HDFC Bank Complaints & Reviews

I am having a card loan from HDFC, which is running since last 3 years and I applied for Auto debit from my bank account using ECS facility.

Now a days I am getting calls from HDFC recovery agents, that I have some dues pending for my loan due to late payment of EMIs.

I am not able to understand this I am paying EMIs thru ECS, then how can be there late Payment. If Payment date is on 7th of every month and due to any reason 7 falls on holiday, then I should not be held responsible for delays. This is something bank should have taken care and they should debit amount before 7th.

This is rubbish.

I opened a NRE account in HDFC bank in Aug 2005. In Jan 2006, i requested them to provide me internet banking pin, again i requested for the same in July 2007, this was in person at the bank. Till jan 2008 nothing was received, then i asked them to change my postal address, they did not do so. Now I have been requesting them to close my account as i am totally disgusted, they are not doing so. 20 days ago my aged father went there with my application form they said I must send them INR 900 as a penalty for low balance and then they will do, on 30 Nov i sent them OMR 10 ( that day's value was INR 128 x 1 OMR), today they tell my father that they received only 450 INR and I must send in more money only then they will close. they are also saying the penalty keeps increasing on a daily basis. Can some one save me from these scoundrals My account No[protected], branch HDFC Bank Sector 18, Noida. Name Manoj Sharma am based in Muscat

The Chairman,

HDFC Bank Ltd.,

Po Box No.9,

Vashi,

Navi Mumbai-400703



Sir,



With high regrets I have to bring to your kind knowledge that on 29th November 2008 have received a strong Worded letter dated November 18th 2008 from your Retail Asset Division 1st Floor, B6/3 Community Centre Safdarjung Enclave opp site Deer Park New Delhi stating falsely that despite several reminders addressing me have been sent for not adhering to the terms & Conditions wide the Agreement have failed to maintain the financial discipline and to pay the amount of Rs.23, 349.42 within seven days from the date of postage of your notice and the Vehicle will be recovered (Taken Possession by Your bank) and would be sold, auctioned solely at my risk and cost, and moreover threatening me to include my name in the list of defaulters and share the conduct with other banks / financial institutions, Credit information cos and and statutory bodies in accordance with the Credit Information Cos (Regulation) Act 2005, as amended from Time to Time submit my plea that I have not Taken any Loan on the Above Mentioned Loan Number.



I am Passionately Shocked that the bank of your repute is erring on maintaining the correct Loan Number and Threatening to comply with dire consequences as mentioned in your letter against me.



May I entreat upon your good office to go through the minutest of details and inform me with all the outcome of your enquiry apologetically, lest this matter may be dropped here only and not going to the press & beyond.



The letter in Fact is Postage Stamped on 25 Nov 2008 from Mumbai.



Kindly Revert back within seven days explicitly mentioning the motive to sending me this letter.



Thanks & Regards,

Pranshu Srivastava.

Dear sir

I am holding credit card of HDFC Bank [protected] of name Anup Kumar Singh . As I was posted in Cuttack i had used the card the bank is telling I have overdue around 1 lacs without any statment. Since last 3 month a collection agent under manager Mr. Piyush Singh of Bhubaneswar Branch call at my mobile and at landline of my parental house and abuses in very filthy language. when i talked with him regarding dues he didnt came with clear picture he told you have pay this amount within this date and if you dont pay it will screw life of yours and your family. I told him I want to talk with his manger Mr. Piyush Singh of Bhubaneswar Branch but he didnt gave phone.
After this he call daily till 9.30 pm in night and abuses my parent in very filth language and tells no one can do anything to me and I will treat you like this till payment comes. He call form HDFC Bhubaneswar Branch from mobile number [protected] .

Hence rquesting you to please look into this matter and reslove with immediate effect as me and my family is in mental trauma just because of the guy from Bhubaneswar Branch


Anup Kumar Singh

Dear Sir,
I have been using HDFC credit card for quite a long time..with the no xxxx xxxx xxxx 8925.. due to some personal valid reasons i couldn't pay the bill for some time.. and later on i realised and ready to pay the bill and requested the bank to reverse overlimit fee which has charged for several months.. i didnt request even for late payment and finance charges.. and paid the amount of 12, 000 which is much more than my transaction amount.. but till now no reversal happened(over limit for several months).. again the bill showing around more 12, 000=00 the full amount is finance charges, late payment overlimit fee only.. please arrenge for the reversal of overlimit fee for the all months..or else arreng for the settlement of the card..

