HDFC Bank Complaints & Reviews

hdfc bank used car loan — fraud

dear sir/mam
i have given my used car loan file to mr. dinesh who is working in hdfc business loan centre vidhyadhar nagar jaipur the bank approved my loan of rs 80000/- and i also given post dated cheques my original r.c copy and insurance copy and signed agreement and rs 4670/- cash as a processing fees to mr dinesh but i did'nt get my loan cheque yet and mr dinesh is not pick up my phone and bank no [protected]... dinesh mobile no is [protected] what can i do sirrr kindly resolve my problem and anshul gupta tooo. his mobile mo is [protected]

HDFC BANK-SURAT Complaints - FRAUD in used car loan
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HDFC BANK-SURAT
Posted:[protected] by Shishir Tambawala Send email


FRAUD in used car loan
Dear Sir,
I am State Gov. Authority, Dept. of Legal Metrology & Consumer Affairs Dept, Surat, Gujarat.
I have received complaint from Shri Namiesh Khambati, Surat. He had purchased Used Car from friend SHRI Dalsukh Surti.
He approached Mr. Pankaj Parmer(DSA), Future Finance Ltd, Surat, to get LOan senctioned for used car loan. Mr. Pankaj Parmer has done Blunder with Complainer
As an gov. authority I wrote letre to HDFC-bank, Surat, bank not responding. I wrote letter to Grievanc cell Bombay, but no response.
My personnal E-mail ID [protected]@yahoo.com
Pl. let me know the next step. wish for sutiable guidance on my E-mail.
Thanking you.
S.D.Tambawala

It is apparent that Mr. S.D. Tambawala the above complainant has no authority to ask such guidance if he is real government official. This is for consumers and as such Mr. S. D. Tambawala is not a consumer but as per his own verson, he is a government official and that to when complaint has been lodged with him, It clearly shows that he is playing a mischievious and illegal play with the public and government authority. Under Consumer Protection Act, Complaint can be lodged only with the Consumer Forums and above like state commission and national commission and there are consumer councils to supervise this system under Ministry of Consumer Affairs.
Recently I too got a letter in my company from this authority who has signed upon the letter in the capacity of Assistant Controller, Legal Metrology & Consumer Affirs, Surat. I will definitely take up this matter with proper and appropriate authorities in legal way.
Proper and appropriate authorities are requested to initiate legal actions.

M opend a PREFERED CUSTUMER account in HDFC BANK a key reason before the exacutue to come to our office & express numbers of facilalaties on this plan the given as usaul ATM CARD plus PLATINUM CREDIT CARD but in the end m recieving only chq book only there is no ATM Iinside welcome kit.
M going to ask to concernd officer MArija from MALAD branch & HEMA PUNJABI from JVPD JUHU branch.But the given hunky punky answer to me or my staff aswell.
M very surprise when my account opened in JVPD JUHU branch while m staying in MIRABHYNDER ROAD & cerculating businesses for KANDIVALI(east) see howe funny.
IN THIS REGARDS I THINK THE HDFC BANK LOOSING CONFIDANCE TO CLIENTE DAY BY DAY WITH MISS MANAGEMENT *(HRD)TOTALLY FAILED TO APPOINTED SUCH LEVEL 4 STAFF IN HUGE BANK LIKE HDFC M TRULY UNHAPPY ALL OF THIS.

Same case here/.//

When i call thru telephone banking numbers to customer care... how to speak to executive even after entering bank details?

I called 4-5 times but no where it directs to speak to customer care executives..

I was fully depressed on horrible service by the HDFC bank

Unnecessarily i am wasting time and money, making calls to the stupid bank...

They are just making fun with the customers...

Dear sir,

I have been a customer of HDFC bank for the last about 8 years. I am also its Platinum Plus credit card holder. Undoubtedly, HDFC Bank and its services have been excellent but for the last two years where alround deterioration has set in particularly in the credit card card segment.

Customer Care emplyees have been found to be rude most of the time and lack gentlemany behavior. I had complained several times to Customer Care regarding CVV no. being visible from the front side though in reverse order. This is happenning as the CVV no has been embossed which is never done. In fact it should be printed.

After my complaint, another card was sent. But it also had the same problem. When I contacted Customer Care and asked the executive whether I had to contact the Chairman of the bank for this problem. What I was told and the way I was told is absolutely reprehensible and unbecoming for a bank like like HDFC. The customer told me and I quote, " Yoy can contact the Chairmain, he would write a line and whole issue would come to us again".

