Koryo) in there premises selling miss branded items. So customers please don't buy any electronic products in Big bazaar.

I have purchased Koryo water heater one month back[protected], first it was working fine suddenly within 15 days the hot water was reduced to 5% from 70%.

Usually if we compare outcome of cold water (100%) and hot water (70%) force will be there. But in this case it is reduced to 5%.

There is problem in the Koryo water heater so please don't buy this third class brand.

Dear Customer,

Hi, I am Priya from Future Group. We understand your concerns and will try our best to resolve them from our end. Please write to [protected]@futuregroup.in with your contact details, details of the store where you purchased the product from, the invoice details and the reference number 2429. We will get in touch with you soon.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

I Forget to mention the Complaint Number.

The Complaint number is 373299.

Dear Customer,

Hi, I am Priya from Future Group. I will ensure that your issue is resolved by taking up your complaint with the respective teams. Please write to [protected]@futuregroup.in with your contact details, details of the store you purchased the product from, the invoice details and the reference number 2308. An executive will get in touch with you over your complaint.

Regards,
Priya,
Future Group Care

Koryo/Multi mate microwave — Demo

My colleagues gifted me Kory microwave on my wedding anniversary, it was purchased from Big Bazar. Till date no one has turned down for giving demo inspite of big bazar taking note of the same thrice.

My suggestion to public please don't buy Koryo appliances.