Thanks in advance

Dear Sir

My credit card no. is [protected] in the name of amit saini in the month of may 2008 your credit division charge me 155000.00 on my card at the name of enjaz information techriyadh with the multiple charges on multiple dates my card limit is totally 93000.00 but they charge 155000.00 ill send dispute letter to your division they return all charges in the month of September. Your executive give me call in October and said that your all charges are reverse we are send u a fresh card with fresh no. please send us signature verification form ill got my card in November .

Now again they charge me with multiple charges with multiple date of 137000.00.

Ill use this card from part 18 months now before 5 month I am facing this problem I am regular paying customer . this is totally harassment. Regularly ill make to your customer care center they people are not help full.

Please sir I am requesting you please do something for me

With regards
Amit saini
Mob:- [protected]

hi
My name is ashafaque ansari i am having an saving A/c with HDFC bank. I had deposited a cheque on 14th of october 2008 with the amount of 12500/- as of now my cheque is not been cleared and the bank is telling me that we have lost your cheque. that kind of service hdfc bank has. its a limit of irresponsbility that we have lost your cheque.

My chque was issued from PBN, Maharajgunj, siwan district. and cheque no was 037515 and dropped at laxmi nagar bank drop box on 14th october.

I am very much feddup with hdfc bank service. they are behaving like a street shop. i eagerly need this money many time i have been ashmed by whom i had commited for the money. but hdfc bank is behaving like nothing happend.

If hdfc bank has no capacity to clear outstation cheque then return me i have A/c with other banks. they will assist me in a better way and with responsbility.

Regards
Ashfaque
contact no- [protected]

Ref: Loan A/c No:[protected]Personnel Loan)

Please be informed that above loan was applied by me for 36 months but it was wrongly disbursed for 17 months which creates me some problem and as a result i stopped to provide funds But several discussion were gone & no one take iniciative to rescheduled it in 36 months. At last Mr. Vikramjit who was manager at Rajouri Garden (Delhi) request me to start the payment and he will get it rescheduled. But result was Nill. Two days back I got a call from Customer Care. Miss Avantika (Manager, Rajouri Garden). She realised this mistake and promise to reschedule this loan with balance amount of Rs. 14, 787 only by adding 3 new installments. Now you are requested to adjust this Amount with 3 new instalments and reschdule the loan 17 to 20 instalments.
I was shocked and surprised that you have put my name in sebel (Defaulter List) Although I am regular by paying my Loan. You can also check my payment schedule or performence in my Loan A/c No. 10052584 which is going to clear this month. There is no missing or break in Re payment of Loan.Kindly clear my name from your Defaulter List also Immidiately and inform me.

Sincerly Yours

Rishi Sharma

Sir,
I have the honor to inform you that i am an a/c holder of HDFC bank having A/C No- [protected] have lost of my HDFC Bank Netbanking ID and Password.

So, pls re-issue my ID and Password and send the same to my mailling address or my email id.

Mobile no -[protected], [protected]

Sir/Madam,

I have Resigned From Hbl global Pvt ltd. on 19 july 2007(I was with HDFC from 12 oct 2004 to 19 july 2007).Till date I have not recieved my relieving letter and PF Forms. I have aproched to my Sales Manager for many times But I have not got any reply.Please Look into it possitively.My Details are as below

Name: Sagar Jayawantrao Shinde
HBL Employee No:S05199
Grade: G3
Cost Code:5041
Mentor : Pradeep Havle

For Further Communication you may call me on [protected]. And also i want to know the Name And contact no. of the Perticular Person of HR who Handels All these matters.
Looking for possitive reply

Sir,
I had purchased a Hero Honda Passion at Agra from Atma Ram Motors in the year 2005 in the name of Navin Sharma S/o. Yash Pal Sharma R/o. 100, Defence Estate, Ph.1, Gwalior Road, Agra
i have no loan account number with me but i have cleared all your dues from the starting date of 07/04/2005 via cheque no. 0365379 and so on for a value of Rs.902 each and since it had been too very long since your dues had been cleared still NOC and other related documents not been sent to my home address.
Now its a high time and urgently need kindly check back and enable me with documents as early as possible as they are required urgently kindly release them soon .
Thanks
Navin Sharma
0+[protected]

HERASSMENT AND THREATENING BY HDFC BANK

Dear Sir,

I purchased a Spark car on 30/4/2008 and a loan of Rs. 150000=00 was taken from HDFC Bank with repayment for a period of 3 years with 36 EMIs amounting each of Rs. 4850=00 P.M. The HDFC Bank Auto Loan Account No. is 13150124.

