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IDBI Bank Complaints & Reviews

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Updated: Feb 17, 2026
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IDBI Bank reviews & complaints page 71

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T
tejayash
from Warangal, Telangana
May 3, 2014
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Address: Hyderabad, Andhra Pradesh

Dear sir,

I am card holder [protected] of andhra bank tried to with draw of rs.5000/- at your atm i have not got money from atm. It says timed-out. But in my a/c it is showing as withdrawn. I have not rteceived any amount from your atm.

Comp no: [protected]
Card no:[protected]
Rr no:6953
Txn.Dated:[protected]
Txn amount:5000
Term id:p3enhd07

Kindly reverce to my account imediatly else i may escalate this to ombutsmen.
Kindly do the needful.

Regards,
Ravi kanth.
[protected].
[protected]@gmail.Com
Aug 14, 2020
Complaint marked as Resolved 
IDBI Bank customer support has been notified about the posted complaint.
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    navalraza
    from Noida, Uttar Pradesh
    May 1, 2014
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    Address: Ghaziabad, Uttar Pradesh

    My account number is - [protected]
    My name is - naval raza zaidi
    Brach - vaishali, sec - 2, near ansal plaza, ghaizabad, u.P.

    I pay account opening amount of rupees 5000 on[protected] by cash, but my account open on 23 because of idbi carelessness . Now i am in trouble because when i call customer care they says your atm and pin will receive within 10 days, they count from[protected] not[protected], now i am enough hasitated with this, i really need atm for my transaction but idbi band is not giving me any kind of suitable response . Its enough late also i am inable to book online banking because i dont have atm . I have the stamped recipt of rupees 5000 cash of[protected] .
    Mar 8, 2018
    Complaint marked as Resolved 
    IDBI Bank customer support has been notified about the posted complaint.
    My idbi debit card atm pin hasn't been received yet by me as it has been dispatched on 16 June.

    Please provide solution as where is the pin currently...
    I am Shubam Kapase. Its already 2 weeks I have got my ATM card but still I not received PIN .
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      K
      Koushikh
      Feb 24, 2014
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      Address: Chennai, Tamil Nadu

      Being one of the largest private sector bank, I assume it is the bank’s responsibility to keep the customer abreast with the tax issues and should not provide an answer after the matter being referred to you. Moreover, there are other private banks who regularly inform the customers on the forms and documents to be submitted for tax benefits every year. I am very disappointed and unhappy with the service provided. I am planning to take up this issue with the Banking Ombudsman for the banks to educate the customers on the tax issues and also I am planning to post my disappointment in number of online forums.
      Aug 14, 2020
      Complaint marked as Resolved 
      IDBI Bank customer support has been notified about the posted complaint.
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        J
        jasbir0910
        from Mumbai, Maharashtra
        Feb 23, 2014
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        Address: Kanpur, Uttar Pradesh

        Dear Sir,

        I had taken a policy with condition that there is one time premium, later on, I have checked and find, this policy is regular

        Further I find fake sign ( Xerox copy) on my application attached in policy,

        I have written them, they denied take the meter, because free look period has been passed,

        Now please guide that I Can go through Customer forum through court or not.

        I had paid only first premium and now after two years they are saying that policy is
        terminated

        Jasbir Singh Kanpur
        [protected]@yahoo.com
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          B
          bahubali katkar
          from Mumbai, Maharashtra
          Feb 13, 2014
          Resolved
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          Resolved

