Delhi Transport Corporation [DTC] Complaints & Reviews

It happened twice with me. Outer Mudrika Bus towards Munirka never stops at the Ber Sarai bus stop. It just slows down and you have to get on the moving bus which is very risky. If you ask the bus conductor or driver about it their attitude is like everyone gets on then why do you have problem, just take ticket and sit down!!
It's like they are providing us free ride! Their attitude is intolerable! They drive very rough as if we are just animals in the bus!

OnThe above sited subject , not only complaint to tollfree numbers but written complaints are submitted at Sindhia House, New Delhi.,Hence is short It is requested that the route between Sec.16/17(Rohini) to Delhi Secretate and Nizamuddin should be oveerviewed.

The numbers can be extended like: 479A, 970A, 990A

Thanks & Regards

Suresh
[protected]

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
ramapuram (back side srm college) There are more than 20dogs in ambal nagare, royala nagar and the locality chennai - 89. our children are scad to go out of the house to play.we cannot sleep at night continuously barking and lots of small ones also here .please do the needfull

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
Area name : Mugappair West ( Nolambur) (Near Mosque, 5th block)
Chennai : 600037
We are very fed up with street dogs .We are facing a lot of problems due to presence of Stray dogs in streets.The people comes late from the office in the nght time are one facing lot of problems with these dogs,people are afraid of them.These dogs are often seeing chasing/playing each other in the street opsite to the mosque. Residents of nearby this area are really afraid of these dogs and want to get rid of them.There are some 20 to 25 dogs in the streets.Please catch the dogs and help us to get rid if them.

Thanks

R.Manivannan
Software engineer
No 236,5th Block
Mugappair west ( J.J. nagar West)
Chennai - 6000037

Dear Sir/Madam,

I was posted complaints form last one month but still i didn't get a possitive response. I cant believe this bcs if DTC dont have a enough bus then why he stoped a Blue line service. If he stoped blue line service then DTC must provide a bus for all public. Route No. 801 in a week or in a two three days will got one bus otherwise no bus for full day.

Please help us to provide a Route No. 801.

hi

i am Shivani (student of AIIMS) and commute daily by bus no.727 (from APS colony bus stop which is the only bus from palam which carries all the patients from palam to medical (AIIMS). In addition to this many Army personnels n colllege going students also commute by this bus.The bus is available at a gap of half an hour.The bus is always overcrowded n the express buses also donot stop at the APS bus stop.
plz increase the frequency of the bus as being students we suffer alot.There is no space even to stand.Due to the extreme level of congestion males take advantage of the situation and so it becomes very unsafe for the female commuters.

Kindly increase the frequency of the bus no.727 to every 5/10 minutes and also increase the no. of AC buses and if possible plz arrange for a separate bus for the patients as it is not good for healthy individuals.

There are hardly any buses plying through Sarojini Nagar / Laxmi Bai nagar towards S J Airort/ C.P. Earlier a lot of buses on Route No. 51,53, 52, 56,89 ,611, 615 were available. But despite Sarojini Nagar area and adjoining Govt. colonies where a lot of people in Govt service are living, DTC has totally neglected it. Now a days there are a very very few buses available on Rs. No 615 so the frequency is very very low and the sufferers are the Govt employees.

Since ever the blue line service has been discontinued the DTC bus service on route no 588 has deteriorated a lot. Earlier frequency was of 5 minutes and we never felt any kind of problem. There are a few number of buses and those are also mismanged. On many occasions no bus would be seen for more than half an hour and then suddenly two bus would appear in quick succession almost plying together. Even after introduction of R No 794 covering some of the track of R. No 588 the situation remains same as Rs. no 794 is also a rare commodity on many occasions. The commuters have to wait a long to travel small distance from Nauroji Nagar or INA Colony jof SJ Airport to Lodi Road. Lodi colony and J L N Statium as no other bus service is available on this route.

H.B.S.Negi

Sub: Complaint for DTC conductor for threatening to face dire consequences, misbehaving and smoking on duty in the bus publically.


