HDFC Bank Complaints & Reviews

Recently I submitted all my documents to a HDFC agent (HDFC Bank Lakdi Ka Pul Branch). I submitted all the documents including BSNL Phone Bill and Electricity Bill of my own house (registered on father's name). I just asked for 50 percent of loan for Fiat Palio Sports model. I am working as a project manager and earn pretty decent income. Later, after three days of waiting period I get a call saying that my address was not verified....

18th February, 2009



The Manager,
HDFC Bank Card Division,
PO Box No. 8654,
Thiruvanmiyur P.O.
Chennai – 600041
Email : [protected]@hdfcbank.com

Ref : Credit Card No..[protected]

Sub : Waiver of Late Fee Charges & Finance Charges Retail.

We would like to inform you that I am utilizing your Bank’s Credit...

I have not registered for email statement of my credit card bill. Bank has sent three months physical statement to me on my mailing address.

After that, without my consent/request (verbally/written/any other form), they have discontinued sending the physical statements. When my credit card billing date was nearer, i have inquired in phone banking. They said we have sent it to your email address and now onwards we won't...

I tried to use my HDFC International debit card in US, but unable to do it after many e-mail interactions with bank. I'm not happy with the service the bank provided to me instead they told me that there's something wrong with my card but I got that new card in the first week of Jan'09 and I could view the bal in my account but couldnt take out cash from Bank of America ATM in US.
I would like to highlight this to everybody...

i shri shyama prasad shome holding a credit card no [protected] residing at 32/ 1 b khelat babu lane kolkata 700037, over charging the bill for the month of dec. n jan. one is i hav given cheque in due time but charge fine of rs 500...

Hi,

My credit card no. is [protected] from past eight months i have been charged extra amount every month on this credit card and inspite of asking for the details they are not providing me the details of my bill and why is extra charges leived on my bill every month though no purchases made against this card for the last six months and late fee is being charged every month though no bill is sent to me on my bill continously...

I had availed housing loan from HDFC at the rate of 10.25%. Without informing me, they have increased to 11.50% and then brought down to 11% (the present rate).

As SBI is offering at 8% which is applicable both to the new loans and takeover loans, I had approached HDFC for the same.

To my shock, they have informed that penalty charges at the rate of 3% (along with Service Tax and educational cess on ST) will...

I am having a Saving a/c in HDFC Bank which is adequetely funded with a Fixed deposit of more than Rupees 1, 50, 000/- till december and an RTGS of Rs 1, 50, 000/- was also cleared in the month of december, The same amount of 1, 50, 000/- was in my Fixed deposit account for more than a year. the same bank charged rs 1685/- as avg quarter charges for non maintainance of funds, which was already there as stated by myself

After...

I am a corporate salary account holder with HDFC bank and there are muliple issues that I would like to address. These are all related to product communications made to me and on purchasing the product the commitments were never met.

1. Credit Card : I received a call from the HDFC Bank Credit Card division in the beginning of January 2009, that being a salary account holder I am entitled to a Platinum Plus Credit Card from...

Complainant: Sanjay Karmakar
Address: Plot No. 855, Angadpur School Para,
Near Angadpur High School
Durgapur – 713215
Mob: [protected]
Complaint individual
Insurance company: HDFC Standard Life Insurance Co. Ltd.
Policy number: 12446256

Regarding wrong information given to me both in pre sales and post sales(Policy #[protected]

Dear Sir,
This is...

never got any response to my repeated follow up for this complaint.

The Bank Manager
Koramangala -Bangalore

From,
Gurunandan Hebbar P M


Subject- Unethical business practice and cheating customers

Please go through my problem description as listed below
1. An agent from HDFC comes to our office (QuEST, Mahadevapura Bangalore) and informs about an offer...

For me HDFC sets standards but lately they have disappointed me. I don't appreciate the collection department calling my house and using abusive language with my folks. The tele-callers even girls use
abusive language; are these the ethics downloaded into them? If my cell is not reachable they can mail me as you did this time, I didn't expect this kind of behavior from HDFC. I have updated them with my
temporary Bhubaneshwar...

Dear Concenr,
I have an Saving account with HDFC Bank and i have taken a personal loan from HDFC bank of Rs. 196000/- in April 2007, My first installment was due on June 2007, i have cleared all the installment of rs 7936, till now. i have completed 21st installment in the month of Feb 2009.

But my installment of Rs. 7936 was bounced due to 3rd Party Cash payment other then home branch,
i was charged 111 Rs....

I HAVE RECIEVED PAN CARD BUT I LOST IT.I WANT A NEW (OR) DUPLICATE PAN CARD.PLEASE, SEND THE PAN CARD AS QUICK AS POSSIBLE.i dont know exact formality...

I had taken a ULIP policy from HDFC standard life insurance. The agent misled me by not disclosing all the charges. I did not go through the policy document for some months. Later I came to know that I have been cheated. I submitted an application form to surrender the policy on 5th January 2009 in their Maninagar branch (Ahmedabad). I even returned the original policy document on the same day. I asked the person to whom I handed over the...

I had submitted an application for closure of my OD account in the Vasant Vihar branch of HDFC bank on January 05, 2009. Mr. Abhishek Guleria accepted my application and gave me a receipt for the same. In about a month's time I was informed over phone by Mr. Guleria that I need to approach the Deer Park branch of HDFC bank for closing my OD account.

In the evening of February 12, 2009 I received a call at my home (landline)...

Hi,

I am Nilan i would like to inform that i tried reaching Debt Management many times but their contact no's are ringing no response.If i call customer care of HDFC they says you need to speak to debt management we can't help.

I spoke to Naveen he says he is assistant manager but even he was helpless. I was really surprised being an asst manager he says he can't help customer than what's...

I am waiting for my Debit Card pin from past 2 monts. I opened my salary account with HDFC back in Dec-2008 and still waiting for my Debit Card pin. I called sevrel time to HDFC phone banking desk and they are saying I got the pin. I told them to send me POD(Proof of Delivery) but they didn't send it. I already paid for new pin request(HDFC charged 25 rupees) still the problem is same. Whenever I call HDFC back they said, "Sir,...

I Rachit Johari holding the credit account with HDFC for the last one year. Not once did I default on any payment on the card.
One of my cheques was cleared from my savings account on the 4th December for Rs.6000.

I did inform the officials about the same on receiving a reminder call from the bank.
This complaint should have been recorded and essential steps should have been taken but instead I was informed...

I hold an HDFC credit card, which I had recieved recently, as per the welcome kit sent to me with the card, it clearly states that any transaction done more then 5 k can be converted into EMI facility. I called the customer care before using the card and got theconfirmation from them too that the transaction can be converted into easy EMI's. Inspite of my consecutive request calls to the customer care they did not convert, inspite a...