This is the state of affairs in bank like HDFC. I was again told that my complaint was perfectly in order and another credit card is under despatch. I was also told not to use the credit card as this could be risky. However more than two months have passed and I have not received my new credit card. I have to use my old credit card as I have no alternative but to use it despite risk involved.

It seems to me that the supervisory staff of the bank is not performing its job with due diligence thereby bringing bad reputation to a reputed bank. There seems to be no accountabilty at all at all levels.

I have, so far not succeeded in getting redressal of my problems from HDFC Bank. However, I sincerely hope that you shall be able to provide me relief by taking up my complaint through your web site.

With warm regards,

Your sincerely

A K Srivastava

How to speak to the customer care executive. I also dialed 4 times and entered all required details but it never connects to a phone banker. This is really frustrating and horrible service from HDFC

hdfc bank ltd tw loan — vehicle recovery

Dear Sir,

I have a one moterbike financed from hdfc bank ltd in the name of my elder brother.When my brother take this facility from bank giveing post dated cheque of icici bank ltd but this account is not maintained by my brother to longer time all cheque's are bounced and emi paid cash in every month.Only 2 emi due to till date and bank threat to me passation of vechicle by his recovery agent.I am very shoked from this warning.

Plz suggest me how can we settel this loan as we both brother due service in other district and my parents is worry form this warning.

My loan account no. is 14148294.
I have purchased Hero Honda CBZ Extreme on installment from HDFC Bank Ltd.
Unfortunately, the cheque of installment of this month has been bounced. The customer care centre of HDFC Bank Ltd. is harrassing me for the same although i have paid the installment with penalty.

I have purchased BAJAJ ct100 on installment from HDFC Bank Ltd.
Unfortunately, the cheque of installment month has been bounced. The customer care centre of HDFC Bank Ltd. is harrassing me for the same although i have paid the installment with penalty.

hi this is manoj kumar
i took loan from hdfc in aug-2008 righ now have Problem in payments becouse my salary comes in every 9'th of the month so please increase my date in octber onwords
thanks And regards
manojkumar
[protected]

hi this is manoj kumar
My loan account no. is 13553813 in aug I have purchased Honda Stuner on installment from HDFC Bank Ltd.
Unfortunately, righ now I have Problem in payments becouse my salary comes in every 9'th of the month so please increase my date in octber onwords
thanks And regards
manojkumar
[protected]

hi this is gajendra kaintura
My loan account no. is 14426243 in march 09 I have purchased bajaj xcd 125. i just want know about the blans of my installment. and I want to closed our loan..
pls give me the blans of our loans..
thanks and regards
gajendra kaintura
[protected]

Hi,

This is Dayalan.C, my TW loan no is 15051908 purchased Apache RTR 160 Bike last year 2009.
I would like to opt for preclosing my TW loan next month Sep-2010 - could you please give me the information how much i have to pay for pre-closing my TW loan.
Please communicate the information through my mobile no [protected] or send Detail information to my mail id [protected]@rediffmail.com OR [protected]@gmail.com.

I am really expecting call from HDFC regarding this.

Regards,
Dhayalan.C
[protected]

Hi,

this is shravan kumar chaudhary, my Two wheeler loan a/c no 16141029 for hero hond cd Dlx.purchased Bike since Feb 2010.
please give me the information how much i have to pay for pre-closing my Bike loan.
Please communicate the information through my mobile no [protected] or send mail Detail information to my mai id [protected]@rediffmail.com

Thanks and Regards
shravan kumar chaudhary
[protected]

Dear Sir,

my name is dharma loan A/c No.16377424 for hero honda karizma
this bike is taken in my name from last two months i couldnt pay EMI due to i met with an a major axcdient iam in bed rest so i request the manager please consider my request, from next month il pay the EMI on date, 2dues i will pay when i take my NOC, kindly help me HDFC team will understand my world i belive, and please update dis num [protected] in ur system,

Thanks&Regds
Dharma
[protected]

Dear Sirs,

My HDFC Bank debit card was hotlisted (blocked) without prior information. On enquiring at the customer service I was told that an upgraded card is been issued and it is in transit. So till the time you receive the new card you cannot use your old card.

