Delhi Transport Corporation [DTC] Complaints & Reviews

Dear Sir / Mam,

I am a resident of Kanti Nagar at Shahadara. I would like to put some serious complaints about DTC's present operational routes like 623. Many Passengers had waiting 623 but a bus comes after 45 intervals in morning times before 9 AM and in Evening from Vasant Vihar after 6 PM.

Many times we have taken complaint book and note down our complaint, but we are not getting proper solutions for our complaint.

The same problem we are facing in the evening so as to reach our home. Those buses which have in this route which was only for Short Route like Delhi Secretariat or Jawhar lal Nehru stadium.

There are more than 1000 peoples who daily up-down through Buses

We are not requesting for Red line. We are requesting you to please provide few Buses having good conditions so as to reach office on time.

We don't say that not to give public services or not to give any facilities to other route, we request you to please provide good busses and some regularity in busses in interval of 15-20 minutes so as to reach office on time. This way you can earn more and we commuters also feel satisfied from DTC.

Kindly put up bus schedule and timings & let us know the frequency of buses. Before 10 AM as well as after 6 Pm there is no regularity of buses plying on this route. All old DTC buses are plying.

I am very hopeful that you take some immediate action on this matter, as all the students & working people which going towards Vasant vihar and other commuters feel relaxed.

Yours Faithfully

Shikha lovely

Dear Sir,

I had travelled in Low Floor bus on 14th November 2011, Route No 680 bearing no.- DL 1P 7029. I caught this bus in Sector 1 R.K.at 10 pm and I was suppose to get down at next to Ber Sarai but Driver dint stop bus and after calling him he ignored us and even make comments with abusing language.The time was quarter past 10(10.15pm). I tried convince him but even he dint give time to get down on next stop too. Any way I was manage to get down on Katwaria Sarai stoppage.
I even tried calling the helpline number but alarmingly none of the numbers were in use. The staff of DTC buses are not cooperating and even they are not rendering services for the money they are charging from us. I hope the higher authorities take up this matter seriously and take quick action at the earliest.

i take a dtc bus no. DL 1P 9433 from mayur vihar phase III more for telephone exchange bus stop, noida. value of ticket for the same is Rs. 6 while the conducter demanded 10 Rs. when i denied and asked for the list of charges he misbehaved me and forced me to leave the bus.

i have been fade up so type of behaviour of such a person.

To,
The Managing Director
Delhi Transport Corporation
Nangloi Depot
New Delhi- 110041

Subject; Driver & conductor Bus Number -DLIPC 9904 (980 AC Route)


Respected sir,

This is Pankaj Mehta , I Requested that Last Saturday (8/Oct/2011) Time Near 2:30 To 2:50 I was Coming from Vikas Puri and I Stand On Bus Stop & One DTC Low Floor Bus Came And I Gave One Indication to Bus driver For stoping Bus Because I want To Go Home but he didn't Stop The bus .I was requested More that 10 times that Please Open The Door ,Please Open The Door But There is no response after that I came on main Gate of dtc bus and told to Bus driver that please open the door but Again he didn't response after that I knocked very forcely on Dtc Gate and dtc Gate glasses break

And after that Dtc bus driver stop the bus and caught me and and they force me that u just sit in bus and after that they beat me around 15 minute To 20 minute at that time someone call on Police PCR through mobile by dialing 100 and after 10 minute police PCR came and few police officers have came and ask me what happen and I told him to all situation very deeply and they told me come on Police station (paschim vihar) With Bus and when I reached in police station then At the time of discussion Bus Conductor And Driver Told Me You Will Have To Pay Rs 6500 (Six Thousand Five Hundred Only) For That Damage Because we have to Deposite That Money In Bus depot .After The Discussion they told me

U just give me Rs 3000( Three Thousand only) and my Mamaji CAme and gave him to RS 3000
BUt they Didn't give me any deposite slip

I M requesting that please take Some Strict action On Bus Driver & conductor Because They Beat Me very Dangerously and using Absuing Language To Me and after taking any Legal Action Please Informed me I m Giving You My Information

Thanks
Pankaj Mehta

Address; H.no-49-A Ext- 4 Nangloi New Delhi -110041
Phone number - [protected]

Hi,

I would like to bring in your notice that bus number 978 (Route from Najafgarh to Azadpur) have first changed their route (instead of coming from Nangloi Najafgarh Road, its coming from Mundka) and now they have cut down the route and all buses end at either Peera Garhi or Punjabi Bagh.

