HDFC Bank Complaints & Reviews

i have requested centurion bank of punjab for withdrawal of my pf in april`08. They have acknowledged the reciept on 28th april 2008.

i dont know why but my claim was submitted to pf office by 3rd of july 2008.

till date i have not recieved the amount & CBOP officials have given me the contact no. of RPFC office.
The no. of RPFC office always remains engaged, when it rings nobody picks the call...[protected]

Dear Sir/Madam,

This is to inform you that My customer id with HDFC Bank is 25577591, while filling the application form i had asked for activation for Net Banking but since 3 months the bank has not send me i had gone personally to the branch and had submitted the form for net banking and third party transfer still the net anking is not activated i am facing so much inconvience for this i am not able to make any payment for my credit cards beacuse of which i am facing with the late payment charges kindly please take very strict actions against the bankers please do for teh public interest

I am a debit card holder of hdfc bank. I had lost it and reapplied for it . They issued me one but they havent sent me the password for my debit card even after two weeks of issuing me the card. I have called around 10 times to the customer care of hdfc bank. But even then I havent received. Evey time I call the person on the line first ask me the matter and then transfer the call to some one else and again ask entire details about me and after this they will either cut the call or ask me to call after some time. I called again but once again they repeat the same procedure. I am fed up with this . I am thinking of closing my account if I wont receive my password to my address within two days..

Dear Sir/Mam,

I am a Credit Card holder of HDFC Bank PVT. LTD. and using this card from last more then one year and I am paying all my bills regularly but this time it happend some late due to some very urgent personal problems . Regardind I got a call from Bank's Side and I told them the payment will be submitted soon but will take some time to pay the dues of the bank and I am ready to pay any kind of late fees.

But Today I again got a call from the Executive Ms. Priya, HDFC Bank 5th Floor Ansal Plaza, Rajouri Garden, She asked me for the payment status and same I told her but suddenly she started shouting on the phone and used ABUSING LANGUAGE with me and cut the phone.

It was realy a very EMBARRESING part from the bank's side when we are ready to pay the late fees for the payment then why the Executives of the bank are using ABUSING LANGUAGE...????????

IS IT GOOD TO USE ABUSING LANGUAGE WITH THE CONSUMER ????
OR THIS IS IN THE RULING OF BANK OR INDIAN GOVERNMENT ????

PLEASE LODGE MY COMPLAINT AGAINST THE BANK'S COLLECTION DEPARTMENT AND SYSTEM AND DO THE NEEDFUL AS SOON AS POSSIBLE.

REGARDS,
Mayank Bhardwaj

I have hdfcbank credit card and saving Account. For making payment of credit card for the month of August 2008 whose last date was 31/8/2008. On 28/08/2008 I tried to make payment through Auto debit on HDFCBANK website. When I submit for Auto debit it show me instruction that your auto debit will activate with in 7 days, because I have make payment before 31/08/2008 so I cancelled auto debit at same time and drop a cheque of rs.1590 on 28/08/2008. But on 01/09/2008 HDFCBANK make an auto debit of Rs. 1587.38 from my account which I have already cancelled. Because I already drop a cheque of Rs. 1590 against my payment so hdfcbank make total debit of Rs (1590 + 1587.30 = 3177.30) from my account. Due to which my cheque of Rs. 1700 dishonor which was against my ABN Amro bank credit card payment. Due to which HDFC Bank charges me Rs. 350 for insufficient fund. Regarding this I have given request for reversal of Rs. 350 at local HDFC BANK branch at mall road Ludhiana. But still now there is not receive any response from HDFC BANK.

