[Resolved]  Delhi Transport Corporation — Defficiency of Service by DTC

Kind Attn.: Mr. Harun Yusuf, Transport Minister, Govt. of NCT Delhi

Dear Sir,
This complain is intended to call your kind atention towards the various problems faced by the commutors. I am regular commutor of DTC Bus Route Nos. 8, 34 and 443 from Badarpur to NOIDA. There is a frequent breakdown of DTC buses and passengers hardly get any help from the Driver or the conductor.

The DTC bus driver never stops at the authorised bus stops, rather stops either before or after the Bus Stops. Also generally it is seen that one representative of Private Bus Qwners of above said Route Nos accopanies the DTC buses and sits near the driver and instructs the driver to follow the private bus and note to overtake the same.

It is also interesting to note that all private buses on the above said routes ply with approximate 150 passengers where as hardly 30 to 40 passengers in DTC buses. Even one conductor of the above said route nos confessed that Private bus owners give some amount for every to in lieu fof above said favour. He also added that we are not interested to take this bribe but are threatened and forced by the Private Bus Owners to accept the same as no cover is provided by the DTC for the safety and security of our life.

It is worth to mention here that this seems to be one of the reasons that DTC is incurring losses.


In view of the above you are requested to take the stringent action against the defaulters and do the needful.

With Best Regards,
Ramesh Tanwar