Koryo Complaints & Reviews

I, Ms Ananya Choudhury from Haldia purchased one double bedand one cupboard on 2nd May'11 ans was committed by the Big Bazaar shopkeepers that the items would be delivered on 3rd May by evening positively. But on 3rd May neither the items were delivered nor they informed anything to us from their side as they were responsible to inform us, even on calling them they refused to deliver that day and were giving some excuses. Till now I haven't received my items and my trust on their customer care service has already gone away. If this remain the attitude of their service then very soon then customer complains will damage definitely the reputation of Big Bazaar. I am very much disappointed with the service of Big Bazar.

Have you been able to get hold of this guy?I too have similar story but i bought it from Big bazar, GIP, NOIDA.Can you also give me the number of this Koryo Service centre guy ?

Thanks
Rajeev

MY KORYO GEYSER TOO BURST. DONT BUY THIS BLOODY GEYSER. IT IS DANGEROUS TO LIFE. WE SHOULD BOYCOTT ALL BIGBAZAAR PRODUCTS. THEY SELL ALL CHEAP LIFE THREATENING GOODS AT CHEAPER PRICE.

It should be made mandatory to print e-mail address of the customer grievance cell of the company on the cartoon of the product and in the cash memo of the product by the company so that any problem in the product or in redering service may be communicated to company in time .since last one week I am searchig the e- mail address of the koryo, home solutions retail india limited, Andheri, Mumbai to register my grievance about poor after sales service of a product, koryo microwave oven, which is dead since purchase. The Govt of India compulsorily should do this .

I have a similar complaint. Even I bought a convection oven microwve oven Model 2121 from R-City mall (Big Bazzar) Vikhroli, Mumbai. I too waited for the technician to come and instll it but nobody turned up for installation and basic guidance. Eventually I did it myself but unfortunately even the packed piece found to be defective. There was smoke coming from inside on switching on the oven and even there was no display. With great difficulty I have lodged a complained with their e-care and still awaiting the mechanic's visit. Very poor service I can say. As for the product I am yet to experience it as the packed product itself was defective and hence got no opportunity to use it. Mr. Kishore Biyani should take them to task for such poor service or discontinue promoting this brand.

Koryo Microwae gifted to us in the year 2008 August (friends purchased in Big Bazar, Hyderabad), but unfortunately we could not get a chance to use it till October 2010.

Brand: KORYO
Date of purchase: 2008
Model: KMC2121
Customer ID: 10/7/2010HYSC[protected]
Compaint given on October 7, 2010

We observed that the microwave is not working (power not coming) when opened for the first time. We gave a complaint to the call center ([protected]) on October 7, 2010. Service center people (From Koryo service center Attapur, Hyderbad Phone: [protected]) Haneef and Aleem ([protected]) took the microwave on October 27, 2010.

We have contacted call center for the status more than 20 times and service center for more than 30 times, but there is no response from their end.

Now the service center people are telling us that the contract between the service center and the company (Koryo) has been terminated and we need to contact some other person (Shyam Sunder) in Maredpalli, Hyderabad service center.

There is no proper response from call center, company and service center after such complaint, it is very negligence of company.

Please help me in this regard.
We fedup with KOYRO service.

Krishna
[protected]

even i faced the same problem no demonstration after a relati ve of mine gifted me this microwave ov en koryo kmc2122 model. till today after 1 year i have not been able to use it.

mrs. dcosta

Very difficult to deal with Electric appliances, Though its a high voltage product Koryo Microwave,
No demo as well no information how to use it. I brought 10 year ago still it was unused as once, on helpless with no guideline from the company, I started myself to run it kept Idali, Plastic which came along with product, start melting, upon scared..never ever dared to use it..Though I made many request to their serves center for demonstration., Non from company ever came to guide how to use this product.
Microwave we have but, no use on not guided how to use.

High wattage product connected to electricity. Convinced better to live without product.

I had purchased one .8 ton Koryo AC split type from Bigbazaar, Highland Park Kolkata.

The performance is awful. Within six months o[censored]se the gas leaked and the service center people are not responding.

I have burnt my fingers in buying a cheap AC. I suggest the purchasers that pl do not waste your money being provocated by Bigbazaar people :Is se sasta kahaa nein milega" by purchasing a low grade product which do not work for more than a year.

i have purchased a KORYO AIR CONDITIONER MODEL NO.KSJ18AO35 DATE OF PURCHASED-30/06/2010 BILL NO-T23/11667 from BIG BAZZAR...which is found defectiveat at d stage of trial, when it was install and d remote was also defective as it has no button of reset and lock...d complain about it was made on 3/07/2010 on the call of ALL INDIA SERVICE NETWORK[protected] and d complain no. was noted as 242610. but the complain was not sort out then again reminder of the complain was made on d same no. as above on 10/07/2010 and d sort cuming of complain is awaited till now...after waiting response ofto 10 days i have to come resister this complain before your INDIAN CONSUMER COMPLAIN FORUM. for immediate redressel and for compansasion of he suffering with hot weather...

MR B.N CHATURVEDI {10/07/2010}
ADV HIGH CORT
[protected]

Dear Friends,

Koryo ka TV lena matlab apne aap ko Problem main dalna hai. Maine bhi koryo ka TV BIG BAZAR se liya tha par last month se us main DISPLAY ke problem aa rahi hai. Last 31.12.09 ko maine us main RS 800/- Lagaye the or aaj fir same problem aa gai hai, or complaints karne par Service Center se dhang se zabab bhi nahi milta hai.

