HDFC Bank Complaints & Reviews

I took home loan from HDFC, they took 22, 000 for the insurance they never told about this when I asked for the loan but when i write email to customer care they are shouting on me how can i write an email without infroming them.

Dear sir,
I had applied for PAN card on 22/07/2008. But even after 4 months, till now I have not recieved the PAN card .I have given the details of my PAN card, please kindly do the needful for the same and send it to my below mentioned address.

Aplication No :[protected]
Coupon No :[protected]
PAN number : AXNPP6061G
Applicant Name : Urimaiannan pillai palanisamy.
Address : 41/12, PN road, Samathur post, Pollachi Taluk
Coimbatore District- 642123.
Contact Number : [protected], [protected], [protected]

Expecting your esteemed cooperation...

Thanking you Sir.

yours truly

Urimaiannan pillai palanisamy

HDFC is a treacherous lending company.Their sales team will not tell all details regarding loan, but are eager to take processing fee quickly.Then they will start asking for un necessary documents and delay loan process.Before taking processing they will keep mum abou documents.

Their customer care and sales team is the worst among private sector bank.But their service charges and interest rates are very high.it is better to avoid hdfc

This indicent has happened in visakhapatnam on 11/26/08.Myn name is Anand Akolkar and I was apporved for a personl loan with a horrifying interest rate.

The principal was 75, 000/- rs (50%) of my eligibility and GUess what the interest arate for the amt to be paid in three years was 47, 850rs.

As I denied to pay such a high int the local credit manager along with the bloody executives told me to pay the processing fees and advised to cancel the loan.

Not ocnvinced when i informed i need more time the manager told me to sign on some blank sheets of paper which i did not do . Now the problem is i work for a bank so now there is no need to pay this fee. However imagine this people who are making several people pay forcefully for their blody commisinons.

This are the reasons why people are not paying back personal loans and are escaping from the same.

what i mean to say is it is really hell these days to even applyfor a loan.

The people who should b epunnished are
Mr. Vijay exedcutive personal loan
His sales managers (two) and the credit officer who is forcing to pay the loan in three years and yell the un affordalbe int rates.

Pls take necessary action and u can reachme on [protected] for assistance.
This incident has happened in Ramnagar Branch, Vizag, Hdfc personal loans department.

Punish the people and send them in the vizag jail.

Thank u for this forum.

Hello Sir,

Im Cyril Suresh from Chennai. I have taken a personal loan (PL: 2079010) from HDFC Bank. Where im making the EMI payment regularly throw ur collection devision. When i changed my salary account from SCB to ICICI, i intimated the bank to get me ECS through their bank so that they can collect their EMI from the account itself, they fauled to do so.
They told me that they will send a person regarding this, where a collection agent person represented from HDFC and asked me wether i will be comfortable paying throw cash everymonth throw him. I to agreed and one and half years a person was collecting from me where there was no strain for me but resently some other person is following this.

This month a girl named:
NITHYA (phone no:[protected],[protected].
was fallowing me for the payment where im asking here to make a call by 10.30am to collect the payment. But she never called me at that time and she will call in the afternoon where i will be with my client.

For the last 2 days i was not in station and she called to my residance phone no and she was informed by my brother that i was not in station and ill be back on 27th. But today insted of calling me she called to my Residance again where my MOTHER attended the call.

She used very abused language to my mother:

I[censored]R SON IS NOT CAPABEL OF PAYING THE LOAN WHY HE IS TAKING THE LOAN. IN WHAT WAY "YOU GROWN UR SON" . " ARE U A GOOD MOTHER", WHY UR HAVING THIS KIND OF SON.IF YOU ARE A GOOD PERSON ASK YOUR SON TO MAKE THE PAYMENT ELS I WILL SEND A PERSON (GUNDAS)TO YOUR HOUSE.
she was Threatening my mother.
Who is she to aske my mother this kind of Question? She has spoken in such a way that she is the Head of the HDFC Bank.
For your kind information my mother is a BP patient and she is very innocent where she dosent know any thing about banking transation. She dosent even know how to operate SB a/c.
Can you plese tell me this is the HDFC Bank procedure to collect the payment. Is RBI has given the Bank to use this kind of HARSH & THREATENING treatment towards the customers. That to where my mother is not a Customer or Taken any loan from HDFC Bank.
You can see my track that only this month payment is pending towards the loan. Im not Cheating HDFC Bank withou making the payment for a long time to handel me like a person who made a CRIME. Your people totaly INSULTED me, if you are in this situvation can u digest this kind of treatment.
If some thing happens to my mother will HDFC Bank take the responsability
I also complaind to the Phone banking people where they sed that they will get back to me after 48 hrs. complaint no or dock no:[protected]. after seing my mother i cant tolarate this and i cant wait till 48 hrs. thats whay im sending a mail to you.
Hope you can understand my problem and take necessary action against here. Because she will be making this kind of Threatining calls to many innocent mothers.
My Father is asking to file a FIR ( file criminal suit) against this for Threatening his wife, who was innocent in banking matters. She was tensed all this time which he cant see and digest this kind of action from a reputed Bank.
Im expecting a solution for this by 28th of Nov 08. pls do me the need full.

