Koryo Complaints & Reviews

Dear Sir,
Reference: Complaint No.425364 dated 10/15/2012 12:28 PM.

I have deposited my defective Koryo Water Heater 3L Model KWHINIat KORYO SERVICE CENTRE, JAIPUR vide Customer ID 12/26/2012JASC[protected]on 12/26/2012 at 1:25:49 PM.

The Water Heater has not been returned to me at my residence Flat No. M-013, Ashiana Utsav, Kalwar Road, Jaipur -303706 so far despite repeated complaints and phone calls.br...

we bought a vegetable chopper of KORYO, its under warranty period and it malfunctioned so we sent it to local koryo service center for repair,we sent it for r epair on 23.09.2012 n till date they are delaying it week by week telling the part damaged is out of stock.we called several times to their helplines n asked for the necessary repair sooner but no use.if the product under warranty had such response from the company what do we expect...

I PURCHASED A KORYO INDUCTION COOK TOP DATED 24TH NOVEMBER 2012 FROM BIG BAZAAR PHOINX MALL ALAMBAAG LUCKNOW. IT IS UNDER WARRANTY I HAVE GIVEN IT TO AUTHORISED SERVICE CENTRE ie SWASTIK CUSTOMER CARE CENTRE ON 18 DECEMBER 2012. THEY NETHER REPARING IT NOR WANT TO EXPLAIN THE REASON WHY THEY WILL NOT REPLACE. I HAVE MADE SEVERAL INQUIRY BUT STILL THEY ARE NOT RESPONDING....

I bought a induction cooker of koryo from big bazzar dhanbad in september and within 2 weeks the glass plate got crashed and the heating coil was visible . I went to the nearby Service Centre i.e. Parmila Electronics , Bank More .Thereafter I was told from Kolkata's Service centre that it cannot be
repaired and I shall be provided with a new induction cooker. ....But I don't know What's the matter ? Today Its 21st...

I purchased Koryo Washing machine from Bangalore Big Bazaar Lido on 22 Oct 2011.
Slip No. 873
Bill No. T9/31580
LP Code . [protected]

Since the time i purchased , it started showing defects.My washing machine automatically stops while running or does not start at all .
In 1 year i had to complain 10 to 15 times. But in spite of so many complains the Technician could not resolve the problem.
...

we bought a koryo 1.5 ton Split AC in chennai from EZone on 5th march 2012. it is installed on 6th march. For the first ten days it work well.But later there is a problem regarding cooling. We make a call to EZone guys. The technician came and said that the installation had not done properly. So they send the installation person again, it works well for only 2 days and the problem starts again.Though we make continues call to Ecare no one...

Purchased Split AC(1.5 ton) Koryo Co. made from Big Bazar,Aditya Mall, Indirapuram, Ghaziabad. Its Voltage Stabilizer stopped worked after 4 months. Since the item was under its warranty period I made complaint at Big Bazar, Aditya Mall and defective stabilizer was handed over at Big Bazar.vide complaint No;-422341. Assurance was given that the defective stabilizer will be repaired very soon. It is regretful that after making several...

Dear Sir /Madam,
This is to complain that I had put Biryani to cook @ 15 minutes, But the turn table Glass plate broke itself into pieces in 07 minutes, I had made a complaint to repalace the same,I am ready to pay whatsoever the cost maybe although it looks to be companys technical fault,My complaint has been given a monthback no action taken,The Cusomer Service executive,says we have forwarded the complaint and very...

I recently purchase koryo mixer grinder at big bazaar, saharaganj, lucknow on 15 august 2012 . Now it stopped working. Called customer care several times, no response. Poor brand!!
Bill No.- 0001059

Navneet Baranwal
[protected]...

I have purchased a KORYO home theater from a mall in Gurgaon. Soon after the purchase it got faulty. Under warranty period it got repaired in service center days after following the center for 35 days. After 10-15 days it got faulty again, and now u will be surprised to read that the system is lying in service center since first week of April 2012. I have approached all the contacts available from any sources , most of the persons will make...

