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DTDC Courier & Cargo Complaints & Reviews

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Updated: Mar 23, 2026
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DTDC Courier & Cargo reviews & complaints page 582

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M
Manisha
from Lucknow, Uttar Pradesh
Jan 31, 2009
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DTDC Franchisee jalandhar ( near SkyLark hotel) ask for very unreasonable price for courier.
when I send the parcel ( less that 250 gm) from Gurgoan to jalandhar, it cost me Rs 35. When I asked the same parcel to send from Jalandhar to Gurgoan, they asked Rs 100. I asked them to show me company price list which they did not show and with too much of overconfidence said that they will change Rs 100. Do whatever you want.
Aug 14, 2020
Complaint marked as Resolved 
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    A
    ASHUTOSH KUMAR
    from Pune, Maharashtra
    Jan 22, 2009
    Resolved
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    Dear Sir,


    Most regret to express my views about DTDC that they even dont bother about the customer. They just ignore the customer. On 17th January09, My father send me by DTDC courrier from bihar to chennai. they told that it will reach upto 21th january but till now i did not received. I do not the status even. they have given the some recept. my father send me certificate through the DTDC courier.
    no- K33027163
    plz reply me send me report of the courier through mail as soon as possible. I am very frustrated about that..
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir,

    Most respectfully informing you that i have booked a courier from noida to azamgarh on 24th Jan. 2009.
    They assured me that the courier will be deliver on Tuesday(27th Jan. 2009). But status is showing from last two days that courier is in transit from Varanasi.
    I don't think that Azamgarh is too far away from Varanasi to take three or more days to deliver. it is only 96km from there. And till time courier is not deliver. I think it is better to use speed post rather than DTDC courier. Please do the needfull. no. z83572446.

    Md. Shafique

    Noida
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      K
      Kamalasrinivasan
      from Bengaluru, Karnataka
      Jan 2, 2009
      Resolved
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      Hi, there,
      A letter containing a draft sent on 10 th.Dec from Bangalore delivered in Chennai on 17 th.dec.On phoning and questioning initialy they sent a mail stating that the matter is under investigation .But on 20 th. they said/mailed me that it has already been delivered on 12th.Dec itself., according to the computarised message.But acutaly the man has been keeping it for 7 days and delivered it only on our persistant calls.I got a evidence for it ;from the man delivered' it onbehalf of the man who is suppose to deliver.
      Kamala
      [protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      May I request you to inform what is the time required to deliver a letter within a distance of 5 km. If the letters to the others are delivered of same range, may I lodge a complain.
      Yous sincerely,
      P.C.Kole
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        A
        Arunangshu NathSarkar
        from Delhi, Delhi
        Jan 1, 2009
        Resolved
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        On 30th of December, 2008, I mailed a greeting card to Kolkata from DTDC's Magarpatta (Pune) brance, .
        Inside the envelope, there were some gift vouchers and some other valuable papers.
        It reached Kolkata on 1st of Jan, 2009 and handed over to the proper person. But inside the envelope, there were only the greeting card, all other items were stolen. It was quite clear from the envelope that it was opened before delivering.
        Its not the first time the same happened with me regarding DTDC. 1 year ago I posted a calculator, and it was declared also. But the same was stolen too.
        DTDC is full of corrupt employees/franchaises or the company dont care about customer.
        Aug 14, 2020
        Complaint marked as Resolved 
        Hello Team,

        I was called to receive the returned product but when i came to receive the product the item WD 2TB Hard Disk Blue Color was missing and instead of that stones were present inside the returned packet.

        The item was shipped on 1st October 2014 and was to be delivered till deadline 8th October. As per the online status it is showing that the delviery was attempted on 6th October but the concerned person was not available though the address was correct.

        While shipping the item was opened and verified by the DTDC Supervisor Mr.Prakash Ghatbande and was again packed and shipped and the shipping receipt was provided to me. The tracking number is F08325934. When i received the item i opened it in front of Mr.Prakash Ghatbande as it was given by him only to me. That time we both saw that there was Hard Disk Missing and instead of that Stones were sent.

        As discussed, please find the attached snaps of the stones sent instead of Hard disk. The delivery address was of Haryana as below :-
        Name :- Yogesh Ranga
        Address :- Rahul
        H No - 189/26,
        Siddharth Colony Delhi Road,
        Sonipat - 131001,
        Haryana INDIA

        Request you to take the strict action regarding this as this is causing losing faith to customers. Please keep updating me about the status.

        You can call me @ [protected]/[protected] if you need any information from my side.
        My address is as below :-
        A/81, 328, Avinash Ankush Consultancy,
        Jijamata Nagar, G.D.Ambekar Marg,
        Kalachowki, Mumbai -400033

        Regards
        Avinash
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          A
          A.V.S.Menon
          from Pune, Maharashtra
          Dec 20, 2008
          Resolved
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          Resolved

          Dear Mr.Subhasish Chakraborty/Mr. Gautam Basu,



          Please note that I have booked the following consignments to Kerala on 1st December, 2008 and the details are as under:



          Sr.No. AWB No. Date of booking Place of booking Remarks


          1. M[protected]st Dember, 2008 CBD Belapur, Not yet delivered

          Navi Mumbai



          2. M[protected]st December, 2008 CBD Belapur Delivered after

          Navi Mumbai 11 days[protected]



          3. M[protected]st December, 2008 CBD Belapur Delivered after

          Navi Mumbai 6 days[protected]



          I have contacted your customer service help line Mumbai/Navi Mumbai so many times for getting the information and I got these information today only(i.e. after 20 days). Your customer service dept is not able to answer my question for delayed service.



