HDFC Bank Complaints & Reviews

Dear Sir,

Ref Credit card no. [protected].

With reference to the above mentioned credit card No this is to inform you that I am using the credit card of HDFC bank since March 2006.

Due to some financial crisis my payment was not in time. Myself detected as Chronic Myeloid Leukemia the type of Blood Cancer. I am undergoing the treatment at Tata Memorial Hospital, Parel. My Oral chemotherephy is going on and cost for the treatment is Rs.1,50,000/- Per month.

The Hdfc bank collection deartment person always called from Mumbai office and asked the payments, I told them my critical stroy that I could not make the payment as I can not afford my daily food and medicine due to this dieseas. Inspite of that bank collection people started shouting at me and insulting me telling it is already overdue and what i was doing from the last 12 months with my salary. He spoke very rudely in a loud voice and very insultingly. I told him that I lost my Job and spent all my money for the treatment. today I m struggling for the daily foods.

So the HDFC Bank collection department sent executive to inspect the things and collect the medical reports, as such I deliver all my medical reports and medical certificate to them. From last 8 months your collection people regularly came and collect my medical reports and promised me that the same will be resolved in few days, you need not pay the dues as special case this will resolved.

May I request you to please look into the matter & resolve this issue at your earliest.

Looking forward for some positive response.

Thanking You,

Sunil Waghchaure

Hello,

At the time of taking a Credit Card the bank executive has told me that you will get the 1.5% cash back on your utility expenditure also you will get 5% cash back on your telephone (Landline and Mobile) bills.

But till date it hasn't activated on my account.

When I call to customer care they are telling that no such facility is available on your card.

The executive name is Sudhir. When I am trying to contact him his phone number is not working.
His phone number is [protected]. According to me he is working for Destimoney Enterprises Private Ltd. which is a vendor HDFC Bank Ltd.

Regards,
Shashank

Dear Sir,
From last 2-3 months I am recieving call for credit card and personal loan from HDFC bank telecall marketing team in working hours.Although my number is in DND list of HDFC bank they are making me call for credit card and personal loan.

Every time , i have made them reminder that my number is in DND list and do not make me call.But each and every time they called me for the same.

Since because of them I have lost some of valuable opportunity, I want to file complaints for my mental compansation of 20,00 000 lakh rupee

Please guide me for the same.

Regards
Pramod S

i had purchased a hero honda CBZ financed by centurion bank ltd. on 17/11/2004. i paid all my EMI's without any delay on schedule. i just want to know how will i get a NOC as i came to know that CBoP is merged with HDFCbank...

i was the employye of hdfc bank , as insurance coex , emp. id was 64078 , and my salary account no. is [protected] and cust id is 26525740 .but branch manager of burdwan, west bengal , branch , named v.k yaadharthan locked my salary account without any reason but in my account available balance 9,311.93 which is came as my salary .

evenif i request him to close my account but he had no care to my request ....

and also i came to branch for more cheque book request and debit card pasword as i lost my cheque book and debit card password .

now my question is that why i am not allowed to operate my own account ...

Dear Sir,

My Name is Dheeraj Rastogi S/o Lt. Sh. Ramchandra Rastogi Resident House No. 704/12 Ashok Vihar Gurgaon (Haryana) , I have to required loan for Rs 1 Lac but, they provide me 74127.00 (Ch. no. 578005 dt. 17.05.08 clg.)only, and they charged EMI 3223.00 Per Month (3 Years), becoz they have to signed form by me previously as per sellected EMI 3223.please justify this matter while i m paying more than

Dear Sir,

This is about falls information passed to me during my sattlement period of my credit card i was told i'm not require to pay the instalment of month jan 2010 as officer already taken approval for the same and now HDFC people are asking for the same which is really tough for me to arange it at last moment though i'm trying to do it but in this case i want a some more time to repay the pending debts which was written in letter given by Bank. kindly help me out in this.

Regards
Rohit Patel

Sir, I had taken Unit linked Pension II Policy from HDFC Standard Life effective 22.10.2008.

