DTDC Courier & Cargo Complaints & Reviews

I did send a POD Z69972688 on 17th Apr 2008 from South City I Office of DTDC to be delivered to Partur/ Jalna/ Maharashtra at monetary consideration of Rs 50
I understand from the intended recipient that he never got it. So today on 10th May 2008 when I tracked down the POD from DTDC Customer Care No.[protected]/441/442 (Shashikant) I came to know that it was never delivered because the place is not in delivery list. My 1st question...

Sir/Madam

I had sent a courier using the above mentioned company, DTDC courier Ltd, from their franchisee office in phase 9, Mohali, Punjab, on 19th April, 2008.The package contained books and was adressed to Col. Satpreet Singh, c/o DTDC courier Ltd, Binnaguri, Distt. Jalpaiguri. The person who took the package from me said that it will be delivered on the 7th day. When the package was not delivered on the said date i went...

I had sent a letter (less than 200 gms in wt, charges were Rs.80/-) from Vashi to Goa on saturday 19-Apr, hoping it would reach on 20-Apr. But being a sunday, this courier service is closed on sundays. So the courier reaches their Panajim office on monday.

Then the reciever gets a call from the Panajim DTDC branch and asks him to come to the office and collect his letter. They supposedely DO NOT home deliver to remote parts...

I was sent a parcel (study material) from CBD belapur DTDC branch on apr0508 to my Bangalore address charging Rs.400.
I have been in touch with these people since the very next day for the parcel was very important to me.
After 2 days i got a reply from DTDC customer service[protected] that this parcel is back to Mumbai due to wrong address, I did not buy this as the address was fully correct and I already have recieved...

I was sent a consignment (My purse containing my LG mobile phone and a Sony digital camera (worth Rs 25000 Indian Rupees) from Mexico city, by Garza Tello Y Asociados SC, Camino A STA Teresa No. 187-C PISO -5, COL. Parques DEL Pedregal Mexico, D.F.14010 with shiipers identification no GTA 9EC 506 L56.Shiipers account number 581/907 Telephone no.[protected] on 19th Mrach 2008 at my address
DrGeeta Kurhade, Professo's Bungalow no.9,...

I have sent a courier from Bangalore to Varanasi on 18th March 2008. It was a cheque to be submitted latest by 21st. The DTDC guy said it will be delivered in two days. But today even after 8 days (26th March 2008), the courier has not been delivered. The consignment number was B43529072. When I called their Bangalore helpdesk number, they just took my cell number and said they will call back. Today again I have called and forced them to...

SIR/MADAM
A LETTER WAS DISPATCHED THROUGH DTDC TO INDIAN OIL COR.LTD VARANASI (UP) ON DATED 04.03.2008 FROM NEW DELHI. DOC NO IS- Z66984250. TILL DATE THIS LETTER COULD NOT REACH TO OUR ADRESS. I TRIED TO CALL DTDC OFFICE AT VARANASI WHOSE LOCAL TELEPHONE NO IS -3251713 & 3298054. BUT I AM SORRY TO SAY THAT DTDC OFFICE IS NOT RESPONDING. I TRIED CONTINOUSLY FOR 2 DAYS. THEY ARE NOT RECEIVING THE CALL. ONE TIME THEY SWITCHED OFF...

Sir

I had sent a cheque through DTDC Courier & Cargo Limited on 20.02.2008 more than one lakh rupees to Sr. Branch Manager, L.I.C. Shahpura (Bhilwara), Rajasthan vide theirReceipt No. Z 64410457and another cheque on 27.02.08 for Rs. 2,386 vide receipt No Z 64655633 dated 27.02.08.

I enquired receipt of cheques from L.I.C. Shahpura on 1st March 08, I was surprised to learn that both the cheques are not...

Here is the gist of the compliant email i sent across to DTDC, for which i have recieved no response yet.

Dear Sir/Madam,

I have been a very satisfied customer of DTDC and have been using your services regularly and have been recommending your services both in a official and personal capacity.

However, my experience today dealing with your customer service personnel ( I called at[protected],...

