HDFC Bank Complaints & Reviews

The Head
Customer Care Division
H D F C Bank Ltd.

Subject: Saving Account No. [protected] at Rrampa tower, civil lines, Jalandhar 144001.

Dear sir/ Madam.

I brought the following few lines for your kind consideration and immediate action please and also suitable action against such person/ banking system.

1. I have opened a saving account by depositing Rs. 10, 000-00 in your above branch and your bank allotted me above account no with a welcome kit( Copy of letter enclosed)
2. Since the date of opening the account i did not operate it as i am a retired person and not frequent traveller, however i kept the debit card with me all the time as if i needed, i may use it for emergency fund requirements.
3. On dated[protected], i again deposit the sum of Rs 33, 000-00 in account as cash. The copy of receipt is enclosed for your ready reference purpose.
4. On dated[protected], i also deposited a cheque of Rs 8000-00 of the same branch of account no [protected] belongs to my wife (Photo copy of the receipt is enclosed) for your ready reference purpose.
5. Now my account is loaded with the Sum of Rs. 51, 000-00 Plus interest given by you apoxx. Rs. 350-00.
6. As i have to make an investment in favour of my granddaughter for sum of Rs 50, 000-00, I on dated[protected] issued my check of Rs. 50, 000-00 to ICICI Prudential life insurance co. As the last date for this scheme was[protected].
7. On[protected], my ICICI agent called me and told that my cheque has been bounced with memo refer to drawer.
8. This give me lot set back and humiliation as there is no chance of lack of funds in my account, i become culprit in the eyes of my relatives and the ICICI persons.
9. Any way on 2nd of February i asked my son Anil Kumar Gupta to check the account and find the reasons. As my son is joint holder in this account, and also instructed him to withdraw the cash so that if any chance is there to regularize the investment made earlier. ( Although the last date was gone and ICICI peoples already informed that the investment is cancelled)
10. As per the enquire made by my son, The cheque of Rs 8000-00, deposited by me of The account no [protected] belongs to my wife was not cleared, Thus he withdraw the sum of Rs 43, 200-00 by using his own signature on cheque no. 158927.
11. I have also a hot discussion with my wife why she did not told me regarding the sufficient balance in her account, and according to her she never use her debit card . The atmospheres at my house become so tense.
12. In the evening some of official of HDFC bank including Mr Kavaljet singh, & Mr parminder singh arrived in office of my son and asking for the refund of sum of Rs 43, 000-00 as cash immediately, which he withdraw from bank in the morning from my account. They pressurised my son lot by giving threats for dare consciences, and ultimately they managed to take back cash by returning the cheque no 158927 and told him that my account is blocked due to unknown reasons. And ask him to visit branch with ID’s for the regularization of account.
13. The whole episodes give me lot of harassments, mental tension, & Humiliations. My son is going the branch daily and wasting his few valuable hours and till this date no action is taken by your bank staff and i am unable to use my account since there is balance amount is more than Rs. 50, 000-00.
14. Now the few question to you.
• When the required minimum balance is available in account, there is no reason to block the account?
• If the bank did so, why i am not informed?
• At the time of depositing the sum Of Rs 33, 000-00, why the concern person did not inform? And if the account was blocked, how he or she managed( Cashier) to receive the cash??
• Why bounced cheque deposited in my account was not send to me by post or informed me??
• I am receiving the monthly statements, why the statement is not carried INOPRATIVE ACCOUNT CAPTION!??
• Can you bank official use power out of the way to treat any one at his house or office? And take the cash at 08.00pm after the closing of bank?
• How an interest by monthly is being credited to my account??
• Like this there are lot of question. How a bank can harassed & threat a senior citizens and their money is not at all safe in such private banks.

Anil Kumar gupta C/o
( Narinder Kumar Gupta) Date[protected]
44, SF, Saraswati Vihar
KPT Road Jalandhar.
Ph. [protected]

I want fo transfer my home loan because the HDFC is not reduce the Rate of interest after the govt.declare for reducing the rate of interest.

when i go there for taking photo copy for putup my application to other bank for transfer my home loan they are not giving me my documents photo copy of my property.

how can they block the document of my property?

r/sir,
I want to draw your kind attn towards that my self NITIN GUPTA PROP OF M/S RADHA METALS and my a/c no. is [protected]
iam doing complaint twice regarding withdraw my amount from my C/A by cashier ( mr BHUVAN SEHGAL, mob [protected] ) ashok vihar phase 2 delhi branch by overwritting on my cheque .. bt there is no response from your side .
my complaints no. is del063368 and del053769

so iam complaint to you and dis is my last request from my side otherwise iam going to consumer court. so please take an strict action against my complaint as soon as possible