It creates lot of inconvenience for those who need to travel to Ashok vihar, Shalimar Baghor Azadpur. In Morning, I have waited for 2 hours at Nangloi many times in the look for bus till Azadpur (Bus no. 935 from Mundka to Azadpur is also absent) but eventually I need to take 2 buses to reach Azadpur.

I have heard a pathetic answer from one conductor who told me that If we would not make money in the route then how could we take buses on that route.

Moreover when I tried to call the complaint numbers of DTC, they are not working. It has crossed all limits.

If they can bring 1 bus in every half hour, then that would do the purpose.

Would expect some solution to this problem.

Thanx,
Abhishek Jain
abhishek.jain.[protected]@gmail.com

hi, i am kapil,

date : 16 sep 2011


dtc bus number DL 1P C 3961 ( route 534 )

conductor took the money (5 rs from khirki gaon to mehrauli), but didnt give the ticket
3-4 people in front of me. he took the money. didnt give the ticket , said just sit.
night time around 10 pm.
it also happened to me earlier same time, on the route of 764, near same time
these conductors are young , near 25-30 aged.

I am a resident of vasundhara enclave Delhi 96. Since the beginning we are facing big transportation problem from this area,but in 3-4 months buses were going through our area.The DTC Route No.118 and 378 buses were going through vasndhara but now a days if they like they go through vasundhara otherwise they wont and the buses are not available in peak hours, which results in great deal of inconvenience for the commuters.The shift inchrage is also not taking any adequate step to divert other non plying route buses in these route.Most of the people wait here for buses and the buses dont come inside vasundhara. Today(16/9/2011) i was coming in 378 and i asked the conductor will it go to vasundhara he replied yes but the driver didnt take the cut instead he took it direct and when i asked the driver he rudely said that i should have told him,but if the route is through vasundhara then why should i tell him.it was his fault.Yesterday i asked the 118 bus will it go to vasundhara he told no but one more 118 bus came he told me the bus will go.I dont understand the routes of these buses(the bus no are DL1P C 8347 DL1P B 1435).You are requested to kindly look into the matter seriously & do the needful, so as the commutters thrusting upon the DTC operation won't get cheated.
Regards
B.Akila

Mai aap logo ka dhyan is baat ki or dilana chahta hu ki DTC ki bus School students ke saath kitna bura vyavhar karti hai, mai aaj (15/09/2011) 2.15 pm par Multan nagar near Peeragarhi ke stand par khada tha vaha par bahut sare student bhi the, lakin DTC ki bus vaha ruk hi nahi rahi the, student bar bar dodte hue buses ki tarf ja rahe the lekin driver bus hi nahi rok rahe the, maine students se pucha to unhone kaha ki hamare sath to yah roj hota hai, kai bar students ko chot bhi lag jati hai, mera DTC Deptt se yeh sawal hai ki jab aap Students ka DTC Pass banate ho to bus stand par kyo nahi rokte

This complaint is with reference to the bus number registered as DL1P C 7462. it is DTC's low floor green bus on the route number 166. this complaint is for the date 6 september 2011 when I was witing for the bus at Wazirpur Industrial area, Ashok Vihar to come to Deep Market, ashok Vihar.
This bus came and stopped but didn't opened the front gate even for the ladies(including myself). We could not even enter from the back gate because it was so crowded and people were swinging on the gate nad gate was opened when the bus left.

To my shock was that even traffic police men were standing just 10 metres away and they were just mute onlookers. When I asked them that why they didnt stopped the bus for us, they were just so corrupted cops that they said, " we can't do anything. bus depot is nearby only, you go there and make the complaint."

I just want that you take some strict action against the bus driver and even the cops(who were on duty there) if possible.
Its just not happening and adding more trouble in travelling even from college.

DTC Department before run the bus Route No.618 (Shadipur Depot to Safdarjung Terminal) but yet this route no. no one any bus....and much people Shadipur depot or West Delhi to come South Delhi much problem suffer.....and much problem is official people he/she come to South Delhi and no any bus Like Munirka, R.K. Pura, NCERT, IIT Gate, Bhikaji Cama Place, Dhaula Kuan other places.....i m requested that the DTC department again this route no....

hello!

bus no.727 ki frequency waise hi bahot kharab hai aur jo express bus hai uske drivers APS colony k stop pe bus ko rokte hi nhi hain.kuch bolne pe kehte hain ki stoppage nhi hai.so plz unse boliye ki atleast bus roka karen kyunki kharab frequency aur bhid hone k karan hum log jo usme jana chahte hain wo bhi usme nhi ja pate hain.aur agar stoppage sach me nhi hai to plz 727 ka stoppage APS colony ko bhi banaya jaye.

