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EzoneOnline.in Complaints & Reviews

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Last updated Nov 18, 2022
Complaints 297
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144
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EzoneOnline.in reviews & complaints page 10

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S
Sagar Kadambi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Had the worst ever buying experience purchasing a Samsung TV from Ezone electronics Rajajinagar Bangalore. *Still ongoing by the way!*

Address:Bangalore, Karnataka

I bought a 55" LED TV from Ezone electronics Rajajinagar bangalore about a month back and was promised a Samsung Galaxy Tab 4 and a 500Gb Samsung Hard Disk as an offer. I was not given these at the time of purchase saying they dont have stock of the offer products and will give it to me in 7 days. After 3 weeks, i contacted Samsung regarding this. They check with the reseller and confirmed that the stocks have been sent to the showroom and...
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chirag L V
from Bengaluru, Karnataka
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Worst Service ever Seen

Address:Bangalore, Karnataka

I booked Washing Machine on 29-Oct-14 Ezone online, and order shows its confirmed, Total amount purchased was RS-22491, Also I purchased from Future Group Rs-2892, thinking that to avail benefit of festival offer 12 days of shopping gives 12 months free shopping. But now they are telling order is cancelled.no notice was given nor mail and when I checked order status with customer care they inform its cancelled. This is the worst service I...
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S
saikrishna1234
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered faulty refrigerator

Address:Bangalore, Karnataka

Hi, I purchased samsung refrigerator from EZONE on 3 rd Oct. They delivered the fridge which is not working on 4th Oct. I raised complaint with Ezone on 5th Oct. A person from samusng came to my home and cheked the fridge and confirmed that it has faulty compressor. So Samsung guys told that they will replace the fridge in 10 days. But after 3 days samsung guys called me and told me that they will deliver the fridge on 21 st Oct. But they...
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Purnendu Dutta12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezone cheating on customers

Address:Kolkata, West Bengal

I have purchased a Samsung refrigerator (400 lts) from eZone Mani Square Mall, Kolkata and have asked for an exchange on my old refrigerator. The salesman (Alam) said that we will send the vendor and collect my refrigrator and when asked for the price he said that it will be around Rs 1000 to Rs 1500 depending on the condition and the vendor will pay me directly when he collects my refrigerator. After few phone calls and 4 days the vendor...
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S
Swapnil Kankrej
from Mumbai, Maharashtra
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Delay in delivery and Misguiding the customer.

Address:Mumbai City, Maharashtra

Hi, I had been to Ezone store on LBS marg, Vikhroli west, Mumbai to purchase a Laptop (lenovo) on 28-Oct-2014 and finalized a model with price and asked for whether you will offer model which is on display or a PACK PIECE. The representative said a PACK PIECE will give and is available in stock. After that I processed the bill amount. After paying the bill (through Bajaj Finance/ Down-payment), the Representative came with another...
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G
gautam a
from Bengaluru, Karnataka
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CASHBACK

Address:Bangalore, Karnataka

I have made transaction with my credit card on 16-aug-2014( offer-> 10% cashback on hdfc credit card in AUG-2014). but on my card details, it is showing transaction on 18-aug-2014. this offer last date was 17th-aug-2014. Due to merchant mistake(i.e EZONE here), I have not received my CASHBACK. WHAT TO DO AND WHERE TO COMPLAIN?????????...
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Parul jain5
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunds not processed for even after 16 days for order nos. 2240297 and 2240339

Address:Gurgaon, Haryana

The order nos. 2240297 and 2240339 worth Rs. 1.12 lakhs were raised on 12th October. It's been more than 16 days since the orders were raised and cancelled, the refund has not been received by us till date. As per your refund policy published in your website, the refund is supposed to be processed within 10 days of order cancellation, why is that not been followed in our case. Because of your delayed repayment of our money back, we cannot...
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M
md haneef
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub: Complain regarding delay in delivery and Misguiding the customer.

Address:Hyderabad, Andhra Pradesh

Ref : SO. No [protected] & [protected] -Dt[protected]. I have purchased two mobiles of Samsung Galaxy Note 4 from Big Bazar Ezone, Maheshwari Parmeshwari Tower, Kachiguda X Road, Hyderabad 500027. (Telangana) This is to inform you that there was a delay in delivery for the Mobile Samsung Galaxy Note 4 that I ordered on[protected]. According to your Sales Reprenstative statement the product should have been delivered to us...
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R
RAYAbhishek247
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezone customer care not responding on emails. Product is not delivered after 2 weeks of time

Address:Chennai, Tamil Nadu

This is regarding order number 2241025.I booked the product on 12th Oct. It was shipped from Ezone on 15th Oct via Delhivery AWB [protected]. Since then till today (27th Oct) i have not received the product. I checked the status 21st Oct and was the consignment is revolving between many hubs in Blr/Kranataka. I raised the concern with ezone customer care via email and there was no response form them. 22nd Oct it was transfered to Chennai...
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P
Paredi Prabhat
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order cancelled