2. An advance EMI was taken on loan sanction day (for May 2008) and balance repayment was to start from 09/06/2008. I authorized the HDFC bank for payment of EMIs through ECS facility from my ING Vysya Bank saving account and necessary forms were filled.

3. In 1st week of June2008, I received a call from HDFC bank asking me to give a cheque of Rs. 4850=00. I explained him that ECS facility has already been given to bank. After two days i.e. on 7/6/2008 another person again called at my mobile phone very rudely and threatened me to give cheque otherwise to bear consequences. This regular threatening continued till 15/6/2008. Ultimately I went to HDFC bank office at Safdarjung Enclave on 16/6/2008 to inquire the details. The bank executive told me that due to problem at our Head office at Mumbai, your ECS form was not processed, so you deposit a cheque this month only. Therefore I deposited the cheque on 16/6/2008 vide receipt No.10481045. More over as precautionary measure, a fresh ECS mandate form duly verified by my ING Vysya Bank was again submitted to HDFC bank on 18/6/2008 for balance EMIs.

4. Again on 2/7/2008, I received a call from HDFC bank asking me very rudely to give a cheque of Rs. 4850=00. I explained him that an ECS mandate form was again submitted to HDFC bank for balance EMIs duly verified by my ING Vysya Bank. Then I enquired from HDFC bank office telephonically and bank executive told me that due to problem at our Head office at Mumbai, your ECS would be active from August-2008 and this month you have to give the cheque. So I gave a cheque to recovery agent on 5/7/2008 vide receipt No. 10770959.

5. I was astonished to see my ING Vysya Bank records on 10/7/2008 that a sum of Rs. 4850 as EMI has also been taken on 9/7/2008. I asked HDFC bank to refund the amount of Rs. 4850. But Executive told me that this double amount has been adjusted as interest. But the executive was unable to explain the reason & type of interest. Then I met and threatened the Manger to lodge FIR to police for cheating, and then they agreed to refund the amount. And amount of Rs. 4814=00 only (i.e. by deducting of Rs. 36=00 with out stating any reason) was refunded through cheque on 8/8/2008 i.e. after one month. The HDFC bank should pay me interest for holding my money for one month.

6. From July onwards there is regular payment of EMIs through ECS to HDFC bank

7. On 17/11/2008, I again received a call (No.[protected] from HDFC bank agent asking me very rudely to pay Rs 1250=00 as interest. I asked him to explain the reason for interest but person was so rude that he did not wanted to hear me and I disconnected the phone. Now I am repeatedly receiving threatening calls for payment. More over I have been paying my EMIs regularly through ECS. Then what is the meaning of interest? Moreover HDFC bank should pay me the interest for holding my money for one month by cheating me.

8. On 12/12/2008, I again received a call from HDFC bank agent asking me very rudely and threatened me to see consequences physically.

9. Sir I request the concerned authorities and RBI to take action against such a most worse bank for threatening, unnecessary harassing, extracting money by threatening and cheating and also direct the bank to pay me the interest for holding my money of Rs. 4850=00 for one month by cheating me.



From: C.M.SHARMA,
A-3/4, MS FLATS, Peshwa Road,
New Delhi-110001
Mobile No. [protected]

My account No[protected] with your New friends colony, New delhi, Branch has no trace of my account. I have made all attempts but the people at the branch just say " We can not have any details of this account" I showed them the check book also. I have not operated this account for 2/3 years but since have my office again here in this area, wanted to operate it.
Can I have help from you please ?

Dear Sir

I have never seen such a lazy/sluggish and non-sincere courier company in my life. All my couriers sent thru the EXPRESSIT not at all delivered to me from last three months.
They deliver tappals according to their convenience. They are not at all sincere. Mnay document could not be delivered to and so asked me to contact in 2 number[protected] & [protected]). When I tried to contact those numbers more than 100 times, THEY NEVER LIFTED THE PHONE. Instead after the call was over becos of no answer, THEY PUT DOWN THE RECEIVER AS IS THEY WERE ATTENDING ANOTHER CALL.
Not even a single time they lifted the phone. Even anybody can check those numbers. Becos of these bad/worst behaviour of this, Many of my couriers have not been received back me. Lot of inconvenience becos of them.

I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.

