HDFC Bank Complaints & Reviews

Sir, I have opened saving cum online trading demat account no.[protected] with HDFC BANK with a view that it would be better than ICICI BANK. I am sorry to state that it is a hope less trading account since after 30 second or so the online trading discontinued with " your session is invalidated. Please login again" I have asked hdfc concerned,they asked me to have a yearly contract of some Rs 6000/-. HDFC BANK is befooling public like Icici bank.

Hi Sir/Ma'am,

Just 3 weeks ago i got a car loan from hdfc bank. I was very happy that i am getting loan from one of the good banks of India. The telecaller executive (Madhvi) committed to me that 11% rate of interest will be charged on the loan amount. Executive (Ramesh) came to my home to collect the chques. I again confirmed from him that rate of interest is 11%. He told me that EMI is 7112 according to 11%. I signed all the documents because I trusted him and bank. I didn't calculate the rate of interest. But When I got to know that the rate of interest charged is 11.01% then I complained about it to the bank. I know .01 % is not a very big difference but wrong committment means wrong committment. My Complaint No. is[protected]. I got a call from the bank regarding the same from Mr. Piyush and later from Mr. Ashish. Mr Ashish told me that .01% is not a big difference and we can't do anything. Just do whatever you can do.

I was not in the mood to do anything severe regarding this case because difference was of .01% only. But now I will post it to every forum and I will escalate it to the consumer court also.

Please advice and suggest about the worst which can I do in this case.


Rgds,
Vipin Gupta
[protected]
LAN No[protected]

24.05.2010

The Manager
HDFC Bank Ltd.
New Friends Colony,
New Delh-110065


Sub : Chq No.326777 dt.11.05.2010 for Rs.68,000/- Returned by HDFC Clearing without valid Reason

Dear Sir,

This is bring to your kind notice that the above said cheque deposited in your branch for clearing on 12.05.2010 and the credit was passed in my account on 13.05.2010 which suddenly debited to my account stating reason of “TITLE OF ACCOUNT WRONG”.

On enquiring from branch it was told that due to title of account wrong So, we have debited your account and courier the cheque on your mailing address.

The courier of returned cheque received on 20.05.2010 evening at my residence. On 21.05.2010,I have visited HDFC Noida Sector-18 branch it was found the title was correct not wrong as stated in cheque return memo.Accordingly mail has been sent to clearing department by Noida Sector-18 Branch and telephonic complaint was lodge by me to customer care vide docket No.DL-219171 and I was told that you will get a call from concern department within 24 Hrs but bank has failed to revert till today.

Number of phone calls made to Mr.Ashraf Ali (RM of my account at New Friends Colony Branch ) and scan copy of cheque with return memo also mail to Mr.Ali and the same has been informed to you also but no positive response from your end .Simply pass on the responsibility to clearing department saying we have nothing to do it’s clearing department who will revert to you.

Mr.Manager in all the sequence you have forgotten one thing that I have open in my account in your branch not with the clearing department. It’s your duty to provide the information related to my account.I will not go here to there to search the information. I am sorry to say it will ruin the Image of HDFC Bank where the people Trust and appreciate their quality.













I was in urgent need of money to clear of my debt which occurred due to my brother hospitalized and I paid the hospital bill thru credit card but I couldn’t do so and I borrow the money from someone on interest.

Therefore, You are requested to investigate the matter and pay interest from 12.05.2010 to till the matter resolved alongwith the damages for the mental trauma I faced.

Hoping for a positive reply from your end.

Thanking You,



Yours Sincerely,




(Gopal Sharma)
SB A/c No.[protected]
I-34,Street No.2,Garhwali Mohalla,
Laxmi Nagar,
Delhi-110092
Mob # [protected]

i have ben debited for ra 14000/- on my hdfc debit card. somebody hacked the netsafe id and password and transfer the amount to mkhoj solutions pvt . I have given the dispute form to the versova branch but insted of reverting the transations they are saying me to check have on my side . (my memory) and telling me i have done the transaction but must have forgotten...??? i insisted to give me answer in writing.. but they are seem to relusctant to do so..
can anybody help ??

