HDFC Bank Complaints & Reviews

HDFC Bank Complaints - Courier Not received
Review all HDFC Bank complaints
HDFC Bank
Posted:[protected] by Wasim Abdul Rashid Botke [send email]

Respected Sir,

HDFC BANK has dispatched the courier on 21th Nov 2008 through overnite Express Courier vide Airway Bill No.[protected]. After 10days I have enquired regarding that with HDFC BANKs. they are saying ithat has been delivered at postaL address
Please note I am residing in Mira BHY Road Pin Code No.401107(Dist - Thane,
Kindly consider my Complaint & to the needful as early as possible.
I will be very thankful to you for your immediate action regarding my complaint

HDFC Bank Branch code 0317.
cust.ID: 21661723
Account No. [protected]

The agencies of HDFC Bank approached for extending the facility of Overdraft and during the initial briefing I was told that there would not be any additional expenses other than the interest for the amount and period the OD is used. But to my surprise from the date of the facility adhoc amount was put as liable amount and from then on by interest and fine, the statement shown by the bank shows me as if I am liable of rs.5000/-.
In the mean time in January'2008, I visited HDFC Bank office at raniganj LG building) and met the bank official Mr. Umesh who adviced me to Pay around 450 rs for the expenses incurred by the bank so that the issue can be settled. though not convinced, I paid the amount and destroyed the cheque book and the card given by the bank in front of the officer.
But the problem is I still get calls to clear Rs. 5000/ from the agencies fixed by the bank. claim of Rs. 5000/ by not giving even a single paise is a horrible thing to happen that to from a reputed bank as advertised by the bank.
Such harrasment should stop immediately not only to me but to all other similar cases.

sir,

I am very sorry to say about the HDFC bank(Not bank)representative. one mr.Saravanan he is working with Annanagar 5th avenue branch. he got all details and 1 lakhs Rupees cheque from me on 24.11.2008 my cheque credited on 27.11.2008. till date i didnot received any account number anything. also there is no response from above person. i tried is mob no also, there is no response. please do the need ful and avoid these people to make safe our bank

i was some query, so i called to customer care no[protected]
the person recived my phone(date-1-Dec-2008 time-12:40 AM) is macking fool to me. i am tring to tell him problem & and my problem is ver simple(how much charges u r appling for valu plus credit card), but he was not listning my prob. and just telling me that call at morning.so why are they bludy telling that our customer service is 24*7.
i request u to take action against him.the person whos macking fool to customer.

Dear sir
in your bank a person mr.Dinesh bhaghuor used a duplicate ID and his account has been open. he is use this account with a duplicate account place take a action against him...
Now he is working in cease fire industry in agra and mr. dinesh kumar is know about this he help him it is a serious matter.its mater of branch of sanjay place.. pleas take a action.

HDFC bank is not reducing the interest rate, given that the interest rate has fallen now. When the rates were increasing, they had readily updated it but not now. When asked the response was that the PLR has not changed and it remains the same. As a layman we do not understand these terms and they easily give you many calculations to prove that the interest rate at present is correct. When contacted as a new customer for home loan they are ready to provide at a lesser interest rate of 11% whereas the existing customers rate is maintained at 12%

I took home loan from HDFC, they took 22, 000 for the insurance they never told about this when I asked for the loan but when i write email to customer care they are shouting on me how can i write an email without infroming them.

Dear sir,
I had applied for PAN card on 22/07/2008. But even after 4 months, till now I have not recieved the PAN card .I have given the details of my PAN card, please kindly do the needful for the same and send it to my below mentioned address.

Aplication No :[protected]
Coupon No :[protected]
PAN number : AXNPP6061G
Applicant Name : Urimaiannan pillai palanisamy.
Address : 41/12, PN road, Samathur post, Pollachi Taluk
Coimbatore District- 642123.
Contact Number : [protected], [protected], [protected]

Expecting your esteemed cooperation...

Thanking you Sir.

yours truly

Urimaiannan pillai palanisamy

HDFC is a treacherous lending company.Their sales team will not tell all details regarding loan, but are eager to take processing fee quickly.Then they will start asking for un necessary documents and delay loan process.Before taking processing they will keep mum abou documents.