I did not receive any sms or email regarding the dispatch of the new card and was caught shocked when I went to an ATM to withdraw money, only to find that my card is blocked. I had to make immediate withdrawal but its a sunday and all the braches are closed. I cannot use my own money from my account.

Can I approach the consumer forum and file a complaint claiming damages?

Thanks,

Mansi...

HDFC Bank — blocking of my card without any informtion

HDFC bank costumer care is not good they don’t understand feeling of customer they don’t want to know that what customer want.

I request to the head of HDFC bank plz do something thanks.

HDFC Bank — atm card got blocked without information

hello sir,
i have got my salary account with hdfc bank,and i am using a debit card,last week when iam trying for a transaction from atm centre,it was showing that my card is blocked,and next day i got a call from bluedart courier service that u had recieved a new debit card,and it should be dispatched in my mailing address which is in bangalore,but now i got transfered by the company to mangalore,now suggest me how to get my card,and tell me any one good reason,why you send a new card when i didn't applied for it.my ac no is-[protected].

Credit Card — excutive behabiour

sir, respectfully i beg to state my name is tarun mishra , i recieved a msg in my mobile .
my credit card has dispatch in blue dard([protected]). that time the blue dart executive has
come in my home i am not their in home ,i am going to my office .the executive told my wife any id
proof is complusery to recieved the card then my wife ring in my mobile then i have talk to the ececutive and i have told him that a have comeing home in 10 minute but he says that he cant wait
it is ok but the behaviour of talking is very bad.no manners of talking,

BEHAVIOUR OF COLLECTION - CREDIT CARD
I totally agree that HDFC is not a banker, but a criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I made full & Final settlement to bank through cheque and now my account is still not settled and callection executives ae calling now and then

BEHAVIOUR OF COLLECTION - CREDIT CARD
I totally agree that HDFC is not a bank its a institute of, criminal .The Collection people are just criminals whom HDFC bank has offerred Commission on collections. The commission rangesfrom 20% to 80% and whenever collection is made records are not updated .I am not able to make the payment this month
but due to some finicial problem . i am not able to made the payment but countinuslly follow with your executive. i have to give them a respect and arrange the payment and made the payment. if your system is not updated so there is not mine fault your executive treed me as a defaulter . this such a redecules and your executives calling morning 9 a.am to till 7 p.m is this the way to collect the money.

Hi All,

HDFC is the worst bank ever, they don't care if customer is in hospital. This is the first time I missed my minimum due because I met with an accident and can't able to arrange amount and I was unable to attend the call as well for 3-4 days. I can understand that was very small amount and I can pay easily but still this time somehow I was unable to pay it. They are treating me like I am criminal. Customer care girl is talking like she is "Vasooli Bhai" #####. I arranged the whole amount today and tomorrow I'll pay it. I know it's their job if someone is not paying bills but it was just 1 minimum due and apart from this I have my salary account in HDFC and also a LOAN is there which I am paying monthly without missing any single EMI.

I am planning to change my salary account next month and I'll close my Credit card as well.

Above rating is for HDFC bank, its services and HDFC employees

SIR,
WE ARE HOLDING YOUR TERMINAL NO 41012330 OF HDFCBANK, AND I AM SORRY TO INFORM YOU THAT WITHOUT INTIMATION A SUM OF RS. 30000/- HAS BEEN DEDUCTED BY YOU.

THE COMPLAINT WAS GIVEN YOU IN WRITING ON[protected] ATTACHING ALL THE RELEVENT DOCUMENTS BUT TILL THIS DATE IT HAS NOT BEEN RELEASED.

THE CUSOMER FROM USA HAD PURCHASED A WOODEN TABLE FROM OUR STORE WORTH RS. 30000 THR CREDIT CARD NO XXX 8454 ON 28 FEB 2009. THE SHIPMENT WAS RELEASED BY HIM AND THE DECLARATION WAS GIVEN TO YOU.

ALL THE ABOVE FACTS ARE AVAILABLE TO YOUR MANAGER MR KINJUL SHARMA MOB [protected] BUT HE IS NOT CAPABLE TO HANDLE THE MATTER.

I THEREFORE REQUEST YOU TO REVERSE THE AMOUNT OF RS. 30000 AT THE EARLIEST.
PLEASE NOTE THAT MY COMPANY HAS GIVEN YOU A BUISNESS OF MASTER /VISA CARD MORE THAN 1.5 CRORES DURING THE YEAR 2008-09. I HAVE STOPPED YOUR EDC MACHINE TILL THE MATTER IS OVER.