I am continously receiving unwanted and thretening calls from the following phone numbers:-
[protected],[protected],[protected],[protected].

These numbers belong to the HDFC Bank, They are calling me for the Payment
collection of credit card bills.
I am already Using the card and paying the bills every month but now they are
thretening me again and again and abusing me on my mobile no [protected]. Also they are calling my residence numner and misbehaving with my family mother & wive.
I requested them not to misbehave but the started abusing me. I politely told them right now I am in not a position for paying this month I will pay only when I have money,but they have started thretening to send anti-social elements to my home who will misbehave with my family members.
I am a law abiding citizen and need help.
An early action on this will be much appreciated

I hold a Car Loan account (A/c No[protected] with HDFC Bank. The Bank has fined Rs 480 for cheque bounced due to insufficient fund in my clearing bank(Axis Bank) for EMI payble for the month of May. The EMI amount is Rs 4439. Cheque No- 61153 (Axis Bank). Clearing date: 7th May 2010.

Screenshot of my account statement is attached here.

But my clearing bank account has sufficient balance for the cheque clearance but still the cheque has been bounced due to reasons not known to me.

Please take necessary action at your end and help me get the fined refunded and the cheque/EMI getting cleared.

Thanks,
Suddhastwa Ghosh
Mobile no- [protected]

sir,
my self rajat roy,
i have joined hdfc bank on 5th of april 2010 as cse on company,s payroll, so as a proper sales executive i was told by my senior ,sales acquisition manager named samrat kumar biswas ,bilaspur branch,branch code 771 , to bring business of savings a/c,before my code generation,i have being 2 savings max a/c of 25000 each, and they for their own interest logged the business in their own a/c, one for team leader hemant pal and another for other cse alka,so my code is generated on 24th april and after that i have worked for 7 day and left the job with proper information , because i have got an another oppurtunity. when i asked for salary for 7day, they are telling that
they have make my case quit as i left before starting, but ihave given two business , so kindly help me out in getting salary or getting out of confusion



regards rajat roy
cse bilaspur ,(771)

my international Gold card number is
[protected] is of add-on card,
my request is to get pin number soon &
how to get my e-statement

where this is my mail id & hereafter i wish to get all e- statement only to this mail id- [protected]@yahoo.co.in

cell: [protected]

SUB: UN-CUSTOMER FRIENDLY PROCEDURE ADOPTED BY HDFC BANK WEST MAMBALAM BRANCH FOR EXTENDING TPT FACILITY FOR NET BANKING

I regret to bring to your kind notice about the un –customer friendly procedure adopted by your Bank. I have given a request to your West Mambalam Branch, Chennai to activate the Third Party Funds Transfer (TPT) facility to my Net Banking which is in use since the day of my opening the account. My request was turned down and I am requested by the Branch to submit all the following identification document:
1) Passport (not expired)
2) MAPIN card issued by NSDL
3) PAN Card
4) Election/Voter’s card
5) Driving License.
I do not really understand as to why does the Bank wants all the above ID proof when I have furnished an ID proof already at the time of opening the account. I feel this is unwarranted and not a customer friendly procedure. You will agree with me that any system or procedure followed by a Bank should be customer friendly and not in any way to harass the customer. I am only requesting for an add-on facility to my existing Net Banking facility.
It will not be out of place to mention here that other Banks like ICICI Bank and Indian Overseas Bank activate the TPT facility at the time of providing Net Banking facility itself and they do not harass their customers for asking for 5 ID proof like your Bank for activating the TPT facility. Moreover my signature affixed to the Application form for TPT facility itself an ID proof. If my signature on the application differs from your record will you activate the TPT facility with the submission of ID proof now asked for by you ? It is really strange that a Bank of your repute is following an un-customer friendly procedure and harass the customers.
I request you to review your procedure and activate the TPT facility requested by me at the earliest, failing which I shall be constrained to bring this sort o[censored]n-friendly customer approach adopted by your Bank to the notice of RBI and Banking Ombudsman

Dear All,

I got my releiving letter from HDFC Bank in September'2009. My last day of working is[protected]. My employee code is T0697. I have send provident fund withdrawl request in the month of September'2009. I have contacted so many times with Vignesh Ayyer ( his contact number[protected] who's dealing with the settlement of provident fund in HR Department. Everytime he says that settlement will take one or two months. But till date no settlement was done by their side. Their is no due pending against me.

