Delhi Transport Corporation [DTC] Complaints & Reviews

TO,
THE DTC INCHARG

SIR,
THERE IS A LESS FREQUENCIES OF DTC BUSES ROUTE NO 182A FROM SUKHBIR NAGAR TO ISBT, WHICH IS ONLY ONE ROUTE WHICH GOES FROM INDERLOK FROM SUKHBIR NAGAR THERE IS ONLY 3 OR 4 BUSES WHICH RUNNING ON THEIR ROUTE, AND WE ARE FACING GREAT DIFFICULTIES DUE TO THIS PROBLEM, PLEASE LOOK INTO THIS MATTER AND TAKE PROPER AGAINST T, WE SHALL BE HIGHLY OBILIZED TO BE THIS ACT OF KINDNESS.

THANK YOU

Thursday 07 Nov.2014

Improve Frequency & Extend Route No.140: Restart Route No. 183: Improve Frequency & Extend 985

Dear Sir,

Namaskar.

There is no satisfactory improvement in DTC 140 routes yet. In morning there are few buses operated by Rohini 4 depot but in evening there is unreliable service. There is No schedule (Fix Time) time of aforesaid route. Commuter reaches their destination by many changes. The precious Time and Money is wasted. Take example of Delhi University North Campus student and staff worse affected, especially ladies due to irregular service of route 140.

This bus route is not sufficient. The route not solves purpose of Rohini 16, 17, 11, 15, 18 and 19. DTC opinion is about these sectors Commuters are only concern with Mori Gate? DTC think People of these areas no concern of rest of Delhi?

Many times 140 drivers not go to Mori gate terminal(Ternate Point) they take U turn from Nitya Nand Marg, people waiting at Mori Gate get disappointed; DTC staff not takes this route seriously, DTC is purposely spoiling this route.

Buses of Rohini 4 (DL1C 1311, DL1C 1219 etc) depot are using in route No. 901. Route No 901 is abounded bus service of DTC fleet as well as Transit fleet is also running there. There is huge Mismanagement in DTC operations. DTC purposely compel to use private Vehicles and create traffic jam problem in Delhi. If you have not buses: engaged Transit (Cluster) runs 140 regularly.

Please send me Timings Table (Up & Down) of route 140 not round (25 Rounds) information and please don’t misguide giving incomplete information.

There are two another 2 routes in our vicinity that is Route No. 183 and 985 (4 Round Is Insufficient, Rajindra Nagar R Black is Incomplete Route, Please extend to Shivaji Stadiun) which are disappeared. Please restart route No. 183 using cluster buses.

Most of low floor buses Physically in worse condition, Repair is not undertaken, AC’s water is seeping in side buses, Fans are not working or Stolen or fitted Non Ac Bus Driver Seat, Ceiling ventilation Cover are Disappear, CNG cylinder naked at roof (Please Use Drone to Identify), Seat Hand rest are broken or stolen or reshaped, front door relay cover is disappears.

Example: - Route No. 140 Non AC (DL IC 8526 Rohini 4 N) Both Ceiling Ventilation Cover, front Door passage Relay Cover is Disappears, etc.
Please extend as soon as the Route number 140 to Kamla Market (New Delhi Station Gate No.2) or Shivaji Stadium Terminal. There is no significance to terminate Mori Gate. Please routes 140 extend in our vicinity to resolving purpose.

A B C Ext, Ltd, Ladies Spl, Etc type routes making Confusion and spoiling of main route. Eg. 879, 879A, 879B, 985, 985A, 921, 921 Ext. & so on
.
Kindly update you website. There is Stale and Rotten information are their.

Inderpal Singh
Resident sector 15-16 Rohini, Delhi

Delhi Transport Corporation — DTC SERVICE NOT SATISFY

dear sir,

sir root no 849 nangloi to tilak nagar, or 808 mangol puri to tilak nagar root ki bus ki service thik nahi he, bahut dikkat hoti he,

pls is root ki bus ka intejaam kariye,

DELHI TRANSPORT CORPORATION(DTC) — BUS SERVICE COMPLAINT

DEAR SIR,


NOTE: THIS ROUTE ON NOT COMING ANY TICKET CHEAKER

BUS SERVICE NOT BETTER IN ROUTE NO.929,979,991, ITS BUS ARE NOT COMING IN TIME SERVICE 1:PM TO 4PM THIS TIME NOT SERVICE ANY BUS
SERVICE THIS ROUTE UR EVENING TIME 8:30PM TO 10PM

