Delhi Transport Corporation [DTC] Complaints & Reviews

Very Poor service of bus route no. 781 in the evening. There is no bus from 6.00 to 7.00 p.m. from Vsant Gaon. Kindly provide 2 or three bus in the evening.

Very bad service of bus route no. 259 in both time morning & evening. There is no bus in morning or evening from bhajanpura to Jhangirpuri. Please Provide 4 buses on this route. When you are come on the stand & found no buses on that routes.

I Hope that u understand the problem of 259 bus, & take any steps as soon as possible for this.

Thanks

Request Only
Please put roof top on Bus stand No. 3096. Telephone exchange Karol Bagh near Pusa Road Satsangh Garh.to protect commuters from scorching heat and rain. Please put roof top on this bus stand.

Thanks
God Bless You
Deed done is thousand times better than words.

Request only

Please provide new feed back, suggestion book, to each conductors. At present they have the feed back book of very poor quality and also provide the name plate to conductors and drivers. Then their behaviour will change and they will behave properly with the commuters. It's a very small amount but the impact will be great. Then they will definately behave properly.

Thanks

Very Poor service of bus route no. 512 in the morning & evening. Kindly provide extrae buses in the morning & evening.


From
Rajani Negi
Sarojini Nagar

i am resident in Sultanpuri-110086 . i am job in Seelampur. here is Very Poor service of bus route no:-982 . between 9:00am to 9:45am not any Bus. so we want to minimum 2 Buses Rout No:-982.One bus time is 9:15am and second is 9.30am .
I Hope that u understand the problem of 982 bus, & take any steps as soon as possible for this.

Thanking you.

From

Munesh, Ravi.
Sultanpuri.

D.T.C. is doing a great job. New Red & green low floor buses are very good, only few more bus service to be included in Uttam nagar ro Gurgaon via Dwarka route.
I request whom to contact if we lose something in the bus, I have lost my Pan drive of HP.

Regards
Renu, Rohini, Delhi

The Bus service from uttam nagar to gurgaon via dwarka has made me suffered a lot. I wait for half an hour at my stop for this bus to come. Also in the evening I was there at sector 14 bus stop by 7.15 and the bus arrived at 8 p.m. . Due to this delay and unavoidable delhi traffic I reached my place by 10.45 p.m. i.e. 2 hours and 45 minutes of travel.
Please improve the service and also let us know the bus scheduled timings for different stops so that we manage accordingly.
Thank You

Missing DTC buses in Uttam Nagar Gurgaon via Dwarka route, as the many offices already starts working and returned to the post Covid era. So it is our request to DTC to resume the same service as soon as possible for the commuters welfare.

yes lot of people suffring this dtc services problrms...

I also have the similar problems.
I am a regular passenger of DTC bus of travel path Karol Bagh to Gurgaon. There is a bus stop at Shankar Chowk. But due to small traffic Jam, bus do not go from this because it goes over the flyover that's why it escape the below route as depicted.
It happen from both sides(up & down) i.e. from Delhi To Gurgaon & Gurgaon To Delhi.
Due to this, I & many other passengers have to walk a long distance.
Sir there is so many passengers who is traveling from this route all of has to face a lot of difficulties, so sir please solve these problem as soon as possible.

Regards,
Arun Kakkar
[protected]
[protected]@gmail.com
Delhi

dncnsdmcnsdk

narela is a big subcity...after rohini n dwarka..dtc bus service is the biggest problem in narela... 3-4years ago..there is more no of buses in narela to isbt or kashmiri gate or delhi university...via..bhorgarh..holambi..alipur...but today the condition is very much disaster...
there should be more and more no. of buses in bhorgarh because it consists off industrial area...
lakhs of people suffers from this huge problem..there is poor dtc department in narela bus depot..nobody works for the benefits of bhorgarh commuters...
i want answer from the delhi govt..transport minister or department...WHY WE PEOPLE SUFFERS?
I M AN MBA STUDENTS..I CAN"T MOVE FROM ONE PLACE TO ANOTHER BECAUSE OF POOR BUS SERVICE IN bhorgarh(NARELA)...
HARDLY in a whole day only 6-7 BUSES ARE RUNNING IN BHORGARH NARELA TO AZADPUR...VIA BHORGARH HOLAMBI... pLZ WORK FOR THE BHORGARH DAILY COMMMUTERS..LAKHS OF PEOPLE ARE LIVING IN BHORGARH... PLZ TAKE CORRECTIVE ACTION... ALSO..THERE IS A NEED TO CHECK THE POOR DTC DEPARTMENT IN bhorgarhNARELA bus depot..NO BODY WORKS HERE...

