[Resolved] E Zone — cheating customers

[Resolved] E Zone — cheating customers

P prakash chhabria from Mumbai, Maharashtra

i had purchased a nokia e63 from e zone which is situated on the 1st floor of milan mall santacruz(west)on 16th of august as they were giving a speciall offer on that particular day on that phone in the brotchure the maximum retail price of the mobile was stated as 15, 629 and there was a 17.5%discount on it and there was a aditonal offer that they were providing a nokia bluetooth headset for re 1 if we bought the handset so i purchased the handset and paid rs 13000 for the handset and re1 for the bluetooth after paying i was told that bluetooth is not there and u will get it definetly by 2 days and due to tomuch of rush i dint borther much to check the piece in the store latter when ireached home i saw the box and the maximum retail price was 14339 inclusive of all taxes i realised i was cheated as i was given discount on a wrong mrp i had paid rs 13000 wher as i was supose to pay only11830 and after that i visited the store a couple of times but they are not giving me my bluetooth for which i have paid re 1 they are just giving me dates and are haraasing me and the staff is not cordinating withe instead they are behaving in a rude manner and have chalenged me to do what soever when i requested them not to harrase me by giving dates Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

minalfabric

from Delhi, Delhi

e zone — lack of knowledge about the product

Few days back I went to buy a mobile phone in one of your ezone stores in Karol Bagh ;Delhi.At the store where mobile phones were displayed , I asked the salesman regarding the particular model LG KM335 . The salesman pointed me the at the direction where the dummy of the model was kept and walk away. There was nobody to attend me.I needed to know some specific feature of LG KM335 so I called another salesman who was standing at a near distance , but he was unmindful of the fact that I am calling him.So I went to him and asked about some specific feature , but he was totally ignorant about it and was very casual in his approach.

I left the store immediately for two reason:

1)Casual approach of the salesman.
2)their lack of knowledge about the product.

I would also like to point out that it was not that the store was crowded and salesman was finding it difficult to manage customers ; was morning hour around 1130 HRS and there were very few customers at the store.

mayankkrs

from Bengaluru, Karnataka

Hi,

I was purchased Samsung LCD 32 Inches from e zone Indira Nagar Bangalore. and they was committed me to deliver the LCD next day and the installation will done with in 2 hours from the delivery. but i was chased e-zone team to deliver the LCD. Every time they were giving a false commenting the like " Delivery team is on the way. the same false commitment they were give me more then 8 hours.

So never trust on E-zone team or buy from there.

sivanandamkasi

from Chennai, Tamil Nadu

e zone — Very poor for handling consumers in AC section

We went to perungudi e Zone shop on 8th May 2011 at 4.30PM, One guy asked, what you want, I said; we want to bye an AC , he told enna AC, here we don't have any stock, if you want it. Book it now, it will deliver after 10 days and installation will take if next 5 days. totally 15 days will take it for chiless.

I shocked about the E ZONE, people are thing abt the E Zone is good electronics shop but its very wort shop in the country.

I thing some penname is running this shop.

Very worst in sonsumer handling.