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[Resolved]  Delhi Transport Corporation — shortage of buses on route no.611 and 398

I would like to draw your attention that on route Nos.611 & 398 there is acute shortage of service from Mayur Vihar Phase III to Dhaula Kuan, particularly in the morning hours between 6 AM and 10 AM. We have registered many complaints with DTC Helpline, but till date no action has been taken to solve this problem which is affecting the common man who has no other means of transport. This shortage has taken crippling proportion in the past four months.

The situation has gone from bad to worse in the last week. Buses coming from East Vinod Nagar Depot or elsewhere are not meant for these routes in the morning hours. On the other hand, there are plenty of buses ply on route no.211 (Phase-3 to Mori gate). We are fed up commuters who are forced to wait 1-2 hours for DTC services, and finally depend on three-wheelers and private buses to reach our offices. After increase in the bus fare it has become unviable to do the break journey as it will rob our pockets irreparably. We will end up spending Rs 25-35 instead of Rs.15 for the break journey. Now, we the public are preparing to take the matter to the media so that everybody understands the situation we are in.

The DTC Time Keeper posted at the bus stand in Mayur Vihar Phase III is on leave most of the days. When available he is most uncooperative and not even willing to listen genuine hardship faced by poor commuters of the area.

It is our, Mayur Vihar phase-3 resident’s, earnest request to you to kindly look into the matter personally and do the needful and get us sufficient buses in these routes at least in the morning hours (6 am to 10 am) for the service class.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet


madanpur khadar only one bus full day runing 465 time 9.20
Sir, I would like to draw the attention of transport that the recent fare hike of DTC buses should be applicable only for HIGH prise GREEN and RED (A/C) buses of DTC because all other ordinary DTC and BLUE line buses the fare was fixed on the basis of diesel prises and after conversion to CNG the fare has not been reduced and that proved a boon for all BLUE LINE BUSES, after conversion to CNG their income has been made doubled. If we consider the cost of DTC GREEN and RED(A/C) buses their prise is very high, therfore government decision to raise fare must be applicable to only these HIGH COST buses and not to ordinary buses. My submission and request to the government to kindly roll-back the fare hike for all BLUE LINE and ordinary DTC buses.(REQUEST BEING MADE IN PUBLIC INTEREST) Brij Mohan([protected]

Delhi Transport Co-operation — shortage of bus services

Dear sir, i am a daily passenger from dhaulakaun to noida.After terminating blue line services we face a shortage of bus services from noida sec-62 to dhaulakaun after 8'o clock at night.At morning there are some parallel services helps us to reach office in time.I departs from office after 8'o clock and at that time rare services of route no.392.But the route no.34&355 have a lot services and have no.passengers in that buses.After waiting more than half an hour a bus would comes with full load have no space to enter it.We have no alternate services to reach home at night.Three wheelers charges Rs.200 to drop ashram that i can't afford it.SO please take neccessary action to increase the services of route no.392 after 8p.m . thanking you, jaikumar

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    Delhi Transport Corporation [DTC] Phone
    +91 90 3912 9100
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    Sector 8 Dwarka, New Delhi, Delhi, India