Yours faithfully,

PAWAN

Hi Sir/Ma'am,

This is in reference to my Credit Card settlement.This card is been lost long time back & Iam trying to settle in one shot payment since 5months now.I have been very frustrated & tortured by your reputed HDFC bank.Every collections branch wherever my Acct has been transferred I have tried calling & ask them to seetle this out.They just use to say that make this much payment & then we would provide you the Final letter next month.
Like this, months has just passed .And now HDFC bank has taken my last nerve, when this mont on 3-Dec after making the payment of Rs.4800 as told by NIHARIKA CHOUDHARY(Rajouri Garden Branch.N.Delhi.She assured that after making the payment they would provide the Full & final letter of remainig Rs.22, 000 on Saturday(05-Dec).As I had already paid more then Rs.22, 000.However, on the contrary Rs.47, 4000 from my savings account was placed on hold by this credit card dept.I have spoken to each & every Manager of that collections branch i.e.Hardeep Singh, Anuj Choudhary, Puneet Oberoi.Nobody has helped me at all.They just always hung up on me or they just say that they will release it tomorrow.Now, today is 11th of Dec & if this matter is not settled till 18th-Dec then who will repay the money.That is my har earned money.Not to mention the Card was used by an METLIFE Agent witjout my consent.As he just enquire about the policy & took my card #.Metlife has given me the check of Rs.50, 000 but it took months to clear. I have a letter from METLIFE INSURANCE to proof it.I have recorded calls from HDFC Collections dept & customer care reps also along with the interaction with Hardeep Singh, Anuj Choudhary, Puneet Oberoi.
Iam so disheartened by the pathetic customer service, HDFC doesn't have humanity at all.
I request you to please try & understand my situation & look in to the matter ASAP as I dont have time also.If my Amonut of Rs.47, 400 is used by HDFC then I would be bound to report it not only to the consumer court but also to the National News channels with all the Interactions which is not at all good very obvious for HDFC's side.
This is my last hope I kindly request you to please help & release the block & hold from my savings account.
Thanking you,
Your's Sincearly,
Ritu Pangti

Sir,
My name is K.Krishna Kumar and I have my salary account with HDFC bank.Ref CUS ID :20867320.

On saturday (5.12.08)there was a debit entry of Rs.5000/-. On calling the customer care, they informed me that the fund has got transferred to my FD account, whereas I had not given any request in this regard.As a mater of fact I was not in station on the specified date(5.12.08).I was at Madurai.(I was traveling from 7th to til date and was forced to run around for money for no mistake of Mine.)They had informed me that the transaction has happened from HDFC Banerjee Road branch at Kochi.

I had called customer care today morning and spoke to Mr.Sujith.He also gave me the names of Mr.Sreejith and Ms.Suguna Shenoy(officers at Banerjee road branch), with an assurance that one of the officers will call me within half an hour after reverting the entry.The assurance was around 11.00 AM.

Then I had called customer care again in the evening by 4.00 PM, and spoke to Ms.Shaniba who gave me the name of Mr.Prakash Parameshwaran, .stating that they have forwarded the complaint, who will rvert within one hour.But to my disappointment, no response from the till now.

Again I'm starting my travel from t'mmow morning.I'm forced to beg and borrow money and face needless mental torture due to this matter.

I request you to help me with your valuable suggestions to apply for a claim case against the bank.

Regards
K.Krishna Kumar
[protected]

--

Dear Sir/Madam,

This is regarding my pending relieving with HDFC Bank ( erstwhile Centurion Bank of Punjab Ltd.) I had resigned from Bank’s services on 16.02.2008 and submitted my relieving kit, duly signed by Branch Head and Cluster Head, to Ludhiana regional Office, and as per my last communication with Ludhiana regional Office – HR Dept, the same was forwarded to Bangalore Office of the Bank. But when I contacted the HR Dept at Bangalore, I was informed that the same kit had been lost in transit.

I was then asked to fill in the format for calculation of the dues, which was forwarded by Bangalore Office. I had forwarded the same, duly filled in, back to Bangalore Office but till date, I have not received either my relieving or my Provident Fund amount.

As I have migrated to Canada you are requested to courier PF amount to my residential address along with my relieving letter at the earliest as the same is required by me for further submission in Embassy. My visa will be extended only on the basis of letter and the last date for submission is 20th December 2008

You are requested to please expedite the matter.


Navneet
Emp ID-6043 ( of Centurion Bank of Punjab)
Date of joining- 02.08.2004
date of resignation - 16.02.2008

I have taken floating rate home loan from HDFC on 2004 and rate of interest was 8% that time. At the same time SBI was too giving loan in 8%. When RBI hike reserve repo, this bank is the first bank to increate interest rate for existing customer but never reduce interest rate when RBI do so. This is very unfair and black mailing to existing customer. SBI Home loan interest rate is now 9.5% where as HDFC is charging 12.75% to me. I will suggest everybody to never go for this private bank and although processing will be a little bit slow in public sector bank like SBI or Indian Bank, but you will not regret like me in future.