          I would request you to please look into this matter and give me a satisfactory reply. I deeply regret to note that your service has worsen then postal dept. I spend more money for sending these letters through courier to deliver the destination immediately but your service was very pathetic.

          I sent so may e-mail to their office and talked over phone, but till now I have got any reply from your office
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Sir/Mam,



          I would like to inform you, I am gurbaksh singh from chandigarh SCO-116 Sec-47C.
          one my courier doc no. Z94071622 date 8/07/2009 dispatch from ludhiana to chandigarh
          till now not recived.
          so its request to you kindly consider my problem.
          I am waiting your Reply:---


          Regards:-
          Gurbaksh Singh
          +91-[protected]

          DTDC — Non delivery of courier after 6 days also.

          A courier envelop containing very very urgent and important documents was being booked on 26th Nov'09 in Faridabad for Jaipur but today on 1st Dec.'09 still it is not being delivered and when asked they replied that they will revert after one day as they are not having delivery executives in Jaipur to deliver or so. We booked the important documents with DTDC keeping their brand name in mind but were not aware that they will provide the worst service to us.
          I know that anyone will do nothing against them but its my right to bring it into notice to get my doucuments and the loss accrued due to delay.
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            D
            Dheeraj Kaul
            from Mumbai, Maharashtra
            Dec 15, 2008
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            I sent a courier through a DTDC franchisee from Pune to Jammu (Tawi) on 22nd October, 2008. Since today, i.e.15th December, 2008, DTDC courier team - either Pune or Bangalore never responds to my calls or mails. I have received just 3 e-mails in lieu of multiple e-mails and daily phone calls. I have spent more than 400 Rs. on phone calls to DTDC offices, while the actual consignment was worth only 250 Rs. Still the office people are not doing anything as yet about the consignment. The consignment was finally declared lost in last week, but still nobody is responding yet saying that they cannot do anything immediately, forgetting that almost 2 months' time is not an immediate time.
            Now, I not only want my courier fee and consignment worth, but my bill amount as well.
            My consignment number - DA758792
            I sent one article to Belapur, Navi Mumbai on 18.8.2010 from Bhubaneswar Branch Office. It was marked as " out for delivery " when I tracked on 21.08.2010, but today, the said consignment not received as it is understood by the person to whom I am sending.
            Please let me know where about of the consignment No. F05198072

            sanjukta.[protected]@gmail.com
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              S
              Sunitha Bharathan
              from Bengaluru, Karnataka
              Dec 12, 2008
              Resolved
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              I had sent a courier through DTDC couriers in Bangalore on 5th December 2008 (Tracking Number - U[protected]. The document was expected to arrive at Edappal(Kerala) by 8th December 2008 as per the promise of the person who booked the courier. The courier was to be sent to the Canara Bank, Kuttipuram Road, Edapal. I enquired 2 days after the expected date of delivery and got a tracking information that the courier had reached the Calicut office in Kerala by 7th. On Friday they said it will be definitely delivered and promised to call me on my mobile with the infoemation. But on receiving no calls, i went and enquired again. They said the courier has been misrouted. Its importand documents in the courier which was to reach the bank as early as possible and thats the reason I chose courier service. But I got a very bad experience.
              Aug 14, 2020
              Complaint marked as Resolved 

              Document Courier — Delay in delivery

              Please give a look on the following data, which is generated by your tracking system.

              Consignment Details...

              Shipment No.: Z72736861 Reference No.: N/A

              Booked by: GURGAON, GURGAON On: Monday, July 07, 2008
              No of Pieces: 1

              Status: IN TRANSIT
              For: NONE, 110034

              This is not first time with me. Now it had become a routine job.
              I had tried to contact at your wazirpur delhi branch, but no body is picking the phone.
              Who is responsible for it?
              Who will pay for it delay in deliveries?
              I think it would be much better to delivered it by general post.

              I am waiting for your reply.

              canara bank document — document not delivered

              sir, I am ashis mondal ,my add.new ADC hostel ,room no-324,NIFFT,Hatia,RANCHI.
              I could not received my document,my document no-[protected].so plz. help me...
              I too facing a same problem from Edappal DTDC branch. The parcel received at Edappal office on 25/07/2013 is not yet dispatched to me till this time(30/07/2013) Tracking number-R11061628
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                A
                Arvind Rana
                from Mumbai, Maharashtra
                Dec 12, 2008
                Resolved
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                I had send a parcel mumbai to dehradun but still is 6 days and parcel hav'nt recieved..when i called the Malad Branch they said we 'll check to the customer care so call after 1 hour still after that they said customer care is busy call more 1 hour ..when i called customer care they said wait for some time and they talking with there collegues for movie and dinner..after that they said we'll check and call u after 1 hour ...now its so many hours...no body knows from dtdc where is my parcel... now who is responcible for all this...
                Aug 14, 2020
                Complaint marked as Resolved 
                sir,
                I have send one courier to Delhi given address...

                To,
                Rajiv Jha,
                Serco infovision group
                A-14/1, Phase-2,
                New Delhi,
                pin-110028,
                i have send on 24th Dec, but my off people saying that it has not delivered till yet, plz have a check and revert...

                [protected]...plz call me for details and update the status...
                My freind have send a one courier to me at Central Coffee Resaerch Station, Chikmagalur, Karnataka from Sivasagar, assam. But till today i have not received. the POD no. is K33173832 dated 07.03.2009.
                sir,
                I have send one courier to Tanuku given address...

                To,
                G.Rambabu
                Venkatrayapuram
                Tanuku-543211
                West Godavari, AndhraPradesh.
                Cell-[protected]

                i have send on 9th April, 2009 but my off people saying that it has not delivered till yet, plz have a check and revert...

