[Resolved]  HDFC Bank Bank Credit Card — Reissue of my blocked credit card to third person

many times i sent the letter to ahmedabad hdfc.
i complaint that my card has been re-issued by third person.he provided my details to customer care on phone and asked to re-issue new card.he directly went to courier office showed duplicate documents of my name and successfully got the delivery of new card.
many times i informed the bank orally and written but bank's officer sandeep matta do not responds me at all.
i have all the proofs of sending letter.
the third person have accepted his fraud acts and says to not to pay a single rupee to bank and also says that bank cant create a problem for him.
recovery people is asking to me to pay 35, 000 rs. but why should i pay when i havent used the card.these were the fraud acts of third person.i have provided full details to bank but bank is asking to me to pay.