DTDC is claiming himself as India's number one courier company on their site ( www.dtdc.com) , which will attract normal customers to do the business with them. They are also marketing their online tracking information tool, which will help customer to find out their consignment status over the web. But ground reality are too bitter, they are worst than worst from any low profile courier company.

I have booked one courier...

My consignment no: N91885469 was snd on 9th by me from siligudi dtdc.But DTDC didi not inform me regarding the problems that they found with my consignment ,like it being detected of electronic thing insidewhich was a musical greeting card,because of which the consignment remained held up first in dtdc kolkotha branch.Dtdc silligudi branch has been totally irresponsive there after regarding the issue and neither did they inform me the problem...

I have ordered an Item (Apple ipod) online through the
Manorama E-mart (http://emart.manoramaonline.com). On 11/01/2008 they sent
the item from Mumbai through DTDC courier service. Tracking the same on
DTDC site with the consignment number
M33753288 shows that it reached Cochin on 13th. Usually it will be shipped
to my place in one day. But even on 15th the status was showing item is in
Cochin itself....

I had sent one envelope contain application form and DD to Branch Manager, HDFC Bank, Hyderabad on 09.01.2008 Receipt No. T24617866, which was the collection center for Sahara Classic Fund(New Fund Offer). Till date it was not reached to the HDFC Bank. After enquiring the HDFC Bank it is come to know that envelop not received. I enquire the DD issuing Bank then it was come to know that DD was also not honoured till date. So it means it...

dear sir,
i had sent 4 ladies tops (chikan work) to lucknow thruogh DTDC courier services at purbachal, salt lake, near 13 no. tank on 9th december, 2007, whose consignment number happens to be K26010024. the consignment dispatched was checked by your agent and infact was sealed by him after verification.after sealing it was also inscribed by us on the envelope - CONTAINING 4 LADIES TOPS. the consignment reached the consignee on 12th...

On 16 Jan 2008 I booked a consignment 1+2, Consignment NO. Z63940319 to my home, from Nehru place -5. I was assured a delivery within 3-4 days but it didnot reach my home, it reached after a lot of complaining to the counter in Sivasagar. It was broken and one of its Parcel was missing. They said that it will be deliveder to my home but it was not my Dad had to come and pick it up from 20 Kms. Still one of my parcel is missing and my whole...

DTDC Courier- LOSERS and MANIPULATORS

Truth is Stranger than Fiction

I had dispatched a courier to Texas A & M University using DTDC International Courier on 5th of Jan, Airway Bill N91773069. Till 15th of Jan, the last update was on 8h Jan, Inscan New York.
A friend in California called up the Us office in NewYork, and they confirmed they cannot track the courier, and that I should file for claims....

Dear Sir,


Most regret to express my views about DTDC that they even dont bother about the customer. They just ignore the customer. On 10th January08, I had send a mobile handset by DTDC courrier..( They didnt ask me abt the goods and they just received it from me ) but when it reaches to my home, the box was very well, and there was no indication of opening, but the handset with charger was missing from the...

I am from pune on verge of losing an article sent by DTDC courier service to Mumbai. Its been 17 days now the article has reached no where, several callings to customer care and only answer I get is “the article is coming back due to short address” but the address was mentioned absolutely right and crystal clear on the article.

This is really a frustrating and very annoying experience for me with DTDC
br...

Dear Sir,
I recently send a DD worth Rs.25000/- to my mother in Cochin from Mumbai via DTDC Courier. It was meant to serve an emergency. I sent the DD on 8th December 2007. It was not delivered for 1 week. I tried tracking on their website and it mentioned consignment on hold, contact office. My father contacted DTDC Cochin office and they said they couldnt track the address and its lying in their office. We tried contacting them (both...

Dear Sir,
I am very for your loss.
But you can go to consumer court for that incident.because when it is delivered it was not 1.4 kg less than of that.Probaly local kolkata agent tokk that.
Veryfy that whether it is a loss of a small thing..but you are legal get your right justice with sufficent fine money....