                From:
                G.KAmeshwaar Rao
                GaneshNagar, Chintal, Hyd.
                Cell-[protected]
                dear sir
                my pan card is not delivered to me it is dispatched on jan 21 2009 by dtdc courior and cargo limited vide airway bill no. M39392216
                so plesase give me detail of my pan card ..
                thanks
                yours faithfully
                hemant
                Dear Sir,

                I send one packet courier 15 may 2009 friday to noida from lucknow but till date 20 may 2009 not courier delevired . Packet is very important but DTDC cargo delay and show the track delevired the bombay so tell me what can i do . consitement no. - Q18639389 please check and call me my no . [protected]
                Dear Sir,

                This Courier has been send on 8.6.09 by DTDC couriers from Mumbai, PO number - M[protected].But till now i havn't received this courier.

                Thanks & Regards

                Vinayak Sharan
                M: [protected]

                not sending in time till now

                Sir, my consignment no is C51653009...I have sent it from pondy to assam on 22 jan 2014 but it has not yet reached assam.Kindly see to my complain seriously

                No correct contact number of allahabad branch in dtdc website

                my courier is very urgent & please deliver today immediately, right contact number is update in website

                Transporter:DTDC..Consignment note no:. K71887564.date:.07/06/2014 Till the material is not dispatched

                Transporter:DTDC..Consignment note no:. K71887564.date:.07/06/2014Till the material is not dispatched Saswata kundu> 16, D Tagore Castle St, Kolkata -700006, > M:[protected]
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                  P
                  Pooja Chopra
                  from Mumbai, Maharashtra
                  Dec 6, 2008
                  Resolved
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                  Consignment No.M38113901
                  I had sent gifts worth Rs 500 through DTDC, Vashi branch.The company charged me a hefty amount for the same, promising me that the gifts will reach Gandhidham within 2 days. It took more than a week for the packet to reach finally. One of the total items, worth Rs 300 was lost (or stolen) by the company; also the packet was tampered with!I believe the company is responsible for such bad practice and it is extremely unprofessional! It was my fiancee`s birthday gift and I am really upset :(
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Sir .
                  .please update your software with free customer service...I lost one of my corrier through this DTDC.I lost my booking no:, but i had from address and to address ...I asked them to search with the to address, but they told us...there is no option withpout the booking number.Please update your software search facility so that user complaints can be recified as early as possible...Really it is a mental torture for allt he customer...

                  Thank you,
                  Remya.C
                  c/c no:V01466581
                  we found a curior from meridian mobil in which a mobile handset .and realy it was sent us by meridiant but due to lack of responcibilty by dtdc or its stafe cheating we found empty box, box was packed by dtdc seal but chalan was not in sesl.you can say mobile was stolen by dtdc stafe and we are feeling uncofertable because we lost our mobile
                  plz take acction acction about this matter
                  Consignment No.VO1920608
                  I had sent gifts on Date 14 sep through DTDC PLUS.Alongwith my gift i put Chocklates and Rose both item stolen by the company; also the packet was tampered !I believe the company is responsible for such bad practice and it is extremely unprofessional! It was my fiancee`s EID gift and I am really upset :(
                  I have also send mobile which was stolen by the company and they are frowning on me...It's ridiculous. This company doesn't have any sense of business. They don't know how to handle customer and have practice to temper with the packing.

                  passport

                  passport servies
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                    M
                    mani
                    Nov 26, 2008
                    Resolved
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                    I wanted to send a courier to Chennai. (i'm from bangalore).
                    When i checked with the DTDC domlur branch they told me to book it in special in which it reaches the other side by next day morning within 10 am. They charged Rs.120/- (whereas the normal charge is Rs.60/-). It is double the normal charge and i paid since it reaches early morning.
                    But when i checked with the party to whom i sent the courier, he was not received even at 1Pm the next day. When he approached the local DTDC chennai office, they told him to come and collect from their office.
                    DTDC courier service is the worst i have never experienced with any other courier. Also they are cheating the customer by forcing them to go for special delivery (which will reach late) and taking the money double as normal.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I sent a courier to USA on 8.3.10 (documents) from Thodupuzha, Origin office code ROCOK, Thodupuzha, by Airway bill N92851324 . They have charged me Rs 1, 540/- (less than 500 gram). I want to know weather they have cheated me.
                    Regards
                    paul
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                      P
                      Pradeep Kumar
                      from Meerut, Uttar Pradesh
                      Nov 19, 2008
                      Resolved
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                      Resolved

                      My Courier Number is Z80006435. My relatives couriered an important Wedding card on 6th November from Ludhiana.
                      On 15th Noember DTDC exec called my wife to ask about the house number details due to some problem. After that he assured us to deliver it on the same day. After waiting 2 days we contacted at the same number. People just don't recognise and trying to mould up the things. They provided their manager number which is always switched Off.
                      Today is 19th November, we haven't received courier yet.

                      DTDC is purely a fake organizatino with lack of management and responsiveness towards customers.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      my recipt number is k32549413 in DTDC courier services. My courier has already reached bangalore on 19/01/2009 but still neither they called nor delivered my courier and when I am trying to call at the given mobile number nobody picks the call. Plz take an action against them.

