HDFC Bank Complaints & Reviews

i have taken a two wheeler loan for the total tenure of 24months out of which i had paid 17 instalments and due to unemployment for the past three months, i was not able to pay the instalments in time.
a couple of weeks ago my vehicle was stolen by hdfc people inspite of my request to the collection agent to come and collect one intslment and before the end of this months another instalment.

i went and approached the branch for further action ;in this regard and they gave me a settlement letter stating me to may an exhorbitant amount with so many unreasonable amount as penalty for repossession.

but i sent a letter stating my capacity of payment upto to rs.16000/- which they did not accept

kindly help me to collect my vehicle in which about 75% of the instalments had been paid and prepared to pay the rest also

once again to request you to settle theissue amicably

s deivasikamani
TN 02 AC 4552

suffering from same harashment

Yaa mee to sufer like this

Why they dont understand our concerns have ever try to notice.
if you have any answer pls reply

Mail to [protected]@hdfcbank.com

The same was the attitude of the person on cash counter when I have visited the same branch i.e. SDA, New Delhi. I am having Saving Account in Sonipat and when I visted to SDA branch for cash deposit they refused for the same by saying that we don't accept the cash at branch, deposit the same at Home Branch.

HI, I HAVE ALSO FACED SIMILAR PROBLEM ON 10TH MAY WHEN I WENT TO MY HOME BRANCH NN TOWERS PITAM PURA DELHI OF HDFC BANK TO DEPOSIT CASH OF 2800RS/- ONLY BUT THE BANK BRANCH AND BRANCH MANAGER REFUSED TO DO SO AND ASKED THE SOURCE OF FUND (CASH THAT WAS TO BE DEPOSITED) IF I WANT TO DEPOSIT CASH AND ALSO ASKED 2YEARS OF INCOM TAX RETURNS IN WRITTEN REPLY TO BANK .I HAVE SENT AN MAIL TO RBI REGARDING THIS IF A BANK CAN REFUSE CASH DEPOSIT IN SAVING AC. AND WAITING FOR REPLY.
IN MY VIEW THE HDFC BANK HAS MADE NEW RULE OF MINIUM BALANCE OF 10000 PER QUARTER, FOR WHICH BANK IS HARASSING CLIENTS EITHER TO CLOSE THEIR AC OR TO CONVERT THEM IN 10000 MIN. BALANCE AC. EVEN THEY ARE NOT RESPONDING SATISFACTORY REPLY OF COMPLAINTS BEING MADE TO CUSTOMAR SUPPORT.

I agree that HDFC provides worst consumer services.
With HDFC you cannot -
1. Change your address online, if you are reciving paper statements at any addres and if you go to branch for address, its pathetic, I struggled almost 3 months to get my address changed.
2. To do a third party transfer first fill a form and submit at branch which again takes months to resolve.
3. NEFT transfer from other bank takes 4-5 days, whereas my ICICI usually does it same day or next day at max.
4. SMS alerts - sometimes you get smetime you dont.
5. Go to bank to register email id if you already dont.
6. cannot download more than 1 month statement.

and many more.

They are worst.

Govt banks are far better than HDFC. Infact sometimes I feel rural banks should be better than this.

Please dont choose HDFC, if you dont want to get frustrated.

Dear Sir/ Madam,

I was the holder of credit card of HDFC bank (Card no. [protected], valid thru 10/08) and I came to know that the there is some over dues are balance on me, but customer care is not providing any details. I am calling to your collection dept no also at Lucknow and Delhi from last 3 days but no body is picking up the ph.

Kindly let me know the dues if any, as per my knowledge there is no any balance.



Kindly advice to your department for connects to me so that the issue/ miscommunication can be resolved. Request you to issue me the NOC certificate.


Roopesh K choudhary
[protected]

DEAR SIR,
I AM HAVING A LIFE INSURENCE UNDER HDFC(FOLIO NO.[protected] AND ON FEB. 2009 I HAD OWN A MP4 PLAYER OF 4GB AND I GOT A SMS AND A CALL STATING THAT I WILL BE RECEIVING SOON. BUT ON MARCH09 I RECEIVED A EMPTY BOX OF MP3 PLAYER OF 2 GB. I HAD MADE COMPLAINT TO THEIR CUSTOMER CARE FROM 22 MARCH09 ONWORDS BUT EVERY TIME THEY ARE FOOLING ME BY GIVING DIFFERENT ANSWER. I HAD SEND MAIL ALSO TO THEIR WEB SITE BUT DIDNT GET ANY REPLY. BUT EVERY TIME THEY SAY THAT SOME BODY WILL MEET ME WITHIN TWO DAYS AND IT WILL BE SOLVED. THEY ARE TRYING TO MAKE ME FOOL AS I FEEL THAT SOME OF EMPLOYEES OF HDFC STANDARD LIFE ARE INVOLVED IN THAT FRAUD CASE. SO PLEASE HELP ME OUT TO KNOW THE FACT AND SOLVE THE PROBLEM.

