Sub: Extra Charges levied on my account without any cause from Axis Bank.
Dear Sir,
Myself, Dipak Kumar Mohapatra, Resident of N5/466, IRC Village, Bhubaneswar, bearing a Savings Account No: [protected], with AXIS Bank, Bhubaneswar Main Branch, Satya Nagar, Bhubaneswar.
I have been transacting honestly with the Branch since last two years. I have never dishonored any cheques, neither violated any banking norms.
I never get the Bank statements during the year though I have served them with my proper residential address. I had applied for the Bank Statement a few days earlier and was terribly surprised to find that Bank has charged few thousands time and again without my knowledge from my account. When I inquired about the charges to the Bank officials, they had tried to explain that these are charges for not maintaining minimum Balance in my account. Though, the fact is that I have always maintained average quarterly Balance in my account as I had been asked to do while opening the account. I have understood from some bank officials that the charges been deducted from my accounts so called as consolidated charges should not have been made and unjustified.
Moreover, I have availed a personal loan of Rupees one lakh twenty-five thousand from the Bank since last one and half years and not a single moth I have defaulted their payment. I have personally inquired with the bank officials who had also advised me that since I have availed a personal loan from their Bank and opened a savings account since then, I should have got the privileged of opening the NIL balance account.
I have also made a written request to the Bank since last fifteen days, but the Bank Officials have not responded yet.
Therefore, I humbly bring in front of you my prayer to kindly take up the matter in thy court and justify me.
I would be very thankful to you for your kind action.
Thanking You,
Faithfully Yours,
Dipak Kumar Mohapatra
S/O Bhikari Charan Mohapatra
N5/466, IRC Village, Bhubaneswar: 751015
Phone: [protected]
Aug 14, 2020
Complaint marked as Resolved
but on wards 20/05/09 i will not receive my debit card on my mailing address after that custmer care only erace complaint but no proper response