Their customer care and sales team is the worst among private sector bank.But their service charges and interest rates are very high.it is better to avoid hdfc

This indicent has happened in visakhapatnam on 11/26/08.Myn name is Anand Akolkar and I was apporved for a personl loan with a horrifying interest rate.

The principal was 75, 000/- rs (50%) of my eligibility and GUess what the interest arate for the amt to be paid in three years was 47, 850rs.

As I denied to pay such a high int the local credit manager along with the bloody executives told me to pay the processing fees and advised to cancel the loan.

Not ocnvinced when i informed i need more time the manager told me to sign on some blank sheets of paper which i did not do . Now the problem is i work for a bank so now there is no need to pay this fee. However imagine this people who are making several people pay forcefully for their blody commisinons.

This are the reasons why people are not paying back personal loans and are escaping from the same.

what i mean to say is it is really hell these days to even applyfor a loan.

The people who should b epunnished are
Mr. Vijay exedcutive personal loan
His sales managers (two) and the credit officer who is forcing to pay the loan in three years and yell the un affordalbe int rates.

Pls take necessary action and u can reachme on [protected] for assistance.
This incident has happened in Ramnagar Branch, Vizag, Hdfc personal loans department.

Punish the people and send them in the vizag jail.

Thank u for this forum.

Hello Sir,

Im Cyril Suresh from Chennai. I have taken a personal loan (PL: 2079010) from HDFC Bank. Where im making the EMI payment regularly throw ur collection devision. When i changed my salary account from SCB to ICICI, i intimated the bank to get me ECS through their bank so that they can collect their EMI from the account itself, they fauled to do so.
They told me that they will send a person regarding this, where a collection agent person represented from HDFC and asked me wether i will be comfortable paying throw cash everymonth throw him. I to agreed and one and half years a person was collecting from me where there was no strain for me but resently some other person is following this.

This month a girl named:
NITHYA (phone no:[protected],[protected].
was fallowing me for the payment where im asking here to make a call by 10.30am to collect the payment. But she never called me at that time and she will call in the afternoon where i will be with my client.

For the last 2 days i was not in station and she called to my residance phone no and she was informed by my brother that i was not in station and ill be back on 27th. But today insted of calling me she called to my Residance again where my MOTHER attended the call.

She used very abused language to my mother:

I[censored]R SON IS NOT CAPABEL OF PAYING THE LOAN WHY HE IS TAKING THE LOAN. IN WHAT WAY "YOU GROWN UR SON" . " ARE U A GOOD MOTHER", WHY UR HAVING THIS KIND OF SON.IF YOU ARE A GOOD PERSON ASK YOUR SON TO MAKE THE PAYMENT ELS I WILL SEND A PERSON (GUNDAS)TO YOUR HOUSE.
she was Threatening my mother.
Who is she to aske my mother this kind of Question? She has spoken in such a way that she is the Head of the HDFC Bank.
For your kind information my mother is a BP patient and she is very innocent where she dosent know any thing about banking transation. She dosent even know how to operate SB a/c.
Can you plese tell me this is the HDFC Bank procedure to collect the payment. Is RBI has given the Bank to use this kind of HARSH & THREATENING treatment towards the customers. That to where my mother is not a Customer or Taken any loan from HDFC Bank.
You can see my track that only this month payment is pending towards the loan. Im not Cheating HDFC Bank withou making the payment for a long time to handel me like a person who made a CRIME. Your people totaly INSULTED me, if you are in this situvation can u digest this kind of treatment.
If some thing happens to my mother will HDFC Bank take the responsability
I also complaind to the Phone banking people where they sed that they will get back to me after 48 hrs. complaint no or dock no:[protected]. after seing my mother i cant tolarate this and i cant wait till 48 hrs. thats whay im sending a mail to you.
Hope you can understand my problem and take necessary action against here. Because she will be making this kind of Threatining calls to many innocent mothers.
My Father is asking to file a FIR ( file criminal suit) against this for Threatening his wife, who was innocent in banking matters. She was tensed all this time which he cant see and digest this kind of action from a reputed Bank.
Im expecting a solution for this by 28th of Nov 08. pls do me the need full.

Note: Please let me know wethere i have to make the EMI payment by tomarow or i have to wait till you find a solution for this problem.

regards
cyril.