SO PLEASE SOLVE MY PROBLEAME UR I HOPE YOU ARE GEETING MY PROBLEAM UR SOLVE THIS PROBLEAM

REGARDS
KRISHNA
[protected]

Delhi Transport Corporation — bus services

respected sir,
i want to say that the bua service of 85 and 740 from anand vihar is very poor. in our daily routine we must wait atleast 30 to 45 minutes
i request u to please take an action as lots of people of my area wants to get rid of this

DTC — Non stop

Today at 7.52 a.m. at Vishvidhayla Bus stop one Green Bus bearing No. DL-1P- 0187 on route no. 901 for Morigate stoped at stop. My son was running towards that bus he was slightly away 50 mtr away. Driver closed the exit gate. I did not mind. My son was still running towards in coming gate. Driver commanded door to close. My son just entered in by geting hurt from door and door was closed. DTC Authority may inform that is it right. if my son caught between the bus door then what happen. I have also noticed from 7.45 to 8.00 4 to 5 green bus come to sop but they did not stop at bus stop. passengers are running. No problem to driver. If some body request to open door they will never open door except to polic man. If green bus does not carrying bus passenger why these buses are running on road and Delhi Govt are planning to purchase new green buses. I am fully confidence every passenger will agree with my coments. I also know that No acation would be taken against driver of Bus No. DL-1P-0187. That's the main reason they have no curtsy on passengers. U may check this complain by appoint your higher officer in civil dress. I hope if it is prooved still no action would be taken only they will instruct with smiling to driver for corporation which will be effected for only one day.

DTC services improved fairly.
But still the nexus between private and dtc buses (not many) are there.
Instead of 'only low floor', if dtc use ordinary buses then things will improve drastically.
It is a social responsibility that blueline buses should be removed.
It is a shame to the capital.

I usually travel 150 kms daily.
I never prefer blueline unless force to do that.
Most of the conductors and drivers of blueline buses are drug addicts.
I have seen different time in blueline buses, they take liquor and drugs openly inside the buses

Sir,
I want to grab your attention towards ill behavior of DTC bus driver of faridabad route low floor green bus no. DLIPC8051 around 10 AM dated 29 march 2011.
I had to board the bus from Badarpur border bus stop and he didn't paid an attention to stop at that respective stop. I even tried to stop him at Sarai bus stop in Faridabad where I reached by taking a private conveyance.He was driving so rashly putting the life of all passenger on the line as well as other commuters on the road. I finally managed to board the same bus near NHPC chowk. When I asked him about this his attitude towards this, it was really rude and as a lady it was not at all acceptable. He is a public servant and he ought to serve the same. As a responsible citizen of the country I have lodged a complaint with you, I hope you will personally look into the matter and take an action as soon as possible and oblige.
Thanking you,
yours faithfully,
Vasantha Divakaran.

Ghatiya services of 473 buses...

DTC Delhi — rash driving of bus driver

I am not a commuter on DTC buses. But today (23 Feb 2012) I had experienced a trauma from which i have still not recovered.

I was way to my home to hari nagar and riding on ring road. Before the maya puri crossing a red light is there for
the people to cross the road. As the light turned red I have to stop for the commuter to pass by, at that moment
one the low floor DTC bus hit me from behind. The number of bus was DL 1P C0116. This incident took place around
8:50 am.

I want to register a complaint on DTC site, but could not do so.

It was pure on part of the driver who was driving the buses so badly. These low floor buses have good brakes, still he could not stop the vehicle.

The on foot/ biker and other vehicle are and danger side while commuting/driving near by the DTC buses.

Please take some steps to stop the drivers of DTC buses, in putting the life of the commuter/bikers in danger.

This is absolutely true. Frequency of 615 is very low and also most of the 615's from 8-12 AM are blue line buses which were supposed to have phased out. It is creating lot of problems for students like us. In the evenings i.e after 5:00 PM, the blueline bus is literally jampacked with no space to even breathe and again no dtc buses running at that time.Kindly bring more Green/red 615 buses during the morning and evening hours, thts wen its required.