Bank Name : HDFC Bank
Branch Name : Saidapet, Chennai
Loan Amount :2, 00, 000
charges taken : 500 for loan approval, nearly 3000 for not having account in hdfc
reason: the bank person dint tell this to me even i had asked him 100 times
moral of the story : i last money and i don't want anyone to lose it again so whom ever in Chennai don't take personal loan from hdfc bank, because they hide everything and cheat you.
my contact no :[protected]
Full Story:

4 months bank i thought of taking a personal loan, lot of bank guys always stand before my office, i approached a guy and he told that he represents hdfc and would get me the loan as fast as possible, before signing the loan, i asked lot of questions to the stating is there any hidden charge inside this, the guy told me that there are no hidden charges, there would e only on rs 500 for loan request, that's all nothing else he told me, i took a loan of 2, 00, 000 i thought that 1, 99, 500 would be credited in my account .but i saw only 1, 96, 000 and some change was credited in my account i got shocked and contacted that bank person whom i approached, he cooly told me since you have given other bank account no this extra 3000 has been deducted, if you are a hdfc bank account holder, this wont be there, all these things he dint tell me before, i asked one question to him, see if you could have told me this before, i could have opened an account in hdfc for this loan, he dint give any reply, i shouted him like anything, whatever may be my hard earned money is gone.

Hi,

My wife who is working as sales manger with hdfc credit card division, is been asked to work 7 days a week and from 9.30 am to 8 pm. I do understand that this kind of working is common with "sales " field but is it so for 365 days ???????

would someone guide me with what to do on this regard as she is suffering from bad health as well as our family life is becoming a living hell under pressure.


regards

vishnu

I have been informing regularly that i have ordered a bag with AVA merchandise but due to out of stock they fails to deliver then i gat my order cancel but HDFC bank is generatting emi regularly and calling me to pay but why i should pay the money when i have not purchased any thing.Please either solve this problem or cance;l my credit card, as all this is only the harasement of customer...

Hello All:

I have applied a credit card in 2005 and I got the card with 15K INR limit master card, I was paying bills regulary and I have given complete amount whatever the outstanding in my card that was exactly 5400. I am so tired calling/meeting Ccare reps in HDFC bank Chennai to get NOC for closing the credit card account you know what?? after 3 years they are calling me and telling there will be chance of facing case on HC chennai for not paying my outstanding. my card number is [protected]
I want to know my credit report status in CIBIL what I have to do pls tell me.

Hello!
I am Samir, I have problem with HDFC bank. It all so happened that I received a credit card from this bank in 2006 in 2008 I found that my card was misplacing
so I loged a cmplain for this and the day I found it lost rang-up the customer support and asked to stop my card now.

It has been 5 months since that and I received a legal notice by them stating to pay the amount of Rs 20, 000 within 7 days (I received the notice when already 7 days passed ) else would be dragged to the court for the purchses I didn't ever made. Now these days am getting THREAT calls form the bank 'Threaters/Goondas' that if I don't pay the amount witin 3 days "Hum apke kapre faad kar nikalwa denge" (as per the threat words used)

I am really pissed off by their behaviour...

I am a Home Loan customer of HDFC Bank ( the erstwhile Bank of Punjab Ltd. thereafter Centurian Bank of Punjab Ltd.). vide Home Loan A/c No. 08LA1108890.
The Bank is not providing information/ details on:

The variation between PLR and the rate of interest as on the date of sanction of Home Loan to me ?
Whether they have changed the variation & from what dates ?

Respected Sir/Madam
I made payment for Miracle card no [protected] through H.D.F.C bank cheque no 555077 dt.16/07/08 for Rs. 343=00 and same was passed from my bank on 19/07/08 . but payment not shown in my credit card statment. due to this reason non payment charges and intrest and other charges debited in my a/c, secondly i personaly visit in phagwara branch where i drop this cheque, status shown cheque cleared, i also make call to ur customer care no. but no result come, i also e-mail to customer care but all in vain, I feel they are not serious in this matter to resolve it and asking me documents time and again.so my humble request to u, plz coperate me, i shall be very thankfull to u for this kind of act.
yours sincerely.
rajinder karwal
mob.no. [protected], [protected]

Sir

Sorry to inform you that i am a credit card holder of your Bank.