THANKING YOU,

TAPAS KUMAR GHOSH
E [protected]@yahoo.co.in
[protected]@rediffmail.com
MOB-[protected]
[protected]

FRAUD

Dated: - 08-April-2011
Mr Manoj Raman
Sr. Manager Customer Service,
HDFC Standard Life Insurance Company Limited,
5th Floor, Eureka Towers,
Mindspace Complex, Link Road,
Malad (West),
Mumbai – 400064.
Sub: - Complaint No –[protected]. (Policy No –[protected]
Dear Mr Manoj Raman,
I am in receipt of Letter dated April 04, 2011 from Binita Upadhaya informing me having registered my complaint under above said complaint no and deputing Mr Ganesh R, customer service Representative to handle the above Complaint within 2 weeks and also giving Escalation Matrix in case I don’t hear from you.

I would like to share the verbal communication I had with your Mr R Ganesh on 06-apr-2011 at 10:07 on Telephone No –[protected] and appraised by him that he is closing this complaint. I am surprised to note that how he can close this complaint without giving me suitable reply on the forged signatures made by your representative and action being taken against him at your end in writing and also let me know how HDFC bank has made payment to the HDFC Life Insurance without matching my signatures. Also I am fail to understand how HDFC Bank entertained application from HDFC Life Insurance with corrections made by their representative at his own without vetting to me. More than 3 Months have passed since lodging of this complaint but till now I have not received any written reply on the above by HDFC Life Insurance & HDFC Bank in this regard.

Also I am highlighting the incidence of dated 30.03.2011, where I got a call from[protected] at 9.16 am of Mr. Sanjay Gupta from HDFC Bank, Rajouri Garden Branch, New Delhi threatening me not to get out from my home if I don’t make payment of Rs. 3300/- in shape of cash today itself and again at 11.08 am I got call from Mob No. [protected] & subsequently from tel. no.[protected] to confirm from me whether I have made the payment or not.

Being a heart & diabetic patient, I myself felt in great shock of such mischievous threatening call I had to made payment in cash against Receipt No.13063516 dated 30.03.2011 to Mr. Pankaj Khanna of M/s B.R. Associates (ID No. N04161) on behalf of HDFC Bank, Card Divn., 110, N M Road, Chennai, to avoid any mishappening to my health due to purchasing of this Insurance Policy. Since then, on every alternate day’s visit of your representative’s at my residence, I am facing B.P. & some type of shock problem due to which my hands are also not working normally and I am incurring a huge amount on medical expenses to overcome depression problems and till now I had spent more than Rs. 2.00 lacs. Immediately after one hour of releasing Rs.3300/-, towards Late charges as advised by Mr Sanjay Gupta of HDFC Rajouri Garden Branch. I got a courier dak from HDFC Life Insurance, Janak Puri, New Delhi to deliver the Policy Bond Certificate, which I refused to take as the same was sent to you for cancellation on 27.12.2010.

Again on 31.03.2011 at 12.56 p.m I got a call from Tel. No.[protected] of Janak Puri Branch, HDFC Life Insurance asking me, why I have returned this policy certificate then I told the calling person that this policy bond was sent to you for cancellation before 3-4 months back and since then you were silent and now on getting Rs. 3300/-, your people are forcing me to purchase this Policy, which I am not interested at all and I still not getting favorable response of cancellation of the said policy and now suitable reply in writing is desired against the errant person who had made forged signature in Policy Document with suitable compensatory amount incurred on medical ailments and communication being done with you in this matter.

On 6.04.2011, your Mr. R. Ganesh expressing his inability to cancel this policy and I am being forced to continue the same, which I am really not interested to continue this policy. Again, on given assurance by HDFC for issuance of regret letter to take corrective actions in future and made responsible HDFC/HDFC Life Insurance any such type of forged actions, I am yet to receive the said letter.

Being subject to this everyday harassment, I request your early intervention in the matter and penalize the behavior and practices of HDFC/HDFC Standard Life Insurance Company. I request you to instruct HDFC Life to cancel the aforesaid policy, and advise the concerned to refund all cancellation charges charged against my Credit card account without any further delay.

Looking forward to hear from you soon in this regard.
Yours faithfully,

(DIN DAYAL GUPTA)
92, Vivekanand Puri
Sarai Rohilla
Delhi – 110007
Mobile No – [protected]
Telephone No –[protected]

FRAUD

Dear Sir,

Subject: Illegal and unethical Sales Practices of HDFC Standard Life Insurance Company

I am writing to you regarding my recent experience with HDFC Standard Life Insurance Company when I tried to purchase a life insurance policy. I requested the policy to be issued against my legal name, Din Dayal Gupta.

However, I received a policy document number 14053316 dated 30th Nov, 2010 which was issued in incorrect name, Deen Dayal, living in Sari Rohilla which is not my correct address either.