                      Thank you
                      POD NO. K34392095 couriered from Bokaro Jharkhand dt 16.05.09
                      POD NO. K34392095 couriered from Bokaro Jharkhand dt 16.05.09
                      My Courier Number is Z92239125. My relatives couriered an important "DU Admission form" on 2nd June from Delhi.
                      On 4th June DTDC exec called my mother to ask about the house number details due to some problem. After that he assured us to deliver it on the same day. After waiting 2 days we contacted at the same number. People just don't recognise and trying to mould up the things. They provided their manager number which is always busy.
                      Today is 9th May, we haven't received courier yet. And last date of summision du form is 15.

                      DTDC is purely a fake organizatino with lack of management and responsiveness towards customers.
                      I have send a documents through your courier to Jhargram, West Bengal(pin No:721507).My receipt no is
                      A15927590 dated 30/07/09. But it is not still received.Please give me the status of this document.

                      ITEM NOT YET DELIVERED

                      THE ITEM WAS SUPPOSED TO DELIVER ON MONDAY i.e on 12.1.15 BUT STILL WE HAVE NOT RECEIVED IT

                      Can't track my Docket

                      I can,t track My docket no-Z7296234 from DTDC courier, Please tell me the way that I can find my courier safely.
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                        C
                        C HARISH GOWDA
                        from Bengaluru, Karnataka
                        Nov 18, 2008
                        Resolved
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                        Dear sir,

                        my father Mr. CHIKKAHONNIAH applied for the pan card 04/08/08 still we didn't received the pan card to our communication address.
                        We got the pan number in this site with the cupan number

                        pan number : AKJPC5445L


                        kindly let me know the delivery status of the pan card to my mail ID and my contact number : [protected]

                        RGDS
                        Harish gowda
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          D
                          Dr Saras Kempraj
                          from Pune, Maharashtra
                          Nov 3, 2008
                          Resolved
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                          Resolved

                          A package was sent from Pune on the 25th october 2008 and to date 3rd November 2008, there has been no delivery...How could a package addressed to Mysore go to Hyderabad???????Just shows that the company does not care for its customer...DTDC SHOULD BE BLACKLISTED AND THE CONSUMER COURT SHOULD INSTRUCT THEM TO PAY UP FOR THEIR DTDC: Delayed, Tardy, Deficient, Cheating services...that's what DTDC stands for!!!...
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            Rohan Jain
                            Oct 26, 2008
                            Resolved
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                            Resolved

                            I couriered some of the items thru dtdc from hyderabad to ahmedabad.
                            I had packed all the items in one single gift wrap and kept all the items inside the pack. Items included decorative candles, clothes, 2 perfumes and a watch.
                            But when the consignment was delivered to the recipient in ahmedabad, the watch was missing from the consignment
                            The perfume bottles were open.
                            This is something intolerable from DTDC, or from any courier service. They have opened the consignment and took the items out and again gift wrapped it as it was before. When enquired about it from DTDC, the answer came was now watch cannot be recovered. Ahmedabad DTDC says its missing from Hyderabad, and Hyderabad one says its missing from Ahmedabad.
                            Can anybody help me in this regard. I can go to any measures inorder to screw this people up.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            DTDC — gifts missing from delivered consignment

                            Consignment number M38593183

                            COMPLAINTS:
                            it took more then a week to deliver the stuffs
                            4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
                            1 OUT OF 2 COOKIES PACK WAS MISSING

                            irony is that consignment seemed to be untouched, they are so expert at this ...
                            DTDC..
                            i feel sorry to say u guys and quality of service u provide
                            for some hundred of bucks u are loosing loyal consumers
                            Indian post office is certainly doing a more quality job ...

                            DTDC — packed consignment delevered with gifts missing

                            Consignment number M38593183

                            COMPLAINTS:
                            it took more then a week to deliver the stuffs
                            4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
                            1 OUT OF 2 COOKIES PACK WAS MISSING

                            irony is that consignment seemed to be untouched, they are so expert at this ...
                            DTDC..
                            i feel sorry to say u guys and quality of service u provide
                            for some hundred of bucks u are loosing loyal consumers
                            Indian post office is certainly doing a more quality job ...
                            i have faced a similar problem of missing items from my consignment no K34974583 on 4th of may at Rourkela. and i am equally angry and helpless
                            Courier Serivice.

                            cant deliver local courier in a week.

                            what rubbish
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                              R
                              Rahul Khandelwal
                              from Pune, Maharashtra
                              Oct 23, 2008
                              Resolved
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                              Resolved

                              Email sent to DTDC office. Reminder also send but no reply till date.

                              I would like to draw your attention to the excess charged by your office. When contacted your staff declined to accept the low rates as mentioned on the website.

                              The link is as below

                              http://www.dtdc.in/subpages/services/tariff.html

                              On enquiry to Ms. Pinki (your staff at Mumbai Office) as to whom to complaint… My call was put on hold for more than 15 minutes and later the person kept me waiting for another 20 minutes to get explanation from within office. Later I asked her to call me back with details explanation.

                              Please note that your office at Tulsidham Thane charged me Rs. 60.00 for an envelope (less than 100 Gms) for Nagpur. Your office informs me that the tariff is Rs. 50.00 only. Whereas the tariff states charges of only Rs. 20.00 + 18% FSC + Service Tax, for delivery within state. Explanation to being charged Rs. 60 as against the calculation is awaited.

                              No person in DTDC is concerned and co reply has been received by me.

