[Resolved] HDFC Bank BANK, New Delhi & Gurgaon and Head office, Bombay — Unconnected calls on Credit card dues
Sub:- Unconnected calls being received from HDFC Ban, New Delhi/Gurgaon - Reg.
I wish to bring to your kind notice that my full name is Kandadai Srirama Sathagopa Ramanujacharyulu, working in The Singareni Collieries company Limited (Coal Mines) and I am a resident of Srirampur Colony for the past 30 years. I am having SB A/c No.[protected] at Mancherial HDFC Bank. I have chaned my cell phone on 4th April, 2008 with No.[protected]pre-paid) and the same also was informed to the Bank for correction. My earlier cell No.was[protected].
After changing the cell phone, I used to get calls from HDFC Bank, New Delhi/Gurgaon (Ph No.[protected] that I have to pay some dues for using my Credit Card. But I am not having any CREDIT CARD and I am conveying the same to them. They are telling my name as K.S.Ramanuja and the Firm and my pemanent address etc., what they are telling are not pertaining to me. In spite of giving the actual information, they used to call once or twice every month and I am giving the same reply.
On 7th Nov, '08, I have received a call again from HDFC Bank, New Delhi/Gurgaon (Ph No.[protected] as well as Police authorities that I have to pay dues. Again I have brought to their notice that I am not having any Credit Card and I am not a resident of New Delhi/Gurgaon, never visited the above places, I am not an employee of S.V.Construction, Gurgaon and my permanent address is not Pentapogu, West Godavari Dist as conveyed by them.
Probably, they are calling me basing on newly changed cell phone which was not with me earlier to April, 2008.
As the above unconnected calls are giving unnecessary mental torture to me, I request you to kindly look into the matter, take up with concerned authorities and do the needful at the earlier.
Qr.No.C2-26, RK-8 Colony, PO Srirampr Colony
Dist Adilabad (A.P) PIN - 504 303
Complaint marked as Resolved 2019-07-18 07:08:04
Verified SupportHDFC Bank Customer Care's response Jun 17, 2019
We are looking into your query and will revert back in 3 business days. In the event, if you wish to have any further details /assistance, please feel free to write to us at [protected]@hdfcbank.com The reference number for this interaction is [protected].
HDFC Bank Customer Assistance
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