[Resolved]  Family Credit — irritating auto dialer calls

i, kiran kumar, had recently shifted to chennai from hyderabad and had been provided with a mobile phone ([protected]) from my employer. from past one week, i am getting this auto dialer calls from [protected] with some message in tamil, which i can't even understand. later taking help of my colleague i came to know that the call was from family credit india. i then called their toll free number [protected] on 14th dec and informed them about the auto dialer call and warned them not to disturb me. and since then i got about 6-8 calls in the last today and today (16th dec) i again got a call in the afternoon which i disconnected and called their toll free number again and i warned them that if i get one more call from their auto dialer number, i will sue them. and now 8pm, i got a call again from their auto dialer number. i tried calling their toll free number, but no one is responding.... i tried visiting their website which is not functioning...
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


the most irritating bank i had ever seen in my life, we recieve calls from their head office in kolkata saying something, and when we approach the our local branch with same info, we only get a simple answer that "we dont know what our head office people do"

the most faltu customer service i ever seen in any bank

shame on family credit

Dear Sir,

Request you to, Please provide below mentioned details for verification of this issue.

Loan Agreement No:
Full Name of the Customer:
Date of Birth:
Loan Product:
EMI amount:

Thanks & Regards
FamilyCredit Limited
Toll Free No :[protected]
Useless fellows
Family Credit Kolkata branch cheat everyone. First of all they broke RBI & SEBI rule & taking interest rate which is far more than any other nationalized banks. Secondly they have hired some local anti social people to recover their loan amount by threatening & forcing. Even they uses slang words if you even humble to them, in case any failure of your loan due to personal problem. They will also come to your home and make you harrash all the time till you pay off the loan!
I will strongly recommend to stay away from Family Credit. I would request any legally connected people that to stop these nonsense banks who are indeed cheating customers by high interest rates!
Dear Sir/Madam,

Kindly request to you please below mention details update, after getting the updated details we will process it.


Family Care
Family Credit Limited
Techno polis, 7th Floor, Wing - A
Plot No 4, Block BP
Sector - V, Salt lake
Kolkata - 700 091
Toll Free No[protected]
Had an active loan from Family credit bank through Mr. Kamlesh @ Emerald Honda, Shahibaugh, Ahmedabad. At the time of proceeding for loan, we paid 31000/-INR as down payment and for rest of the amount i.e. 26, 500/- INR we had loan from your bank in September 2011 having been told that we would be charged 13% interest per year. Even after repeated reminder to Mr. Kamlesh (Mob: [protected]) we did not receive welcome letter or copy of loan agreement for 7 months. We then contacted C G Road office and received welcome letter stating that our loan amount is 32, 700/-INR. One person from Emerald Honda i.e. Mr. Miken along with Mr. Kamlesh deliberately manipulated documentation and showed that we had paid approx 26000/- INR and rest of the amount actually went into their pocket. Then our loan amount was then increased to 32, 700/- INR. We came to now this when we got welcome letter from C G Road branch of Family Credit Bank today. I have called to their toll free number today and has requestd for a copy of loan agreement.I have already paid 7 installments but rest of the installments I amd not gaoing to pay till I get clarification on the same. Emerald honda ahmedabad is the most rubbish one dealer. I will advice everyone not to buy any vehicle from Emerald honda ever after.
Dear Mr Pradeep,

Please check the below details required by you, even now I am receiving calls from family credit,

Loan Agreement No:227906
Date of Birth:23/04/1983
Loan Product: two wheeler
EMI amount: 2182.

I had paid all my emi's but still they are calling me for payments.. do help me out as still i didnt got my noc certificate

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    Family Credit  Phone
    +91 33 3988 3000
    Family Credit  Address
    Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
    View all Family Credit contact information