EzoneOnline.in Complaints & Reviews

Hi Ezone Team, I am very very very very Disappointed with the service i got from Ezone, I would not have expected such irresponsibility can happen from vendor like eZone. My name is Subhasis and i have purchased a LG 360 LTR refrigerator on Saturday night and i have been told that the delivery and installation can happen on the same day. I got a call from the warehouse PPL that the delivery will be done by 2 or 3 PM, I requested him that...

Dear sir I placed my order22.06.2015 on ezoneonlie and my 40rupees extra deduct. As per company policy product are receive within 7 to 8 days but my product didn't send by company store. I am call company customers care but any person didn't give trust able answer. I want to cash back pay rupees. Please help for me cash return for my account....

Hi, My name is Sarvesh Palan i am a regular customer of ezone I visited your outlet in Mumbai malad Infinity malad branch but today your team has disappointed me no words to even escalate.. but I am gonna make sure that we do not purchase anything from your store . I had my sisters wedding yesterday and had to gift refrigerator, since I am a regular buyer from your company i thought of buying from ezone after confirmation from your...

Yesterday at 7:00pm we visited Ezone in Manjeera Mall to Purchase a Laptop. Mr. Vinod(manager) had show the different types of Laptops and given a good Demo. At last we finales the model and ready to purchase. We had completed all formalities and filled the application form (Form No: 476) and Mr.Vinod had given some free items of Printer, Antivirus and Kit. I had given my credit card for swiping, he asked me to wait for some time. At 10:00pm...

I BOUGHT A LENOVO THINK PAD TODAY FROM EZONE, EMALL- CHANDNI CHOWK. SO NO: [protected] I NEEDED THE LAPTOP TODAY AND I WAS ASSURED BY YOUR SALES PEOPLE THAT I WOULD RECEIVE THE LAPTOP BY 9 PM. THE INVOICE WAS MADE AT 6 56 PM. I TOLD THEM I WOULD WAIT FOR THESE 2 HOURS IN THE OFFICE. THE COMMITMENT WAS TOTALLY MISLEADING. AND AT 8 PM I WAS TOLD THAT IT WOULD NOT BE POSSIBLE. THIS IS TOTAL HARASSMENT AS I CLEARLY MENTIONED THAT I WOULD...

I purchased an iphone 5c 16 GB white on 6th may 2014 last year and i lost the original bill and now i am looking for an copy of the bill but when i checked with ezone central mall Bellandur store they are saying they do not have the data and when i checked with customer care even they are saying they are unable to find the details, i don't understand ezone being an largest retail store how the hell they say like this saying don't...

I bought three LG products (Fridge, washing machine and Owen) from BIG BAZAR EZONE TRIVANDRUM -Pazhavangadi branch . This complaint is regarding Fridge, they said with in 2 days they will deliver a brand new Fridge however they delivered a fully spoiled display piece with full of scratches .The moment they opened the packet i asked them to take it out and spoke to their delivery manager Uday Kumar .He said they can deliver a new one but...

Dear Sir/madam, Customer ID: [protected] SO Number: [protected] On 26/03/15 My Father placed the above order from EZONE PHOENIX MALL LUCKNOW for Samsung 32H4100 LED TV, for which he paid in advance. The said LED TV has still not been delivered. Under the Sale of Goods Act 1930 you are required to deliver the Sams­ung 32H4100 LED TV within a reasonable time. As more than 30 days has elapsed since the order was placed, your retail...

This is Nikhila Mayekar. I purchased HP Pavilion V021TU laptop from Ezone store in Bangalore central JP nagar mall on 28th march 2015. They had informed me that the backpack is free with the laptop. After I paid money for the laptop they informed me that HP backpack is not available and were giving me a Dell backpack. I told them I want an HP backpack only. SO they told me I need to wait for 2 days and they would call me to collect the bag....