Still now i have not recd the bill for credit card payment.Pls inform me how i shall give the payment...

Kindly note my credit card No is [protected].If you had send the bill kindly inform me dispatch details of bill to avoid any delay for giving payt.

Awaiting your immediate reply.

regards

Mihir Ranjan Barik
Credit Card No.[protected]
Mob.No-[protected]

I had worked from 10th August 2007 to29 th Feb 2008 in (LAP) as sales executive.& this is to record that my last working Date is 29 th february 2008.

i am not geeting my pf A/c No- till now. Therefore i requst you sir plz conform me m PF A/c No-. my emploee code is G03373.
yours Fath fully
Girija sankar panda

I am an account holder (savings a/c) with HDFC Bank, Nashik branch. I have made payment for Tax deducted at Source twice. However, after the money is debited to my account by the bank, I do not get any acknowledgement for the same. When I sought information from the Bank's Toll free number at Mumbai as well as Pune, not a single knowledgeable employee could guide me. I visited the Bank for help and was told to meet some Mr. Nagesh. This person was also unaware of the procedure. He asked me to contact Mr. Rajiv Das (Tel no: [protected]) who wuold help me with my problem. Mr. Rajiv Das told me that he had no information of the same and promised me to give me another telephone number who could help me. Can someone help me with this?

SIR,
ONCE I GONE TO PAY MY CREDIT CARD PENDING BILL AT 3B2 MOHALI. I GAVE MY CARD TO THE REPRESENTATIVE. HE ASK ME TO PAY rS 3500. WHEN I JUST LEAVE THE PREMISES OF DMA A MESSAGE FLASH ON MY MOBILE FOR USING CREDIT CARD AT VODAFONE ESSAR SOUTH FOR PAYING RS 1500 TILL DATE I AM NOT INFORMED TO WHOM NO THIS AMOUNT GOES. MOREOVER THEY STOP MY CREDIT FACILITY AND RETAINED MY MAIN CREDIT CARD AND ASSURE ME TO RELEASE A NEW CARD ON THE PAYMENT OF RS 100. MY ADD ON CREDIT CARD NO IS [protected].


I AM AN ACCREDATED JOURNALIST AND NOW A DAYS I ASK EVERY BODY NOT TO USE HDFC CREDIT CARD.

Sequence of Events

Reference: 1. HDFC BANK Personal Loan number 11654236, processed in July 2007.
2. SBI savings account number [protected]. Holder name: J Anbarasi

I, J Anbarasi, applied for Personal Loan from HDFC Bank in 2007 which was duly approved in July 2007 and EMI was deducted from Aug 2007 onwards from my SBI savings A/c. via ECS facility.

When the loan was approved, I was in Chennai. However, I moved to Hyderabad in Sep 2007 due to change in employment. Though I had opted for ECS facility, I still gave my change in mobile number to HDFC Bank. I had received acknowledgement from them, a copy of which is attached here.

For the month of Sep 2007, EMI was deducted from the SBI savings A/c. My SBI bank account reflects this debit amount, as can be seen from the attached copy of statement.

However, I was contacted by HDFC Bank customer care over in the first week of October, claiming that the EMI for Sep 07 had not been cleared by SBI.

Alarmed by this development, I went to a nearby SBI ATM in Hyderabad to verify through the aid of mini statement. The mini statement showed that the amount was cleared by SBI account. I further went to a SBI Branch in Hyderabad and got my SBI passbook updated. That also showed the Sep 07 EMI to have been cleared by SBI.

When contacted again by HDFC Bank customer care, I mentioned this fact to them. I was informed that if the statement showed debit, the problem was with SBI, and HDFC Bank was not the source of the problem. I was advised to issue another cheque for the EMI amount plus penalty for delayed payment. I issued a cheque through my friend in Chennai for the amount 2864/-(two thousand eight hundred sixty four only) + 450/-(four hundred and fifty only) to HDFC Bank personnel who had come to collect the cheque in person.

