[Resolved]  Flipkart — delay in delivery

I ordered a Canon 600D DSLR camera on 3rd April 2014 from Flipkart.com with pre payment of Rs. 31250.00 from my Credit card. As confirmed by flipkart on mail that i will get the delivery by 7th April 2014. On 5th April 2014 around 2 PM I got my product through Ekart courier service but when I opened the outer packing of the consignment I found that the seal of the Original Canon packing is broken so i denied to accept that consignment and called to Flipkart customer care. As confirmed by one of their executive Mr. Santosh that request for replacemnt of product has been initiated and i would get the reshipment by earlier commited date i.e. 7th April 2014. On 5th April 2014 at 8 PM when I checked the status of my consignment on Flipkart.com I was shocked to see that still the item was not dispatched from seller Warehouse and delivery date on their site became 9th April 2014 so I again called to their customer care and one of their executive told me that delivery of my consignment would be done by 9th April 2014. I told them that I am going to Goa on a trip on 8th April 2014 and have my flight at 11:45 AM and i ordered that camera because of that trip so if i not get my consignment before 8th April 2014 it would be useless for me. But not get good response from Flipkart and they still stuck to their words that it can't be delivered before 9th April 2014.

As per Flipkart if i canceled my order i will get my payment back in 12 Buisness days.

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i have placed an order for nokia phone on 6th April and i was suppose to get the delivery on 9th. When i checked the status on 9th, it was not yet reached Bangalore. Hence i made a compliant and customer care agent promised to get back in 8 hours. Even after 30 hours no one came back to me. Then I called their customer care on 10th April at least 10 times, all they know is to say sorry, they don't know where the shipment is, don't know when it will reach me or don't even know the reason for delay. The entire delivery system and customer care system of flipkart sucks. Most to my surprise, they don't even know what is they compensation they gonna give me for a delay.ed delivery.

i have given order OD[protected] which was supposed to delivered on sat 14 June but still i didn't receive till date...

I ordered HTC desire 816 mobile and it was about to be delivered on 23-Sep-14 but till today i have not received my mobile.Kindly take strict action against this.I want my delivery by today end of the day.

Dear Flipkart, As per site the delivery is expected on 6th of Oct-2014 but today is 8 Oct-14,
I have not recd any message and update from your end.


Order DetailsEmail Invoice | Contact Us | Print
Order ID: OD[protected] Items) Cancel Order
Seller: WS Retail Review Seller
Order Date: 30 September, 2014 2:27 PM
Amount Paid: Rs. 5999 through Net banking
Mohammad Waris [protected]
FERRERO INDIA PVT. LTD. Unit No 523 -524 5th floor DLF Tower Shivaji Marg Moti Nagar, New Delhi 110015, DLF TOWER
New Delhi, Delhi - 110015
Your complete order will be delivered by Oct 06, 2014

I have booked a Moto E mobile
on 6th Oct. 2014 Flipkart, which was as per Flipkart email, supposed to be delivered to me by 13th
Oct.2014. However Flipkart from their end have changed the delivery dates from
13th Oct 2014 to 15th Oct 2014. Toady is 17th Oct. 2014 and still I have not received
the product yet. I have called so many times on their help desk number &
written email to them but now they are saying that it will
be delivered on 20th October 2014.

I have booked a Moto E mobile
on 6th Oct. 2014 Flipkart, which was as per Flipkart email, supposed to be delivered to me by 13th
Oct.2014. However Flipkart from their end have changed the delivery dates from
13th Oct 2014 to 15th Oct 2014. Toady is 17th Oct. 2014 and still I have not received
the product yet. I have called so many times on their helpdesk number &
written email to them but now they are saying that it will
be delivered on 20th October 2014.

Array

pls note my order no
OD[protected]
(1 Item)

i am not recived my order in time there was no respond from your side

I wish to know why so much time is being taken by the seller in delivering my order of REDMI IS against my order no. OD[protected] Dated 08/12/2014. On tracking of the order it is found that it is under shipment from Bangalore, Karnataka to Guwahati, Assam by Delhivery COD : [protected] but the expected delivery date is 26/12/2014. Almost 18 days...it is too much for a reputed firm like flipkart...on the other hand through my friends it came to know that they received the order before the stipulated time. I can't understand why have I to wait much for that.