BHORGARH IS THE BIGEEST AND THE MAIN PART OF NARELA..HERE IS IN KASTURI RAM COLLEGE...INDUSTRIAL AREA AND SO MANY OTHER THINGS..SO LAKHS OF PEOPLE ARE LIVING IN BHORGARH AND NEAR BY AREAS...THERE IS MORE AND MORE NO.OF PROFESSIONAL STUDENTS IN BHORGARH(NARELA)..AND THE SUFFERS FROM HUGE PROBVLEM BECAUSE OF LACK OF VERY VERY POOR DTC BUS SERVICES IN BHORGARH AS COMPARED TO 2-3 YEARS BACK... THERE IS NO PRIVATE BUSES IN DELHI..SO WHERE IS DTC BUSES... WHY WE SUFFERS... WHY WHY...WHY??????????????????????????????????????
I HAVE SEEN SO MUCH TIMES THAT THE DTC BUS CONDUCTOR OR DRIVER DOES NOT EVEN WANT TO SIT THE PASSENGERS IN DTC BUS..THEY DO NOT WANT TO STOP THE BUS...THEY SAYS THAT..COMMUTERS OR PASSENGERS ARE NOT ALLOWED TO ENTER IN TO THE BUS BECAUSE THE BUS IS GOING TOWARDS THE BHORGARH BUS DEPOT... CONDUCTOR DRIVER.. DOES NOT WORK PROPERLY

THERE IS A NEED TO FOCUSS FOR THE BHORGARH(NARELA) COMMUTERS OR PASSENGERS.. PLZ DO SOMETHING FOR THE WE STUDENTS... WE, STUDENTS ARE REALLLY SUFFERING FROM PROBLEMS BECAUSE OF VERY VERY LESS NO. OF BUSES...

EXCUSE ME SIR OR MADAM...
I M LIVING IN BHORGARH AND I M AN MBA STUDENT... AAAKHIR KB TAK MUJE ASE HI PROBLEM FACE KRNI PDEGI...
KYA MEI APNE COLLGE PAIDAL CHAL K JAU... MEI JOB INTERVIEW K LIYE WALKING DISTANCE LU DAILY... YAHA HUM KAFI SAARE MANAGEMENT-ENGINEERING STUDENTS REHTE HAI KAFI SAARE GOVT. JOB ME HAI...
SBKI EK HI PROBLEM HAI..DTC BUS SERVICE...YAHA SUBH SUBH SIRF 1 YA 2 BUS CHALTI HAI FIR PURA DIN INTEZAR KRTE RAHO... PRIVATE BUS AGR BAND HI KARNI THI TO PEHLE HUMARI PROBLEM TO SOLVE KRO... ARE U LISTENING ME? ARE U GETTING MY POINT..WHAT I WABNT TO SAY...? PLZ BOHAT HO CHUKA... PLZ DO SOMETHING BETTER...FOR THE BHORGARH CITIZENS OR COMMMUTERS...
THERE IS A NEED OF NUMBER OF BUSES IN BHORGARH(NARELA)..THE COMING SUBCITY

sir i am a student so i have to travel daily but i am not able to reach at destination on time because of lack of DTC bus service. So please provide us some better service of dtc buses. route no are 516, 523. As everyone know that private buses permits are already finished but yet they run their buses on that route and earn much money. so please give us better service and earn money for dtc and delhi government.Trust me its the best rout which can earn lot of money money for you

sir i am student and today i took bus from gtb nagar(kingsway camp) for b y pass...bus was going to narela.I asked the conductor to give two tickets for by pass..i gave him 100 rupees and then he said you keep sitting i will give you the balance money later on.i said ok..then when by pass came...i was continousely asking him..please give me my money...he again said ...(madam aap niche utro mein fir deta hoon)...when i stepped downi...bus ran away...and he didnt gave my 80 RS...please believe me...this is not a right way...nw pls help me what shoud i do...shoul i go to gtb nagar stop again..ang wait for him..please tell me what shoud i do...