PLS PLS PLS PLS PLS PLS Koryo ka koi bhi brand ka products mat lena

Amit SHarma

I have bought koryo 21'' TV in Big Bazar 2 years back. v lost the manual while shifting our house. now the tv channels lockes and even tuning system also locked. (tune lock - On, Child lock - On). how couls v remove these too. v couldn't watch many channels and couldn't tune channels too. so tell the sol;ution for this prob pls.
Thank you
waiting for ur feedback ASAP.

Raji

i have bought a color TV of 21" from Big Bazar of KORYO company one month back and now it is giving display problem and main thing is no body from service center respond...even in warrenty card the numbers have given, always be switchedoff or some doesnot exist...if my mistake some one picks up then he/she gives another number whcih is also useless...

this is my humble request to avoid KORYO products...Their products are as poor as their service..

Dear Friends,

Maine koryo ka 21" TV BIG BAZAR se last Oct 2009 ko liya tha par usmai colour ke problem aa rahi hai. mere ko lagta hai ki koryo company ek ghatiya company hai...

dosto jab bhi tv lena branded company ka lena...

koryo company ek froud company hai.

Ramesh

Channel Lock.

FUTURE GROUP KA

KRYO BRAND ...PURCHASE KARNW KA MATLAB



APNA FUTURE KAHRAB KARNA


ITNA 3RD CLASS BRAND HAI ...EXPLAIN BHI NAHI KYA JA SAKTA

AUR SERVICE KA HAAL AUR BHI KRAB ...A.C KI COMPALINT GARMI MEIN KARO TU ..COMPANY TECHNICIUN ..SARDI MEIN BEJTI HAI ...

For UNLOCK the child lock and tuner lock plz do the following.

"Go to the channel which is locked and pres "---" key for few sec .. it would be unlocked, also repeat this for tune lock."

Sadik Vadia

Makes me wonder if Koryo products are really that bad or people who are complaining about them don't know how to use the product properly? I have a toaster, geyser, and microwave grill and all seem to be working fine for me. Toaster and microwave were bought in November 2009. There really isnt any technology in a toaster for it to get a repair so easily. Geyser was bought recenty but as of now I still haven't seen any leaks and it is heating properly. For how big BigBazaar is and how many people buy Koyo products as spares or temporary use the number of complaints you are seeing don't seem significant. Right now it only looks like some people had bad luck and got a defective product or they didn't know how to properly use the product.

koryo HOME THEATER is not working !

I bought Korya home theater from Big Bazzar.

Its not powering on. And response from its Delhi service center is very poor. Some times they even do not pick the phone

koreyo 3000W home theatre remote lost

Koreyo 3000W home theatr remot lost .home theatr is not start

i have purchased Koryo Microwave from Big Bazar 1.5 yrs before. mica sheet is broken from very first when i purchased Kroyo Microwave. i made complaints several times but there is no response from koryo side till yet they have not replaced mica sheet.

Koryo — SPARKING in Washing Machine

Dear sir i purchase a washing mechine before 15 day but from last night
the mechine is making electric sparking in side of mechine
i am very unhappy wid this product.
can u suggest me what should i do.

Koryo washing machine — Sparking in washing machine

i have forworded complaint for repairng Washing machine.
bt there is no any service.....


Vishva Deepak Srivastava
[protected]

Thanks for warning potential customers. May be you should file a police complaint and forward the same to the company.

Cheating People dont buy anything there, the service was very worst and lazy to respond. And there own products soon get repairs. So, as a literate you should take this to the consumer court

I purchased a Koryo DVD player from big bazar cuttack. There on testing the player was reading the usb port. Now when I insert my pen drive it is not able to acess. Should I do some changes in the set up or what? The working manual is completely silent on how to acess a pen drive.

Koryo dvd/video — not working

I bought a koryo passion dvd/video set six months before and it is not working properly. Pls inform us the service centre in bangalore.

koryo-DVD — DVD IS NOT SWITCH ON

hello I have apurchase a DVD plear model no KDVD200UD &sl noBWMK DVD200UDAO8J08488 from big bazar the company is koryo on 22july 2009 .THEwarranty given on this product is one year In the first week of 05 may 2010 the dvd was not switched on .Iam go their service center of mangalore he tell me spareparts is not avible so you come 15 may 2010.when I GO THIS DATE she said me the DVD is dead , so company is replacement new dvd ina one week . but after two month also their is no response from their side. iam so many time go koryo service center but allways one answare THE MAIL NOT COME FROM MUMBAI/BANGALORE.SO PLEASEgive some solution for it.you can contant me on my email I.D. thanks and regards yogendra singh mangalore my email id www.[protected]@yahoo.co.in

I have also purchased koryo Electric cooker on dt. 18.2.2010 from big bazar Kalyan. It has been used for only four times & the product becomes faulty. when i approached to the big bazar about the product they said that it will take two days & as it is electronic item there is no guarantee for fault. I told them that i am Electrical Engineer & this product is an electrical item not electronic and this must not be become faulty within a month.
it realy gives me mental trouble

Very much true that Koryo sucks.They are not competent enough to survive in he market.There products are productive for a short span of time.

I am fed up with KORYO services...

Request to Higher management plz arrange training especially customer service skills to your employees and upgrade your techinical Team.

Dear Mr. Srikanth,

This message is from HomeTown.
This complaint was closed by refunding the amount you paid for the installation after you wrote to us on [protected]@home-solutions.co.in.
We have got your confirmation too.

Warm Regards,
Customer Care - Home Town.