I THINK iam doing a great mkstake bcz iam opening my c/a in your bank . now iam knowning why people say that icici bank is good then hdfc bcz in your bank there is no value of customer in your eyes n customer is not getting any sufficient reply from your side

SIR U JUST SEE DAT CHEQUE OF AMT RS 311100 THERE IS OVER WRITING N PLZ CHECK MY SIGNATURE ALSO ... AND PLZ ISSUE ME THAT CHEQUE IN MY BRANCH
YOUR STAFF HAS BEEN OVERWRITING ON THAT CHEQUE BY SELF...N PLZ CONTACT ON MY MOBILE NO.

NITIN GUPTA

HDFC Bank — Compliant against HDFC Bank

To,
HDFC Bank
Respect Sir,

This is regarding the miss-behavior against me by GANDHINAGAR G-5, HDFC Branch Employees.

As I have a HDFC Bank Salaried Account from Last more then 2.5 Years. My salary A/C no. [protected], my all the colleagues (around 120 employees) have also taking service from HDFC bank.

I have applied for new ATM Debit card as my old one was missed out. After 5 to 7 days, I got SMS for informing that my Debit card & PIN has been dispatched to GANDHINAGAR branch.

Afterward, I went 3 to 4 times to HDFC bank for inquiring for the same at the HELP desk, but they were avoiding or refusing and neglected me & behave just like evil. And use some manner less words; it’s very much hurt for me. As I have trusted the one of the HDFC bank in India. I have also informed to Bank that please don’t RPAD PIN Number and Debit card at my native place (at Mehasana).I want to collect it form Branch. Than also they have not given by hand and send to the house, I have confirmation as mobile SMS that I have to collect that from Branch.

I was very disappointing with the service when I express my desire to meet the manager I was told to come tomorrow and he negates me & leaves the chamber. Anyhow when I reach the manager to log a complaint I was threatened by him and was not ready to listen or believe what happen instead of correcting himself he tried to prove me wrong. Till date I was very proud to be a customer of HDFC but this incident has made me disappoint. This is how a customer is treated in HDFC Bank.

I have also heard others this type of behavior from the other colleagues of my companies.

The managers need to have training for Customer Service. There should be some Grievance cell especially for the disappoint customers and strict actions should be taken against them or can also have some customers surveys to know the service of the bank. I would like to raise this issue to the CEO of India and the higher officials and let him know what kind of service we receive at this branch.

Here I have not mentioned the employee’s names because I just want to give the warnings by HDFC bank Management team to the HDFC Gandhinagar Branch senior employees, if in future this type of approach is there for customer than I will come with the Name of the employees.

I hope you will take necessary steps to provide better customer services specifically for the Client of GANDHINAGAR HDFC branch.


Thanking you,
Dinubha Zala
[protected]
Gandhinagar

dear sir
a amount of 11030 is detucted from my account [protected] by home loan department for processing fees of home loan, now i have cancell thjis reqirment but my amount is not credited till date for detail kindly see attached mail

Sir
7 days completed but still I have not got my 11030 rs amount which was deducted from my bank account [protected]

Regards
Dinesh Kr Sharma
Manager-Maintenance
B.A.G Films & Media Ltd.,
FC-23, Sector-16A
Noida-201301
Mob-91-[protected]
Ph: +[protected]



-----Original Message-----
From: Bulbul Satsangi [mailto:[protected]@hdfc.com]
Sent: Wednesday, July 08, 2009 12:35 PM
To: Dinesh Sharma
Cc: [protected]@hdfc.com
Subject: Re: FW: cancellation of home loan request

Dear Sir

We are yet to receive confirmation and intimation for the clearance of processing fee cheque We will be able to refund the fee to you within 7 working days


Regards

Bulbul





"Dinesh Sharma"
<dinesh.[protected]@bag
network.in> To
<[protected]@hdfc.com>
07/08/2009 12:02 cc
PM <[protected]@hdfc.com>
Subject
FW: cancellation of home loan
request










Dear sir/Mdm
Kindly credit the amount of 11030 Rs in my account


Regards
Dinesh Kr Sharma
Manager-Maintenance
B.A.G Films & Media Ltd.,
FC-23, Sector-16A
Noida-201301
Mob-91-[protected]
Ph: +[protected]

