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[Resolved]  Ezone, Indore — Nokia Mobile Phone (Model N-70 M-1)

Dear Sir

i have purchased a new model N70 M-1 with HS-16 on Feb,1-2008 from eZONE, Home Solutions (I) Ltd, TREASURE ISLAND, 11, TUKOGANJ, M.G Road, INDORE (M.P)-452001. But from Feb,7-2008, i am facing the instrument hanging problems, then i walked at Nokia care, Sapna Sangita road, Mr. Vishesh(manager Nokia care) formeted the mobile and memory card, and install the antivirus charging Rs:100, and said to me that memory card has been corrupted. And said that i have to purchase a new memory card from him by giving Rs:1000, and also said the he can buy the curruped memory card in Rs:100.

Then i walked at Nokia Priorty Sapna Sangita road, and they suggest me to conform the mobile at another Nokia care, Yashwant Plaza, Railway Station road. Then i walked at Nokia care, Yashwant Plaza, Railway Station road, they said that memory card is ok but mobile is infected by virus (after formatting also). Phone processing is very slow, pls tell me what i'll do ?

I am facing this problem since last 6 days. and also i visited eZONE for replacing the phone, but he said that he can not replace the phone.
i want to replace the mobile.]

Sir please look in to the matter.

Thankink you.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


This is the kind of attitude by the people to problems in india. If it would have been in US, the customer would never have had so much of hassle and time waste for a filthy thing like this. He would directly have gone to consumer forum, n sewed. This is what should be done. We don't have time to run from place to place spending our money for a company fault.
i had purchased a mobile FLY B700 IMEI [protected] / IMEI [protected] dated 16 feb 08 invoice no 286 with one year warranty from Mantrana add: G-20 city centre m.g. road indore ph no[protected]. sir last 14 july i complaint against failur of working of mobile at MANTRANA. HE SENT ME TO FLY REPAIRING CENTRE NAME "M. I. C. U. G-15 AHINSHA TOWER M. G. ROAD INDORE" & THEY GIVE ME RECIPT OF RECIEVE MY MOBILE AT 15 JULY 08. THEY TOLD ME TO RETURN MY MOBILE WITHIN 8 DAYS BUT TODAY IS 23 AUGUST 08 . AND THEY DID NOT GIVE ME MY MOBILE RETURN YET WHAT SHULD I DO, I HAD LOSS OF MORE THEN 40000 WITHIN THIS MONTH, BECAUSE I AM A SHARE SUB BROKER.
E-MAIL [protected]
ph [protected]
Hi Sir,
I had very poor experience with e zone in Indore. I went there to purchase sony digital camera.
All sales persons and managers are and they do not know how to talk with customers.

Matter was that My friend and I saw sony camera but we could not select any piece. My friend told me lets go to Sony Showroom AB Vijay Nagar Road. As soon as they listened it they started to abuse us and forced to purchase mobile. we left shop two sales person came out and started to abuse on the road.

I strongly suggest that no one should purchase any thing from that shop.
If you have any issue please let me know on mail address.

Anand Choubey
Our Institute ( SVITS Engg College Indore ) want to purchase a digital camera so please give quatation of Digital Camera for sony, nikon Canaon, Fuji with full disriptation & price on my mail
thanking you

gopal soni
Dear Sir,
The type of customer address is no at all up to the mark at your shop in siliguri.On 5th of this month I purchased a Nokia N72 from them and there was a offer of a free Korio iron .Now since on that day after purchaseing the mobile I am suppose board a train for calcutta my native place I was in bit hurry so I forgot to take the Iron but the staff placed in the shop also dint bother to check that whether the Iron has been delivered or not but they stamped on the bill as Gift delivered.
Later on I found my mistake when I was in calcutta, hence after I back I went to siliguri Ezone and informed the same to them but according to them may be i have taken the gift and now saying not received.Now please tell me a person working with tata teleservices ltd and worked for West side, reliance communication and Standard Chartered bank and also a green card member of pantalons definetly not a fraud.they are very rude and not at all co operative.Please keep the iron for the manager of the Siliguri outlet its a gift from me and tell him there are something called exception.I took my C TV, 2pcs of Apple ipod in a same month and fan from that outlet, , , , now its better I dont visit them also inform all profiled customer like me not go there.My office is in Bidhan road, Apollo clinic, please ask all of your staff to visit for a good tea and see what is called customer service because i am looking after Customer complaints of tata indicom.The name which very familier with the tata indicom customers of north bengal .Sorry to bother you also_Rahul /[protected]/[protected]
sue them at a competent court and seek relief
plz show the configaration & min prize of laptop .

This is in reference to the purchase I made at Ezone in TI MALL, Indore. I made a purchase for more than Rs. 50000 including couple of electronic goods, out of which the Philips Spkrs which i have bought is found to be not delivering the sound quality as expected and giving a crackling voice while playing music. I have gifted the speakers to one of my friends, i got the speakers back saying that the there is a problem with them. I found the fault as said above, while requesting for the change of speakers after 20 days, they denied the request.

Though I was willing to pay the difference for the different set of speakers, the Manager at the E-zone simply denied the request. This is simply not acceptable as speakers were returned in the condition as purchased and they should have accepted them.

Please take some action on to it. I feel this is not a customer service as even after spending thousands of rupees we don't get the services we require. Please do the needful.

Lt Anil Kumar
dear sir
i had purchased a transcand 2 GB pendrive from ezone in TI 12-dec-2008, now a days it isn't work on properly... when use it, it too much heet... and no any data can we copy and there is useless in this time ... but it is in warrenty period... so plz give suggestion to replace it...

I am user from Chennai. I ordered a Sony 32 inches LED TV on Sunday in Ezone Perungudi (18th July 2010).
Problem No.1 I was promised delivery on 19th July 2010 between 4-5pm. However I did not get it till 9 PM. Later when I called them they said they will delivery between 11 & 11:30 on 20th July 2010 (Today). I did not get it till 14:30. I called up by 14:35 then a third promise was made to deliver at 15:30. Finally I got the delivery at 16:00.
Problem 2: I required delivery at a different place and address than the billing address. Despite written instructions, the package was delivered to my billing address. Explanation given was that there was a theft of Home Theatre at the said location and hence the head office has instructed to stop delivery till further instruction. As a customer, I am very very upset with the goo[censored]p.
I wanted this to be delivered as a gift to my beloved Guru on the ocassion of his daughter's bday. But EZONE totally mess up with my bday gift.
How is the management going to compensate for the face off?. Buyer's Order No.[protected]

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