          Address: Solapur, Maharashtra

          My name is BAHUBALI S KATKAR. I have a salary account ([protected]) in IDBI
          bank. On date 14.01.2014 (Tuesday) I withdraw 1400/- Rs at 07:09 pm form HDFC ATM
          located at Balives, Sholapur and then took a mini statement and left from the
          ATM. My debit card was swiped without my notice. The person used my card
          number for making unauthorized transaction from my bank account of Rs.
          8000/-. In between 10:54:30 to 11:03:46 PM. for trading himself recharges On
          14/01/2014. It was used to make 3 online transactions - once he has used in
          ACCELYST SOLUTIONS PVT LTD GURGAON IN and 2. At www.ccavenue.com.
          (1.VISA-POS/www.ccavenue.com/charg SBIPG IN RS- 1000/- 2.
          VISA-POS/www.ccavenue.com/charg SBIPG IN RS- 2000/- and 3.VISA-POS/ACCELYST
          SOLUTIONS PVT LTD GURGAON IN RS- 5000/-) I also not gate any massage from
          bank. After receiving call from IDBI bank customer care call center I came to
          know of the fraud. I have my debit card with me and I have never lost it or
          used it for any transaction. Immediately I informed to IDBI bank that I had not done these transactions.
          Even I have made a complaint in bank mentioning all details but no use. They
          are still not solving my problem. This is really frustrating me.

          Payment Transaction Details:-
          ********************************************************************************...
          Transactions for card number 4587 77 XX XXXX 8262
          14/01/2014 TIME-11:03:46 ID -208235 VISA-POS/www.ccavenue.com/charg SBIPG IN 1000.00 Cr.
          ********************************************************************************...
          Transactions for card number 4587 77 XX XXXX 8262
          14/01/2014 TIME – 10:57:44 ID 204613 VISA-POS/www.ccavenue.com/charg SBIPG IN 2000.00 Cr.
          ********************************************************************************...
          Transactions for card number 4587 77 XX XXXX 8262
          14/01/2014 TIME -10:53:30 ID -202666 - VISA-POS/ACCELYST SOLUTIONS PVT LTD GURGAON IN RS- 5000.00 Cr.
          ********************************************************************************...

          I also follow the company on phone but only one company gave me details as under:
          Hi,
          As per details provided by you, we have found below transaction made on Freecharge.com
          Date & time: 14/01/2014 – 22:53:32
          Transaction ID: FCTW[protected]
          69518500
          PayU ID: 69518500
          Customer name : N/A
          Amount rs: 5000/-
          Status: captured
          Merchant name: www.Freecharge.in
          Payment gateway: payu city
          Customer email: N/A
          Customer IP address: 115.242.106.[protected]xxxxxx8262

          I`m really tired of following up and now need some concrete action hence have
          reached this forum for kind help. Hope my request will be reached to you
          people and corrective action will be taken.

          Regards
          BAHUBALI S KATKAR
          +91 [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Shiva Saurabh
            from Nellore, Andhra Pradesh
            Jan 29, 2014
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            Address: Hyderabad, Andhra Pradesh

            I have used the debit card to fill petrol on 28/01/2014 at 21:33 from adj Rail Nilayams petrol bunk.My Acc No:[protected]. I used debit card for Rs 200. after the transaction was done, i received another message that Rs 11.24 was deducted from my account. When enquired with the merchant they said its all bank that used it. i assured that the merchants dint take it. Later after 20 mins, upon calling the complaint to no: (IDBI no) they informed me that it was collected as surcharge and is collected by the government. I am using salaried account and have used other debit cards also. I haven't lost money of such type any time.
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              A
              ajitg66
              from Kolkata, West Bengal
              Jan 29, 2014
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              Address: New Delhi, Delhi

              Dear Sir/Madam I am a a/c holder of Karnataka Bank in the name of Ajit Singh with A/c no. [protected], Today morning i withdraw Rs. 10000/- from your a ATM at 08:20:23 dated[protected] which is situated at P/4, Sultan Puri New Delhi-110086. But a incident happened a note of rs. 100 come up instead of rs. 500, and this incident is recorded in your CC TV camera So i Claim my RS. 400/- from you because this is a mistake by your boy who put the money in ATM. So please solve my problem ASAP & please check that boy he may be habitually like this Thanks & Best Regards, Ajit Singh [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                D
                Dhaval Shisode
                from Ahmedabad, Gujarat
                Jan 28, 2014
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                Address: Vadodara, Gujarat

