[Resolved]  HDFC Bank — Complaint for activation of HDFC bank account.

Dear Sir/Madam,

I opened my HDFC bank account on 17-09-08 and till today I cannot withdraw money from my bank account. I joined Accenture on 17-09-08.On 29-10-08 my salary was credited to my HDFC account. I was unable to withdraw money. I met Asha (who opened the account) on 03-11-08. She told me that they lost my employee Id. number. I gave her the employee Id. number then and there. Then Asha told me that the account will be activated on 08-11-08. On 08-11-08 she gave me a massage that due to some
Technical problem it is not activated it will be activated on 09-11-08. On 10-11-08 she came with a new idea and told me that my signature is mismatching (which is not true). However, I gave her the identity proof with my signature on the very same day. Asha told me that the account will be activated on 12-11-08. She also made me to talk with her manager named Rahul, who also gave me the same information that the account will be activated on 12-11-08. On 12-11-08 when still cannot withdraw my own money I gave Asha a call at 9:45, she do not have any answer for this. Since, then everyday I go to Asha and she doesn’t know anything about my account. I called in Rahul as well reading this on 14-11-08 and he is willing to take any action and hung up the call.

Please note:
I was unable to pay my mobile bill on the due date even though I have money in my account.
I was also unable to pay the quarterly premium on Nov. for my insurance.

Kindly take strict legal action against HDFC and file a case in consumer court. If possible you can also provide me steps to file a case in consumer court
and show me the path how to get compensated for this type of service.

Hope a positive reply will come from you people.

Regards,

Rajiv Gogoi
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

To
The HDFC Bank,
Senior Officer,

Sir
My name is sandeep kumar .I have salary account in HDFC and my salary A/C no.is [protected] .I deposit My salary checqe in hdfc bank and my checqe was clear.when i wanted to withraw my salary from my accout then i got information that my account is blocked.then i went to my nehru place branch on[protected].There I met with mr ayan and mr ayan is a personal banker in nehru place branch .I asked him why is my account blocked .He told me that your account is blocked because you mobile no was wrong. He told me that you will have to submit photostate copy of pan card and You will have to submit your original telephone no.I deposit photostate copy of my pan card and i gave my original telephone no.then mr ayan told me that your account will activate within 24 hours but my account was not activate even after two days.then i went again to my branch on[protected] then i again met with mr ayan and he told me that your account will activate within 24 hours.but my account has not activated even after four days. Therefore i want that you should take any action against mr ayan because it shows poor quality of hdfc bank of nehru place branch(hemkund chamber).please activate my salary account as soon as possible.i will be obliged to you.
Thanking you,

Sandeep Kumar
Mobile No: [protected]
Sir,
I am working for TATATELESERVICES Ltd, I have salary account in HDFC and my salary A/C no.is [protected], i have applied for a gold debit card, before sending the new debit card they have hotlisted the existing debit card, then i have got a message that they have sent threw Blue Dart courier, i have wait for 4 days, i didnt get any call from Ble Dart, then i call to HDFC CC, they have given Blue Dart phone no with pat no, i have enquired with Blue Dart CC, they told they have return to main branch Chennai, I have requested on HDFC CC pls send threw some other courier, thwy told within two days it will reach, again i wait for 4 days, now they are telling that it is at Banjara Hills branch, First of all how they have blocked the existing debit card without intimating to customer, Kindly take strict legal action against HDFC and file a case in consumer court.
sir,
my account num is [protected]. i have open the account on 21oct det it nat activated.
plese chek and activated my account .
i opened my account on 23rd of august and my salary was credited on 31 of the month.After 1 week am not able to withdraw my money.My account is not yet activated.Kindly do the needful as soon as possible.I had called and raised my complaint lot many times but no positive reponse from the bak officers.My account number is [protected].

regards
shweta

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