Note: Please let me know wethere i have to make the EMI payment by tomarow or i have to wait till you find a solution for this problem.

regards
cyril.

I have applied for a HDFC personal loan so that they asked me to submit a Bank Statement of my Salary account and a guy called HARASHIT ( whose Manager is RAMESH) told me that they only need on-line net banking statement and that is what I have given them and the guy HARASHIT came to me and collected the documents and asked me to sign in many forms and I did so. Suddenly when I was checking my bank statement I found that a Rs. 112/- has been debited from my account and now they are telling me that they can't give me back my Bank Statement or the money and now I am really having a doubt that they can do anything harmful to me with those documents, can any one guide me regarding this matter

I had applied for IPIN from the bank.On[protected] SMS was sent to me that same has been sent through PAFEX courier wide airway bill no;[protected] after not receiving it, I checked the status from the site of PAFEX ON[protected]. The result was delivered on[protected] at 4.00pm. I mailed a complaint to HDFC Bank on the same day[protected]at 5.30pm asking for enquiring from the PAFEX where they have delivered the courier. The reply of the Bank is surprising instead of taking courier co. to task they advised me to apply for new IPIN.How they assure same thing will not be repeated
A/C.NO;[protected].BR;Shalimar Garden ghaziabad (U.P)

Sir/Madam,

I Sagar Jayawantrao Shinde Have not yet recieved my Relieving letter & PF documents.I was With HBL from Oct 2004 TO JUly 2007 for Autoloans at kolhapur location.I have followed my Sales Manager for many times but i am not geeting any possitive reply. so pls look into this seriouisely and do the needful.My Details Are as follows.
Employee Name: Sagar Jayawantrao Shinde.
Employee No.S05199
Cost Code: 5041
Mentor Name:Pradeep Havale.
Grade: G3
Location: Kolhapur

Please look into the matter and do the needful as early as possible.

With Regards

Sagar Shinde
sagar.[protected]@yahoo.co.in
[protected]

I TOOK AUTO LOAN FROM HDFC BANK ON 20/12/2005 TO BUY A SANTRO CAR. MY MONTHLY INSTALLMENT IS RS 6085 I RECIEVED A CALL FROM THE AUTO LOAN DEPARTMENT ON 26/11/2008 TO DEPOSIT ADDITIONAL RS 97 ON ACCOUNT OF LATE FEE. ITOLD THEM THAT THIS INSTALLMENT OF MINE IS GIVEN THROUGH AUTO DEBIT FACILITY THEREFORE THERE IS NO POINT OF IT GETTING LATE. BUT THEY ARE INSISTING ON ME TO PAY THIS AMOUNT. I HOPE MY THIS PROBLEM WILL BE SOLVED SOON AND SOME ACTION TAKEN AGAINST THE PERSON WHO MADE THIS MISTAKE.

sir
I Ramesh Babu I have a TVS Victor on finance from Centurian Bank Bangalore, I have paid all emi (Amount) and nothing pending from my end, but bankers side showing 8k+pending, And i spoke to the Bank person Balaji & Krishna 7 they clearly told me that mistake is from their end (Bankerside) they promised to clear this issue asap. and will issue the NOC, But last 2 months i am trying to get the NOC

Here r the details.
Vehicle owner name : Ramesh Babu
model : Victor GX 2005
finance from centurion bank of punjab, Raheja Plaza commissiarat Road, Bangalore

Name : Ramesh Babu
Social worker - Bangalore city youth vice president of DMPRV (Dalithara mathu minority pragathipara Rakshana vedike
& All India pragathi human rights - Bangalore city organizing secretary

Hi, I am having account in HDFC Lajpat Nagar Branch, which is my salary account. On the 4th of November one wrong ECS has been debited from account for amount Rs. 833.33/-, which is not related to me, I have complained at Cusotmer Care of HDFC, they reverted me for that the ECS Mandate for the said amount has been sent to you branch, which is signed by me, when i have visited the branch, the bank has shown me the signature which is not signed by me, even bank officicals says that it it not matching with my signature.
I am not getting any solutions from HDFC Bank.
Please help me..
Manish Kumar

I have one credit card machine of HDFC BANK installed at my shop for last 2 years. Now without informing me Bank has started charging Rs. 500 rent per month.
I am requesting HDFC Bank Officials to with draw the macine from September 2008, they continously assured me to reverse the rent charges but nothing done neither reversing the charges nor they are withdrawing the machine.
So I am deciding to go to Consumer Court against the HDFC BANK.