I wish to know why so much time is being taken by the seller in delivering my order of REDMI IS against my order no. OD[protected] Dated 08/12/2014. On tracking of the order it is found that it is under shipment from Bangalore, Karnataka to Guwahati, Assam by Delhivery COD : [protected] but the expected delivery date is 26/12/2014. Almost 18 days...it is too much for a reputed firm like flipkart...on the other hand through my friends it came to know that they received the order before the stipulated time. I can not understand why have I to wait much for that.

Order ID : OD[protected]


I Ordered a Lenovo A6000 mobile handset on Flipkart.com on 4th February 2015 and notified that product will be delivered on 9th February 2015.But I got the product on 10th February. Not only the delivery got delayed but they delivered a faulty set, the battery is discharging frequently so that without charging I cannot use the set, also set is getting heated so that cant take it anywhere near the face.

So I requested for a replacement on 18th February 2015 and again got notified that the replacement will be delivered on 23rd February 2015(today). They didn't deliver the product on specified date and now they send a mail that the product will be delivered only on 25th February and i have to wait until then. I called them twice and they don't gave a valid reason for why the product is delayed, only thing they got to say is I have to be patient 2 more days...

This is my third complaint in this forum and i'm surprised that you haven't taken notice of this. I don't know what i should do, always got troubled with this damn site which is run by a bunch of and a carried out by a group of jokers named customer service executives.

Hi,
i had ordered "WildHorn Metal Logo Limited Edition Wallet" from Flipkart on 23rd Feb'15. Order ID: OD[protected].
it was supposed to be delivered on 28th Feb'15 butgot extended to 2nd Mar and then to 3rd March.
this is really pathetic and absurd service. Can you pls look into this asap.

I HAD ORDERED A CANVAS NITRO ON MAY 6TH 2015 THROUGH FLIPKART.AT THE TIME OF PAYMENT THEY PROMISED DELIVERY DATE AS 12TH MAY 2015.BUT ON 11TH MAY I GOT A MESSAGE FROM FLIPKART THAT MY ITEM WILL ONLY BE DELIVERED BY 21ST OF THIS MONTH.I AM TOO MUCH IRRITATED WITH THIS DEAL.WHY DO NEED TO WAIT FOR 16 DAYS TO GET MY ITEM WHILE OTHERS GIVING WITHIN 5 DAYS.I DO HAVE ACCOUNTS IN OTHER SITES LIKE EBAY AND SNAPDEAL, BUT THIS IS THE FIRST TIME I AM GETTING SUCH IRRESPONSIBLE DEAL.WHAT SHOULD I DO? DO I NEED TO COMPLAINT TO CONSUMER COURT?GIVE ME AN ANSWER AS SOON AS POSSIBLE..

I HAD ORDERED A CANVAS NITRO ON MAY 6TH 2015 THROUGH FLIPKART.AT THE
TIME OF PAYMENT THEY PROMISED DELIVERY DATE AS 12TH MAY 2015.BUT ON 11TH
MAY I GOT A MESSAGE FROM FLIPKART THAT MY ITEM WILL ONLY BE DELIVERED
BY 21ST OF THIS MONTH.I AM TOO MUCH IRRITATED WITH THIS DEAL.WHY DO NEED
TO WAIT FOR 16 DAYS TO GET MY ITEM WHILE OTHERS GIVING WITHIN 5 DAYS.I
DO HAVE ACCOUNTS IN OTHER SITES LIKE EBAY AND SNAPDEAL, BUT THIS IS THE
FIRST TIME I AM GETTING SUCH IRRESPONSIBLE DEAL.WHAT SHOULD I DO? DO I
NEED TO COMPLAINT TO CONSUMER COURT?GIVE ME AN ANSWER AS SOON AS
POSSIBLE..

I ORDERED ASSAISN'S CREED BROTHERHOOD ON 10 TH OF JUNE BLOODY HELL THSI E-KART LOGISTICS IS CREATING SO MUCH DELAY I CAN'T SAY USUALLY NO DELAYS ARE MADE FLIPKART DELIVERS THE PRODUCT WITHIN 4-5 DAYS ITS BEEN AWEEK STILL I HAVN'T REEIVEC MY PRODUCT FLIPKART I MEAN WTF MAN..

First of all expected delivery date given 20/6/15 then postponed it into 22/6/15 ... 3 days past after order has been placed... No shipment has been done till now... Not expected from flipkart..

order no.- OD[protected]
i ordered lenovo a7000 on flipkart. it's delivery is so slow.i'm so disappointed.i ordered my product 3 days ago and still it is not ready for delivery.i have to gift it to my sister tomorrow.plz deliver it by tomorrow.

very bad response from flipkart