I sent repeated letters, emails, and letters by courier to SBI through the month of October 2007, seeking clarification on this issue. I even asked my friends to approach the bank for the same. However, there was no response to my letters and emails. My friends were asked to inform me to come in person to the branch to resolve the issue.

When I could finally come to Chennai in April 2008, I approached SBI Saligram branch. They asked me to get a letter from HDFC Bank stating that they had not received the EMI for the month of Sep 07.

I registered a complaint on the HDFC Bank website, seeking clarification on the EMI amount.

However, I got a shock when I received their acknowledgement. They claimed that the EMI cheques had been bouncing from SBI account for 3 months, (Dec 07, Jan 08, March 08), and that I had an outstanding of Rs.1350/- (one thousand three hundred and fifty only) as bounce charges and an additional Rs.134/- (one hundred and thirty four) as late payment charges.

Till date, HDFC Bank has all my contact details on record, right from mobile number to address to email id. However, they did not bother to send any intimation regarding the bounced cheques.

I am feeling very vexed and frustrated by this indifferent attitude, as from my standpoint these are the issues:

#1. I have paid 2 EMI for the month of Sep 07. Till date, HDFC Bank has not clarified about the missing EMI which was cleared from SBI account.

#2. I was made to pay EMI for Sep 07 apart from bounce charges of 450/- which is grossly unfair to me. I want a reversal of these charges, because at that date, the balance in my SBI savings account was more than enough to cover the EMI amount.

#3. I have been informed of bounce charges of 1350/- and late charges of 134/- only when I approached HDFC Bank for other issues. Why wasn’t I contacted when the cheque bounced in Dec 07, Jan 08, and Mar 08?

#4. I was never informed about the ECS facility being 24hours facility. I was under the impression that the EMI would be deducted during bank hours. On any ECS clearing date, the account balance at 10 am was sufficient for EMI clearance. However, EMI clearing has been done even at 6am in the morning, which I was not informed about.

I opened a new account in your bank on 12 th August ( A/c no [protected]) but till date I didn't received the welcome kitI contacted your customer care few days back and after waiting 35 min I had a discussion with Ms. Anjana (Phone banking query desk).I was surprised to hear from her that my courier is returned back. I do not how it happened when I received so many letters/couriers from your bank on the same address of my office Hero Honda Learning Centre, Mahipalpur. In case if it happened THEN WHY DIDN'T YOUR BANK OFFICIALS COMMUNICATED ME THE SAME . THEY INFORMED ME AFTER MY PHONE. IS THIS TYPE OF SERVICE RECOMMENDATION IS FROM YOUR SIDE. In case of no reply from Mr. Deepak Parekh only I will go for the closure of my account.
Regards
Vikram singh
[protected]

While filling the Form for the credit card, it was told that once i receive the card, i have to talk to the customer care, and then they would change the statement date of the card.
After i received the card, i came to know that the statement date of the card is 8th of every month i.e. 28th is the due date. I want the statement date to be 15th of every month, so that the due date could be 5th of every month, so that i can pay once i receive my salary. So, I talked to the customer care and they said that i have to send a fax to Chennai at and they would do the needful. I did accordingly, but they didn't responded. When i again talked to the customer care, they said that it cannot be changed. So what i want to know is that why wasn't i told before about the same. Where the problem lies ?
why every time i call the customer care and hear different reasons for the same.

Please look into the matter.

Thanks in Advance

Vivek

Sir
I have been seeing most of the banks nowadays, they are collecting the cast at counter asking as to deposit at there cash deposits box at there ATM, s. If we do the saem and we look for the update, they saying the amoun tin the cover is not the same as mentioned in the deposit slip. This the one way of fraud they started nowadays. If we ask they simly saying that we have cheated and there i sno proper response from any body. Whether...