FORCED POLICY
POLICY NO.12100157

My need to have a locker landed me into forcibly taking ‘HDFC Standard Life Insurance’.

I approached the HDFC bank Greater Kailash-1 branch. on 8-Aug-2998.I was promised a locker for one year on the condition if I deposited money in a fixed deposit account for one year. They demanded 5 lakhs I agreed for two lakhs.

They made me sign on the dotted lines on a bunch of papers which I did in good faith.

I received the ‘Savings Assurance Policy’ by post ( Ref No.: 12100157 AWB No. # [protected] Blue Dart Courier) on 10- sept-2008

On around 4-5th of Oct. 2008 I came to know through someone it was not a fixed deposit for one year but a 10 year plan where I had to deposit the same amount every year for the next 10 years. I refuted him by saying that since I have been offered a locker for one year why should the bank take a deposit for 10 years. He laughed it out and told me that I have been conned.

Excited with frustration I visited the branch early morning the next day and confronted the agents and asked them as to why the period of the fixed deposit of 10 years was never disclosed to me. Instead of giving me a straight answer they began extolling the virtues of the scheme and eulogized the features of the policy.

I reasoned out by telling them that as a 53 years old with lots of ailments as also not financially capable I would never ever opted for any long term deposit scheme/policy were I aware.

I vehemently told them that I was not interested in the said policy and offered to withdraw. I also offered to surrender the locker if that was the condition.
They showed their inability for rectification saying the 15 days ‘Option to return’ was also over. I was furious. I questioned them as to why this important piece of information that was vital to the policy not disclosed to me initially.. They had nothing to say. I was miserable.
We all are aware of the marketing agents who in their zest and enthusiasm to accomplish their sinister task of meeting the target assigned to them and be in the good books of their bosses play crafty.

There is a thin boarder line between cheating and not disclosing everything.

Since time immemorial the role of agents has been one of trust and faith. They were always committed to offer services that deepened our trust in them.

Was it not obligatory on the part of the agent/staff while initiating me into the schemes/policy to disclose each and every aspect of it as also to inform me about the time span, purpose of investment and most importantly keeping my age in mind?


The two very important piece of information which is vital to the scheme was not disclosed to me :
1. The tenure of 10 years.
2. The ‘Option to Return’ within 15 days from the date of
receipt of the policy document.

It is also pertinent to note that I would have wasted not a single moment had I been informed of the ‘Option to Return’ policy and avoided being afflicted with misery and disgust.

IIn the above circumstances I hereby request you once again to kindly refund my money as I do not wish to continue with the policy for reasons as stated above.
I do hope you would treat my complaint fairly in good faith and in time without prejudice failing which I would have no option but to have recourse to all the avenues open to the aggrieved consumers to get justice.

In trust is truth and truth is mighty and will prevail.

Regards
Suresh Pujari

i was an employ of artch infosystem Noida. Artech out source their employes to IBM Gurgaon. So the day one i was out sourced to IBM gurgaon and was staying there in sector 31. i am having my salary account with HDFC bank from artech . i applied for a credit card in HDFC. which they nevver nformed whether approved or rejected. after some months when i left the Artech and moved to new place( after 6-7 months) i got a call form HDFC bank that my bill amount of 58000/ is due for credit card. Really i shocked. they start calling me and threatning me. then i called in there customer care what thay are saying :

1. Credit card is received by my PA. whose name is suprena.

2. credit card is deliverd in Noida address.

Now i raise this questions to bank:

1. I never stayed in Noida as i was outsuored to gurgaon and staying there only. so i never have to go to Nioda and never asked bank to deliver it to Nioda.

2. why bank not informed me that my credit card is issued.

3. when bank knows am a software enginer and having no PA ( is it possiblr to have PA for software engineer that too with company having 3000 employees ).

4. how they can deliver my credit card to PA when i do not mention it any where.

5. did that PA has any auhorization from me with my identity proof. beccause credit card is handover only to the concerned person that too with identity proof. here the bank ( corrier company ) hand over it to unknown person.

6. when they issue the card thay have make a call to me that thay are going to make it active.

7. i do not get nay call or bill statement from bank at nay time.