I am Ahsan and i am student and also employee in IT Company. i daily make up down from FILMISTAAN CINEMA HALL to SUPER BAAZAAR.
today the above mentioned route no bus 100A.(CAMP TO KENDRIYA TERMINAL). Idont remmember the bus no only i have told the bus route no(100A) is distance between(CAMP TO KENDRIYA TERMINAL). I am so disappintoted the behaviour of Driver and Conductor even he using abuse language, he trying to hit me.
the incident take place over FILMISTAAN CINEMA HALL(Near Karol bag) where i board the above mentions bus,
that bus was LTD. (minimum FARE 5 Rs), i gave him 5 Rs coins suddenly he started shouted over me and raise his hand to hit me, (thank god some good commuter scold over him), i already gave him 100 Rs note to purchase the ticket the ticket no (63756 /342).
I just want to know can authority take actions against that such kind of DRIVERS and CONDUCTORS who have no sence to talk even they ready to fight with student & Employee of IT Company...
same on Bus Driver & conductor pls sir, take the actions against him and pls reply me by mail i[censored] please sir...

The Director,
Delhi Transport Corporation,
New Delhi.

Sub : Complain for misbehave of Both Driver & Conductor.

Dear Sir / Madam,

May I draw your kind attention to few lines of my complain about misbehavior of Both Driver & Conductor with the regular user of esteemed DTC Buses.

On the date 21 April 2009 at 5:29 PM, the bus route No. 100 A ( CAMP to KENDRIYA TERMINAL). I dont have remember to Bus no only Bus Route No 100 A .and i have only Bus Ticket No is given to identity for the complaint 63756 / 342.
Sir i hope that the complaint should be hearing to against Both Driver & Conductor.
I have hope he's will be Punished better of You as soon as possible

Thanks & Regards,
Ahsan786

DTC (Delhi Transport Corporation) — Misbehavior

It comes into the picture that on day by day basis the misbehavior of Driver and Conductor is increasing of Delhi Transport. They don't know how to behave or talk with passenger because they have no afraid of their jobs because they are working in government sector.

I faced one problem today morning when i came at Gurgaon bus stand for traveling from Gurgaon to Sankar chowk and I asked, "Would you stop bus at Sankar chowk" from Driver of bus no. DL-1P B 2636. Then he suddenly angry and said i came here just before 2 min and i didn't book my bus till now and you are asking "Would you stop bus at Sankar chowk". Then i said, why u r angry i asked only about your stoppage and instead of these words you can say it will go after 10 min or no and after that he said, "Dussa tenu or i will beat you"

And after that conversation a lot of questions was coming in my mind

1.) Is this the benefit of Public Transportation if yes then we don't need this type of Public Transportation in our country and we are happy Private Transportation with certain conditions.
2.) Can anybody stops this daily routines Gunda gardi?
3.) Is this problem in the training of these ?
4.) Will State Govt will stop or take any type of action on these stupids?
5.) Should be come forward to stop this type of problems?

I have one humble request to you all peoples if anybody face this type of problem from any Public Transportation then express your view here.
So, i didn't get what i asked anything wrong and why he said a lot of words instead of words?

DTC — misbehave

sir such a dirty mind driver i have seen first time in my life.At dwarka sec-1 red light.He picked and recieved the passangers while driving the bus and using mobile he was driving very roughly and using mobile.such a employer are bad for all the department.he misbehaved with me.
I request u pls take some action against such driver.
Bus no.DL1PC-9664 date[protected] time-6.50pm at dwarka sec1

Sir this is the complaint against the driver of route no. 604 routing from vasant kunj to new delhi rly. stn. no.DL1pc8971 on[protected]in the evening at around 4.30 pm. the bus reaches at kishangarh stand next to chervolet showroom stand . A lady aged more than 60 with a heavy built was standing just around 10 mts. far from the bus and were not able to move fast to catch the bus. when lady gave the signal to stop the bus, the driver did not stop the bus in front of her and move up . I was sitting in the bus when i ask him why he had not stop the bus for lady he reply me that if he will stop bus for each passenger he will be late .At vasant kunj he stop the bus in front of police station and dropped two police man at the station even the bus stand is just 15-20 meter far from the station . when i ask him why he stop the bus before the stand you are not getting late now he reply me MERI MARJI TU KON HOTA HAI MAI KOI DTC KA DRIVER NAHI HOO, and he use the abuse language with me, Sir if this type of driver is running the dtc buses and this type of gundagardi of drivers will continue in the buses DTC will never be in profit because the income of DTC comes from passangers not from the police .i hope you will take strict action against the driver and also conducter who was supporting him on wrong wordings.dtc drivers should know that one day they will be old and of that age if somebody will behave like with him what he will feel . they must respect the old and aged peoples and stop bus for them.