Please arrange to release my provident fund.

Regards
Tarun Bansal
Sirsa
[protected]
[protected]
E-mail id - [protected]@yahoo.co.in

Dear sir/mom

HDFC BANK Pvt.Ltd.


Subject :- Regarding Salary

Sir
I am Abhishek kumar and my emp. id is CA21065. i was joined 13 july 2009 and i was working 30 september 2009.but i did not got salary.
After my some weeks deposit in my account only Rs 5000 .
please sir give my salary of total working days. sir i had lot of call in mumbai head office.
on any response . so please sir kindly take care my case . i m waiting for your response.


Thanks
ABHISHEK KUMAR
[protected]
Email.[protected]@gmail.com

I am using the credit card of the HDFC bank from the long time and i was making the payment on time on regular bases.but this time there is liottle bit of late . teh problem is that without informing me they make a call on my home number and start using the abuse words which is totaly unaccepted by me . so please kindly take action action against them and help me.

Your's Sincerely Customer
Dhyanendra Pratap singh
[protected]

This is nearly 4 years back which i faced a problem from HDFC bank Loan.
i had Purchased a Honda Active from Haiku Honda, Domlur thru HDFC Finance
i had given pre paid cheque dualy signed to the Bank. Every thing was going on Fine.Till one of the cheque got bounced not because of balance but due to the Signature Problem.
If this is the Problem is it my Fault.Either ICICI Bank or HDFC people should have sent a letter or email to me giving the details.
But the way they behaved is horrible like under world goondas.While giving loan they behave like a innocense but if they find a simple problem they do not even have patience to enquire and solve the problem.
If they do not have the capacity to recover the money with patience then why the [censored] they provide Loan.They could have told at the time of purchase they wont provide the Loan.
This is hoe they behaved.
They came to my house and started arguing that I have not paid one Month Instalment and i have to pay it immediately or give us the key of Vehicle we will Seize the vehicle.They where even not ready to check what the problem is.They behaved like a illiterate Goondas.then I told I will caome to the branch and talk to them what exactly the Proble is. they agreed and i was on the way to there office.
But [censored]ers what they did is the stoped the Vehicle in the signal and took the Key and told me they will take the Vehicle to banaswadi godown. I could not do anything but had to reach the office.There the official is one more goonda.He is arguing that they have done the right thing and you settle all the balance amount immediately.
If this happens after repaying 80% of the Loan.what should i tell to the HDFC Person Who they select people and the way they treat.
who should we complain about this.Because of this quarrel I was taken to hospital and been medicated with psychatrist since 4 Years.
Because of this I lost my job and now not getting Job since they feel i am short tempered.
just for remaining 12000/- will now HDFC take responsible for what has happened to me
Why dont some organisation control this goondaism

This is to inform you that I am holding a HDFC credit card for the last 4 years.

Recivery agents of HDFC Bank Kolkata (contact no : [protected] & [protected] & [protected]) is threatening me repeatedly and he is behaving very rudely.He is using different rough language & entertaining in personal things.

Also he is calling to my office boss, neighbours even more than 20 times per day so that i am afraid of loosing my job. He is not telling his name also.

I have also informed HDFC Bank customer care through email and phone..But still there is no result atall..

I would like to request you to kindly do the needful so that i can get rid of these embarrasing situation.

Subject:-termination of loan Agrement Number 12437871
we herbely confirm that the loan agreement entered into between HDFC BANK Ltd.andthe above mention customer, has been terminated.We request yuo to remove the hypothecation of HDFC BANK Ltd.on the said vehicle the details of witch are furnished below.
Vehicle Registration Number:- UP78AM8538
Engine No. ;- G4HD3C28134
Chassis No.:- HR3M349824