RITU
MY TICKET NO IS...40754...DATE 16 DECEMBER...TIME 3:25

Delhi Bus services — lack of number of buses

In East Delhi, the biggest problem with Buses is about their frequencies and conditions too, in my opinion bus route no 205 , in noon time for this bus we have to wait around 1 hour at Kashmiri Gate. and one new thing i came to know is that bus no 335 , after 12'o clock they all are busy with School services means in this time we have no other options. So we have to change the routes which are not convenient for us because it takes alot of our precious time.. and due to the LESS number the condition of buses are becoming WORST.... and In East Delhi mainly near loni,Up border there are NO PROPER bus stands, it depends on mood of Drivers either they want to stop or not and even after the indication of passengers . the same thing happens with me at last i have no other option to complaint against again them.. This problem can be solved by increasing in the number of buses... Pay attention to my problem..

I am a resident of F block Mahavir Enclave III New delhi, I want send you a complaint against DTC Driver on behalf of students,
According to the student when they reached to stop and waiting for bus rout no 801 & 718 Driver never stoped the bus for student and removed the display board this is a routine practice by the driver I want to ask to DTC as public transport what is the primary duty of the DTC driver and how can reach the student to school if driver not stoping bus at the stop.

Rout no 801 & 718 timing 6.30AM to 730.AM stop Mahavir Enclave III New delhi.

Pl help to the student and advice to driver Pl take ownership towards their duty.

This complaint on behalf of Students.

Best Regards

Abbal Singh Negi
[protected]@in.com
[protected]

DTC — NON AVAILABILITY OF BUSES-166

Dear Sir,

Kindly arrange the proper timimg of bus route no-166, during the peek hours there are no buses available and we have to wait for around half hour for the bus and then the bus that comes is fully loaded.
kindly consider our problem and arrange for a few more buses at a fixed time with regular interval.

Thanks
JYOTI

Dear Sir,
Rout no. 166 ki services is very poor, please kuch kijiye, nizamudin or palika bazar se shalimar bagh ki tarf 9.0 to 10.00 tak koi 166 bus nahi hai jisse office pohuchne main 1 hours late ho jate hai aur rooj half day lag jata hai, ye rooj ka routine hai. aap is complain per koi action nahi le rahe hai, 166 bus jab bhi ati hai to 3 bus saath-2 chalti hai jiska koi fayda nahi hai, kam se kam 10-15 minutes ka distance hona chahiye, kisse koi bus nikal jati hai to 10-15 minute me dusari aa jayegi, please is complain par dhayan de, sabko bahut problem ho rahi hai, bus me itni bhid hoti hai ki chadne wale chad nahi pati aur utarne wale utar nahi sake, kisi ka chasama tute jata hai kisi ka kuch gir jata hai.


Thank you
Madhuri

I FORGOT TO ADD THIS --- dont even bother to call up their complaint cell. The same useless people sit in the higher authority. So all your complaints will probably be useless. No wonder people are rushing to the (generally) more civilized and loving MAHARASHTRA.

JAI MAHARASHTRA AGAIN !

DTC Delhi Transport Corporation — Ignore high court order and not pay last 18yr. Complete salary.

respected sir,
My name is kirshan pal s/o shri malkhan singh. I AM ex. Conductor of DTC and DTC not provide me any salery last 18yr and last 2yr i am on wages just 3500rs. Only .
Sir i win lower cour and high court and i also get RTI but dtc not provide any setified anwser .high had orderd to pay full salery but DTC ignore
My batch no. 17876
I.no. 37927
Mobile no. [protected]
Please help me sir

TO,
THE DTC INCHARG

SIR,
THERE IS A LESS FREQUENCIES OF DTC BUSES ROUTE NO 182A FROM SUKHBIR NAGAR TO ISBT, WHICH IS ONLY ONE ROUTE WHICH GOES FROM INDERLOK FROM SUKHBIR NAGAR THERE IS ONLY 3 OR 4 BUSES WHICH RUNNING ON THEIR ROUTE, AND WE ARE FACING GREAT DIFFICULTIES DUE TO THIS PROBLEM, PLEASE LOOK INTO THIS MATTER AND TAKE PROPER AGAINST T, WE SHALL BE HIGHLY OBILIZED TO BE THIS ACT OF KINDNESS.

THANK YOU

Thursday 07 Nov.2014

Improve Frequency & Extend Route No.140: Restart Route No. 183: Improve Frequency & Extend 985

Dear Sir,

Namaskar.

There is no satisfactory improvement in DTC 140 routes yet. In morning there are few buses operated by Rohini 4 depot but in evening there is unreliable service. There is No schedule (Fix Time) time of aforesaid route. Commuter reaches their destination by many changes. The precious Time and Money is wasted. Take example of Delhi University North Campus student and staff worse affected, especially ladies due to irregular service of route 140.

