HDFC Bank Car Loan — After Sales Service

Dear Concern,


With regret to share my experience I would like to share


I have applied for USED CAR loan through RANKA ASSOCIATE - DSF (ASSOCIATE) of HDFC Bank - Ahmedabad Where I have happened to meet Mr. Vikas & Mr. Ketan, who

has committed me to finish all the formalities with in one week. It’s been more then 45 days however they are not returning my RC Book & original Insurance policy. Initially they used to even answer my call with reason to delay because of process. But now they are asking 5000 as part of service charge to transfer hypothecation. When I denied paying, they are not ready to return the Original RC book & Car Insurance paper.



The type of abuse languages they are using is simply pathetic.



Moreover even I have not received my Loan Welcome letter & Insurance document of the same



I am holding relationship with HDFC Bank Ltd under Cust id:[protected]Holding Savings A/C, Corporate & Personal Credit card, Mutual Fund, Personal & Car Loan Too)



Is this the way to treat the customer who is having blind trust on such esteemed financial house??? Expecting your prompt action on the same to avoid future consequences



Many Thanks & Regards,


Chirag Thaker

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