On last Sunday 29th March I and one of my friend purchased an LG LED of 32 inch separately, we got the product delivered after two days and still installation not done. They assured that installation and delivery will be free but I payed 300 for delivering the product and no information on installing. Even after contacting to Manager also no respose.. Wah what a service. Super fantastic keep it up....

I had ordered 1 washing m/c, 2 electric geysers & 2 ceiling fans through the EZone store located at Viviana Mall, Thane (W) Maharashtra. The order and cheque payment was placed on 21-Mar-15 (Saturday). The cheque got cleared on 23rd (Monday). Today is the next Saturday (28 Mar) & i still haven't received the delivery. Everytime i call the store, there are no responsible people answering the phone. They keep putting the phone on hold...

I bought Samsung Note Edge from Ezone, Outer Ring road, Bangalore 560037 on 14th February '15 . I was assured that I will be receiving PayTM coupon worth Rs.8000/- as part of the offer. It has been more than a month since I have bought my phone there is no clue as to where my PayTM coupon is. I have been constantly trying to follow up with Samsung sales person at Ezone and customer care, I have not received any justification for the delay....

Just for marketing sake Ezone is providing offer 50% discount, 60% discount., just for a day once we buy that product with offer, after 2-3 days they would say that your order is cancelled as the stock was not available, Ideally in that case they should show Out of Stock, or only 1, 2 product left, however site did not showed that, further it allows to buy the product. Now after 3 days when informed your order got cancelled, by this time...

I had purchased a Samsung Refrigerator on 22nd-Feb-2015 from eZone (Marathalli). I had noted down the serial number of the display piece which they had kept at the store. I told them to deliver the new product from the warehouse and don't try to send the display piece as i know how you guys cheat. They told they will deliver new piece from warehouse. But on delivery I found that they had delivered the display piece even after warning...

Dear sir/madam, invoice no:91198529 Date:20/12/2014 amt:24, 991.00 txn no:[protected]. card no ending with:1904 on this particular day am used my icici debit card in Ezone outlet esteem hall bangalore, and on that paricular day there was a 10% cash back for icici customer.and it s mentioned that with in a 60 days cash back will going to credit but still its not happened. i contacted icici customer care and they suggested...

I bought a washing machine of LG for Rs. 17490 from your Gomati Nagar Ezone store at Lucknow. I have made payment through Debit Card vide of ICICI bank on 29 December 2014. I have not received cash back till 21.02.2015 which I was told 10% of the payment made i.e.1749. This practice is totally against the bonafide consumer.Kindly arrange to provide cash back . Regards: Amar Maheshwari [protected]...

Dear Team, I have purchased a Samsung Alpha mobile from your Oberoi mall outlet. While purchasing, Mr. Wasim Shaikh (mobile no.[protected] has assued that as per the Samsung PayTM offer, i will receive Rs. 4500 worth of PayTM wallet over a period of 6 months. For this purpose, PayTM will send a notification containing the coupon code. I have activated the mobile a week before and have still not received the coupon code. On talking to...

Worst online shopping experience. Got delivery of washing machine 5 days back but still not update on demo and installation. Called customer care multiple times but they have same answer all the time. If you can schedule demo please take back you product and give me back my money. Order number: [protected]...

Dear Team,

Sub:Undeliver of my purchased LG microwave (MC2844SPB Model) from eZone as per the commitment date.


This is regarding my purchased of LG microwave (MC2844SPB Model) SO NO:[protected] from ezone at Big Bazaar, Aditya Mall, Plot No 3, Vaibahv Khand, Indirapuram, Ghaziabad - 201012, Uttar Pradesh,
dated on 26th Jan 2015.

it's really unfortunate to write my dissapointment...

Dear sir/ madam I have purchased a Camera Dslr Canon 1200d on 26/01/2015 from Ezone store which is there in Jp Nagar Central Mall Bangalore, that time Executive said that 16 Gb Memory card also you get but he has taken full money and after that he said sir i don't have stock so i will give u in next week, so today i went there and said give the Camera memory card but he hi saying i will give only memory card type not in specially for...