                              Kindly takle up the matter.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              I had sent an envelope weihing less than 250g. to Chennai from Thane by DTDC; even though their website shows charges to metros as Rs.60/-, I was charged Rs.70/-. I lodged a complaint with the company with all the details. They informed me that they are investigating and will let me know. I am waiting for their reply for almost two weeks.
                              In the meantime, I sent another letter by courier to Chennai.from their Ghatkopar east office;even though the envelope was less than 250g., I was charged Rs.75/- saying that the charges vary from office to office. As I know that complaining to DTDC is of no use, I have now decided to stop sending through them.
                              I would like to know courier service which is reliable and has uniform charges at least in the same city branches.
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                                B
                                babloo81
                                from Bengaluru, Karnataka
                                Oct 20, 2008
                                Resolved
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                                Resolved

                                I had purchased a pen drive online from ebay and the seller sent it to me through DTDC courier. When I received the courier and opened it, I was shocked to realize that the product was missing from the packing. The cas inside was cut open, pen drive taken out and the pack put back in and re-sealed the envelope from outside. After lots of to and fro with DTDC, it came up that the product was stolen in transit. When it was put in courier at Delhi it weighed 0.2kg but by the time it reached Hyderabad it weighed only 0.145kg. In spite of this weight difference the company just delivered the product without checking the reason. After lots of deliberation, DTDC agreed to reimburse the amount to the seller in Delhi. So, the seller re-sent me the product again. To my shock, I relaize the same thing has happened again, product was taken out and re-sealed. This time I checked the consignment before signing the delivery sheet and so didnt sign the delivery sheet. When I wrote a amil again to DTDC, these guys are so irresponsible that they keep passing the blame around from one department to another but nobody cares that this is happening for the second time in succession. If a reputed company like DTDC can be so shameless I cant even imagine what is happening with other smaller companies. Till date nobody has even bothered to call me and explain in spite of complaining twice and sending repeated reminders. I have spoken even to th managers in the company and still no response. Till date I have not received the product or the reimbursement from DTDC for the second time theft. The delivery sheet is not signed and still they dont care why the product was not delivered. When I track the item on the website, it says "Out for delivery" since the last 10days. This is a very horrible experience and heights of shamelessness and irresponsibility from DTDC.
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                DTDC — lost of pendrive from the courier envelope

                                hi,

                                i have booked one courier on 26/4/09 from sagarpur dtdc.the couier consist of two 4Gb pendrive.the cost one pendrive was Rs 400.when the courier was received at the destination address one pendrive was missing.i made several phonecalls worth Rs 150 but to no avail. i have made many visits to the DTDC but unable to get my pendrive.plz help
                                docket no-z 0344896 dated-5/11/2009

                                DTDC Courier — Product stolen by DTDC

                                I ordered a product from shopclues.com & the product got shipped through DTDC. My shipment number is Z92215856. I got the parcel tampered & the product stolen from inside it. Those guys very cunningly opened the package & applied a transparent tape so that it looked absolutely intact.
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                                  A
                                  a aziz
                                  Oct 16, 2008
                                  Resolved
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                                  now approx 3 months has been over, no any positive response received from DTDC couriers ltd, till date. my 2 laptops damaged by dtdc during delivery to indore from mumbai are still lying at agarwal estate, jogeshwari west DTDC office/branch. i have written letters to all administrators including bangalore but no response till date. (following is the compain letter written by me to dtdc)
                                  i dont have much money to go to consumer court. please help me. thank u.
                                  SUB: REQUEST FOR DAMAGES REPAIR
                                  REF: CONSIGNMENT NO. D00614074 DTD 23.7.08
                                  Sir, With reference to the above, it is here by requested to
                                  repair the damages happened during delivery from Mumbai to Indore by your courier company. I have dispatched 5 nos of laptops from Jogeshwari west DTDC office to IT rescuer, deepesh sharma, 163/3 flr, dawa bazaar, Indore, MP, for software upgradation, but 2 laptops (acer 4000 series s/n lxt530c0124440aa35em model no. 4000nlci and lenovo 3000 n100 type 0768 a39 sn l3-en196) has been found damaged during delivery. Consignee IT rescuer, deepesh sharma informed me the fact and the indore DTDC courier branch has accepted the damage and the laptops has been sent back to DTDC jogeshwari west office. The cost of each laptop mentioned in the declaration form was 40000/- each, but when I saw the declaration form at jogeshwari west DTDC office, the altered/modified declaration shown to me, I surprised to see the form presented before me. Now I request DTDC to handover my laptops computers by repairing the damaged parts like screen, key board and other hidden internal damages. I need my laptops in the same perfect working condition which I have dispatched. Please do needful and repair the damages as soon as possible because these laptops are used for my office and without laptops my business is affecting very much. The jogeshwari west DTDC office is not co-operating me in this matter and says you will not get anything from us, take your laptops back. This is not a good reply. I did trust DTDC couriers, please do justice with me. Thanking You, Yours truly, A AZIZ KHAN (CONSIGNER)
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  pacific courier ltd — dispatch laptops

                                  Respected Sir,
                                  My Name is Siva

                                  I received the below mail ( i won 1,000,000 gbp & two laptop)

                                  Parcel Department

                                  Dispatch Officer

                                  Noble House

                                  17 Smith Square

                                  London SW 1P 3JR



                                  Order No:010847

                                  19th-06- 2011


                                  Dear Client



                                  You are Welcome to one of the most trusted and reliable Parcel Delivery Company Worldwide.

                                  This is to inform you that your Dispatched parcel and our delivery agent would arrive

                                  Tomorrow Monday 20th June 2011 alongside your parcel containing your Demand Draft (1,000,000/ GBP )

                                  Which is over over seven Crore rupees (70,449,159.71 INR) after conversion and
                                  other legal documents as well as a Two HP Laptop.



                                  You are to make arrangement for the custom clearance fee of 25,000.00 India Rupees(twenty five thousand
                                  India rupees)Billing charge for custom Duties demanded by The Customs Authorities at The International
                                  Airport in your Country payable at the port of entry.