THANKING YOU
PADMA JEWELS PVT LTD
PC JAIN DIRECTOR

Please make complaint to your nearest regional office of reserve bank of india.

MY NAME IS SANJAY MISHRA, MY LOAN NO IS 91581448 AND MY EMI IS 1718/00, MY ADDRESS IS 69/3, NEW INDIRA COMPLEX, KHERI ROAD, NAHAR PAR, OLD FARIDABAD
HARYANA-121002, MY DATE OF BIRTH IS 15/08/1983 . I WANT OF NOC BECUASE MY LOAN IS CLOUSED

sir my name is pardan singh, having the loan no.-2646134, as UCL, i have deposite all ammount with intrest against my UCL, and applied for the NOC.agency has commited to issue the NOC within 30 days, but still i have not received my NOC.plz just takecare of my request and issue the NOC.
my address is-
111, madangiri village, delhi-62
last payment detail-
date-18/06/09
please

My Car Loan A/c # 2563357 we paid all our instalment my car loan. we also received full & final letter from hdfc bank.
But now hdfc bank not issue Noc He says first clear my cradit card payment after that they release my noc. how can they do this car loan & credit card both is different division.

awaiting ur opnion.

I REMAIN UNABLE TO GET MY NOC DUE TO WRONG ADDRESS

PLS SEND DUPLICATE N O C OF MY BIKE AT FOLLOWING ADDRESS

my hdfc bike loan no. 2361860
my bike no.DL-5S-U-3092,

RAJ KYMAR S/o LATE NATHU RAM
ADD-D/456, ST-1, ASHOK NGR
SHAHDARA
DELHI-10093

I took car loan from the bank of punjab I have repaid the entire loan along with interest way back in 2008. I have applied for NOC for the same about a year back. But inspite of visiting your bank branch situated in New Grain Market Muktsar. I am unable to get the NOC. My loan account No. is 2DLA1524213. Please help me in this regard.

Plz send duplicate N O C of my car at following address

my hdfc car loan no.1658058
my car no. HR-12 G 8663



Harish Kumar S/O Sh. Nand Lal
Premier Sales
27, subhash shopping complex
near appu ghar
rohtak-124001(haryana)
ph.no [protected], [protected]

I Harvinder Kaur, lost my a/c HDFC car loan, but my EMIs are complete, my car no is DL 7C J 2145, date of birth[protected] car Hyndai Getz ) colour white . EMI got over in March 2011, Still waiting for my NOC, kindly do the needful . My mailing address is : House no 348, Dr Mukherjee Nagar, Delhi - 110009, Email : [protected]@gmail.com, Ph:[protected]

May name is madan mohan pandey L/O L.D. Pandey my three car lone complete month of may 2011 car lone no.
DL4CND-3411 HDFC Bank 13085513 07.05.2011
DL4CND-3412 HDFC Bank 1308550 07.05.2011
DL4CND-3413 HDFC Bank 13085571 07.05.2011

Please send the noc may office address

F- 11/12 Triveni Commecial Complex
sheikh Sarai Phase I
New Delhi 17

Thanks & Regards

Madan Mohan Pandey

[protected]

Dear Sir,
My name is Syed Hameed, & my Loan Agreement is 14806680.Since last one month iam waiting for my car Noc but your people are not responding to my request.I request the higher official to look into the matter & issue the Noc copy.Do the need to us & help me. please please please...

Thanking You,
Yours Faithfully.
Syed hameed.
Hyderabad.
[protected]

Open teh case with Ombudsman u should get addressed fast by bank

i want to check the balance enquiry

Dated: 03.10.2010



Sub: Complaint Against HDFC Bank Credit Card Division

Reference : HDFC CREDIT CARD NO: [protected].



Dear Sir,


I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

Thanks with Regards,

Manas Ray Chaudhury
Bhopal.

NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

[protected]Mr. Sunil, Mr. Dubey [protected])

Please never ever go to these private banks and HFCs such as HDFC, ICICI, they will suck your blood out...I do suffer by paying 10.5% high interest rate on my 11L housing loan with HDFC...I am going to pay off all the remaining money within another 6 to 8 months...luckily I am on onsite in Japan...They make millions of Indians suffer by charging high...In Japan, the interest rate is just 1.75% to 3% on housing loan...