I have applied for a HDFC personal loan so that they asked me to submit a Bank Statement of my Salary account and a guy called HARASHIT ( whose Manager is RAMESH) told me that they only need on-line net banking statement and that is what I have given them and the guy HARASHIT came to me and collected the documents and asked me to sign in many forms and I did so. Suddenly when I was checking my bank statement I found that a Rs. 112/- has been debited from my account and now they are telling me that they can't give me back my Bank Statement or the money and now I am really having a doubt that they can do anything harmful to me with those documents, can any one guide me regarding this matter

I had applied for IPIN from the bank.On[protected] SMS was sent to me that same has been sent through PAFEX courier wide airway bill no;[protected] after not receiving it, I checked the status from the site of PAFEX ON[protected]. The result was delivered on[protected] at 4.00pm. I mailed a complaint to HDFC Bank on the same day[protected]at 5.30pm asking for enquiring from the PAFEX where they have delivered the courier. The reply of the Bank is surprising instead of taking courier co. to task they advised me to apply for new IPIN.How they assure same thing will not be repeated
A/C.NO;[protected].BR;Shalimar Garden ghaziabad (U.P)

Sir/Madam,

I Sagar Jayawantrao Shinde Have not yet recieved my Relieving letter & PF documents.I was With HBL from Oct 2004 TO JUly 2007 for Autoloans at kolhapur location.I have followed my Sales Manager for many times but i am not geeting any possitive reply. so pls look into this seriouisely and do the needful.My Details Are as follows.
Employee Name: Sagar Jayawantrao Shinde.
Employee No.S05199
Cost Code: 5041
Mentor Name:Pradeep Havale.
Grade: G3
Location: Kolhapur

Please look into the matter and do the needful as early as possible.

With Regards

Sagar Shinde
sagar.[protected]@yahoo.co.in
[protected]

I TOOK AUTO LOAN FROM HDFC BANK ON 20/12/2005 TO BUY A SANTRO CAR. MY MONTHLY INSTALLMENT IS RS 6085 I RECIEVED A CALL FROM THE AUTO LOAN DEPARTMENT ON 26/11/2008 TO DEPOSIT ADDITIONAL RS 97 ON ACCOUNT OF LATE FEE. ITOLD THEM THAT THIS INSTALLMENT OF MINE IS GIVEN THROUGH AUTO DEBIT FACILITY THEREFORE THERE IS NO POINT OF IT GETTING LATE. BUT THEY ARE INSISTING ON ME TO PAY THIS AMOUNT. I HOPE MY THIS PROBLEM WILL BE SOLVED SOON AND SOME ACTION TAKEN AGAINST THE PERSON WHO MADE THIS MISTAKE.

sir
I Ramesh Babu I have a TVS Victor on finance from Centurian Bank Bangalore, I have paid all emi (Amount) and nothing pending from my end, but bankers side showing 8k+pending, And i spoke to the Bank person Balaji & Krishna 7 they clearly told me that mistake is from their end (Bankerside) they promised to clear this issue asap. and will issue the NOC, But last 2 months i am trying to get the NOC

Here r the details.
Vehicle owner name : Ramesh Babu
model : Victor GX 2005
finance from centurion bank of punjab, Raheja Plaza commissiarat Road, Bangalore

Name : Ramesh Babu
Social worker - Bangalore city youth vice president of DMPRV (Dalithara mathu minority pragathipara Rakshana vedike
& All India pragathi human rights - Bangalore city organizing secretary

Hi, I am having account in HDFC Lajpat Nagar Branch, which is my salary account. On the 4th of November one wrong ECS has been debited from account for amount Rs. 833.33/-, which is not related to me, I have complained at Cusotmer Care of HDFC, they reverted me for that the ECS Mandate for the said amount has been sent to you branch, which is signed by me, when i have visited the branch, the bank has shown me the signature which is not signed by me, even bank officicals says that it it not matching with my signature.
I am not getting any solutions from HDFC Bank.
Please help me..
Manish Kumar

I have one credit card machine of HDFC BANK installed at my shop for last 2 years. Now without informing me Bank has started charging Rs. 500 rent per month.
I am requesting HDFC Bank Officials to with draw the macine from September 2008, they continously assured me to reverse the rent charges but nothing done neither reversing the charges nor they are withdrawing the machine.
So I am deciding to go to Consumer Court against the HDFC BANK.