I am a law abiding citizen. I travel daily via DTC Bus from Khan Market to Swarn Cinema (Shahdara) as I work as an Asst. Manager in HDFC bank at Khan Market.

Today i.e. on 09-08.2011 at around 5.45 P.M., when I boarded the DTC bus from Khan Market having route number as 623 and bus no. : DL 1P B 1526 (old DTC bus), the conductor was smoking. Since I am allergic to bidi/cigarette smoke and due to rush in bus I couldn’t go ahead in bus and I was standing near to the conductor, I therefore requested the conductor to throw away his bidi as I was not comfortable with the smoke of bidi.

When I again request to the conductor to throw away his bidi, he didn’t paid attention to me. On my repeated request to through the bidi, he shouted and abused me and said that he won’t throw it away and he blowed the smoke on my face.

And then when I asked him about his actions and he should be ashamed of his actions he started misbehaving and abused me again and threatened me that he (conductor) know my (complainant) bus stand and he will kill me and caught me and slaped me and threatened to face dire consequences. He also tried to throw me from the running bus but I was saved due to the intervention of the other passenger traveling in the bus. He also threatened me that he will beat me so badly that my family would not be even able to recognize my face and further threatened me if I made any complaint than I should face dire consequences as I am daily passenger of this route bus. Then the nearby standing people asked the conductor to stop talking rubbish but the conductor keep on saying and used very abusive language also.

It, is, therefore, requested to take the necessary action against the conductor of that above said DTC bus as per law.


Thanks and Regards,

Rahul Jain
S/O Ajit Jain (Advocate)
MOBILE [protected]

Hi sir,
During morning and evening peak hours , there is only few buses are operated on this route (Dhaula kua to noida via exp way) , but from DTC website it shows that a bus in every 6 minutes. But reality is 3 or 4 bus max in one hour span and 5 to 7 private buses(without any permission from govt. side) . And these 3 or 4 buses of dtc come together after some 30 -40 minutes gap at maharani bagh and there is abt 50 passengers there and no one is able to catch the bus.
This is the same story at evening also . After a gap of 30-40 minutes , min 3 DTC buses came together and its not possible to get in to the bus because of huge rush.
Some DTC officials please take serious action against such incidents (This is the real story and when we call the helpdesk no of DTC they are not reponding in a good manner)
If DTC operates bus as per schedule means every 6 minute one bus , then how 3 4 buses came together after 30 -40 minutes (They are trying to help private services)

Respected sir
I, Jatin, am went from delhi gate to laxmi nagar from route no.39 bus no Dl-1P B9842 at 10.45 am.
Driver drive the bus so rash @ 60 Speed at red line crossing i.e. sharp cut and .This effect those passengers whose are standing in bus. They did not balance maintain and face small injury in them I also injure and in new DTC bus door are closed otherwise we are not living more. I tell the conductor but he doesn’t take any action. I also write the complaint in complaint book.
Please sir should take the appropriate action toward this complaint for future passenger lives.

There are very few buses on Route no. 910 which runs from Nangloi to Shivaji Stadium/Kendriya Terminal.

In office timings, passengers often get frustated and agitated with the service of DTC buses on the route.

Due to lack of buses girls and women have to bear unusual conditions.

All passengers are getting angry in this route.

Kindly increase the service of Bus at Route No.910.

To
The GENERAL MANAGER
Delhi Transport Corporation
I P ESTATE NEW DELHI

SUBJECT ---PAID FINE WITHOUT FAULT
THIS IS REFERENCE--

ROUTE---544

I(ankit singh) had the proper ticket but the ATI person take my ticket and tear it and sad u have no ticket and said to pay the the fine of Rs 200 but i said that u tear my ticket so he slap me and said is there is any avidence for it and by unfortunately the bus has been gone he take my purse and take 100 rs from it and said go away from here after few min i take a pic of three person from my mobile and i want your help to punish him so that no any inocent person can face the same problem.
Its my humble request to you to plz help me and punish him and i will male her picture also .
Thank You sir
Ankit