Respected sir,
It is brought to your kind attention that i am having a saving bank account no. [protected].and dmat account no.10661027.in hdfc bank Bathinda(punjab)branch. sir, i have been charged with so many times with the debit as (bank induced). i dont know when i am maintaining my minimum balance, then why so many times the bank has charged this amount. I have approched the Dmat account dealing person Mr. bajaj. but mu query is still pending with the bank. Kindly waive the charges applied to my account otherwise i have no option to close my account permanently. i have also an another salary account with this bank.but there is no redressal to my complaint.
Kindly do the needful and give instructions to the bank staff to waive my charges.
Thanking you.
regards

Suresh Kumar dhingra
257, bharat nagar Bathinda[protected]

dear sir/ Mam

Subject- poor services
Sir,
I have an a/c with hdfc bank in branch kunjpura road opp, . mahabir dal karnal (haryana) and there services are very poor and i want to close my accopunt but branch manager refuse to close my account no- [protected] and behave very badely with me. And also they have opned my perferred account by saying that its ZERO BALANCE but now bank deduct the Quarterly balance maintance charges from my account so i decide to close my account.
please do the needful



Regards
ranjit singh
h.no- 533/3, jyoti nagar,
kaithal road, karnal(haryana)-132001

Mob-91-[protected]

My two wheelar laon is all ready paid but not receive a no objection letter(NOC)

my name is satish kumar, i was employee in hdfc bank, my emplyee code-CS20751, iam worked with NFC(NEW FRIEND COLONY), but im not recevied the
pf, so plese clear my provident fund
please i request you kind intervinten in this matter, so plese clear the matter
so thanks
satish kumar
[protected]

I am Meenu Prajapat(Cm11876) worked your concern as a senior sales officer(casa) form jun 2008 to may 2009. As I resigned on 1 may 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm11876)
Employee Name : meenu prajapat
Designation : SR SALES OFFICER (casa)
Location : jaipur

I Mukesh Jha(Cm07953) worked your concern as a senior sales officer(casa) form jun 2007 to june 2008. As I resigned on 26 jun 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm07953)
Employee Name : mukesh jha
Designation : SR SALES OFFICER (casa)
Location : jhansi

I Mukesh Jha(Cm07953) worked your concern as a senior sales officer(casa) form jun 2007 to june 2008. As I resigned on 26 jun 2009 still I won’t get that relieving letter and also PF settlement. .so kindly issue me the PF settlement as early as possible.

Employee Code (cm07953)
Employee Name : mukesh jha
Designation : SR SALES OFFICER (casa)
Location : jhansi

HDFC Bank — Misleading and fraud done by HDFC

Hi,

I hold a HDFC gold credit card,I had some financial problem due to which I went to settle my card and I agreed to pay the principal amount to the bank.The settlment was done on feb 2008 and there was agrement with the bank that I will pay Rs23,500 in 6 months however I could not pay the complete amount in 6 months and paid it in 8-9 months,I contacted the customer service and I was told if I pay the amount in 6 months my settlement will not get affected however the NOC will be issued late once I pay the whole amount.
The information which I got was wrong and it was misleading because when I paid the whole amount and was expecting to get a zero statement letter I came to know that my settlement got null and void,this was very bad thing done by the bank I was misguided by the customer services.
As it was my mistake I contacted the bank and showed my intrest in getting the card settled again I was told by an executive to pay Rs 2800/- amount and after which my card will have a zero balance I wanted the bank to give a proof in writing so that I can keep it with me but I was told that they cannot do that as the NOC comes from chennai after 40 days of payment.I agreed and paid the Rs2800/- and as a refernce the agent who came to collect the payment wrote on the recipet that this "the final amount after this the account will have a zero balance,"but this was a big faud done by HDFC BANK,I am still getting the statement,calls from the agent and court letters.

I am very disturbed these days I feel like some as cheated me and I am undergoing a mental trauma,I would request you to please take strong steps for my complaint.

Regards
Navneet singh bhatia

maa chod de uss ke - wo saali kuch nahi kar sakti - koi collection agent tera kuch nahi kar sakta - fir loadge kar de - saale court mai suit file karege - karne de - court mai bol dena paise nahi hai jab honge tab de doonga court 500 rs per month per freeze kar dega poora amount.

ye saale collection wale darana jaante hai - ye sochte hai ke agar ghar waalo ko kuch bolo to insult ke dar se paise mil jaayege - arre besharam ban jaao - bheekh mat maango -

dear,
i[censored] r a good coustomer they should realise the fact at the same time you should also understand that they are doing their job and collection is important for them so, do not get panic nd talk to hdfc people.