8. now they are asking for 58000 rs.

when i raised this qustion therer executive was calm and now after 1 year they are again demanding the same and threatning for court case.


even i wanna esclate it to media as well as in consumer court. Pl help.

i

sir/ mam,

i m costmer of HDFC Bank credit VISA GOLD card .actually i m from jaipur & still in mumbai last 1
year and useing credit card also in mumbai. i dont have a local bank a/c. when i make my payment with outsation cheqck .hdfc bank 50/- charge on me .beacuse it was outsation cheqck .when make my payment by cash .they again come with the fine in my statement .beacuse they want local bank cheqck for the deposite .
please help me out .wht can i do. if i pay by cash then i will get fine AND if i pay by cheqck
then i will get also fine both the hands. i have payes fine .
"" I HAVE A PROUF IN MY STATEMENT WHICH THEY HAD PUT ""

Hi,
This Rakesh chandra. Just to tell, how bad ICICI bank can be.
I had an CENTURION BANK OF PUNJAB (CRDIT CARD). I wanted to settle the card, but on contacting the customer care of CBOP, I came to know that, the bank has been taken over by ICICI bank, then I spoke to one of ICICI BANK official (RAKESH BINJOLA, [protected]), and he assured me of a settlement, but finally Rs. 50000/- was auto debited from my account, and whenever I tried to speak to BINJOLA, he never responded to me or to my emails. This all didn't stop here, After 6 months, they again debited Rs. 20000/- from my account, and this time also, there is no one to listen to me.

After debiting first time, they didn't issue any settlement letter, and went on robbing me.

I would like to tell this bank (ICICI BANK) is a bank of robbers, who, rob onto there customers, and employees like BINJOLA should be sacked immediately.

I am looking forward for a help, and want departments to teach a lesson to this bank, otherwise, it would keep robbing people like this only.

Hdfc Bank has sent me a message on 19/11/08 at 10.00am that they have courieredmy cheque book on18/11/08. They have said that it will reach me within 3 working days. I waited all these days for the courier, but today I hv to go out of station at 12pm and so far I have not received the courier. I will be returning on 1/12/08. Now I would like to know the reason of delay and what will the company do to help me out. I am also sending the same complaint to HDFC bank so please do not return the cheque book saying person not found at home. Please contact me on[protected] and let me know how you will deliver my cheque book.
Thankyou
Swarup Naik

Dear Sir/ Madam,
I have a Bike Laon with your bank. I appreciate your customer services.I pay my EMI on time. Last time when I have a express laon with your bank, make many dispute & my bike laon EMI has been bounced again & again...
because I diposit money in my a/c for Bike laon but EMI deducted of Express Loan.I don't understand of that process. Any person Of your customer care not give my quarries answer exactly...
I think you understand my problem...
I want to close this matter ASAP...
Thanks
Regards
Rajkumar
Bike Laon No. 1564395
Phone No. [protected]

My password which was sent through Express IT Courier on 23rd of Oct, 2008 has not reached me... and they say they have wrong address on their records...
I wonder how after three long years of sending the communications to the same address... they find that address wrong on their records.

Disgusting...

Even Express IT Courier have a very bad service... I had to call them often to track my consignment

I used HDFC bank debit card for paying my mob. bill of rs.2393 /- on 11th nov at alipore vodafone store, where they swiped card once but still when i checked ATM mini statement it reflected same amt debited twice from mya/c same day surprisingly.
after wrtiting to vodafone they arranged transacction details where swiping card partner citibank confirmed over mail that they received only once the amt.which has been mailed by vodafone to me also stating that the duplicate fund was with HDFC bank only.when i contacted HDFC bank for the same they said the process will take 30days for the money to be credited back to my a/c.this is really funny .

1. why for HDFC bank internal sys. prob i will suffer as consumer?
2.the money is mine and how and why you have blocked it ? under which RBI rule?
3. i gathered all relevant doc from other merchant banking partner i.e. citibank and vodafone clearly stating that the fund is lying at HDFC bank, if so then why the money is not credited back at my a/c till now?

4. its been more than 15 days and today i was told by mr bhandari (HDFC NEW ALIPORE-KOLKATA MANAGER)it will take 30days time to credit tback the money which is ridiculous!


HDFC bank simply remained as onlooker for the entire event and it speaks o[censored]tter negligence.

I as a customer under no circumstances should be harassed like this for your internal problems.and the time enrgy and money involved in the entire case has a value attached which cant be neglected by you but your new alipore bank manager has acted as if its anormal case and it reflected stubborn behaviour while adressing me saying" it will take time you do whatever"..

I WANT HDFC to compensate me for this harassment caused to me wasting my time and also for blocking my money for no reason for so long..

thanks