                                  Once our Delivery officer Diplomat Teddy Adams arrives He would pick up a mobile Line and give you a call from
                                  the Airport to inform you of the mode of payment of the above stated charges.


                                  Note that unless the clearance charges is paid by you,your parcel will not be release for onward delivery by
                                  our agent at your stated home address.


                                  Diplomat Teddy Adams would proceed to your home after parcel release by Custom clearance Department at
                                  the port of entry into India and Once verification and identification of your details as it regards the authenticity
                                  of your address is done ,your parcel would be presented to you While a photo snap is taken with your family
                                  members for record purpose.


                                  You are expected to proceed to your local Bank with Diplomat Teddy Adams after parcel presentation formalities
                                  for DRAFT CLEARING AND CASH PAYMENT to your local account.


                                  Yours Faithfully
                                  Mr. Sylvester Steve
                                  Tel:+[protected]
                                  Tel:+[protected]

                                  then i paid 25,000.00 clerance charges to teddy adams which account no. he given

                                  three days back again he asking 45,000.00 conversion fee but i am not able to pay

                                  and then i am asking to despetch laptops but he was not accepting to dispatching that.

                                  how to recover my amount from them or where we complaint on them

                                  give me suggestion to me as soon as possible.

                                  my e-mail : [protected]@gmail.com
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                                    A
                                    Ajit.Shanmugam
                                    from Mumbai, Maharashtra
                                    Oct 4, 2008
                                    Resolved
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                                    Resolved

                                    Hi All,
                                    Why is courier services there! So that If we are sending anything there is a assurance that it will be reached safely to the destination. It very painful to now that there is no difference between Courier and postal services. There was a Cheque was been delivered on 20 August 2008 and the status is also delivered but I was out of station from 14 August to 29 August 2008 and it is been signed also by some else.
                                    For the same I have visited the Kondhwa Franchise and was following up the case with them for 4 days with wasim as they were unable to solve my problem for the same the diverted me to the Region al office at the following address Shop No.1, Hidayatulla Complex, Off. Shankar Sheth Road, Pune – 411042.They I spoke with one of the lady Harshada at the regional office and the case was been followed by her for 2 days and as there was no response from her side I escalated to her superior named Prashant Mishra and was again diverted to franchise and was been said to again go to regional office and for the same called Prashant Mishra and he said from our side nothing can be done and send a mail to the following id: css.[protected]@dtdc.com, [protected]@vsnl.com.
                                    In This case what Excatly has to be done. Waiting for your Positive reply and not the pathetic services.



                                    Name-Ajit.Shanmugam
                                    Pod Status=Delivered.
                                    Ref No= z77675680
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. Forget that it was emergency.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!!
                                    This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. I kept on tracking the courier and on 6th it appeared- out for delivery. I called up several times the Guwahati number but no one picked up the call. Forget that it was bit urgent.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!! Can anyone tell me what is the next step to this???
                                    please take a note every body do not trust the dtdc the worst service...thumbsdown...
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                                      A
                                      Amit gupta
                                      from Mumbai, Maharashtra
                                      Oct 1, 2008
                                      Resolved
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                                      Resolved

                                      as i couriered one parcel from banswara (rajasthan) to kalka(distt. panchkula, haryana). The courier person even not given any docket no. & even this parcel doesnot reach the destination till now. I couriered it on 25/9/08 from banswara (rajasthan)
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      not delivered the package sent by dtdc
                                      With ref to our docket number D01113703 Dt. 16.06.2009 send to banglore but till now not deliver to party

                                      In this regards we request you to look into the matter its very urgent

                                      Hemant
                                      I send so important parcel from Dharuhera (Rewari) on 03.07.09 for 106-107, 1st floor vardhman market ram vihar Delhi & i did not get its delivery report even fifth day. I am so harashed from your service.Docket no. was Q8987297.I will never use your courier service in my life.
                                      I have booked a Consignment/Parcel on 16th January 2013. But the Consignment is not yet delivered nor it has been returned to me. I think these people uses the goods for themselves whenever they want. The DTDC Consignment number is K60076306. Anyone can check it on www.dtdc.in . Please help me. The Consignment is very important.

                                      Regards
                                      PRANJAL BORKOCH
                                      Dear Sir,
                                      I booked a parcel containing medicine for my mother from DTDC Shivane Warje Pune office on 8th March. Docket No P22333548. It was comitted that it will be delivered within 2 days. But till today 16th March still not deliver to its destination Bhopal. I enquired Pune office, but they are not giving supporting answer. I enquired with their regional office, corproate office but no response from then.
                                      Please suggest how to go in this matter. If I want to file consumer case, where to approach.

                                      Such a hopeless service I never expect from DTDC.

                                      Please help me this this matter & get my parcel deliver through DTDC.

                                      Sandeep Bawaskar
                                      Mobile: [protected]
                                      Dear Sir/Madam

                                      We have booked a courier on 15th September 2014 from Pune to Gurgaon.

                                      Its been more than a month now plz let me know the status of this courier.

                                      I have attached a SERIES OF MAIL WHERE DTDC OFFICIALS ARE NOT EVEN BOTHERED TO REPLY.
                                      HOPE THIS MAIL REACHES THE RIGHT DESTINATION.