Address:Jamnagar, Gujarat

Dear sir I have ordered a new led tv lg LB5610 42 inch from ezoneonline on date 10 th October 2014 payment done by credit card order no 2232703 email was also receive for confirmation but on date of 13oct the order was cancelled so I request for my Item but no positive reply so please do needful...
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R
Ramya b jagadeesh
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering and not responding

Address:Bangalore, Karnataka

We had been to ezone jayanagar branch to buy sony 55" 4k tv. But since there was an offer we decided to buy a laptop and mobile and make it 3 lac so that we will get 72 k in one yr... But all staff are so unprofessional that they don know anything about any product in detail. It made us very difficult to buy mobile n laptop. So we had to go n ask in other stores before buying. Staf[censored]sed to continuously force us to buy Lenovo laptop and htc...
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JJJJJ
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING BY EZONE HEBBAL BAngalore

We had bought a SONY BRAVIA 4K 55 Inch TV for 2.5+ lakhs from EZONE HEBBAL BAngalore on Oct 11, 2014. They have then delivered a packaged damaged product(panel broken) at home on OCT 13.They are then not taking proper responsibility of the same and blaming SONY India for this.Finally as of now nothing about replacement and blame game is going on.Whereas we the customer who have paid the full amount is being dragged into all this for no...
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Payal.kedia
from Shimoga, Karnataka
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Cashback Not Received even after 99days of purchase from HDFC

Address:Bangalore, Karnataka

Hi, I bought a nexus5 for 30K from Ezone Central, JP Nagar, Bnagalore.on 21st June, 2014. I was told that I will get 5% cashback within 60 days of purchase by using HDFC credit card. When I didnt get it even after 60 days and I complained they said I will get it in last week of september. Today is the last day of september and the cashback is nowhere to be seen. invoice no: 90791035 order no: [protected] description of good: [protected]...
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IndrajitBose
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Washing Machine Transportation

Address:Kolkata, West Bengal

I bought a 6 kg front loading washing machine of BOSCH from EZone inside the E-Mall store at 6, C R Avenue, Kolkata on 15-Sep-2014, Monday. Due to Vishwakarma pujo, they wanted to deliver the product on 18-Sep-2014, Thursday night. But as I was in hurry so I paid for the transportation on 16-Sep-2014 Tuesday. While transporting the such a heavy electronics appliances, they do not provide any carton cover, nor they provide any support at the...
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S
sudhindra.nagendra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the Order ( Ezone -Koramangala- Bangalore)

Address:Bangalore, Karnataka

Hi, I have ordered and Whirlpool fridge on 31st of august and the store manager had promised me to deliver within a week of time. I bought this fridge on exchange on my old fridge. Persons from ezone visited our house to take the old fridge (2nd of September) and they promised they will deliver the new fridge on 3rd. Till date i have not received the new one and also i requested them if it is getting late to deliver, at least to return...
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D
deshmukh_04
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty Tablet is given

Address:Thane, Maharashtra

In August 2014, I purchased Tablet Lenevo A2107A on Discount price. When I opened and saw in my residence, the back side camera was faulty. I then contact to EZone, Kalyan, they told to visit Lenevo customer service centre. When I called Lenevo service toll free no., I was shocked to heard that the same model no. was already registered in the year 2013. I sent them my purchase bill, but they told that sorry. This means EZone Kalyan had given...
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Aswani Chauhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of product

Address:Haridwar, Uttarakhand

Ezoneonline.in You all are very good in cheating general public and it is very easy to steal hard earn money without showing any sign of remorse, I have ordered HP Desktop AIO 18-5120in-all-in-one-desktop on 14 Aug 2014 and got order id 2108683... and that was the start of nightmare ... after that you people continuously telling me lie that on 20 Aug 2014 I got this email ======================== Dear Ms. Chauhan, ...
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D
dr rohitkumar yadav
from Delhi, Delhi
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bajaj platina food processor

Address:Mumbai City, Maharashtra

To concerned authority, i buyed in cash a bajaj platina food processor from e zone at r-city mall ghatkoper, it was home delivered on day of purchase only, what i was shocked t see it is not box packed, totally open, then i called t store and they replyed me like it is always delivered in this type only. i want a reasonable answer from this presitigious shop authority and a guaranted product, hoping they will reply t me...
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Chittaranjan Moran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not received (Order 2110043)

Address:Kolkata, West Bengal

Hi, I have ordered a laptop on[protected]ORDER NO 2110043). Today is[protected] and I am yet to receive the order. Please look into this and let me know when will I receive the order. Chittaranjan Moran [protected] [protected]@yahoo.com...
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Santosh Vadnere
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of Fridge LG D 32 RP JL SILK

Address:Pune, Maharashtra

I have booked a fridge from E Zone Amanora on 11 of Aug 2014 Bill S.No [protected] Cust ID no : [protected] after getting the commitments from the sales team Rahul Netrapal and Floor Manager Robin that the fridge will be delivered by 19 th of Aug'2014. However I diid not the delivery as committed and after my repeated follow ups and several false commitments from the sales team I have not received the delviery till on date. I have...
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