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[Resolved]  DTDC Courier — manipulation to prove courier is not lost

DTDC Courier- LOSERS and MANIPULATORS

Truth is Stranger than Fiction

I had dispatched a courier to Texas A & M University using DTDC International Courier on 5th of Jan, Airway Bill N91773069. Till 15th of Jan, the last update was on 8h Jan, Inscan New York.
A friend in California called up the Us office in NewYork, and they confirmed they cannot track the courier, and that I should file for claims. The Bombay office took another 5 days after this to acknowledge the courier is lost as they ahd yet to receive information frm the US office. ( someone like me, who is not even part of the company could do it before them.)

So I dispatched another courier from DTDC again, on 12th Jan, because the manager said she will send it via Alert for the same cost and promised me it would reach on 15th ( I paid for this one too as the Bombay office yet did not acknowledge the courier is lost , though I already knew if from The US office.)

NOW COINCIDENCE NO 1: New Airway bill number N91773060
(Only one digit difference)

So the courier dispatched on 12th stops showing any updates after 14th Jan, Insacn New York. I get frantic as the same story repeats again! My university would never believe me if I say my second courier is lost too! My friend again calls up the NY office and they give her a DHL tracking number for N91773060. (they outsource to DHL from NY) We get a DHL tracking number, and in the DHL refernce from DTDC, the reference number is Recieved from NY, 14th Jan, N[protected] !!!!! It is because of the 0 and 9 error that there were no updates on my N1773060 number after the 14th in NY. DHL said since DTDC typed that number, they can not do anything about the mistake.


NOW DTDC CLAIMS BOTH MY COURIERS HAVE MADE IT TO THE UNIVERSITY ON 16TH.

They have updated it so on both my tracking numbers.
And the tracking number of or both the Couriers N91773069 and N91773060 of their agent DHL is THE SAME NUMBER [protected].
HA HA HA,,,,,

At first I gave DTDC the Benefit of doubt as 0 and 9 are next to each other on the keyboard. But now when the claim both my couroers sent on 5th Jan and 12th Jan, recahed the university ob the same day 16th of Jan, I know what caused the mistake.

THEY MADE THAT MISTAKE SO THAT I CAN NOT FILE FOR CLAIMS.

Also, wen the Andheri Office acknowledeged to me that the first courier was lost, they said it would take THREE TO SIX MONTHS FOR MY CLAIM TO BE PROCESSED!!!!!

I AM NOT GOING TO BEG TO ANYONE FOR SO LONG. I WOULD USE THIS AS A LESSON AND TELL THIS STORY ON ALL CONSUMER FORUMS TO TELL PEOPLE TO AVOID THE MISTAKE I MADE, O[censored]SING THE DTDC SERVICE.

This service might kill all my chances of an admission/ assistantship to my desired university as my application reached them after the deadline passed thanks to a useless courier service. I have a very good portfolio, and was hoping for an assistantship, without which I cannot afford a US education. But this DTDC failure has cost me heavy.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  16 CommentsShareTweet

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And just to trap them in their own net, the tracking number of DHL, their agent in US for both my couriers N91773069 and N91773060 is the same number, [protected]...

HA Ha ha...
Envelope posted from Agartala on 22 Jan 2008. Not reached so far.
I had dispatched a courier to AMBASAMUDRM, TIRUNELVELI DIST,TAMILNADU, Courier on 8 th feb '08. Till 12th feb it can't receive from reciver. Very very slow process, In Central Govt, Post office is better, because they deliverd with in 2 days, but your company take 5 days with in state. But this DTDC failure has cost me heavy.
i had dispatch one courier Consignment note no. N91775137 to BEIJING, China from Visakhapatnam, andhra pradesh

but for the Consignee want a beijing courier address but if we required the

BEIJING, CHINA COURIER ADDRESS
I had dispatched a courier to Bhubaneswar, Orissa using DTDC Courier on 11th of March, 2008 Airway Bill Z67038379. It was expected to reach on 13th. The courier was for a few books for my brother who would be having his exams beginning from 17th.Till 15th of March, there was no update on the courier. The courier company says "by mistake" the courier got sent by surface(read train) instead of air. The person heading the office even said it had not yet reached Kolkata on 15th, and will be reaching on 17th, the day my brother commences his exams! Wow!! What do you say for that??
Courier booked through Premium Delivery in DTDC Couriers, Hyderabad which had comittment for delivery before 4 PM, next day in Chennai. But the consignment had not reached Chennai and as usual the lamb excuses of Flight cancelled, Person waiting in Airport, etc from customer support and they are not able to extend right feedback and in turn, we get very pathetic and irresponsible response mentioning that they cann't do anything for this delay and these are not avoidable. Why then the extra charges is levied on customer?

