[Resolved]  Bmtc — poor behaviour & wrong way of taking bus fare

Address:Karnataka

Every time we cant give the exact bus fare . Sometimes we may not have change. I[censored] give a note of Rs.10 and ask for a ticket of rs.5, for that also conductors are shouting like anything. And sometimes simply they are keeping the change with them . And if you ask again shouting.Conductor scolding public like illiterates,its actual shame on BMTC Selection team..Please do hire who are well behaved one,otherwise may result in........
Like this many days i've given 10rs for a rs.5 distance.
today this thing happened in bus no.KA-01 F-4742 Kengeri to yeshvantpur..time:6:40 am-7:30 am,date:1st March 2012
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Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

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Dear Sir,

I am Anil from LIDO (ulsoor), i am travelling everyday from LIDO to LIFESTYLE throgh BMTC bus
Today i travelled Through same route in the Bus no.KA-2450(route no.201).usually i use to take 3 rupees ticket for the same route.sometimes the conductor wont give ticket at all, if ask him to give the ticket he will ask 2 more rupees and will say that the ticket charge is 5 rupees.He claimes that after Ulsoor next stage is Hosmat.Is this a correct point if not please confirm the same.please take some action to stop this since i will be the one who will be fined because of not taking the ticket.


Awaiting your rply
Thanks & Regards
Anil.s

BMTC — Bus is not stoping at the bus stop

Dear Sir/Madam,

Yesterday 20-05-09 I was traveling in a bus 328 B from Kadugudi to Saigarden . The Bus stop is recently sanctioned. The driver of the bus did not stop at the stop even after my repeated request. More over the bus was stopped near Belthur for the convenience of the driver. He not only stopped at the stop but also behaved very arrogantly. The stop is actually sanctioned as a request stop and all the buses used to stop there. Next stop which is Seagehally is about 15mns walk from Saigarden.It will be really convenient for the commuters if the drivers stop the buses at the stop, not at their convenient places. Please take this complaint seriously because walking on this road is not safe and as a lady it is very difficult for me especially in this weather.

BUS no: KA 01 FA 768

Time : 06:30 Pm

Route : 328 B


Thanking you

yours faithfully

Saritha Varma
Saigardens
There are no buses stoping at trinity circle from past one week at peak hours i.e 6pm to 7pm. The Bus no's 330, route: shivajinagar to marathahalli which used to stop at trinity circle, take diversion at Bangalore central instead of proceeding towards MG road and trinity circle. This is causing great difficulty to the people travelling fro trinity circle to Marathahalli. Please consider this issue as top priority and take action as soon as possible
I faces similar problem in kormangala route, bus no KA-01 F-2558 today
I want to know is there any genuine forum where we can put our complains about these bmtc conductors and expect proper action against them?please let me know at the earliest
A driver-cum-conductor is cheating passengers not accepting puspak passes...instead he it taking money without giving tickets..

I request the authorities to kindly take an action and look into this issue on priority.

( KA 01 Fa 1643 - HAL to KBS (PUSHPAK BUS))

Regards,

Gajendra Bhat

BMTC — Charging excess fare

I am Shibu Y Das, working as Assistant Audit Officer (Gr. B Gazetted) in the officer of Accountant General (Central Govt.).

Today (10.06.09) i travelled from RT Nagar (Post office junction) to Kanak Nagar by bus route 415. i forgot to note down the bus number. the ticket fare is Rs.6

at first he took Rs. 5 and did not issue the ticket. when i asked for the ticket he toook Rs. 8 (while the actual fare is Rs.6). and he even challenged me to complain when i questioned him. i seriously doubt that what he issued to me was not a new ticket, but he was already issued to somebody else thus recycling the ticket (this i am not sure). Ticket No. is R[protected]the ticket reads KSRTC while the bus belongs to BMTC)

i hope that authorities notice this complaint and take action to prevent this.

BMTC — Bus is not stoping at the Stop

Dear Sir/Madam,

Yesterday 20-05-09 I was traveling in a bus 328 B from Kadugudi to Saigarden . The Bus stop is recently sanctioned. The driver of the bus did not stop at the stop even after my repeated request. More over the bus was stopped near Belthur for the convenience of the driver. He not only stopped at the stop but also behaved very arrogantly. The stop is actually sanctioned as a request stop and all the buses used to stop there. Next stop which is Seagehally is about 15mns walk from Saigarden.It will be really convenient for the commuters if the drivers stop the buses at the stop, not at their convenient places. Please take this complaint seriously because walking on this road is not safe and as a lady it is very difficult for me especially in this weather.