From
Rekha Singh Verma

Dear Sir/Madam

I (P. Dhanunjaya) have taken a home loan in HDFC Bank, Vellachery Branch. The Builder (Balaji Constructions not registered ) and loan facilitator have the tie-up. The loan facilitator explain that they will scrutinized the documents and they have own employees of HDFC bank to monitor the site and they will look into the construction phases. The Builder constructing the apartment as his own fashion, extended the building front, back, left and right side and raising the construction area and taking the money. The builder constructed other apartment and occupied our land. As AKDR Golf court management warned him so he gave 2 feet to there compound wall. Previously he started construction on the compound wall. Without pillars one side he is constructed. I have informed to the bank people, but there is no use, they have not taken any action against this issue. without pillar on the top constructed the water tank.
The builder made the agreement, in that there is no liability on him, every thing all liabilities with the customers he made it. This information is we asked him to change, the bank facilitator Mr Sahul given the guarantee, he will make another agreement and this time please make sign on this to disabuse the amount first time. If I complaint they have not taken any action against him or builder. The technical manager of HDFC is not at all visiting the site and monitoring. There are no standards at all. The builder, the Technical Manager and loan facilitator altogether cheating the customers and making the money.
I request you people provide me Justice from this Builder and HDFC home loan officials syndicate.

Thanks You very much sir/madam

I am the customer of HDFC bank.I have been the member of credit card services since past one and a half years and in october. This year I found that 7650/- has been debited from my account of one policy which was imposed upon me without my consent & notice by the bank.

It will not be out of place to mention here that I have made several telephonic calls to your bank's call centers but no proper & satisfactory reply has been given by banking authorities till now.

It is my humble request that the amount of Rs.7650/-is wrongly debited from my account Account no-[protected] should be credit immediately .Please.




Account no- [protected]
Name- Neha Wagh
Address- A-19 Gagan Enclave Rohta Road Meerut (U.P)
Phone No- [protected]

Hi

This is with reference to HDFC bank credit card [protected].
I was using this credit card long time back and Bank paid my Electricity Bills without informing me worth Rs. 10870 (which was overvalued in actual that point of time). I also paid my electricity bills by cheque becuase o[censored]navailibilty of information that bank has given me smart pay facility. hence my electricity bills was double paid for which I have never got any compensation.

In the same month (november'2005) i shopped for 2000 Rs. extra from the credit card and same I paid and cancelled the credit card.

I also requested bank to show me the Signature for opting the smart pay facility (if I have made somewhere on the Credit card application form) but the same has not been shown till now. I also requested bank to cancel the wrong charges levied on my credit card statements but no action has been taken so far by bank in this regard.

Bank is mentally harrassing me on the ground of non payment of dues which actually not a fault of mine since then.

I am seriouslly getting disturbed whenever somebody call me and give me a threat for this.

I am really looking for your help. Please help me how can i take this forward and get this resolved asap.

Regards

Manish Gera
[protected]
Delhi

Dear Sir,
My name is Jitendra Nath. My PAN No. is AEQPN7382A and Date of Birth is 27th May 1970.I have a Credit Card of HDFC Bank which no. is [protected]. Its credit limit is just Rs.50000.00(Fifty Thousand).But in your record it is reflected Rs.5000000.00(Fifty Lacs).You are requested to correct the same to verify the concerned bank.my mobile no. is [protected].

Thanking you.

Yours faithfully

Jitendra Nath

RECENTLY I RECEIVED AN EMAIL FROM HDFC BANK STATING FOLLOWING:::

Important message for Savings account customers

# The number of transactions in a Savings Account is restricted to 100 transactions per half year.
(A MERE 15-16 TRANSACTIONS PER MONTH ?? THATS IT ??? I USE TO HAVE ATLEAST 30 TO 35 TRANSACTIONS PER MONTH)

# 5 cash transactions at branch will be allowed free per month. Every additional transaction will be charged @ Rs 100 per transaction effective 1st July 2010. (I CAN'T USE MY HDFC ACCOUNT WITH EASE AT MY OWN BRANCH? WHAT THE ..... HOW ABOUT DOING CASH TRANSACTIONS IN OTHER CITIES ???? NOT POSSIBLE!!!!

ALL THESE, I FEEL IS A NICE WAY TO KEEP CUSTOMERS AWAY FROM THEIR PRODUCTS.....