Any further delay in delivery will spoil the purpose of sending the consignment through premium delivery. Is there any forum support consumers on such non-comitted service and pathetic response from customer support?
i had courior a letter on 07-may -08 (5 pm) from jalandhar to mumbai. the person name manish from jalandhar branch told me that your courior will reach within 24 hour and will charge special tariff. i agree and paid but even after 48 hour its not delevered packet no is V00353476. when we call dtdc office they say we will call back and tell you the status but no call back from dtdc office.
the person from other side in phone is rude also. till now no responce.
Dear Sir/ Madam

It's awesome from the part of DTDC services. We had given a document to DTDC for Mumbai Z68082922 on date 8th May 2008. When we realised the document was not delivered till 14th May, we lodged a complaint in Mumbai vide no. 49804, which appeared to be an eye wash. We made several calls to your Mumbai DTDC centres viz. Malwani branch with people like Kiran, Abhijit, Nitin, Rekha, Raman, Pawan, Govind who gave false assurances everyday that the document would be leivered on that day itself. The saga has been contnuing for the last one week.

We at last talked to customer care head in Delhi on 19th evening, who assured to take action on this.
we are yer to hear from her.

As this was an important document, we would like to know why punitive action should be taken for such an act of irresponsibility.

Waiting for your reponsea
Sinha
THE WORST COURIER COMPANY AND THE WORST SERVICE I HAVE EVER SEEN.
MEEPL/DTDC/2008-09

Sir/Madam,


We have booked a consignment for Chamba vide your Docket No.T29760811 on dated 23.06.08 Apprx. Value of Rs 35000.00.


Despite of repeated verbal and Telephonic requests for the delievery status of material still awaited. We are sorry to inform you that almost 3 months have been pased but the proof of delievery (P.O.D.) is not provided to us. Customer is pressing hard to deliver the material. It appears that either the material has been misplaced or delivered at the wrong address.


If the POD for the delievery of said material is not provided within one or two days we will be compiled to initiate legal procedure against you to recover the value of material and cost of litigation will be borne by you.

For Mekaster Engineering & Equipment Pvt.Ltd.

Sachin Kansal
It is not efficent service provider. We should stand together to black list Dtdc
First, you should not use an Indian Company as Indians are incompetent people. When there is a DHL, UPS or BlueDart, why would you use faggits like DTDC for Intl Courier especially when its concerning your education?

Secondly, you shouldve set the DTDC office on fire for with your head. Thats like the best medicine ;-)
MY DOCKET NUMBER IS Z14068485 . SINCE ONE MONTH MY PARCEL IS NOT DEYLIVER I AM ASKING THE ABOUT THE PARCEL OF YOU ARE CUSTOMER CARE.BUT THE PERSON ARE VERY MISBEHAVIOUR.ARGENT DEYLIVER MY PARCEL ANTHOUR I GO TO THE CONSUMER COURT

Airport international — Not offering DHL service

hi,
I am Pradeep .I had got this Airpoint international services contact number from Just dial,Bangalore.I sent some documents regarding medical test and photos of my friends.When these guys contacted me I particularly said that i want DHL service.Even these guys gave me a DHL shipment receipt on 5th may 2011 and they said that it will reach the destination(muscut alkhuwair) in 2-3 days.When i entered the numbers for tracking in website i was not able to get any information.Later when i contacted them they said that they have sent it through some TNT services and gave that tracking no and said that DHL service was not available for that destination(AL khuwair).When i searched in DHL website i was shocked to see DHL office in the same location.Later they said that TNT has been tied up with DHL and other sort of stories.If so can i know is it right or wrong.
There address is
Airpoint international No 3,
NR Lalbagh RD,
4TH CRS,
1ST MN RD,
Sudhamanagar,
Bangalore - 560027
I regularly send packages abroad to friends and family and i prefer DHL services.
Waiting with a possitive reply.

my mail id: [protected]@gmail.com

DTDC — Extra charges on courier

Dear Sir we have submitted the complaint details of DTDC Courier your branch sector 17 Vashi Navi Mumbai extra charges on price list. Please send the actual price list of DTDC courier

Courier not received even after 2 days

courier accepted[protected], with promise to deliver in one day (express courier charges claimed) CONSIGNMENT NO: V18408969. AFTER TWO DAYS i.e.,[protected] till 22.00hrs courier not delivered.

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