[Resolved] HDFC Bank — Amount deducted twice with a single swipe of Debit Card
I have paid the bill of Rs.1183 purchase I made from Vishal Mega Mart Sec.14 Gurgaon with my HDFC Debit Card. The amount got deducted twice from my account. I sumitted the complaint regarding the same to the phone banking; complaint number: DEL151686 but to no avail. They say that the transaction was never credited to my account. The reference number and date of transaction are as follows:
01 Dec 2009 POS [protected] VISHAL RETAIL PV[protected] Dec 2009 1183.00 46302.35
01 Dec 2009 POS [protected] VISHAL RETAIL PV[protected] Dec 2009 1183.00 47485.35
even if now they say that the amount is not credited then I believe they need an eye check. When I asked the customer rep. to help me to get my money back she told me all she can do is file a complaint and gave me excuses and asked me to go to the Branch and fill a form or something. Its so disappointing that I have stopped using HDFC Debit card and planning to move my account to some other bank which can be more helpful.
Complaint marked as Resolved Aug 14, 2020
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