Always go to public sector banks and HFCs, such as LIC, Indian bank, SBI etc...even if it means getting loan with many hassles...it will not make you to suffer in the long run...

Please avoid HDFC...

My advice, Pay the tax to the government and dont make the stupid choice of taking home loan in order to avoid paying income tax...

Paying tax to government is far better than paying the money to these blood suckers...

I hope sincerily that these high interest charging blood suckers become bankcrupt one day...I will be the most happiest person to see such developments...

Dear Friend,

I would like to make you alert on few details regarding HDFC and other limited companies.

HDFC LTD is a limited company and is not a banking institute.
It is a self regulated financial organization and is not at all regulated as a refinancing institute or is not a Banking institute. Sales officers makes people fool by stating HDFC Home loan as part of banking division. Even interest rates charged by HDFC is very high which is increased in subsequent years.

As such rates of interests for home loan are definitely regulated by RBI but limited and private companies do not fall under their per-view. These companies fall under company Act and not under Banking Act.

At time of taking loan these companies promises low rates of interest and then increases rates of interest in subsequent years, which increases your burden of repayment in form of slow poison eating your lots of money.

I will share my personal experience:

I have a very bad experience with HDFC, My loan of 11 lac with tenure was only 20 years and was promised with 3% discounted rates for my loan account as the company with which I was working was a corporate client of HDFC, so my loan started at 7.25% rate of interest and a low EMI of 8595/- Rs only.

In later stages HDFC revised rates of interest stating that my loan is on floating rates, where as no discounted rates are applied to my account. More on no reduction in rates are done at all even when rates of interest of other banks and institutes fall down. Even when they offer low interest rates to new customers – on my inquiry they asked for a proceeding fees of almost 12 thousand rupees to revise the rates of interest.
My EMI is also revised to 10, 526/- Rs and the tenure is now increased. Today even after paying EMI for more then 6 years my tenure of repayment is more then 18 years and EMI is increased from 8695/- Rs per month to 10526/- Rs per month. So I will end up paying money to HDFC for more then 24 years.

So I will end up paying four additional years with new EMI to HDFC which will make me a loss of almost 10-12 lac rupees.

HDFC is offering new customer 8.25 rates of interest where as even when I am a old customer with corporate tie up with the company – I am charged almost 11% rates of interest and I am screwed up by paying more EMI.

I have started legal proceedings against HDFC – and warn you all that dont take loan from HDFC other wise your people will also end up in soup and will have to pay huge for small things.

REQUEST YOU ALL TO TAKE LOANS ONLY FROM BANKING INSTITUTES AND NOT FROM ANY LTD COMPANY--
Ask following questions at time of taking loan.

1.Is the company having word “Bank” in its name.
2.If the company is refinancing company - take in written that – rates of interest in the company will be regulated as per RBI norms.
3.Only those people whose files are not getting approved from banks and documents are not clear enough and are in need of loan should opt for such institutes, but mind it these ltd companies slowly increases rates of interest and eats away your lots of money charging high rates of interest.

PLEASE NOTE – HDFC is a limited company and not a BANK. Only banking institutes or company with word “Bank” in its name are regulated by RBI.
Before signing any document of ltd company please read the terms and conditions completely and take a lawyers advise if needed before going ahead to sign the same.

Please disseminate this information to all your friends and relatives so that they are not cheated by any private company in case of loans / home loans.

In public interest by:
Pankaj Kakani

IN CASE OF A FORECLOSURE OF HOME LOAN, BORROWER''S MAIN, PERHAPS THE ONLY, GRIEVANCE VOICED IS SEEN TO BE AGAINST THE ADDITIONAL CHARGE HE IS REQUIRED TO PAY.

ACCORDING TO ONE'S UNDERSTANDING, HOWEVER, WHAT IS OPEN TO A MORE SERIOUS OBJECTION IS THE, COLLECTION OF INTEREST AS CALCULATED / INCLUDED IN 'EMI' FIXED ON THE BASIS OF THE FULL 'TERM'' OF THE LOAN AS ORIGINALLY CONTRACTED FOR, ALBEIT IT GETS REPAID PREMATURELY..

SHOULD THAT BE SO, THE POINT OF POSER IS;; IS NOT THE INTEREST SO COLLECTED BY ANY LENDING INSTITUTION EXCESSIVE AND INEQUITABLE?

vswaminathan

.