hi !

i m a student and transport daily to AIIMS from APS colony by DTC bus no.727 which has a very poor frequency.being a girl i have to wait for abt 30-40 min for the bus to come.as it is the only bus from paalam to medical and safadarjung,all the patients and army personnels board on the bus in extremely large numbers due to which there remains no space even to stand.ladkiyon k liye is bus me bahot problem hoti hai kyunki kai log iska galat faida bhi uthate hain. so kindly increase the frequency of this bus to every 5-10 min in public interest.we are suffering alot,so plz do the needful as soon as possible.

It happened twice with me. Outer Mudrika Bus towards Munirka never stops at the Ber Sarai bus stop. It just slows down and you have to get on the moving bus which is very risky. If you ask the bus conductor or driver about it their attitude is like everyone gets on then why do you have problem, just take ticket and sit down!!
It's like they are providing us free ride! Their attitude is intolerable! They drive very rough as if we are just animals in the bus!

OnThe above sited subject , not only complaint to tollfree numbers but written complaints are submitted at Sindhia House, New Delhi.,Hence is short It is requested that the route between Sec.16/17(Rohini) to Delhi Secretate and Nizamuddin should be oveerviewed.

The numbers can be extended like: 479A, 970A, 990A

Thanks & Regards

Suresh
[protected]

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
ramapuram (back side srm college) There are more than 20dogs in ambal nagare, royala nagar and the locality chennai - 89. our children are scad to go out of the house to play.we cannot sleep at night continuously barking and lots of small ones also here .please do the needfull

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
Area name : Mugappair West ( Nolambur) (Near Mosque, 5th block)
Chennai : 600037
We are very fed up with street dogs .We are facing a lot of problems due to presence of Stray dogs in streets.The people comes late from the office in the nght time are one facing lot of problems with these dogs,people are afraid of them.These dogs are often seeing chasing/playing each other in the street opsite to the mosque. Residents of nearby this area are really afraid of these dogs and want to get rid of them.There are some 20 to 25 dogs in the streets.Please catch the dogs and help us to get rid if them.

Thanks

R.Manivannan
Software engineer
No 236,5th Block
Mugappair west ( J.J. nagar West)
Chennai - 6000037

Dear Sir/Madam,

I was posted complaints form last one month but still i didn't get a possitive response. I cant believe this bcs if DTC dont have a enough bus then why he stoped a Blue line service. If he stoped blue line service then DTC must provide a bus for all public. Route No. 801 in a week or in a two three days will got one bus otherwise no bus for full day.

Please help us to provide a Route No. 801.

hi

i am Shivani (student of AIIMS) and commute daily by bus no.727 (from APS colony bus stop which is the only bus from palam which carries all the patients from palam to medical (AIIMS). In addition to this many Army personnels n colllege going students also commute by this bus.The bus is available at a gap of half an hour.The bus is always overcrowded n the express buses also donot stop at the APS bus stop.
plz increase the frequency of the bus as being students we suffer alot.There is no space even to stand.Due to the extreme level of congestion males take advantage of the situation and so it becomes very unsafe for the female commuters.

Kindly increase the frequency of the bus no.727 to every 5/10 minutes and also increase the no. of AC buses and if possible plz arrange for a separate bus for the patients as it is not good for healthy individuals.

There are hardly any buses plying through Sarojini Nagar / Laxmi Bai nagar towards S J Airort/ C.P. Earlier a lot of buses on Route No. 51,53, 52, 56,89 ,611, 615 were available. But despite Sarojini Nagar area and adjoining Govt. colonies where a lot of people in Govt service are living, DTC has totally neglected it. Now a days there are a very very few buses available on Rs. No 615 so the frequency is very very low and the sufferers are the Govt employees.

Since ever the blue line service has been discontinued the DTC bus service on route no 588 has deteriorated a lot. Earlier frequency was of 5 minutes and we never felt any kind of problem. There are a few number of buses and those are also mismanged. On many occasions no bus would be seen for more than half an hour and then suddenly two bus would appear in quick succession almost plying together. Even after introduction of R No 794 covering some of the track of R. No 588 the situation remains same as Rs. no 794 is also a rare commodity on many occasions. The commuters have to wait a long to travel small distance from Nauroji Nagar or INA Colony jof SJ Airport to Lodi Road. Lodi colony and J L N Statium as no other bus service is available on this route.

H.B.S.Negi