[Resolved]  HDFC Bank — Credit Card not received but banks sends bill every month.

ICICI — I didnt apply for Credit Card but i got a response

I didnt apply for credit card but i got a response letter from ICICI Bank stating that you have applied for credit card, but we are unable to process your current request Since you have another credit card from us


What s happening ? ? ? ?

Hi,

I have sent mail to lombard [protected]@icicilombard.com for cancellation of ICICI Lombard Health Insurance Policy and applied for cancellation credit card .But they replied 'we are unable to process your request' then how can i cancel health card and credit card through mail.

Thanks & Regards,
M.Sabari

3 to 4 time i aaply for credit card yet i have not receive any inquiry and not receive any response so kindly attension that plz give me status of credit card

HDFC Credit Card — not received any response

Dear Sir,
I would like to bring in your kind notice that i was using HDFC credit card no.[protected] valid upto march 2012. Inspite of so many calls to their executives, they hade not made any response to me, A have genuine purchase of Rs 15000 in the month of april/may2009 , they never sent any statement through post, mail, call ,When i contact one of ther executive Madam Sandeep on 24.08.09 time 2:10 pm , I told her that i already had made many complain before, she said your Due amount is Rs 17802 on 24. 08.09 , i m unsatisfied with this amount, that time . she said to me they already sand my request to headoffice for approval, then i made another contact with one of their executive madam Shalini on 02.09.09 time 3:10 pm , she insure me to that my request is in process ,they will let me know when they get it, but till date i did not receive any response from them either from post/courier, mail -id, ph-call,I dont know why they are escaping from telling the genuine dues, I stop depositing any amount before i get insure about the actual dues, As i m good citizen of India i want to clear all my genuine due, & I dont want to continue their credit card in future


Thanking you

Amarjit s. kalkat

[protected]

HDFC Credit Card — Credit Card not get but they are sending bills

Dear,
I was using HDFC Credit Card but in July 2009 I blocked my HDFC Credit Card because it was stolen and make all pending payments. After 2 months latter I applied for new card and HDFC issued new card, but till date I didn't get credit card and they are now sending a bill every month since October 2009. I complaint HDFC bank many times but they didn't took any action.
So, Where should I complain for this cheating HDFC did with me.

Dear Customer,

We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your contact and credit card details. Please mention the id number TTU[protected] in the subject line. Once we receive these details, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

I am facing problem since October 2009 regarding HDFC Credit Card payment issue. I write to HDFC bank so many times but they didn’t tell us how can HDFC ERGO knows the unsend credit card number. Now HDFC goons thretening me every days.

I am Praful Kumar. customer of HDFC bank, Credit card Numer: [protected] (Old Credit Card Number)
used HDFC Credit Card, I blocked over mentioned card in July 2009. I made all pending payment in july 2009 itself.
I re-apply for the new card in September 2009 last week. Still I didn’t get the Credit Card but HDFC is sending me Credit Card bill since November 2009 (In august 2009 bill due amount was zero but after two months latter they sends fresh deduction bill but credit Card was not sent to me). I mailed many times to HDFC customer service but I never get any positive response. They told HDFC Ergo premium is activated on that card. If I didn’t get the credit card yet then how can they activated this service? HDFC bank never answered.

They leaked my personal information to other service provider which is unethical.


I REPLIED TO HDFC BY MAIL DATED: Tuesday, Nov 3 2009 1:26PM

"Hi Prerna,

Still I didn’t get credit card! and I receive another bill!
I strictly told tale-caller to deduct amount after when I receive HDFC credit card, All conversation were recorded on my mobile and if you want than I will send to you.
I am not going to pay any amount without receiving Credit card (because Its your responsibility, I didn’t hold card so why I pay.) and after receiving credit card you may deduct ERGO policy amount and i will surly pay.
Thanks.

Warm Regards.

Praful Kumar."


I REPLY BACK TO HDFC BY MAIL DATED: 27/11/2009:

"Hi Christy, Thanks for your reply.

I am paying due amount in next week but before pay I want credit card number and expiry date with pin, so i can register this card with my net banking account.
And do me a favor, stop all auto debit from this so called credit card, I am really frustrated with HDFC credit card ( so many calls per day regarding due payment). hence further I don’t want any HDFC Credit Card (Please cancel credit card those are issued on my name.). I will pay HDFC Ergo premium by cheque ( and I would also pay HDFC, if any cancellation fee of credit card is required?). and if again premium amount would debited from this/any HDFC Credit Card (Which is issued on my name and still I didn’t get that card) it would be HDFC banks responsibly.

thanks and Warm Regards.
Praful Kumar."

I REPLY BACK TO HDFC BY MAIL DATED: Jan, 2010.

I send many mails regarding credit card issues to customer services mail id of HDFC bank and after our many conversation I was ready to pay the due amount (after layoff finance charges and late fee: as customer service told).


But during this period and still now a person is calling regularly basis and ordered me to pay full amount otherwise they will take action, he also threatened me to block my all accounts in India. His name is "Mr. Ajay Gupta". I don’t know who he is? I told him that I want to know how can my personnel information including CREDIT CARD Number was leaked, I am in the process to pay Bank, but he told last Wednesday (18th Nov 2009) "Pay today or your all account will be blocked, you are not able to withdraw any amount in any bank" blah blah….


BLOCK CREDIT CARD ISSUED ON MY NAME. ALL CREDIT CARD!! OK I am also going to close my HDFC BANK account!! OK!
By today (30 th November 2009) I am not able to pay any liabilities, any liabilities means any liabilities, any amount ok. if it is debited from any credit card issued on my name (PRAFUL KUMAR, Mobile Name: [protected], date of birth: 29 January 1980).
HDFC ERGO Premium will not be debited from any of my credit card if they want premium amount then they can only collect the full amount/partial amount in cheque or cash method, but this amount would not be debited from HDFC CREDIT CARD in any case.


But now I am not going to pay a single penny to HDFC bank for Credit Card and also register a complain in Consumer forum against HDFC Credit card.. and if MR GUPTA misbehave me again then I will file a criminal case against MR. GUPTA.

Also my charges against HDFC Credit Card is:


1). When I didn’t get credit card then why they sends payment bill, and before reaching to the authorized person how can they debited amount.

2). How HDFC ERGO know the newly issued credit card number and my phone number. where as I didn’t get the credit card yet.


3). leaking users personnel details of HDFC customers to other agency/ department.

4). Mental harassment by hdfc credit card and there goons (Mr. Gupta).

STILL I AM WAITING FOR THE REPLY, BUT HDFC BANK DIDN’T SAID ANYTHING ON THE ABOVE ISSUE!


By:
Praful Kumar.
HDFC Credit Card Holder.

HDFC Credit Card — No Positive response

I am very much disappointed with the behaviour of customer care executives.
1. i am not receiving any hard copy of my Credit card statements.
2. I have issued a cheque sum of Rs. 10626 on 11th and debited from my a/c on 16th and company received that cheque on 17th march before the due date, but company debited financial charges, late payment charges and service tax. and when i made complained to customer care executive Mr. Rakesh, Mr. Salin & Mr. Alpesh dint give me proper information and was trying to misguide me just saying that system is not working properly. From last 7 days i am suffering this problem and now only half amt of charges are refunded rest amount is still pending. There is no positive response from anybody. I request you to please take action against my complain & its not happening first time with me. This is third time when i am facing such situation.

applied for CC b4 15 days no any responce even submitte all require docs