BUS no: KA 01 FA 768

Time : 06:30 Pm

Route : 328 B


Thanking you

yours faithfully

Saritha Varma
Saigardens

BMTC — misbehaved by BMTC bus conductor(KA-05-667)

Dear Sir,

i am working for a software company and every day evening around 7.15pm i used to board the 342(bus no:)bus from belandur gate near by spring field, Sarjapur road bus stop to reach kaikondrahalli bus stop.
usually i pay Rs3/- rupees and Bus conductor use to give a ticket for that.

but 9.06.2009/ 7.15pm was a nightmare for me.

i board the BUS KA-05 6667 bus and handed over Rs.10/ to conductor for belandur gate sub stop to kaikondrahalli bus stop. first he took the money and didnt returned any thing. when i asked how much is the ticket?, he started abusing me, like dont you have change, its Rs.5/-.and still didnt gave me the ticket.
when i asked i usually go by Rs.3/-, please handed over my money and give me the ticket.
then he started behaving like an abnormal persone.and told me if you dont know kanada i will throw you out from the bus.i will not give you the ticket.he even started push me out and touched on my shoulder to hit me.since my hands are full with by laptop and tiffenbox and other laugage, i was not able to defend properly.still i tried to defend my self.when i told him i will give a complain, he told me go ahead daringly.
even then he fingured out his hand on my face and touched me on my shoulder and hitted me.i tried my best to defend myself.onlookers were enjoying and laughing.

other co-passangers are really enjoying that scenario, without helping me.
i can say since i am not a kanadian i faced such kind of rough behavior.

Dear sir, i hope you will take proper action against the conductor.
i hope this complain will not be reside just like a complain in your data base without any proper action against it.

thanks & regards.
Debipriya satpathy
Bus complain
Dear Sir,
This is complain against an unknown bus conductor of BMTC(Bangaluru metropolitan transport corporation). Me and my wife was traveling in BMTC bus route no. 500. We caught bus from Nakundi (dodunakundi). We gave ticket charges to conductor and asked for ticket. Till the way to multiplex we were just asking for ticket. And when our stop came that time the conductor showed us the way to get down. He didn’t gave us ticket but took the charges. The bus no. was KA 53, 1791. And date was 9th june 2009.
What should I do now. Where should I file the complain.
Rajat.
[protected]@gmail.com
Dear Sir/Madam,

Everyday i use to travel RT nagar to peeya 2nd stage by BMTC .daily alot of peoples are doing up & down, all o[censored]s are depending on a single bus ie, 252P no. can BMTC provide the better solution with additional buses. also in the evening time(after 7PM), there is no buses from peenya to shivaji nagar.sometime we have to wait for more than 30mints.Kindly let us know that how BMTC can solve this.

hope BMTC will do the needful.

rgds,

suresh.E.M.
is there any action has been taken against the conductor?
My name is ravi. a resident of K R PURAM. This complaint is about a negligancy and bad driver. This morning as usual i was riding to office. In Beniganahalli, this bus (KA 01 FA 1736 of depot 6) had bloked the traffic..by parking the bus in the middle of the road. I tried to tel him about his mistake, he started shouting and abusing. I then noted down the number of the bus and went ahead to see if i can see any cops..so that i can complain. The same bus again followed me and tried to hit me to the divider. I finally found a traffic SI near NGEF circle. i explained him.. But didnt get a proper response. He just noted down the number of the bus and said we wil take action. Is there anyone who can take actions on poo public? Is there anyone who can make these rude drivers pay for their negligence and abusings? PLEASE HELP ME.
Respected Sir,
I am a student of MVJ College of engineering daily commuting from channasandra to hal.For which I have bought a yearly pass after paying a total sum of Rs 1340/- on which it is clearly mentioned that validity June 2009.
Today on 10 june 2009 when I boarded on the bus KA-01 FA 1884 at 1:30 pm from hopefarm the conductor after checking the pass told its not correct. I should put one more sticker on it valid for june for which I should go to majestic.When I showed him the hologram he shouted at me and forced me to get down at next stop.
->If that was the case then why additional 400 rs should a student pay to get a 12 month pass .
->easily one can take 10 month pass and get that sticker.
Hoping that BMTC will take a action soon.
Thanking you

BMTC — Introduce more buses to Malathahlli,balaji layout

Request the BMTC authorities to improve the bus-facility for areas surronding Malathalli-Balaji Layout/Jnanajyothinagar. All the residents have to come to the ring-road (kengari) to catch buses either going towards market/magadi road/nagarabhavi.