Dated: 03.10.2010



Sub: Complaint Against HDFC Bank Credit Card Nuisance

Reference : HDFC BANK CREDIT CARD NO: [protected].


Dear Sir,


I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

Thanks with Regards,

Manas Ray Chaudhury
Bhopal.

NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

[protected]Mr. Sunil, Mr. Dubey [protected])

NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.

Dear Sir,

I Shalini.Tiruvaipati holding an corporate salary account with HDFC bank and even using an HDFC Visa Women Gold Credit card [protected] of worth 40, 000.


I have received a statement of 04/10/09 where i found an transaction of Rs.718.54 on 21/09/09 done on EASY SAVER, but on such particular day i didn't do any online transaction.Could you please review it from your end and send me all the details related to EASY SAVER[protected] transaction.

I would like to block the credit card in order to avoid such type o[censored]nnotified transactions and Please revert with a new card ASAP.




Thanks & Regards

Shalini Tiruvaipati
Group Technology Infrastructure Services (GTIS)
Global Operations Control
Scheduling Group

This is vimla anchliya and my loan a/c no. 15917502 and i took a car loan of amount Rs. 288000 and the processing fee is of amount Rs.3150 n they took Rs. 4150 from us. and the stamp duty was taken of Rs. 1540 and its EMI is of Rs. 6001. for this refund of Rs.1000 we talk to your sales manager "Mr. Harsh Vardhan Rathore" and his executive "Mr. Chetan Verma" and we also have given a application to them for this purpose and there was no action taken from your sight.It has been done cheating with us.

Hope u will be able to solve our problem as soon as possible.For it please contact on this no. [protected]..

To,
The Personnel Manager
The Trustees of HDFC Bank
Employee’s Provident Fund Trust
Personnel Administration Department,
Sub – Transfer of the amount of PF from HDFC PF A/c to my personal A/C no.[protected].
Sir,
With reference to the subject noted above, I was appointed in HDFC Bank in Jamshedpur branch as a contract Sales Executive Code no. CBO 1472 from April 2006 to July 2007. In this period Rs. 720.00(Seven Hundred Twenty )has been deducted per month from my remuneration & the same amount has been deposited from the HDFC Bank in my PF A/c .As I have resigned the service & I am in need of money . For your kind information my email Id is – kumarbinod_75 @rediffmail.com & Mobile no.-[protected].
I therefore request you to kindly transfer the both (Employees Contribution and Employer’s Contribution ) with interest to my SB A/C no.[protected].

With regards
BINOD KUMAR
CB0 1472
Enclosure—Resignation Letter

To,
The Personnel Manager
The Trustees of HDFC Bank
Employee’s Provident Fund Trust
Personnel Administration Department,
Sub – The amount cannot received from my personal A/C no. [protected]Sir,
With reference to the subject noted above, I was appointed in HDFC Bank in Ambala cantt branch as a contract Sales Executive Code no. CS32067 from 12JAN 2010 i cannot received the salary from this month 8march2010 i requested to you to send the fund from my account with interest to my SB A/C no... [protected]
With regards
SANDEEP SHARMA
CS32067
MOBILE NO .[protected]

have the proof of resignation letter.and in hdfc
system it is showing that i had did a 12 forms in that month and even the ulhasnagar branch manager is also know that i was working for the whole month, and i didnt get the salary of that month my sales manager put a wrong date t on my resignation letteu and he used abusive langueages with me.


so i have the request to u that please take the strict action aginst this case

dear sir/madam,
most respectfully and humbbly i draw your attention on my matter that i SHEIK MOHMMAD ISMILE was working as a cse in your maniktala (kolkata) branch and my cse code is CS38826 from last 6 month and in 6 month duration for my muslim look i was transsfred 3 times from phoolbagan to statment house and statement house to maniktala that transsfred effected my bussness becouse in new place i have want time for stable and ihave to want take time to making relation with customer but my sales mannager mr sourav benerjee and team leader subrateen touchered me mentaly and always useing abuse to calling me and allaways they were telling me for my resignation and after that all i was give my resignation on 13th of june 2011 and still they r not giveing me my exprience certificate and when i said for that they tell to me that you are terminetted and they r not given my 14 days sellery.
plese do something for me becouse thnisw is very evil thing to hate with muslim becouse we are also a human being and plese look after my matter and relese my profident fund on my personel account nomber that is[protected].if you want to contect me plese contact me on above my [protected].
thanking you
sheik mohhamd ismile