nON AVAILABILITY OF BUS NO.375 281 FROM PREET VIHAR AFTER 7:00 PM
This complaint is about the NON AVAILABILITY OF BUS NO.375 281 FROM PREET VIHAR to DILSHAD GARDEN AFTER 7:00 PM.. if someone coming via noida through metro first of all he/she can't travel long in metro as it will take more than 2 hrs and again again thrice for 4 times u need to change the metro so the best way is to come from noida till yamuna bank and then change metro for preet vihar and on preet vihar stop one can go easily by the bus ..which are hardly visibal at preet vihar stop after 7 pm. Even it has been observered from 7 pm till 9:45 pm. Just imagine wot situation one would go..who need to go to dilshad garden ...these worst services which are grameen seva is there which goes to seemapuri but for dilshad garden people it is again very difficult to get down at jseema puri and again has to travel by riksha or self walking for another 15 mins ...kindly look into the matter people who work at noida from dilshad garden seriously without any option .. these bus timings should be arranged properly atleast in the late evening time as u know wot is going on with ladies and girls and now even with everyone on the roads by the criminals to be on safer we need to tight our travel system first. so it is highly required specially for dilshad garden to arrange the buses.
would appreciate your immidiate efforts for better results.

Regards,

Ruchi

How it is possible to know about our pf which the department taking from our salary every month.

Akshay contact driver dtc

I am a resident of Yadav Nagar, Delhi. Since last four months we are facing a very big transportation problem from this area. The DTC buses are not available in the morning time (from 7am to 8.30 am) which results the commuters couldn't reach office & School in time. Only one single bus come on that period for Route No. 100A and many time it will not come. The depot inchrage is also not doing anything to divert other route buses in thess route. He doesn't bother to hear the commuters complaints. We also doubts that he is taking bribe from Blueline bus owners & Gramin Sewa & playing game with public. You are requested to kindly look into the matter & do the needful.

DEAR SIR,
I WANT TO MAKE A KIND ATTENTION OF DTC OFFICIALS TOWARDS THE OLD AND SHATTERED BUS STOPS OF DELHI CANTONMENT AREA, BUS STOPS HAVE BEEN VERY OLD AND IT HAS NO SEATING ARRANGEMENTS , PEOPLE HAVE TO WAIT FOR THE BUS STOP BY STANDING . MOREOVER SOME BUS STOPS ARE IN VERY DANGER CONDITION THAT MAY BE FALL ANYTIME. SO I REQUEST YOU TO TAKE SOME NOTICE ON IT AND TRY TO MAKE NEW BUS STANDS AS IN OTHER PARTS OF DELHI.
THANKING YOU

i use to travel on bus no 540. for the last three days I could not find any buses operating from 11.30 am to 12.35 pm. Once one bus reaches the station i could see 1-2 more buses coming on the same time. why don't this DTC following timetable? these are making very much inconveniences to the public mainly the common man.

please somebody takes action on this against those who are guilty?

This to bring to your notice that the commuters from East Delhi to Noida have to face problem due to very less service of 347 & 443 buses to Noida. The service of 347 is every 25-30 minutes difference and as the commuters are more the bus is jampacked while the service of 443 is very rare. today the 347 was late at the Mother Dairy bus stand by 15 minutes and the driver of 347 bus did not open the door in front for the ladies to get in. on top of it he was very rude to the ladies and was back chatting and said that from tommorrow on he will not open the front door.

We would request you to better the service of this bus route to atleast every 10 minutes as there is a heavy rush during office hours.

Thank you

A regular commuter of 347/443

DEAR SIR,

This is to request your goodself that in AC or other low floor buses, beggers who sings the religious songs abruptly enters in the buses and starts with instruments and in loud voices.

Even after raising complaint,, the bus conductor dosn't cares nor the driver..

Also certain vendors enters and sells papad, coconut,etc... It has become the daily affair.

If possible this complaint may be resolved,, as it is faced by all general public.