EzoneOnline.in Complaints & Reviews

Dear Sir,

I purchased a Sony Ericsson handest model no. S302 from E Zone, Chembur (Mumbai) on 12/12/2010.
(Cash memo# T6/4259).

I was told that the cell phone has a warranty for an year, but since the time I bought it I had difficulty in using it, as the speakers weren't working. I took the handset to e-zone who asked me to contact Sony Ericsson service center at Vashi. The Service center at Vashi...

Ezone gives you the the worst service ever i would suggest you never to buy anything from ezone esp ezone kalyan...

Took my office folks to this place yesterday since this is the only go-carting place we were aware of near office. We were a group of 6 boys and had paid for 12 laps each. We were pulled over at the end of 8 laps by the guy keeping the count. We all counted our laps and were trying to have a discussion with them to find out how all o[censored]s could be wrong. Meanwhile, the person maintaining the register got into a verbal feud with one of my colleague....

I was looking for a Laptop and i came across an advertisement of Ezone in Mumbai Mirror (last page) on 22nd April 2011. I was interested in the HP laptop (MRP 22990) advertised in it. On Saturday i visited the Ezone website to check other available options.I found the HP G42-458TU Notebook PC + Philips Spa 3210/10 2.0 Speaker - product meeting my requirements.The same was priced at Rs.33990/- with Free Shipping.

Yesterday...

Hi,

I booked and payed for the SONY LCD. I wanted the delivery next day at any cost. The attendent promised me that it will be delivered tomorrow along with the airtel DTH and it will be wall mounted by evening. he even called up airtel guy (may be a fake call) and told me that Airtel guys agreed to install the DTH in a day.
Next day I received a call from him saying he cannot deliver the LCD today for no reason. After...

Hello All,

It has been very dissatisfied service from Ezone retail store located at Senapati bapat road, pantaloon mall, Pune. I had bought a 37" Samsung LED from them and it got failed during the demo and installation itself, I asked for a replacement to the store manager and from that time this Guys have been faking around with a promise of replacement. They took my piece back and didnt get back for 1 day and then same...

A program named Gagdet Guru was aired in the channel TV9 dated 23rd January 2011.

The video link is : http://www.youtube.com/watch?v=8dSSPQ2jvrM

This advertises a Microsoft XBOX Kinect at a great price of Rs. 9900 (at 8.02 seconds) and at the Ezone centers in Hyderabad mentioned (9:48 seconds).

On approaching Ezone, they claim they have never heard of such an offer and neither are they willing...

Hello All,

Pls beware of buying products from Ezone...they might sell the products giving misleading information. Below is the mail I had sent to Ezone management explaining how I was duped by Ezone salesman...but till now ...nothing has been done ! ...I'd suggest ...better buy products from CROMA which has a much better customer-vendor relationship and good after sales support !


========= Mail to...

Please do not buy anything from ezone kolkata (homeland), the sales people are shameless & big time liars. They would offer & quote wrong prices, would promise cheapest rate and within some time with a SMILE they will change their tone. I thought Prakash got this problem but even the floor managers are liars. The price of all the prod...ucts are higher than offered by other nearby shops. They promised me a on-spot gift if I show them...

I ordered a Juicer Mixer Grinder on 30th Oct'10
The product i received was defective!

The futurebazar has taken back the product but is not giving me the date of receiving fresh product even a confirmation about the same is not given

The call center is utterly unhelpful in this regard.

The money has already been charged from my account.

I would suggest others to be cautious...

Dear All,

I have a very bad experience with E zone electronics show room, from Jayanagar Bangalore. I had booked Wirlpool washing machine with commitment from E zone to deliver product within 48 Hrs which got delivered after 10 days from booking, that too after repeated daily followup.

Secondly on product demo after delivery and warranty i am still following up with e Zone and i dont have any answer from shop....

M/s. Mahindra & Mahindra Ltd issued me gift vouchers of e-zone. Voucher nos. [protected]/17/18 of Rs. 1000 each, issue date 22.10.2010 and valid for 6 months.

I visited e-zone at Raghuleela Mall, Vashi yesterday 31.10.2010. I was told that these vouchers are not accepted at Vashi and I have to visit e-zones at other places like chembur/ Kandivali.

Dis-honor of these gift vouchers totally overshadowed...

See complaint below:

To Whom it may concern:

I would like to lodge an official complaint with my experiences with EZone in Powai.

A quick brief of the issue.

Two weeks ago a purchase order for a Samsung Plasma TV was made at Ezone Powai with a delivery time of 10 days.

On day 10, no call was returned to me. I spent the next 2 hours chasing the store (1 hour just...

I ALSO BOUGHT ITEMS LIKE L.G (LED TV AND WASHING MACHINES) IN E-ZONE OMR AND MY ADVANCE RECEIPT (BILL NO ) IS [protected], E-ZONE GAVE ME WONDERFUL SERVICE LIKE SUGGESTING THE MODEL, BRAND, SPECIFICATIONS, ETC ... SALES STAFF AND CUSTOMER SERVICE EXECUTIVES ARE BEST STAFFS EVER I SAW IN RETAIL SHOPS.

AS A RETAILER THEY BOOK CALL WITH CONCERN BRAND ON THAT DAY ITSELF AND THE TECHNICINE ALSO COME IN THE RIGHT TIME, I NEED TO THANK...

I want to file a cheating complain against eZone ( Futurebazaar ) .

1) eZone/Futurebazaar :- Total loss of INR 59,040. I have bought 3 items & received only 1.

I) They charged me 11250/- for a Seagate External 1 TB Hard Disk which is avilable anywhere in the market for 7300 to 8500/- .So, they charged me more than 3950/- for a 8500/- worth of product.And to add to injury the product came DOA ( Dead on Arrival...

Hi,

I purchased an LCD from ezone on 15-Aug-2010 and was promised by the sales man (Kazi) that the tv will be installed at my home by 18-Aug.
Later when i called him up at ezone, he said, he had registered with sony on 15-Aug itself. Then when i called up sony, i was told that ezone registered with them only on 17-Aug.
Now sony is saying its not there problem and nobody has came for registration till 19-Aug-2010...

I've placed an order for a Sony Ericsson K200i with Ezone on 28/7/2010. Payment has also been done the same day and informed to the sales executive who took my order. However the payment was not updated in their records. After 7 days delivery time when I didn't receive my order I called the customer care and they informed me that the payment has not been received. I once again gave them the payment details. I even mailed them...

Hi,

I purchased an Onkyo HT-S3100 from ezone Jayanagar (Bangalore) on 31/07/2010. I went into the store with zero knowledge about Home Theatre Systems. So, I was completely relying on the advice of their sales representatives. However, I did have my requirements clear:

1) It should completely support all Audio Formats playable by my PS3 (Playstation 3)
2) It should be in the range of around 35 k.
3) It...

I ordered a Sony Vaio laptop on 13th June, paid for it, but even after one month, my laptop is yet to be delivered!! Whenever I try to contact them, the customer care staff promise to deliver my laptop, but that is a false promise!! Everyone should stay away from Futurebazaar/Ezoneonline!...

Ezone and Futurebazaar are big cheaters. Do not purchase anything from their website.
Ezone had advertized their zero margin sale in June 2010 and gained publicity by advertising that they are offering products at zero margin and not keeping any profit for them. This was just a publicity stunt as they cancelled all the orders later or provided the replacement with local brand products which were no way matching with the products ordered...