When I received the yearly statement dated 23.10.2009, I was surprised to find that only 60% of the premium was invested in units. The deduction of 40% was not mentioned in the policy. The agent also did not explain to me the deduction.

I had written to the Company, who justified the deduction and directed me to the Insurance Ombudsman, who in turn reverted that the complaint is outside their jurisdiction.

I request you to look into my complaint and pass a fair judgement.

Thanking you,

Yours faithfully,
R S Swaminathan
311, Raj Tara A,
Green Road, Louis Wadi,
Thane (West)- 400 604.

I got the following msg from HDFC bank

Congratulations! Your completed Personal Loan app is now accepted. Pls.quote Ref.No 16014383 for any status update- HDFC Bank.T&C Apply

But after 1 week when I enquired they told me that the loan has been rejected cos my companys profile was not satisfactory. Please help.

I had taken the home loans from Centurian Bank of Punjab Ltd.(CBL) around 3-4 yrs. ago at the rate of interest of 10-11.5 % later the Bank is merged with HDFC Bank and rate of interest has been revised around 15.5 % and after some time reduced to 15.25%.
And bank is saying that HDFC home loan rates are not applicable for CBL loans and I have to pay the home loan at rate as equal to personal loan rate. Bank is not ready to revised it and charging huge amount for Preclosure too.

Pl refer to my HDFC Bank Quarterly statement in which the following amounts have been shown and same have been debited to my above said account:
23/9/09 CCP D 200.00
23/10/09 CCP D 200.00
23/12/09 CCP D 68.82

I have been contacting the bank since last more than 15 days . They lodged a complaint also. But thee is no result.

Kindly look into the matter and effect the reversal of the said amount.

Regards,

B.K.Saxena

Mob: [protected]
[protected]

Hi,

Kindly note that 1 year ago 1 executive from charmwood branch Faridabad(HDFC Securities) called me up and told me that there would be lifetime free demat acount provided to you.now they have charged 551 rs for demat account.when I have gone to HDFC Demat desk NIIT Faridabad for complaint and closer for account no information given me and informed me that trading account no will be provided by charmwood branch now 1 executive call me from charmwood branch that all information will be provided by HDFC Demat desk NIIT Faridabad Branch now pls suggest what should I do.niether they refund me my money which they have deducted from my HDFC bank Account nor ready to close my trading account.
I didn't use 1 transation from that demat account.

My contact no is [protected]

Hi

I have applied for HDFC car loan on 18,Dec 09. I requested for amount of Rs 540000. Initially they were saying the amount will be sanctioned. As per my booking amount the car has already arrived in the showroom . And my delivery is scheduled as per the bank payment. So as per commitments from bank the car delivery was scheduled on 23 Jan 2010. On 18 Jan 2010 I was told by the bank that they will be able to arrange Rs 507000 and payment will be done right away on 19 Jan. But still they payment to bank is not done. the amount of tension I am going through is out of speech. Now as per their employee the payment is will be done by 26 jan 2010. Daily they are changing the words.

HDFC Bank Person Name:
Area manager:
Srirangam
Mobile No: [protected]

Sales Person name:
Shangmu Prabhu
Mobile Number:[protected]

Please let me how to deal with it.

Regards
Suneil Nayak

To,
Consumer Forum

Sub : Mental Harrasment by HDFC Bank

Sir,
I (Zaiggam Naqi) want to inform you that I am working in Dubai since December 2008. I received a phone call from HDFC REPRESENTATIVE Maahi regarding issue of Credit Card. I did all necessary correspondance through e mail. Credit Card issued by my name was received by my mother at my Uncle address in India. Since my mother is not much literate she kept the envelope containing card at protected place. On 1-08-09 my mother received one envelope through courier containing insurance paper.
After some times I received phone calls from HDFC regarding payment against use of credit card which astonished me because I never used HDFC credit card. After enquiring about credit card usage I came to know that payment of
Rs 25000.00 is done to HDFC Life Insurance Policy issued to me without my consent .This is fraud.
I intimated several times to HDFC bank officials regarding this matter but all gone vain. Now I received notice from Chennai based lawyer for settlement of case between 13-1-10 to 22-1-10.
I am in Dubai and as per my contract with my employer I can’t come India before 2012. This matter has puzzeled me and I am depressed. If any thing goes wrong with my life HDFC will be responsible.
I can send my representative to you and show him all doccuments signed by me and recording of telephonic conversation between me and HDFC Bank representative.
Take the matter seriously otherwise I will take legal action .
Thanks!
(Zaiggham Naqi)
Policy No- : 13054355
Date of Birth % 2-8-1979