.

Mr Roshan Pandey
[protected] / [protected]
Email : [protected]@gmail.com
Ask for :
Mauritius + Malaysia + Singapore + Star Crusies + Thailand+
Srilanka + GOA 365 DAY + RAILWAY E-TICKET AUTHORISED AGENT
www.travelbyrakesh.com

Mr Roshan Pandey
[protected] / [protected]
Email : [protected]@gmail.com
Ask for :
Mauritius + Malaysia + Singapore + Star Crusies + Thailand+
Srilanka + GOA 365 DAY + RAILWAY E-TICKET AUTHORISED AGENT
www.travelbyrakesh.com

HDFC Bank — Pre-closure charges

HDFC is charging heft charges for pre closing , and also the rates for the closing charges are increased without any notification.

What was the rate of the additional charge that they wanted you to pay? Could you please let me know because even I am planning to pre-close my cash on call loan. I was similarly told that I could close the loan anytime with a 3% preclosure charge.

HDFC is the worst bank in handling credit card customers. Please dont go for it.

yes..

Worst service by hdfc credit card customer service.

They keep on calling to give insta loan but if we need to preclose the loan then we have to call their blunder customer care number. We need to reach their executive as complaint then they are saying too may new rules to preclose and the revised charges NOT informed.

POOR CUSTOMER CARE SERVICE.

in lock down there is customer care executive on call

so what is the procedure tp pre closer procedure

You are very sweet till you take the policy.
When we require your help you show your real colur.

I too have a very bad experience.

PLEASE DONT BUY ANY MORE HDFC ERGO INSURANCE

HDFC Credit Card — excess billing of more than Rs 40000

Sir/Madam,
I HDFC Credit Card limit of Rs.125000. But they had wrongly debited from my account of Rs.42266 through many items. Most of which was for internet flight bookings. Which i Had not Made. I have only the account with makemytrip.com. But the first wrong transaction was of a Butique for Rs.20700. Which also I had not make. After getting the next bill I complant in the Bank's customer service and the told they will look over the matter, but they had not done anything till yet.Afterwards when I got those internet booking charges, I informed them and they told the same and did nothing.
After few months when I saw that they did not done anything, I stop paying the bills.Then they called me on 09/02/09 and i told them why I am not paying. at that day they marked those items and told me to give them a written complant. So i did it on 13/02/09 and send them via post.
After few days a person named Avijit Banerjee from Kolkata Dalhouse office starter calling me and started threaten me for paying.When I told him that I will not pay untill I get any written letter from HDFC head office about what they have done of my complant, He started disturb me and irritate me for payment. He told me to pay the minimun balance of Rs.3760. i paid Rs.4000 when he assured me that the bank will send me a written letter within one month of time.
But on 16/03/09 again i got a call from a girl from HDFC Bank for immidiate payment. When i told that I will not pay untill i get a written calculations about my complant balances she told me that they had not reaceve any complant and suggest me to fax the complant again.So I did it on 18/03/09.
Yesterday I got the payment bill for this month stating immidiate payment.
So sir/madam please do something and suggest me for the next step.

Probal Banerjee
400/8 Radha Housing
Daspara, Mukundapur
Kolkata-700152
Cell-[protected]

I do agree with this. Iam also HDFC BANK credit card holder. My card No. is [protected] limit of Rs.30, 000/- .From bank mistake is happened i.e; wrong statement is generated from their end on 07/08/08 and mentioned merchandiser is Sai Tirumala car décor – Hyderabad for Rs.16, 500/-. Firstly I did not authorized any one to use my card..

customer care department people every time used to call me and informed many time when I did transaction for more than 10, 000/- but except for this transaction no information. When ever iam following, regarding this transaction no proper response was given to me. I went personally and given card dispute form in credit card department - Hyd. Kindly give me some suggestions to whom i need to meet to solve this problem.

Regards,

K.PARVATHI

i am totally agree with complaint board

Hi nishantsakpal,

Dont lose hope. All you can do is simply write an email to the "PriorityRedressal.[protected]@hdfcbank.com " team and copy the local newspapers. You will see changes soon..
I've had a similar issue and escalating this would be a proper way to approach things.
Take care and remember that your life is more important than these 'off the record recovery goons.'

Thank you,
Regards,

A Dighe.
London
United Kingdom.