This bus route is not sufficient. The route not solves purpose of Rohini 16, 17, 11, 15, 18 and 19. DTC opinion is about these sectors Commuters are only concern with Mori Gate? DTC think People of these areas no concern of rest of Delhi?

Many times 140 drivers not go to Mori gate terminal(Ternate Point) they take U turn from Nitya Nand Marg, people waiting at Mori Gate get disappointed; DTC staff not takes this route seriously, DTC is purposely spoiling this route.

Buses of Rohini 4 (DL1C 1311, DL1C 1219 etc) depot are using in route No. 901. Route No 901 is abounded bus service of DTC fleet as well as Transit fleet is also running there. There is huge Mismanagement in DTC operations. DTC purposely compel to use private Vehicles and create traffic jam problem in Delhi. If you have not buses: engaged Transit (Cluster) runs 140 regularly.

Please send me Timings Table (Up & Down) of route 140 not round (25 Rounds) information and please don’t misguide giving incomplete information.

There are two another 2 routes in our vicinity that is Route No. 183 and 985 (4 Round Is Insufficient, Rajindra Nagar R Black is Incomplete Route, Please extend to Shivaji Stadiun) which are disappeared. Please restart route No. 183 using cluster buses.

Most of low floor buses Physically in worse condition, Repair is not undertaken, AC’s water is seeping in side buses, Fans are not working or Stolen or fitted Non Ac Bus Driver Seat, Ceiling ventilation Cover are Disappear, CNG cylinder naked at roof (Please Use Drone to Identify), Seat Hand rest are broken or stolen or reshaped, front door relay cover is disappears.

Example: - Route No. 140 Non AC (DL IC 8526 Rohini 4 N) Both Ceiling Ventilation Cover, front Door passage Relay Cover is Disappears, etc.
Please extend as soon as the Route number 140 to Kamla Market (New Delhi Station Gate No.2) or Shivaji Stadium Terminal. There is no significance to terminate Mori Gate. Please routes 140 extend in our vicinity to resolving purpose.

A B C Ext, Ltd, Ladies Spl, Etc type routes making Confusion and spoiling of main route. Eg. 879, 879A, 879B, 985, 985A, 921, 921 Ext. & so on
.
Kindly update you website. There is Stale and Rotten information are their.

Inderpal Singh
Resident sector 15-16 Rohini, Delhi

Delhi Transport Corporation — DTC SERVICE NOT SATISFY

dear sir,

sir root no 849 nangloi to tilak nagar, or 808 mangol puri to tilak nagar root ki bus ki service thik nahi he, bahut dikkat hoti he,

pls is root ki bus ka intejaam kariye,

DELHI TRANSPORT CORPORATION(DTC) — BUS SERVICE COMPLAINT

DEAR SIR,


NOTE: THIS ROUTE ON NOT COMING ANY TICKET CHEAKER

BUS SERVICE NOT BETTER IN ROUTE NO.929,979,991, ITS BUS ARE NOT COMING IN TIME SERVICE 1:PM TO 4PM THIS TIME NOT SERVICE ANY BUS
SERVICE THIS ROUTE UR EVENING TIME 8:30PM TO 10PM

SO PLEASE SOLVE MY PROBLEAME UR I HOPE YOU ARE GEETING MY PROBLEAM UR SOLVE THIS PROBLEAM

REGARDS
KRISHNA
[protected]

Delhi Transport Corporation — bus services

respected sir,
i want to say that the bua service of 85 and 740 from anand vihar is very poor. in our daily routine we must wait atleast 30 to 45 minutes
i request u to please take an action as lots of people of my area wants to get rid of this

DTC — Non stop

Today at 7.52 a.m. at Vishvidhayla Bus stop one Green Bus bearing No. DL-1P- 0187 on route no. 901 for Morigate stoped at stop. My son was running towards that bus he was slightly away 50 mtr away. Driver closed the exit gate. I did not mind. My son was still running towards in coming gate. Driver commanded door to close. My son just entered in by geting hurt from door and door was closed. DTC Authority may inform that is it right. if my son caught between the bus door then what happen. I have also noticed from 7.45 to 8.00 4 to 5 green bus come to sop but they did not stop at bus stop. passengers are running. No problem to driver. If some body request to open door they will never open door except to polic man. If green bus does not carrying bus passenger why these buses are running on road and Delhi Govt are planning to purchase new green buses. I am fully confidence every passenger will agree with my coments. I also know that No acation would be taken against driver of Bus No. DL-1P-0187. That's the main reason they have no curtsy on passengers. U may check this complain by appoint your higher officer in civil dress. I hope if it is prooved still no action would be taken only they will instruct with smiling to driver for corporation which will be effected for only one day.

