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+91 22 2218 9111
+91 22 6655 2758
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IDBI Tower, WTC Complex, Cuffe Parade - Colaba, Mumbai, Maharashtra, India - 400005
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Why don’t you try writing to their customer care team at [protected]@idbi.co.in ? I’ve had a good experience with them in the past. They are usually very prompt at replying to complaints received on that id.