Please extend 61As; 238u, 235 series;238 series upto Malathahalli Balaji Layout. This will ease the traffic near NAgarabhavi circle and also help the commuters who reside in the surroinding areas of Malathahalli, balaji layout.

BMTC — ka-01 f-7603

this driver of ka-01f-7603 brushied my car and the conductor started arguing saying that its was not his mistake and was about to hit me while i was still carrying my 4 yr old son at banashankari. if not for my accompanying my son, something serious would have resulted in this. It may also too in future since conductors ply on same bus/time for sometime.
Respected Sir/Madam,
BMTC has put in a lot of the effort to streamline the traffic and also increased the frequency of buses.
Though there are lot of buses on the ring road, they either stop at hebbal or continue towards BEL, but there are no direct buses which continues towards Yelahanka.
There are lot of passengers who get down at Hebbal and walk across and then take Yelahanka buses.

So, May I request you to look into this matter. By providing a service towards the direction mentioned above, you will be really helping a lot of commuters.
We can save a lot of time and enery while commuting by single direct bus.

I request again to consider this matter inpar with others issues that you may be handling right now.

Thanks & Regards,
Shobha.
Hello,

I'm Anitha Working in software firm at Bannerghatta Road, B T M Layout. Every day I use to travel by BMTC buses.

Today I travelled in KA-01-FA-1901 Bus No. 365J. I took this bus from NIMHANS & was suppose to get down near Sagar Hospital. I gave conductor 5 Rs & he didn’t give the Ticket till the stop came. When I forced for the ticket he gave me Rs.6 ticket & asked me to pay other 1 Rupee. This is really ridicules wherein he was suppose to charge Rs.3 from me but he has charged Rs.6 instead. Hence I request the authorities to take immediate action.


Thanking You
Anitha
I know that some of the bus conductors in Bangalore are greedy...but this fellow is too much. He charged me Rs. 10 from tin factory to Hoodi BigBazaar. The bus number is 304. (KA 01 FA-892).
BMTC conductors not returning change and issuing tickets.

Hello this is Fehmina working for an immigration company. Every day I travel to office which is in Indiranagar by BMTC buses, The bus I take is 132, I have a complaint against the conductor, when i used to give the conductor Rs. 10 to issue a ticket to 100 ft road (the ticket value was Rs.9 previously) he never used to return the change of Rs. 1/- when asked to give the change he used to say later and keeps repeating the same and when the stop comes the bus is most of the time crowded and the conductor goes to the male section and doesnt seem to appear and we have to just forget about the change, This happens everyday and i dnt bother much as it was just a matter of Rs.1. and now the rates are increased to Rs. 10 it was ok with me. But today i gave him Rs. 50 and he issues a ticket for Rs. 10 and wrote behind the ticket Rs. 40/- there were not many passengers today and after some point of time when the bus was nearing to CMH Road he came and sat behind my seat and I askd him to return my change for that he made a strange face and said later as though iam forcefully asking him for money. When my stop was nearing i guess i would have asked about 10 times for my change and he didn't have the heart of returning my money and later on I had to go near him and ask for the money which he returned by making so many faces as though he is favoring me and it was so embarrasing in front of the crowd. I don't understand why this happens not only to me but I am sure most of the passengers has this problem. I don t understand why they have to rob money when the government is paying them. I seriously want some action to be taken against this conductor. If possible i would like to personnaly come and file a complaint against him and request you all to take some action.

The conductor is from Bus No.132 which comes to Shivajinagar in the morning at about 8:45/8:50 am. The conductor is medium height and he wears spectacles.

Thanks,
Fehmina
please take care and help BMTC for better services
I boarded the bus KA-01-F-1433 which runs as 314D route from Polytechnic to Richmond Circle
The conducted collected Rs.7/- instead of Rs.5/- and my ticket No, is N 15 878734. Inspite of my telling that the fare if Rs.5/-, he collected Rs.7/- and says that the fare is Rs.7/- and not Rs.5/-. I have been travelling every day by paying Rs.5/- in almost all the buses plying on this route and giving only Rs.5/- for the above destination. I told that Conductor that even Suvarna and Pushpak are colleclting Rs.6/- only, how come an ordinary bus is collecting Rs.7/-. He was sticking to his own fare and was not ready to agree with me. Same difference has been claimed by another passanger also in the same bus at that time.
When conductors do not agree, dont you think people are unnecessarily being fined or charged more than the usual fare. Please do something in this regard. Thanks.

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