I am a frequent traveler by the DTC bus 507 (Low Floor AC bus). Today i boarded my bus from Munirka to get down at Yusuf Sarai when the driver didn't stop and kept driving. I asked him to stop when he started shouting at me for not telling me in advance to get down. I told him every bus stops at this station and why wouldn't you do that. He said there is one more bus of the same number standing there and then he started abusing me. After sometime he asked me to get down in the middle of the road and he didn't completely stop the bus. I almost fell down on the road and he kept on saying things to me. He was more in a hurry to get past the other bus standing there and grab more passengers. These problems are faced on everyday basis by the travelers of this bus because there is just one bus which travels on this particular route. Moreover there is no time table of these buses. They come at their own time knowing that they have monopoly on this route. Passengers have to wait for as good as 40-45 minutes to get this bus. Please take an urgent action against this driver. I am not aware of the bus number but this bus generally reaches Munirka at 5:20 pm. Today it reached at 5:55 pm

Hi...I live in Patel Nagar and my office is Bhikaji Cama Place and still i m change my bus is Narain Chowk Ring Road...but my question is earlier DTC department is regular run route No.618 (Shadipur Depot to Safdarjung Terminal) but still this route no one any bus...and much people very problem to Safdarjung, R.K. Puram, Munirka, Bhikaji Cama Place and other place in South Delhi...so i m kindly requesting to you please restart this bus route No.618 (Shadipur to Safdarjung Terminal)...

Hi, travelling on low floor nuses is becoming same as blue line earlier. Both AC and Non AC bus drivers they are doing just what they want. They are doing rash driving, don't stop properly at bus stops and ask people to get down from a running bus only. Daily I am seeing such things and you will see, they will give you abuse answer.
I appreciate some of the exerienced drivers and conductors doing good job.
I request to take action againt the increasing complaints soon otherwise it will be difficult to manage them later.

The bus no 534A Ac for iGi Airport going towards . Around 8.20 AM the bus reached my stop at Shaikh Sarai for IGI Airport, cargo Terminal. I requested the bus driver to stop the bus in my next bus stop. The Driver was not only stop the bus but he used abuse words against me. That bloody driver was asking me that "yha koi stand nahi hai !". Really I got surprised to here this kind of words from a DTC low floor AC bus driver. Since all buses are stopping there, why this bloody driver refused to stop?. Therefore, I kindly request your goodness to take immediate necessary action against the said driver.

Regards
Sarita Puri

sir
this is to bring under your kind notice, that there is no busstand and not any kind of shelter on the nangalraya busstop.kindly do the needful
ARTI TEWARI SHARMA.
JANAkPURI D/1C

Delhi Transport Corporation — complaint about bus driver of the route no. 544 bus

Dear sir,
I am complainig about bus driver of rout no. 544red ac bus. yesterday at 9pm when i was coming from safdarjang to sarojini nagar M block bus stand i take 10 rupees tickt for it but when bus reached the bus srand i came to the front gate of and told to driver to stop the bus but he said bus will stop at next bus stand then i told him why r u not stopping the bus he badly missbehave with me and said if i ask more question then bus will not stop at the next station.
I request to u please do something for these kind of drivers

dear sir

all conducter on delhi route or noida route is very care less and they do not good behav with passanger
some conducter is not given ticket and some conducter is given old ticket, and when we refuse take as invalid ticket then they do bad behave,
i mention some bus no, if you can do reaction then it will be good other wise i will understood you all very unfaitfull
DL1PC-3098, 7160, 7167, 7521, 8313, 8918, 7194,
All the above buses is running on badarpur border to noida or noida 37,


thanks

birendra kumar