Sub: Extra Charges levied on my account without any cause from Axis Bank.
Dear Sir,
Myself, Dipak Kumar Mohapatra, Resident of N5/466, IRC Village, Bhubaneswar, bearing a Savings Account No: [protected], with AXIS Bank, Bhubaneswar Main Branch, Satya Nagar, Bhubaneswar.
I have been transacting honestly with the Branch since last two years. I have never dishonored any cheques, neither violated any banking norms.
I never get the Bank statements during the year though I have served them with my proper residential address. I had applied for the Bank Statement a few days earlier and was terribly surprised to find that Bank has charged few thousands time and again without my knowledge from my account. When I inquired about the charges to the Bank officials, they had tried to explain that these are charges for not maintaining minimum Balance in my account. Though, the fact is that I have always maintained average quarterly Balance in my account as I had been asked to do while opening the account. I have understood from some bank officials that the charges been deducted from my accounts so called as consolidated charges should not have been made and unjustified.
Moreover, I have availed a personal loan of Rupees one lakh twenty-five thousand from the Bank since last one and half years and not a single moth I have defaulted their payment. I have personally inquired with the bank officials who had also advised me that since I have availed a personal loan from their Bank and opened a savings account since then, I should have got the privileged of opening the NIL balance account.
I have also made a written request to the Bank since last fifteen days, but the Bank Officials have not responded yet.
Therefore, I humbly bring in front of you my prayer to kindly take up the matter in thy court and justify me.
I would be very thankful to you for your kind action.
Thanking You,
Faithfully Yours,
Dipak Kumar Mohapatra
S/O Bhikari Charan Mohapatra
N5/466, IRC Village, Bhubaneswar: 751015
Phone: [protected]
Aug 14, 2020
Complaint marked as Resolved
I Opened an A/c with HDFC SEC early this year. Last month 10th Sep. when i tried to open its not opened, there is no other way than raise a request for reseting your password once forget. I raised a request for the same. Immediately on 11th Sep. got a reply back that new password will be send in 2-3 working days(Call ID#[protected]. ideally it should reach atmost 5-7 days. But since 30th Sep. when nothing being reach i tried to call on given no. but the toll free always came busy. I tried a lot after a good harashment i tried a other no. luckily i got the line after few attempt. the customer care person told me the reson of non-delivery is address not reachable. On replying how come my HDFC salay statement and ICICI prudential statement is reaching to me, evenif my hdfc sec monthly statement also reaching to me with no fail, the ans. i got is so awaful that no one ever expect. the ans was they are different from us. When I told how it is matter for reaching a mail on a same address, she realised she gave a meaningless ans. and told me to resent my password again. but as of now nothing yet come. that is the reason why i am here.