[Resolved]  HDFC Bank-Credit Card — Impact of poor customer care response

myself om aditya verma credit card no [protected] .
i am paid the Rupees of 845 on 01/10/2008.
sir, requesting you due to bank strick this payment become late hence please do not charge the fine in a coming of next month statement of october 2008.please.
for thre futher enqury you can call me on [protected]. as you have.

Hello Sir,

I recieved a call from your side (HDFC Bank). Executive told me that they will make my credit card. I am agree and i gave my xerox of my pan card. After that approx three or 4 times call came on my mobile for the verification and every verification is correct and executive was satisfied.The last call came on my mobile and executive told me that my all verification is ok and my credit card will arrive at my present address within 4 or 5 days. But still my credit card could not arrive at my present address and i don't have any status of my credit card also. Still I am confused that what happen or not. HDFC executive kept to me in dark. I want to know the status. I called also HDFC customer care but they refused to give any information and he told that it is personal. I want to ask that my personal information how could be personal for bank.
I am waiting for your reply. Please quickely send to me.

Thanks and Regards
Divesh Kumar
[protected]

This is my compliant against one of the customer care executive sameera . My credit card bill due date is 7th of every month, I droped the cheque worth 5000/- on 6th of this month and today is 11th, still the payment is not reflecting there, in every credit card drop box it is mention that clearence can be done within 2 days, when i asked this to sameera she said it is 3 working days, i dont why there is gap in this, ATM box you mention as 2 days and why should i pay extra intreast if that is fault from ur side. Samera was was very rude.

Ganesh is ohter employee to whom i called on start of sep for balance transfer. I had asked for balance transfer of 41 k for that they told the processing fee of 650 around then we negoitated for waiver and he told they can give 25% waiver of processing fees. When i got the bill there was no waiver it was 600 processing fee and they have added 200 extra finance charges, he had not told me anything about the finance charges . I keep calling them from last 15-20 days regarding this, every time they assure me to get callback from ganesh, still i have not received the callback.
For confirmation regarding this complaint you can check up your database and may be recording between ne and ganesh.

If this type of service i m going to receive i m sorry that it is not possible to continue.
I m holding the debit account with HDFC too.

Thanks a lot, much appriciated if you respond quickly.

I was using a credit card of HDFC.But i ve not made payment for long back due to some problem.
so now i want to pay now.Please help.

Dear Sir,
My CC No is [protected].
Total sanctioned Rs 31, 000/- Out of this I have already paid Rs 17, 600/-. for the remaining amount please arrange to allow me to pay in four instalments for which I shall be highly obliged.

Thanking you.
Santhosh Kumar
DOB 19.2.1953

I'm boopalan from chennai. my date of birth : 30.07.1979.
My contact no:[protected]. I'm working in Ram E&I in teynampet near teynampet signal(guna building).

One day one of your executive called Lakshmi kanth from near by credit card office came to my office, and offered me the lifetime free creditcard. I'm the first one who applied for credit card to that executive in my office. after me so many peoples applied to him. After getting all necessary documents, he told that within 10 days we will receive the creditcard. But we can't get it.

I also asked him is there any problem in the application?
But he replied that there is no problem in application, everything is cleared & approved and we will recieve the card soon.

But even after 20 days also we are not getting any information form you. Even we don't know whom to contact. That guy is not lifting his cellphone.

When i see him our building he is telling that he had asked his office and we will receive it within 2 days.

I don't know why you people are doing this kind of job.

We didn't asked you any credit card. You people are sending your executives to each every office in chennai and offering for credit card, but after application there is no response from your side.

i want to know what happened to our application, if that is not applicable for us then we will forget it and do something else.

there are lot of banks available for credit card.

This is Rajesh.I am using the HDFC card for the past three years.For security reason I dont want to reveal my Credit card number.This is the worst card that i have ever used.I am using other bank cards also, i never faced any issues with the other bank cards. Last week i dropped a cheque in HDFCbank ATM for my credit card bill. These people missed the cheque somewhere else and the money was not debited from my account.Again I called the customer care and talked to them about the issue, they doesn't care about this.They are telling, I am telling lies.I am earning 30000Rs per month, howcome i tell lies for 500 rs payment.
They charged late payment charges and other stuff and told the people to revert back all the charges, but they doesn't listen to my words.So friends beware of HDFC cards.

Worst Credit card I ever seen.

Friends,


PLz don't go for this Credit card...
I experienced a lot from this card. If you are planning to go for this card, first thing you need to do is forget your sleep. They will not allow you to sleep freely...

r sir
i was issued a credit card by hdfc bank appx 5yrs ago .there were many chgs debited in my a
c .after settlement with bank i deposit settled amt .but i have not received noc. by ur bank .so plz . issue my noc earliest possible
thanks
krishan kumar sehgal