                                      Regards
                                      Shritam

                                      Dear Kuwarpal,
                                      Still waiting for dlv sts

                                      CC >> Dear Mr.Sitaram,

                                      kindly provide the complete address with contact details

                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: IN BOUND CRM PUNE
                                      Sent: 17 October 2014 18:50
                                      To: CSS HEAD GURGAON
                                      Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
                                      Subject: Re: Consignment No- D19159612

                                      Dear Kuwarpal,
                                      waiting for your reply


                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: IN BOUND CRM PUNE
                                      Sent: 17 October 2014 18:18
                                      To: CSS HEAD GURGAON
                                      Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
                                      Subject: Re: Consignment No- D19159612

                                      Dear Kuwarpal,
                                      kindly arrange the dlv today


                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: [protected]@gmail.com <[protected]@gmail.com> on behalf of WinRoyal <[protected]@winroyal.in>
                                      Sent: 17 October 2014 16:17
                                      To: IN BOUND CRM PUNE; WinRoyal uPVC
                                      Subject: Consignment No- D19159612


                                      Shritam Navandar <[protected]@gmail.com>
                                      AttachmentsOct 18 (12 days ago)

                                      to IN, CSS, WinRoyal, YOGESH
                                      Dear Ms Sujat,

                                      Internation Recreation and Amusement limited
                                      Sector 29 Behind Huda City Metro Station.
                                      Gurgaon
                                      Haryana
                                      Mr Manori- [protected]

                                      Plz confirm when it will reach on site.

                                      Regards
                                      Shritam

                                      From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
                                      Sent: Saturday, October 18, 2014 12:26 PM
                                      To: CSS HEAD GURGAON; [protected]@gmail.com


                                      IN BOUND CRM PUNE
                                      Oct 18 (12 days ago)

                                      to DMC, me, CSS, WinRoyal, YOGESH
                                      Dear Kuwarpal / Bindesh,
                                      As per Mr.Mukesh Sharma Shipment got dlv kindly provide the DRS scan cpy as early as possible..


                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: Shritam Navandar <[protected]@gmail.com>
                                      Sent: 18 October 2014 12:37
                                      To: IN BOUND CRM PUNE; CSS HEAD GURGAON; 'WinRoyal'
                                      Cc: YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)
                                      Subject: RE: Consignment No- D19159612


                                      IN BOUND CRM PUNE
                                      Oct 18 (12 days ago)

                                      to me, CSS, WinRoyal, DMC, YOGESH

                                      Dear Kuwarpal / Bindesh,
                                      can we expect the revert from your side???


                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: IN BOUND CRM PUNE
                                      Sent: 18 October 2014 12:43
                                      To: Shritam Navandar; CSS HEAD GURGAON; 'WinRoyal'; DMC GURGAON


                                      csshead.[protected]@dtdc.com
                                      Oct 18 (12 days ago)

                                      to IN, DMC, me, WinRoyal, YOGESH
                                      Dear Sujata,

                                      Please wait.

                                      Regards
                                      Kuvarpal


                                      IN BOUND CRM PUNE
                                      Oct 18 (12 days ago)

                                      to CSS, DMC, me, WinRoyal, YOGESH

                                      Dear Kuwarpal,
                                      kindly provide the DRS on priority basis...case is become serious, plz try to understand...

                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: CSS HEAD GURGAON
                                      Sent: 18 October 2014 15:31
                                      To: IN BOUND CRM PUNE; DMC GURGAON
                                      Cc: Shritam Navandar; 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


                                      Shritam Navandar <[protected]@gmail.com>
                                      AttachmentsOct 20 (10 days ago)

                                      to IN, CSS, DMC, WinRoyal, YOGESH
                                      Dear All

                                      Its been 35 days the parcel has still not reached its destination.
                                      If you are unable to deliver it kindly send the parcel back to us.

                                      I have personally been following up with Mr Mukesh on [protected] for last 15 days to send me delivery proof but he has not replied me till date.

                                      Hope you will take this mail on serious note.

                                      Kindly revert back.

                                      Regards
                                      Shritam Navandar
                                      Director
                                      WinRoyal Upvc windows and Doors Pvt ltd

                                      From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
                                      Sent: Saturday, October 18, 2014 3:46 PM
                                      To: CSS HEAD GURGAON; DMC GURGAON


                                      IN BOUND CRM PUNE
                                      Oct 20 (10 days ago)

                                      to me, CSS, DMC, WinRoyal, YOGESH

                                      Dear Kuwarpal,
                                      How many day's we are waiting for DRS ?????we need DRS scan by today before 5.00 pm @ any cost

                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: Shritam Navandar <[protected]@gmail.com>
                                      Sent: 20 October 2014 13:49
                                      To: IN BOUND CRM PUNE; CSS HEAD GURGAON; DMC GURGAON
                                      Cc: 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


                                      Shritam Navandar <[protected]@gmail.com>
                                      AttachmentsOct 21 (9 days ago)

                                      to IN, CSS, DMC, WinRoyal, YOGESH
                                      It shouldn’t take more than 3 hours to scan and send POD receipt.
                                      Its been more than 4 days I am asking for the same to Ms Sujata.

                                      Kindly return back the courier its of high value for me.

                                      Regards
                                      Shritam Navandar
                                      Director
                                      WinRoyal Upvc windows and Doors Pvt ltd

                                      From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
                                      Sent: Monday, October 20, 2014 2:16 PM
                                      To: Shritam Navandar; CSS HEAD GURGAON; DMC GURGAON
                                      Cc: 'WinRoyal'; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


                                      IN BOUND CRM PUNE
                                      Oct 21 (9 days ago)

                                      to me, CSS, DMC, WinRoyal, YOGESH

                                      Dear Yogesh Sir,
                                      kindly help to get the DRS Scan copy...


