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Family Credit Complaints & Reviews

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Last updated Apr 22, 2024
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+91 33 3988 3000
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Family Credit Head Office Address

Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake
Kolkata
Kolkata District
West Bengal
India
700091

Family Credit reviews & complaints page 34

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J
jijodv
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC for the completion of Loan - Not received

Address:Chennai, Tamil Nadu

I had taken a Bike Loan in Family credit for my Apache through Akshaya motors on 8/7/2010. Tehtenure is for 12 months and I have completed paying it on 10/7/2011. However, I havent received my NOC yet to my home address.

Despite multiple tries calling, there is no response from the customer care as it continues to ring and no response in that number.

Agreement No: 591978
Name : V Balaji
Product...
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Bhaskhar
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving my Original Registration Copy

Address:Chennai, Tamil Nadu

Good Evening
Iam bhaskar from ayanavaram i had taken two wheeler loan at family credit on Aug 2008 ,out of 23 EMI i had paid 19 EMI's still they are not giving my Original RC book and i conformed that the RC book had recived by the bank peoples at the shoe room at adayar and went to the family credit branch and meet Mr Rajenderan he said that bank is not reponsible for the lost of RC book the bank people...
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H
herbertanthony
from Avadi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening

Address:Chennai, Tamil Nadu

Dear sir,
Loan no : 957193,

This loan was started from Dec 11, due to signature mismatch, first cheque got reversed, which i paid cash and settled the dec due,
From Jan onwards the amount was transferred through ECS till march 12,which i personally went to Citi bank and started the ECS process.


In April your executives called me that ECS amount is not transferred due to sign mismatch,...
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H
harassedcustomer
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: Re: Re: Re: RE: Fw: CIBIL SHOWING DEBIT WHILE N.O.C.RECEIVED REMINDER --4

Address:Agra, Uttar Pradesh

Family Credit, Agra, Agra, Uttar Pradesh
Location: Agra, Agra, Uttar Pradesh, India

harassedcustomer on Mar 18, 2012

Wrong CIBIL Entry and harassment
We took a loan from Family Credit's Agra Office in 2008 wide Loan No.248172. We paid full & final amount of Rs.26000 on 29/4/2010 and obtained a receipt of the amount from your Agra Office,and also N.O.C from your office,wide ref.no.FC/2WH/AGRA...
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S
sudhirjha2011
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For loan

Address:Thane, Maharashtra

Dear sir,

I purchase one bike on Oct2010 and take the loan from family credit bank then pay the installment every month but currently i am job less but i want to do full and final settlement of that pending loan amount but he told to me for extra charges like cheque bounce charges and late fees but i am ready to pay whole amount 1866*9 pending installment but he is not ready on that and give me harassment .br...
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H
Harish Bisani
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Unnecessarily Harassment Calls 8-10/day

Address:Nagpur, Maharashtra

Dear Reader,

Guess, If you received 8-10 phone call / day from any company " Stating You Have Not Paid EMI & Pay Immediately If Not then there is Compulsorily Lawful Action Would Be Taken Against You"

Yes , These is happening with me on my 9619XXXX57 Cell phone since last 10-15days starting from early morning from Family Credit India [protected].Not only me but We Can see the similar complain other...
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A
abkulkarni01
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

noc

Address:Maharashtra

myself amit b. kulkarni from aurangabad, maharashtra. i have taken a tvs-scooty last year from family credit finance and i have paid all installments of loan my vechile is nil in 5 nov. 2011 from last 3 months i am going your office for noc and i am not geeting it please call me on my number [protected] or reply at [protected]@yahoo.co.in...
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K
Koritala Dinakar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of 2 wheeler loan

Address:Hyderabad, Andhra Pradesh

I Koritala Dinakar approached M/s.M.G.Bajaj Scooters for 2 wheeler loan. I have been informed by M/s.Family Credit, (who are having tie-up with M/s.M.G.Bajaj for financing of 2 wheeler ) that I have defaulted payment of ICICI credit card. I wish to state that my payments are up to date and I am surprised to know that my name appears in CIBEL list. Please verify and let me know the factual position to enable me to take up the matter with M/s.Family...
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B
BICKYSARMA
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancies

i purchased Honda activa by making down-payment of Rs. 20,000 to JAYBEE HONDA, ABC Guwahati.
I was made to wait for 3 months and was misleaded many times by the authorities. Till date I did not receive
FAMILY CREDIT. Disbursal Letter the computer generated letter, which does not require any signature.
In case you find any discrepencies in above mentioned details or seek any forther information, please
contact...
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M
Murugaiah C C
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want Loan details