                Good day sir,
                My self, shisode dhaval gopalrao, have taken an education loan in the financial year[protected]. After one year i knew that govt is providing subsidy on educational loan in the financial year[protected]. I have applied the same subsidy including all documents. Now it is almost one year, but still i did not have any subsidy.
                When i called idbi bank, they said fro bank side paper is clear now they are waiting for govt side to pass the subsidy. Sir as you know if subsidy add to capital, the emi get reduce.
                Education loan account number 026/[protected]
                From idbi bank. Prabhadevi branch
                Name: dhaval shisode
                What should i do?
                If i am having my subsidy, then i should pay less emi. But now i have to pay more as that subsidy amount is not added,
                Kindly advice us.
                My email id is: [protected]@gmail.Com

                Thanks and regards
                Dhaval shisode
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                  B
                  Bharat Bhushan Khullar
                  from Coimbatore, Tamil Nadu
                  Jan 20, 2014
                  Resolved
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                  Resolved

                  Dear Sir, I have Infrastructure Bonds of the following details: Dinstinctive No.- [protected] to 86 (6 Nos.) Regd Folio No. - 22IFBA2 Maturity Date 25/02/2008 My Bank- SBI Sundernagar (HP) Kindly let me know the status of my Bonds. If already paid kindly let me know the details.please reply on the following email address bb.[protected]@gmail.com Thanks in anticipation of favour, B.B.Khullar
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    G
                    GIRISH KUMAR SOMANI
                    from Indore, Madhya Pradesh
                    Dec 15, 2013
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh

                    Dear Sir, I have purchesed 6 Bond of IDBI INFRASTRUCTURE (TAX SAVING) BOND (2005A) in march 2005 vide Regd Folio No. 22IFBA2934641 with Certificate No.[protected] and Distinctive NO. [protected] to [protected] but till date I have recieved the maturity amount. Kindly check and send me the Maturity cheque or credit in my SB Account through NIFT. My bank details are as under: Name: GIRISH KUMAR SOMANI BANK : ICICI BANK, INDORE A/C NO.[protected] IFCI CODE: ICIC0006573 Your early respose will be appriceated. Girish Kumar Somani [protected] Mail Id- girish.[protected]@gmail.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      L
                      lalitmech06
                      from Surat, Gujarat
                      Nov 26, 2013
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                      Address: Dhule, Maharashtra

                      Dear Sir,
                      I am poonam darda. I have given my all the necessary docs which is required for Address change as well as middle & surname change after marriage. I have given all the docs before 15 days. they told me that it will take 4-5 days. whenever I will Customer care they are giving reasons. I need to apply passport urgently. But bank is delaying that from long time. Please help me. My mob. no.is [protected].
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                        K
                        khushbu1234
                        from Delhi, Delhi
                        Nov 26, 2013
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                        Address: Vadodara, Gujarat

                        I having trying hard for last 1.5 month for activation of my netbanking. I have filled my form and submitted to bank. As per their rpy they told it vl be generated ...later they told you have to generate yourself... I am trying from long but i am unable to generate...neither the bank representatives are giving the proper rpy. other banks generate the password on the same day of opening the account then why so delay here?????? I hope my complaint will be help to me ...as well to the Bank to improve their SYSTEMS.
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                          D
                          dr.dipan saha
                          from Mumbai, Maharashtra
                          Nov 8, 2013
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                          i m already having saving acc in ths bank..now i wantd to have one fixed deposit of rs 25000 for 3 years..the bank not letting me get that, saying i need to have pan card foq that.but on their form its giventhat pan is requird only for amount more than 50000 .then i calld their customer care no, even that guy is also saying that for fd of 25000 rs pan is nt compulsory.but he has no idea why my local branch didnt let open a fd widout pan.please help.i have applid for pan.but it wil take sum time..
                          Why don’t you try writing to them on [protected]@idbi.co.in with all your details. I am sure they will get in touch with you in order to address your concern.
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                            K
                            kedia23
                            from Dausa, Rajasthan
                            Oct 30, 2013
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                            Address: New Delhi, Delhi