Copy to : Advocate - D. Sathyaraj, HDFC
Customer Service HDFC - 3rd Time
Consumer Forum

I opened an NRO account in estwhile Bank of Panjab, which subsequently merged with Centurion Bank> In this new bank, Centurion Punjab Bank, I had a balance of Rs 5299 on 1.1.2007 in my NRO account number [protected], where as minimum balance requirement was Rs 5000.

On 30.3.2007, the bank charged me Rs 830 as minimum balance charges, and this continued. To avoid further charges I deposited Rs 5000 in my account but deductions continued. When It was taken over by HDFC Bank on 1.7.2008, I had a balance of Rs 7117.82 but bank continued to Deduct Rs 827.25 per quarter from my account [protected]. On my visit to India in November 2009, I was shown a circular which read that my account dropped the stipulated Average Quarterly Balance required to be maintained for the account.

There is no mention of the amount of Average Quaretrly Balance. How I know what it is. I live abroad. I assumed that it is Rs 5000 and I deposited more and more money to see it is more than that but at no stage I was told that it is to be more than Rs 10000. Moreover the quartely charges of Rs 827.25 are very much exhorbitant and the Indian authorities should see that the bank donot charge that much money just for keeping a saving account in the bank.

Hello all,

I just want to share my BAD experience with HDFC Bank regarding a new car loan. I booked a Tata manza car on 4th Jan 2010 from fortune motors navi mumbai for the deliveey on 24th Jan 2010. Next day, I went to CBD belapur branch and met Mr. Kaushik Das for car loan. He gave me all calculations of EMI, margin money, etc asked me for documents. I gave him all the required copy of documents and signed the application form. He told me in 2 days you loan will be approve as you are a existing corporate clients with HDFC and also using other HDFC product (FD, savings account and credit card). Next day i received text message from executive that my loan is approved and I have to sign agreement copy. I came at branch and Mr Kaushik introduced me to a office boy named Vijay (who I think is trained by executive for loans), Vijay took my sign on the agreement and also I also gave him copy of advance booking receipt which he said is required for disbursement form the bank to the dealer. Mr. Kaushik told me now the disbursement will be made within 2 days or most likely by Monday (11th Jan).

On 11th Jan, Vijay called me and asid there is problem with the dealer and sked me to change the dealer. I refused and said I have paid my booking amount and I will not change the dealer as it close to my home. I think bank executives have some commissionwith certain dealers so they push for them only.
I contacted Kaushik and he again assured that they will solve the issue and disbursment will be made by friday (15th Jan) and dealer will receive the money on Monday. Kaushik sent me a text message on Friday that cheques has been issued and dealer will receive it on Monday.

When I called Kaushik on Monday, Mr Kaushik didn't took my calls and replied with text message to contact colleague of him at different office.

I called this new guy and asked him about the disbursement, he said that he is still waiting for loan disbursement approval. I WAS SHOCKED that how Kaushik lied to me that cheque has been issued. This new guys (Santosh) asked me for one more day and next day he told me that loan can't be disbursed as Fortune motors has been blacklisted by the bank. I was totally frustrated by the time and decided to move to another bank because delivey of my car was on 3-4 days away.

Today 21st Jan, i applied for loan with another bank. Today HDFC called me and told me that disbursement approval has been made.


I still dont believe them till the dealer gets his cheque.

