| Address: Pune, Maharashtra |
Location:- IDBI bank, koregoan park lane 5
DAte and time 12 oct Saturday 12:55 am
I am regular customer and idbi with 12 yr old relationship and salary account worth 10L turn over
my customer id 5701898
at 12:55 I parked my vehicle, same time on customer (girl ) was entering in bank, as soon as I was climbing stairs, guard hurriedly close down shutters, but he let girl in
I was having minor accident, having bandage on face as well right knee having treouble while walking, anybody can plainly see it
When I requested him my task was no even core banking just need statements, he started rudely talking "aise to koi bhi ayega, mujhe kis liye rakha hain"
I requested him to talk polity
that guy was having eyes like drunk and he was not even done shave
he then just gone inside, asked some fat lady"sahab to bank ka kaam hain ane de kya"
that lady not even looking outside said no
How can a bank so pathetic and stringent about rules?
I really not want to bring any political issues / also I would like to know was every idbi audit was done and bank was found following all banking rules? if they want such strict atmosphere to their customers <I will like to close my account
Another thing is maximum manage will call me and say sorry, but it should not happen and as a right by customer I demand disciplinary action
bank may save their by editing cctv footage and changing time, but hope they dont go that level
Aug 14, 2020
Complaint marked as Resolved
IDBI Bank customer support has been notified about the posted complaint.