                            i had home loan a/c no [protected] with idbi lajpatnagar branch.bank has launched scheme from 15 jan 2011 that if emi of loan is paid through saving a/c of idbi he will give rebate of 0.25% in interest, but they had given me rebate since 10 june 2012, so i do not get rebate of interest from 15 jan 2011 till 10 june 2012. i asked bank through RTI but they are misguiding me
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                              Prasenjit Dutta
                              from Bardhaman, West Bengal
                              Oct 23, 2013
                              Resolved
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                              Resolved

                              Address: Bardhaman, West Bengal

                              Main Prasenjit Dutta, Savings A/c no. [protected]. 24.09.2013 iss tarikh main Tata Sky account recharge kiya tha Rs. 910.00 from online recharge option by debit card. It was unsuccessful recharge. But the amount is not credit in my bank account till today. Main bank par baat kiya tha likin bank bolraha hay payment successful ho gya. Likin amount abhitak Tata Sky account or bank account may credit nahi huya.Tata Sky bolraha hay bank se sampark kijiye and bank bolraha hay Tata Sky se sampark kijiye. Iss samay mere ko kya karna parega? Please bataiye. Mera 910 rupiya pani par chala gya kya?
                              Complaint marked as Resolved 
                              it was solved thank you
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                                V
                                vijathedon
                                from Hyderabad, Telangana
                                Oct 14, 2013
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra

                                Location:- IDBI bank, koregoan park lane 5 DAte and time 12 oct Saturday 12:55 am I am regular customer and idbi with 12 yr old relationship and salary account worth 10L turn over my customer id 5701898 at 12:55 I parked my vehicle, same time on customer (girl ) was entering in bank, as soon as I was climbing stairs, guard hurriedly close down shutters, but he let girl in I was having minor accident, having bandage on face as well right knee having treouble while walking, anybody can plainly see it When I requested him my task was no even core banking just need statements, he started rudely talking "aise to koi bhi ayega, mujhe kis liye rakha hain" I requested him to talk polity that guy was having eyes like drunk and he was not even done shave he then just gone inside, asked some fat lady"sahab to bank ka kaam hain ane de kya" that lady not even looking outside said no How can a bank so pathetic and stringent about rules? I really not want to bring any political issues / also I would like to know was every idbi audit was done and bank was found following all banking rules? if they want such strict atmosphere to their customers <I will like to close my account Another thing is maximum manage will call me and say sorry, but it should not happen and as a right by customer I demand disciplinary action bank may save their by editing cctv footage and changing time, but hope they dont go that level
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                IDBI Bank customer support has been notified about the posted complaint.
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                                  V
                                  Vinod kumar M.S
                                  from Delhi, Delhi
                                  Oct 9, 2013
                                  Resolved
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                                  Resolved

                                  Sir, I have an savings account No. [protected] with IDBI Bank, New Panvel Branch. I have applied for an NEFT to SBI New Panvel Branch for Rs. 7000/- on 05.10.2013 at 10.00 a.m. At 12.34 hrs. I got an sms from the bank mentioning about the debit in my account for Rs.7000/- for NEFT. As the amount not received by the receipient I visited the branch on 08.10.2013 at 9.30 hrs. The concerned staff informed me that the remittance could not done due to some technical error and the same is lying in suspence account. I requested them to credit the amount back to my account. The concerned staff told me that the amount will be credited to my account within 15 to 30 minutes. I called the Bank at 12.45 hrs. The bank staff told me that the amount will be credited to my account shortly as there was a network error. I am sorry to say that till now the amount is not yet been reflected into my account. It is very disappointing to say that even after doing such mistakes the bank authorities are least bothered to rectify the same. Hope the concerned authorities will look into this matter seriously. Vinod kumar Manamel Sobhanaseelan email : [protected]@yahoo.in
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  IDBI Bank customer support has been notified about the posted complaint.
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                                    sekhar2rahul
                                    from Barmer, Rajasthan
                                    Sep 25, 2013
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                                    Address: Barmer, Rajasthan