Address:Karnataka

Hi

I take a Bike loan from your family credit bank as on Jun-2011, I have pay 7th installment of this month of Rs. 2136.00 is collected by bank. And i'm not received my welcome kit & any letter from family credit bank. i'm call family credit toll free no.[protected] , but no response. Please send me Welcome kit or your bank detail .how can pay to your installment.
please resolve this problem.
br...
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D
Divyavijay singh
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MAKING THE PAYMENT BUT NOT REALIZING YOUR VEHICLE

Address:Mumbai City, Maharashtra

WE ARE GATE A TOW WHEELER LOAN IN "FAMILY CREDIT LTD" WE ARE ALREADY PAID UP TO Rs.40000/-.
AFTER THAT I HAVE SOME PERSONAL PROBLEM THERE ARE OUR SEVEN INSTALLMENT ARE BOUNCE.
AND AFTER THAT FAMILY CREDIT ARE ASK ME TO YOU SURRENDER YOUR VEHICLE WHEN YOU MAKING THE PAYMENT THEN RELEASING YOUR VEHICLE. HE WAS TOLD ME AFTER SEVEN DAYS YOU PAY YOUR INSTALLMENT AND RELEASE YOUR VEHICLE.
AFTER ONE DAYS WE ARE GOING...
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P
pankajmunny
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike Loan

Address:Amritsar, Punjab

Hi

I take a Bike loan from your family credit bank as on Oct-2011, I have pay 1st installment of this month of Rs. 2326.00 is collected by bank. And i'm not received my welcome kit & any letter from family credit bank. i'm call family credit toll free no.[protected] , but no response. Please send me Welcome kit or your bank detail .how can pay to your installment.
please resolve this problem.
br...
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S
SKS ENGINEERS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGH DEGREE OF HARASSMENT

Address:Faridabad, Haryana

I, Rajesh Kumar Sharma, from Faridabad, have financed my motor-bike with Family Credit Limited via Loan No. 563197. The 12 cheques of Rs2500/- were submitted initially at once. In the month of October i.e., on 26/10/10, i have submitted cash of my installment of Rs.2500/- (receipt no. 03/59355), as the employee of the organisation were claiming that they didnt received the cheque. However, later they received the cheque and adjusted the amount...
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D
Dipjyoti Borah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour and insult by Family Credit Customer Care Executive

Address:Kamrup Metropolitan, Assam

Dear Consumer Forum,

I am reposting the same complaint as I had missed out a few information I needed to include in my complaint which are as follows----
My loan account number is [protected]
Vehicle registration number is AS01AT 2943
Bike owner's name : DIPJYOTI BORAH

I had opted for Family Credit finance facility on my purchase of a Yamaha motorcycle of model FZS from Green Valley...
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P
Prashant Hazarika
from Hyderabad, Telangana
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Bad Customer Service

This complaint is against Family Credit for their BAD CUSTOMER SERVICE. I had taken a car loan from them on 28/04/2011 but till date neither I have received any welcome letter from them nor the copy of my loan agreement. Their Toll Free Number[protected] never works and always a busy message is displayed. Further on repeatedly calling the main office at Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake,...
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spkhavare
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary call me

Address:Maharashtra

Dear Sir,

My name is Sambhaji Khavare from Mumbai. Last 3 month I am receiving call (computerize voice call) & Massage from [protected] for the family credit loan, but I have never taken loan from Family credit & I have not any bank Credit card and bank loan.

My mobile number is [protected]

How can I stop this ?

Regards,
Sambhaji Khavare...
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kalpesh j nadiadra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSEMENT BEFOER DUE DATE

Address:Ahmedabad, Gujarat

I purchased a bike on loan from this bank.now the emi is due on 5th of every month
this bank starts calling from 5 days before date and telling its just a reminder and
even the calls are comin on very odd times sometimes early in the morning or in midnight they send SMS for installment and many more .Its literally a headache.
I suggest to all who are planning to take any kind of loan from this bank please
if...
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P
pappusantra
from Egra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advocate Later

Address:Hooghly, West Bengal

Plz Call Lone Agmt No.263220...
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K
koolkiran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC

Address:Hyderabad, Andhra Pradesh

I have take personal loan of rs. 60, 000/- from family credit for my noc and i am calling on their toll free number but no response from their side i also calling on hyderabad office number[protected] and[protected] no one is lifting the phone my details are as follows :

Loan no: 101697
Name : k kiran kumar
Product : personal loan of rs. 60, 000/-
Date of birth : 9th march, 1978
E-mail address...
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J
jayantv57
from Kolkata, West Bengal
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getting disturbed continuous through phone calls

Address:West Bengal

Though I have not taken any loan from the orgnization(Family credit limited) but I am harrashed through phone calls continiously from the company reagarding the payment of loan I have also called to the phone number ([protected]) regarding the clarification from which they have called to me but they have not responded properly to my question and talked with me in a very rough and un-proffessional manner.Please help regarding this problem......
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