To,
The Personnel Manager
The Trustees of HDFC Bank
Employee’s Provident Fund Trust
Personnel Administration Department,
Sub – P.F. amount cannot received.
With reference to the subject noted above, I paryank Bhatt, was appointed in HDFC Bank in Ahmedabad, Naranpura branch as a contract Sales Executive Emp.Code no. CP00942 and also re-appointing me Emp.Code is CP07850.
I apply for P.F. withdrawal but there is not any reply from your side so request you to do the needful.
My mail ID is.. [protected]@in.com
With regards
PARYANK BHATT

To,
The Personnel Manager
The Trustees of HDFC Bank
Employee’s Provident Fund Trust
Personnel Administration Department,
Sub – Transfer of the amount of PF from HDFC PF A/c to my personal A/C no.[protected]
Sir,
With reference to the subject noted above, I was appointed in HDFC Bank in faridabad sec-3 branch as a contract Sales Executive Code no. CP21021 from . I.As I have resigned the service & I am in need of money . For your kind information my email Id is –[protected]@yahoo.com
I therefore request you to kindly transfer the both (Employees Contribution and Employer’s Contribution ) with interest to my SB A/C no.--[protected].

With thanks&best regards
parveen kumar
CP21021

sir i have paid the last payment on 5/10/09 but the cheque is not passed due to some reason but your staff add the late fee charge . this not my fault sir so please adjust this charges or cancel my credit

Hi
This is prasad i applyed credit card on 1.5 month back but still i did't get card.just i sopke to u r customer care center people but he replying u r application is not their in my sytem.But i submited all documents NAME: PRASAD BATHINA
Company: ZENSAR TECHNOLOGIES PUNE
DOB:[protected]
please let me know mty application status ASAP

Dear Sir / Madam,

After being hounded by your sales people on the phone to apply for a HDFC credit card I did so with application form number CC01949405, and now i have no communication from your end if i have been declined it should be HDFC duty to inform me of the same as i was not the one to want it .

Please revert,

Zarine Mulla

Hi

I want to know the status of my HDFC Credit card Application. Kindly help me out

I have not received my monthly statement of my credit card

Hi,
My name is Peer Zada Shah Aqib ,
I have a salaried account with HDFC bank.
work in HCL Noida.I received many calls from bank that u have an approved credit card.
And you can apply for the same..after getting many calls from the banks.i at last agreed and applied for the credit card .Executive was sent to me to pick up the documents.Then after waiting for a month i was told that your application has been rejected..and the reason was documentation.The fault was the HDFC bank agent who forgot to pick one of my documents due to carelessness ,,,and then again got calls from bank to apply for the card........after giving all documents this time ....i am being told that your aplication cannot be requested as it was rejected an have to wait for the 6 months to apply for the card.

Idont know what is going on can someone tell me what should i do


Aqib Shah
New Delhi-24
[protected]

Dear Sir,

My Employee code is 21999,
My pf account no is PF/21999
I had resign from my company in feb, and also claim for pf at 25th apr. but still i don't get it.

pls do something about it.
my mobile no is [protected]

Dear, can you all please provide me my private PF account no.as i want to trf my PF amt in the new organisation. i request you all to plz help me you can contact me on [protected] for futher details.

regards
eric

What is AQD Code? Printed on HDFC ATM Receipt.

I an having HDFC salary account, On 30th April i tried to withdraw cash from HDFC ATM it's not working so i tried from other bank ATM it declined ther transaction slip come from ... next day when i check from account the amount was debited and when call to HDFC bank they launch complaint. after one month they confirm that's false transation and revert in my account. very next 2 days again they deducted from my account same amount and said that transaction was cleared ... suggestion me some action against them ... amount was not big but if happen agin when amount was large then what ...

Dear Sir,

I witnessed somewhat same issue while making a payment to ICFAI university towards exam fee. My HDFC card has charged Rs. 2000 twice because the first transaction has been declined. I called HDFC customer care and reported the same. They took the complaint in a real positive manner and asked me to drop a handwritten letter to any near by ATM dropbox for the cancellation of second(repetitive) transaction stating the complete scenario. In next statement the amount has been reversed.

I would advise you to call HDFC customer service and lodge a complaint. They will surely suggest you something.

Regards
priyanka

till now no action is taken against my compliant the situation is the same..we are facing same mental torcher and harrasment from HDFC Employees will any one look into the matter and take necessary action...we have some hope iwth Mr.Aditya Puri but it seems that now we will have to end up without anoy support from Mr.Aditya Puri...