                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: Shritam Navandar <[protected]@gmail.com>
                                      Sent: 21 October 2014 15:05


                                      WinRoyal <[protected]@winroyal.in>
                                      Oct 22 (8 days ago)

                                      to IN, CSS, DMC, YOGESH
                                      If DTDC is unable to deliver the parcel kindly return back the parcel. I cannot follow up so much.
                                      Its been more than 15 days i am following up with mukesh to deliver the parcel and send pod receipt.


                                      Have you lost the parcel???

                                      Regards
                                      Shritam
                                      Sent from Iphone 5


                                      IN BOUND CRM PUNE
                                      Oct 22 (8 days ago)

                                      to ROOP, CSS, DMC, YOGESH, me
                                      Dear Roop Sir,

                                      As per below cust mail kindly help to get the DRS scan copy, , now party is very hyper, , if shipment is undlv kindly help to RTO to pune..


                                      NOTE :- cust is CC >>>

                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: [protected]@gmail.com <[protected]@gmail.com> on behalf of WinRoyal <[protected]@winroyal.in>
                                      Sent: 22 October 2014 09:19
                                      To: IN BOUND CRM PUNE; WinRoyal uPVC
                                      Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI)


                                      IN BOUND CRM PUNE
                                      Oct 22 (8 days ago)

                                      to ROOP, CSS, DMC, YOGESH, me

                                      Dear Roop Sir,
                                      still waiting for your reply...

                                      Thanks & Regards,
                                      SUJATA
                                      Executive - CRM,
                                      Pune Regional Office.
                                      E-mail- inboundcrm.[protected]@dtdc.com
                                      From: IN BOUND CRM PUNE
                                      Sent: 22 October 2014 10:00
                                      To: ROOP SRIVASTAVA (RM NORTH DELHI)
                                      Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); [protected]@gmail.com


                                      Shritam Navandar <[protected]@gmail.com>
                                      AttachmentsOct 27 (3 days ago)

                                      to IN, ROOP, CSS, DMC, YOGESH
                                      Dear Ms Sujata,

                                      Kindly mail to your higher authorities who will respond you.

                                      Regards
                                      Shritam


                                      From: IN BOUND CRM PUNE [mailto:inboundcrm.[protected]@dtdc.com]
                                      Sent: Wednesday, October 22, 2014 10:00 AM
                                      To: ROOP SRIVASTAVA (RM NORTH DELHI)
                                      Cc: CSS HEAD GURGAON; DMC GURGAON; YOGESH DOGRA (REGIONAL CSS MGR.-DELHI); [protected]@gmail.com


                                      WinRoyal <[protected]@winroyal.in>
                                      Oct 28 (2 days ago)

                                      to IN, ROOP, CSS, DMC, YOGESH
                                      HAVE YOU REALLY LOST THE PARCEL?
                                      I Alpa Mehta staying in Pune had sent a parcel to my mother in Chennai with Consignment Number P29903408 on 14th November 2014. My contact number is [protected]. This parcel is not yet received in Chennai. I sent dry medicine to my mom. It was not costly but I had ordered from Surat my native place. Since I stay in Pune, it is not possible for me to get the medicine again. My parcel was around of Rs. 1000/- . Since three days I am continuously in follow up with DTDC but they are not responding me. Tracking show that it is still in PUNE APEX, PUNE. Pl help me for the same.
                                      I AM FROM JALANDHAR AND MY COURIER NO. Z40225747 DATED 12/12/2014. THIS PARCEL IS NOT DELIVERED. WE ARE SUFRING WITH THIS ISSUE FROM 6 DAYS BUT NOT RESPONSED.
                                      very very bad services
                                      Hi,
                                      My parcel was not yet delivered.

                                      Couriered date: 30/12/2014

                                      Cn no. H37164210

                                      No response from customer care either through mail or call.

                                      DTDC — Accessories missing from Courier i sent (Brand New Samsung mobile )

                                      Sir, i have sent a courier containing a mobile and accessories through dtdc courier service to my brother in punjab but he recieved the mobile without charger

                                      COURIER NOT RECEIVED - NO - H22071281

                                      I HAVE NOT RECEIVED COURIER ON LINE TRACKING SHOWS DELIVERED THE ENTRED MOBILE NO IS INVALID I CONTACT COUSTEMER CARE LOT OF TIMES THERE IS NO REPLY

                                      dilivery delay from my parcel

                                      Dear sir, My parcel tracking no[protected], i check at dtdc courier tracking my parcel arrival at hubli location 17/11/2014, it was not delivered at my home address imdtly delivered at my home address please

                                      Status delivered but parcel not received

                                      Cosignment number : K87826083
                                      Urgent documents sent by express service. Online status says 'delivered' but the parcel has not been received. The documents are very important and needs to be submitted today. No one is responding properly. Worst courier service experience ever.
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                                        A
                                        anupam sharma
                                        from Kolkata, West Bengal
                                        Sep 19, 2008
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                                        i send my leagel document by DTDC courier at 6sep2008 by the bill no. K30442396 from Kolkata to Lucknow. they told me it will reach there within 5 days. i had to subbmit that document by 15sep but today is 19sep and my document didn't reach there. i have complained two times but there is no effect. they have given me telephone no. of lucknow head office but there no body is receving the number.the no. is[protected]/45.
                                        Sir,
                                        I send a b'daycard to Mysore by DTDC courier from Vidisha, my receipt no is "M42330904", card weight is 40 gms. on 8/7/09 at 3 pm.They charged Rs 90 for this and promise me they surly deliverd it on 11/07/09.but they deliverd it on 13/07/09.
                                        which is a fault
                                        i think they cheet my sentiments .also i pay them this much money for delivering it on 11/07/09.b'cos normal charges are rs 40.
                                        So plz i want you that you can take an action against them.
                                        Thanking you.
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