PURCHASED 1.0t ac from big bazar Metro walk Branch, Rohini, Delhi It had been working fine .Howveevr as soon as warranty was over it conked off in the month of June and we had lodged a complaint on ecare number[protected].

The engineer came and said a part need to be replaced and also took the payment of visiting charges from us.
Till date no one has come with the part.
Initially when we called the customer...

During the independence day sale this year (2012) i bought a Sony Bravia 26" LCD TV and a 1.5 ton Koryo Split AC form the Ezone in eMall on Chandni Chowk in Kolkata

Concern on TV
Before delivery of item i had SONy Customer service calling me innumerable times to confirm if I have received the TV when ezone hadnt even delivered me the product. The issue here is ezone sent incorrect communication to SONY helpdesk......

DEAR SIR, 27-08-12

I PROCURED ONE KORYO 15 LITER GYSER ON14-08-12 FROM E-ZONE OF HOME TOWN. NO ONE CANME TO GIVE A DEMO TILL NOW. I TRIED INSTALL FROM OUTSIDE WITH A EXPERIENCE PERSON. HE CHECKED AND SAID IT IS NOT WORKING AND CONTTACT CUSTOMER CARE FOR CHANGE. KINDLY, DO THE NEEDFUL. IT IS VERY URGENT.

PANIGRAHI
MOB-[protected]/[protected]
ADDRESS- BETA-II, GREATER NOIDA, NEAR JAGNNATH...

The koryo oven(model no. kmc 2122) brand of future bazaar was brought
from big bazaar, empress mall, nagpur on 26. 2.2011 with 2 years
warranty. In december 2011 the oven was used for 1st time and became
out of order. After that the oven
was sent to koryo workshop, nagpur and was delivered in april 2012 but
was still out of order. After that again a complaint was filed
(complaint no. 390350 on toll...

My LCD was not working and I called Koryo customer care on 21st July. Engineer came to my house and said, one part need to order. Its almost 15 days but no one came to my house to change the part. LCD is out of order and each time I called Customer care, I got answer " please give us 4-5 days". Today 4th August 2012, when I called customer care, they said they need another 10 days. They need 1 month to change the part. Even not...

Sir,

I purchased MW oven "KMC 2323" from Big Bazaar, phoenix, UPAL Mall, CP-Sector-B, LDA Colony, Near Hotel Picadelly Alambagh on 23 Jul 2012 at 11:34 AM against TRANS No "39605", Item Code: "[protected]". I have been assured by the salesman "Mr Anand" that the appliance would be installed with demonstration by their representative at residence within 24-48hrs of purchase of...

Hai sir
recently i purchase two items on feature bazaar but your courier person without information coming my room but unfortunately i am not their so he calling but i am not attend 1 hour after i call back.and next day means today i am call and tell the person to today please give my friend waiting for you,and he is give you my id also,But he is coming and call me, i have not in coverage area so he go back so please kindly...

My Complaint No 406547 on Koryo E Care is registered on 21 Jun 2012
The technician visited informed that he ordered for a change of compressor. which is still not delivered and complaint not yet closed
today date is 13 July 2012...

A Koryo KHT 3000 home theatre was sent in a Gurgaon service centre on dated 23 april 2012 complaint no. 395541.Respite calling so many times and so many persons ([protected]- Mr. Mahesh) [protected] (mr. Chandani) , no solution has been made yet. Nobody seems to be serious about the repairing of the system.It seems like a fake customer service centre. Koryo products' after sale service is too poor. I must had thought before I bought the...

sir,
I had deposited rs 2499 (wide receipt no.413 dated 25.1.2009) for koryo microwave oven. due to unavailability/overbooking of the item i was not handed over the piece on the time,but was assured of delivery later on. Due to my unavoidable transfer , i had to go out of station, and was unable to receive the item.I had informed all this to the store via telephone.

on showing my original receipt, they assured me of...