FORCED POLICY
POLICY NO.12100157

My need to have a locker landed me into forcibly taking ‘HDFC Standard Life Insurance’.

I approached the HDFC bank Greater Kailash-1 branch. on 8-Aug-2998.I was promised a locker for one year on the condition if I deposited money in a fixed deposit account for one year. They demanded 5 lakhs I agreed for two lakhs.

They made me sign on the dotted lines on a bunch of papers which I did in good faith.

I received the ‘Savings Assurance Policy’ by post ( Ref No.: 12100157 AWB No. # [protected] Blue Dart Courier) on 10- sept-2008

On around 4-5th of Oct. 2008 I came to know through someone it was not a fixed deposit for one year but a 10 year plan where I had to deposit the same amount every year for the next 10 years. I refuted him by saying that since I have been offered a locker for one year why should the bank take a deposit for 10 years. He laughed it out and told me that I have been conned.

Excited with frustration I visited the branch early morning the next day and confronted the agents and asked them as to why the period of the fixed deposit of 10 years was never disclosed to me. Instead of giving me a straight answer they began extolling the virtues of the scheme and eulogized the features of the policy.

I reasoned out by telling them that as a 53 years old with lots of ailments as also not financially capable I would never ever opted for any long term deposit scheme/policy were I aware.

I vehemently told them that I was not interested in the said policy and offered to withdraw. I also offered to surrender the locker if that was the condition.
They showed their inability for rectification saying the 15 days ‘Option to return’ was also over. I was furious. I questioned them as to why this important piece of information that was vital to the policy not disclosed to me initially.. They had nothing to say. I was miserable.
We all are aware of the marketing agents who in their zest and enthusiasm to accomplish their sinister task of meeting the target assigned to them and be in the good books of their bosses play crafty.

There is a thin boarder line between cheating and not disclosing everything.

Since time immemorial the role of agents has been one of trust and faith. They were always committed to offer services that deepened our trust in them.

Was it not obligatory on the part of the agent/staff while initiating me into the schemes/policy to disclose each and every aspect of it as also to inform me about the time span, purpose of investment and most importantly keeping my age in mind?


The two very important piece of information which is vital to the scheme was not disclosed to me :
1. The tenure of 10 years.
2. The ‘Option to Return’ within 15 days from the date of
receipt of the policy document.

It is also pertinent to note that I would have wasted not a single moment had I been informed of the ‘Option to Return’ policy and avoided being afflicted with misery and disgust.

IIn the above circumstances I hereby request you once again to kindly refund my money as I do not wish to continue with the policy for reasons as stated above.
I do hope you would treat my complaint fairly in good faith and in time without prejudice failing which I would have no option but to have recourse to all the avenues open to the aggrieved consumers to get justice.

In trust is truth and truth is mighty and will prevail.

Regards
Suresh Pujari

i was an employ of artch infosystem Noida. Artech out source their employes to IBM Gurgaon. So the day one i was out sourced to IBM gurgaon and was staying there in sector 31. i am having my salary account with HDFC bank from artech . i applied for a credit card in HDFC. which they nevver nformed whether approved or rejected. after some months when i left the Artech and moved to new place( after 6-7 months) i got a call form HDFC bank that my bill amount of 58000/ is due for credit card. Really i shocked. they start calling me and threatning me. then i called in there customer care what thay are saying :

1. Credit card is received by my PA. whose name is suprena.

2. credit card is deliverd in Noida address.

Now i raise this questions to bank:

1. I never stayed in Noida as i was outsuored to gurgaon and staying there only. so i never have to go to Nioda and never asked bank to deliver it to Nioda.

2. why bank not informed me that my credit card is issued.

3. when bank knows am a software enginer and having no PA ( is it possiblr to have PA for software engineer that too with company having 3000 employees ).

4. how they can deliver my credit card to PA when i do not mention it any where.

5. did that PA has any auhorization from me with my identity proof. beccause credit card is handover only to the concerned person that too with identity proof. here the bank ( corrier company ) hand over it to unknown person.

6. when they issue the card thay have make a call to me that thay are going to make it active.

7. i do not get nay call or bill statement from bank at nay time.

8. now they are asking for 58000 rs.

when i raised this qustion therer executive was calm and now after 1 year they are again demanding the same and threatning for court case.


even i wanna esclate it to media as well as in consumer court. Pl help.

i