                                    Dear sir, i open a new account in IDBI Bank and want to register in NET BANKING, but it shows the details of DEBIT CARD NUMBER and PIN is WRONG. i have checked and entered the details correctly.i tried it for many times and now my registration is prohibited or locked . what things or what steps i have to do now ? . plzzz respond to this and i hope to do needful for me
                                    IDBI Bank customer support has been notified about the posted complaint.
                                    Why don’t you try writing to them on [protected]@idbi.co.in with all your details. I am sure they will get in touch with you in order to address your concern.
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                                      nicechandra99
                                      Sep 13, 2013
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I had taken a home loan from IDBI Hyderabad, I have executed a ECS mandate from my Bank ICICI for the payment of EMIs. The IDBI bank is not accepting the ECS and forcing me to give a blank cheque. The ECS was not presented and showing outstanding of the balance in my home loan account. The IDBI bank sent the reminder for the payment of the loan EMI stating the payment can be made thru online from any of the IDBI branches. Accordingly I transfered the money in to IDBI to pay the housing loan EMI. To my surprise in the accounts operative are showin on online abut my saving account and loan accounts but to transfer the amount to pay off the EMI none of the options work 1) saving account to Loan account, 2) to add a payee name and loan account no., 3) to add as third party it does not work. All options closed. For ECS execution they are forcing the customer for a Blank cheque. bank says If I would like to pay the EMI online they dont fecilitate rather insist one more standing instruction. The bank follow a rigid practice of accepting the payments only by 10th of every month. Whereas other banks gives an option for the choosing any of the dates i.e., 10th/15th/25th of every month. Especially employees working in the service sector payments may get paid upto 10th. Many of the instances they present the cheques before the 10th i.e, 7th or 8th of the month. For salairsed people working in the private sector whose paymnts credited by 7th to 10th this will pose a problem he will be a continuous defaulter in the absence of other flexbile date option.

                                      I think forcing the customers for the blank cheques as a security is a thrash and not legal act. It is contrued as a restrictive practice.
                                      In the recent ruling the High Court noted that the NI Act was intended to give more credibility to cheque as a financial instrument; “However, the object was not to provide effective and speedy remedy for recovery of loans,” it said. “Law makers must not have intended or imagined that money lenders or banks would obtain blank or post-dated cheques while sanctioning/disbursing loans as securities and would use them to make debtors/borrowers to repay loan under threat of prosecution and punishment under Section 138 of NI Act,” Justice Borkar held, dismissing the application.
                                      “It is doubtful if provisions of Section 138 attracted to a case in which a blank or post-dated cheque is obtained by a bank or money lender before or while sanctioning or disbursing loan amount as security for the loan,” the judge said.

                                      The act of the bank's forcing for blank cheque for any laons by the public sector banks like IDBI bank in the name of security is simply torturous and unlawful where in said property was already pledged with the banks as a security.

                                      CHANDRA SEKHAR
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        amarjitkiran
                                        from Delhi, Delhi
                                        Sep 10, 2013
                                        Resolved
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                                        Resolved

                                        I had opened the on-line investing account in Nov. 2010.Due to ill-health and advancing years I could not operate the account and requested for closing the account and terminating the client-member agreement in Nov.2012. A letter to that effect was sent to Preet Vihar Delhi address and then to Sector-14 Gurgaon address requesting for refund of the security amount of Rs.10,000 . Since there was no response, a letter was then sent to The General Manager IDBI Capital Markets Ltd. Regd. Office 5th Floor Mafatlal Centre, Nariman Point, Mumbai-400021. There is no reply to the above and I have not received the security amount.I am 73 year old and I don't have much energy left to chase this matter aggressively. Please investigate the matter and ensure refund of the security amount without further delay.The amount may please be sent by cheque/draft at my address registersd with you which is: 136 Sector 37, Noida-201303. Regards. Let me know if any more information is required. Brig.(Retd) Amarjit Singh mob:[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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