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[Resolved]  Brand Factory — MISLEADING CUSTOMERS

I HAD SEEN AN ADVT OF BRAND FACTORY IN TOI, HYDERABAD ON[protected]SATURDAY) WHICH READ AS - "BIG DEALS - BUY 3 GET 4 FREE - GRAB 7 FOR THE PRICE OF 3 ON 12O BEST BRANDS - LAST 2 DAYS". I VISITED BRAND FACTORY, ABIDS THE NEXT DAY. TO MY SURPRISE THE ATTENDERS WERE IN FIRST INSTANCE NOT CO-OPERATIVE AT ALL & ALSO INFORMED THAT THE OFFER IS AVAILABLE ONLY ON 2 BRANDS - INDIAN TERRAIN & ALEN SOLLY(THE ADVT CLAIMED 120 BRANDS). HAVING VISITED THE STORE, I THOUGHT I WILL DO SOME SHOPPING & FINALLY ENDED UP BUYING FOR ALMOST Rs.5000/-.

WHEN I HAD INFORMED ABOUT THIS INCIDENCE TO MY FRIENDS, THEY TOO HAD THE SAME COMPLAINT THAT BF GIVES MISLEADING ADVTS ALWAYS. I WROTE ABOUT THIS ISSUE TO FUTURE CONSUMER CARE BUT IN VAIN. I DID NOT RECEIVE ANY RESPONSE FROM THEM BUT FOR THE AUTOMATED MAIL ACKNOWLEDGING MY MAIL. BEWARE OF BRAND FACTORY.
Complaint marked as Resolved 2020-08-14 00:02:46
Complaint comments  10 Comments     Updated: Share0Tweet0

Comments

i want franchise in chhindwara(m.p.)
I think when you are going to buy something then you should always keep a track on how much you are spending. You cannot blame Brand Factory if you yourself bought things worth 5000. You need to keep a tab on your budget.

Moreover, legally Brand Factory's ad might not be misleading because you must have missed reading this in the ad - "* Terms and Conditions Apply" which must be in small font somewhere.

So Partha, I don't think that it's misleading ads from BF but you liked so many things there that you bought them. Also, while paying the bill if you discovered that the deals were not right then you could have backed out and not paid.
We launched the website of hyderabad discounts and offers

the site is www.hyderabaddiscounts.com
as a few days ago i buy trousers from brandfactory ahmedabad.
brand name indico nation both the trouser having same size.
23/82 cm while i make a trial at home ..both are having different fiting so i disagree..

if you can help me out then do the need full steps

thanks,

deepak mondal.
Ha...I visited BF many a times but that was only once I was satisfied with the offers, prices or whatever it is..that was last september ... however I observed these days shopping BF is not timeworth... better u go any shop in Himayath nagar... ex :Trendz. and the one beside that...or any outlet of KOUTON.. I think that is the best idea
Its a waste to shop in Brand Factory... only old stock is avaliable, through out the year... :(
I have shoped for once in Brand Factory and found it to be misleading aswell, in the ad its mentioned that Buy clothing worth Rs. 5000 and get a crystal drinks set worth Rs 2499 in just 599... well i did thought of it once...just when i was about to pay 600 i asked the attended to show me the set, and guess what... to my surprise just at the back there was tag...which was covered with another sticker ...when we removed that i saw that the MRP is 399 only... i showed it to everyone who were present in the line...there manager said that its misprint and its the purchase price from China...we clicked some photos and asked the Manager to discuss with there main office...also threatened for launching police complain for forgery..after 1.45mins they called there main office and came to a conclusion ...and told us that they will give that as Free Of Cost for all the 27 customers...incident happened in Oct 2009, Marthahalli, Bangalore- Brand Factory.
Since then i have never visited that place...also many a times u will find these offers like Open an account and get REEBOK watch worth Rs. 2599 for free or for 599...please understand these are products which are of special class..you wont find these products in any REEBOK outlets...these are only used as Free Of Cost products ...these are cheap and bears no warrenty...trust me...these are very cheap products manufactured in Indonasia and Taiwan...good to show off...but imagine if everyone gets the same without paying anything..that would be the time when these offers will fail...but till then Marketers are outsmarting us every now and then...
Hi,

This Astha from Hyderabad.

On Sunday 12th June 2011, i went to Brand Factory at Taj Mahal Road, Abids, Hyderabad, Andhra Pradesh 500001 . After making the payment when we came back to home i check bills where i found that 1000/- extra was charged from me. Where i told & WAS WRITEN ALSO THAT THE PRODUCT HAD 50% DISCOUNT BUT I WAS CHAREGED FULL amount which is really unfair.

Peolpe please check the whole bill & rhan only make the payment...

Regaerds,
Astha
hi

ia m jkjameelahmend vender of bollywood i want complaint to Mr. Sunil Sir i want to put mens footwear counter in ur store but he promise to give Mens footwear counter from past 2 years but still not given he taken 50, 000 from me for a counter advance u not arranging the counter i ask the money back but he is not returning the amount his doing like this means otherwise ihave take the action for this guy ...what a stupid guy are working in ur company ur not paying the salary what..he taking from every vender luncham amount..i want my money back.. other wise iam not doing any business in ur company..


thankx & Regards

jkjameelahmed
[protected]
bollywood footwear
Its a Master Plan Brand FActory, to empty customers pocket. Gift coupons can be redeemed only from 1st to 15th of month that too one per bill minimum 1500 bill, many brands mentioned on coupon but they are giving only limited brands.
Cash back given on 16th to 30th of month. that too 250 for month.

all the brand costs already doubled before offer...

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