My Question to bank are:
1. If they were aware that Fortune motor was blacklist then why they accepted my application. I could have applied with other bank and saved 2 week.
2. Who is responsible for the harrasment i have gone through in these days bank or dealer. I think its bank!!

3. Why should not bank take strict actions againg Mr. Kaushik who made wrong committments and assurance to me.

4. Why HDFC bankk is doing promtionall event with Fortune cars on 23 and 24 th Jan, if bank is saying that dealer is black listed.

Guys please beware of the HDFC bank and specailly of the extra smart sales people who are over promising but under delivering.

OVERALL A HORRBLE AND FRUSTRATED EXPERIENCE!!!!

.

I am having salary a/c with HDFC Bank at Pune branch at Pradhikaran.
Later I shifted to Hyderabad & the new address at Hyderabad was also effected by HDFC in their records.
I had requested for a set of new cheque book since my cheque book was going to get exhausted.
The personal banker Mr. Venkat at St. Mary's branch told that the cheque book would come to me home address at Hyderabad.
After many days when I inquired with Mr. Venkat it was informed to me that the cheque book is lying in Pune HDFC & he cannot get that from him. I again reapplied for cheque book for which I received a letter at my Hyderabad add from HDFC that under KYC norms issued by RBI I cannot get more cheque books.
I do not know what to do since HDFC Bank is hellbent on harassing me for no fault of mine.

I had applied for Trading cum Demat a/c with HDFC Bank at St. Mary's branch at Secunderabad thru personal banker Mr. Venkat.
I have received the demat a/c bot not yet the trading a/c login_id & password due to which I was not able to sell my shares timely in the stock market. Moreover I am also not able to buy any shares from Market. I do not know what to do with this demat a/c when I am unable to buy or sell shares.
I contacted HDFC Bank for help thru their website which evoked no response.
Contacting Mr. Venkat at HDFC Bank is also of no help since he is asking me to directly deal with HDFC at Mumbai.
This is the type of customer service being provided by HDFC Bank when you request them to open a Trading a/c.

Dear Sir,

I am holding the HDFC Gold credit card No:[protected]. I have always payed my credit card dues on time but due to some urgent business i have to go overseas for 4 months from August 2009 to Dec 2009. when I returned in January 2010,i came to know my Card has been suspended for the reason that i havent paid Rs 1900/- in august which has levied with penalty and late fee to add up to Rs 4800/-,i was shocked i called customer care at number[protected] and requested him the detail of amount which on which the interest has been charged as i was sure there was no amount due...the representative rudely rejected my request and asked me to pay immediately... else face the consequence....i felt very
disappointed by his behaviour but i am firm as a responsible citizen i have every right to know what I am paying for , also no institution or organisation can force me to extract money illegaly .
Thanks
Ajay Joseph

I took car loan on New Honda City in Aug 2003. My car met with an accident after few months, Insurance co. took sometime to settel claims in between my 3 to 4 ECS got returned. I informed bank the reason and was ready to pay By paying one instalment extra every month alongwith there bouncing charges extra.

But Bank sent some Gundas to my house for collection who mis behaved with my mom due to which I fought with the bank. No one took my complaint seriously and finally I didn't paid any instalment and asked bank to make full n final settelement. It took another 1 year and finally we compromised and paid all banks dues and took NOC from them in 2005.

After that I have taker one Auto Loan from Citi Corp in 2004 which is fully paid, One home loan is running with HDFC bank only and also one personal load with Standard charted bank where all installments are paid on time without any default.

Now I want to go for a new car but coz HDFC has given my name as defaulter in Cibil no bank is ready to finance. Agreed in that particular case I was a defaulter but Bank forced me to behave like that it was not intentional. I work for Reputed company and belong to good family background with a good track record accept the details mentioned above.


I would request HDFC to pls. look in to the detail and accept my loan application. if not atleast provide correct information on cibil. When Bank has already got there money why they are still penalising me even after 5 yrs. they were equally at fault......

Pls. revert to me my Mobile no. is [protected].

Thanks & Regards

Monica Duggal