DTC services improved fairly.
But still the nexus between private and dtc buses (not many) are there.
Instead of 'only low floor', if dtc use ordinary buses then things will improve drastically.
It is a social responsibility that blueline buses should be removed.
It is a shame to the capital.

I usually travel 150 kms daily.
I never prefer blueline unless force to do that.
Most of the conductors and drivers of blueline buses are drug addicts.
I have seen different time in blueline buses, they take liquor and drugs openly inside the buses

Sir,
I want to grab your attention towards ill behavior of DTC bus driver of faridabad route low floor green bus no. DLIPC8051 around 10 AM dated 29 march 2011.
I had to board the bus from Badarpur border bus stop and he didn't paid an attention to stop at that respective stop. I even tried to stop him at Sarai bus stop in Faridabad where I reached by taking a private conveyance.He was driving so rashly putting the life of all passenger on the line as well as other commuters on the road. I finally managed to board the same bus near NHPC chowk. When I asked him about this his attitude towards this, it was really rude and as a lady it was not at all acceptable. He is a public servant and he ought to serve the same. As a responsible citizen of the country I have lodged a complaint with you, I hope you will personally look into the matter and take an action as soon as possible and oblige.
Thanking you,
yours faithfully,
Vasantha Divakaran.

Ghatiya services of 473 buses...

DTC Delhi — rash driving of bus driver

I am not a commuter on DTC buses. But today (23 Feb 2012) I had experienced a trauma from which i have still not recovered.

I was way to my home to hari nagar and riding on ring road. Before the maya puri crossing a red light is there for
the people to cross the road. As the light turned red I have to stop for the commuter to pass by, at that moment
one the low floor DTC bus hit me from behind. The number of bus was DL 1P C0116. This incident took place around
8:50 am.

I want to register a complaint on DTC site, but could not do so.

It was pure on part of the driver who was driving the buses so badly. These low floor buses have good brakes, still he could not stop the vehicle.

The on foot/ biker and other vehicle are and danger side while commuting/driving near by the DTC buses.

Please take some steps to stop the drivers of DTC buses, in putting the life of the commuter/bikers in danger.

This is absolutely true. Frequency of 615 is very low and also most of the 615's from 8-12 AM are blue line buses which were supposed to have phased out. It is creating lot of problems for students like us. In the evenings i.e after 5:00 PM, the blueline bus is literally jampacked with no space to even breathe and again no dtc buses running at that time.Kindly bring more Green/red 615 buses during the morning and evening hours, thts wen its required.

I am Ahsan and i am student and also employee in IT Company. i daily make up down from FILMISTAAN CINEMA HALL to SUPER BAAZAAR.
today the above mentioned route no bus 100A.(CAMP TO KENDRIYA TERMINAL). Idont remmember the bus no only i have told the bus route no(100A) is distance between(CAMP TO KENDRIYA TERMINAL). I am so disappintoted the behaviour of Driver and Conductor even he using abuse language, he trying to hit me.
the incident take place over FILMISTAAN CINEMA HALL(Near Karol bag) where i board the above mentions bus,
that bus was LTD. (minimum FARE 5 Rs), i gave him 5 Rs coins suddenly he started shouted over me and raise his hand to hit me, (thank god some good commuter scold over him), i already gave him 100 Rs note to purchase the ticket the ticket no (63756 /342).
I just want to know can authority take actions against that such kind of DRIVERS and CONDUCTORS who have no sence to talk even they ready to fight with student & Employee of IT Company...
same on Bus Driver & conductor pls sir, take the actions against him and pls reply me by mail i[censored] please sir...

The Director,
Delhi Transport Corporation,
New Delhi.

Sub : Complain for misbehave of Both Driver & Conductor.

Dear Sir / Madam,

May I draw your kind attention to few lines of my complain about misbehavior of Both Driver & Conductor with the regular user of esteemed DTC Buses.

On the date 21 April 2009 at 5:29 PM, the bus route No. 100 A ( CAMP to KENDRIYA TERMINAL). I dont have remember to Bus no only Bus Route No 100 A .and i have only Bus Ticket No is given to identity for the complaint 63756 / 342.
Sir i hope that the complaint should be hearing to against Both Driver & Conductor.
I have hope he's will be Punished better of You as soon as possible

Thanks & Regards,
Ahsan786