I was also shocked to find out that the insurance company had forged my signatures, wrongfully attested my passport copy and changed my name from Din Dayal Gupta to Deen Dayal in policy application documents to enable billing against my HDFC credit card which was in my old name Deen Dayal. Please see of policy, pages 2, 12, 14 and addendum page 2 for details on forgery.

Since then I am continuously requesting for cancellation of the aforesaid policy and the credit card as well 27th Dec, 2010. Even after four months of follow up, I am yet to receive a policy cancellation confirmation.

In the meanwhile, the HDFC credit cards division wrongfully released the annual insurance premium money to HDFC Standard Life Insurance Company against forged documents and has been requesting that money from me. HDFC Cards has also piled up late payment charges against my account.

Now, both companies, HDFC Standard Life and HDFC Cards are playing football with my case. HDFC Life has so far refused to cancel the aforesaid policy and refund all balance amounts against my credit card account. HDFC Cards is also refusing to accept its error in releasing money against forged signatures and reverse the credit card charges and is asking me to fight my battle with the Life Insurance Company.

Being subject to this everyday harassment, I request your early intervention in the matter and penalize the behavior and practices of HDFC Standard Life Insurance Company. I request you to instruct HDFC Life to cancel the aforesaid policy, and advise the concerned to refund all cancellation charges charged against my Credit card account without any further delay.

Thanking you,

Din Dayal Gupta
92 VivekanandPuri,
SaraiRohilla,
Delhi – 110 007 (Mobile No – [protected] & Telephone No –[protected]

Dear Miss Bansal,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue – defaulter’ as the subject line. Request you to provide the relevant details of your credit card/loan along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

HDFC Bank — defaulter

DHARMENDRASINH THAKHAT SINH CHAUHAN,AT POST-LIMB,TA-BAYAD,DI-SABARKANTHA,.
I APPLY FOR LOAN IN HDFC BANK AL PEPAR ARE SUBMITED BUT THE BANK SAID YOU
ARE DEFOLTER IN CIBIL BUT I HAVE NO OTHER LOAN IF ANY LOAN OF MY NAME YOU WILL
SEND ME DETAIL OF THIS LOAN WITH WHICH BANK AND AC NO THEN I WIIL PAY IMMAGETALY
YOU SEND ME DETAIL IN 10 MIN I WILL SEND THIS MAIL 10TIME YOU NOT REPLAY ME SO PLZ SEND ME DETAIL IMAGETALI IN 10MIN ON [protected]@yahoo.com

HDFC standard life insurance — I have not Received my PF Amount from Last 75 Days

Hi!

I Have Resigned on 4 Feb 09, Cleared all Formalities by H.R, but Still i Did Not Received My P.F Amount, My P.F No: 25632, Please Do the Need ful and Reply Your Advice of Prosses to Withdraw my P.F Amount


Thanking You

With Regards
Shailesh Y Shah

There is a waiting period for PF covered employee after resiging from the Company. You have resigned on 4th Feb, 09, so your PF forms 19 n 10C can and might have been submitted only after 4th April, 09.

Today is 30th Jun, if you have cleared all formalities alongwith PF forms duly filled and signed by you at the time of resiging or later and submitted the same to HR, check with the HR personel of the Co, for the same, alternate ask for the reciept/acknowledgment/proof of submission of your PF form from HR to the PF office.

With the copy of the acknowledgement of PF form submitted, you will find the date of submission, and accorindingly approach the PF office to know the status of the same.

In ordinary course you should have received your PF dues credited to your bank account latest by 15th June, Check and understand at what stage it is in the PF office for process.

HDFC standard life insurance — i have not received PF

My Name Vikas Bhasin Employe Id 25721 Join Date 24 Jan 2008 to 25 July 2008. But I dont have received PF till date. Please consider this matter urgently and give me response what can i do for this.

Thanks

I have not received PF My Name Manpal singh Employe Id 30331 Join Date 10 April 2008 dated of leaving service 30/12/2009. But I dont have received PF till date. Please consider this matter urgently and give me response what can I do for this.

Thanks & regard

Manpal Singh (30331)

P F. No./17438

PF amount not recieved

I rakesh pant employee id 35248 has submitted my PF documents however PF money has not come in account yet. My email address [protected]@yahoo.com. Please update and revert as soon as possible. Rakesh Pant

Please provide your phone number, we are a professional debt settlement/negotiations agency (Uppal Enterprises). We are having good contacts in most of the collection agencies used by the banks, and for a reasonable commission charge we can arrange final SETTLEMENT amount to permanently clear the account. Your card will be cancelled but all charges will be cleared.

My name is Mahesh Ratnu my card no is [protected]. I have not received the statement of my credit card of last two months so send me the statement first. Second thing is as I was out of station last month due to which I was unable to pay the minimum amount due on my credit card. For this reason one of your employee called me for the collection of that money and used abusive language with me over phone and also warned me that he will come to my home and fight with me. This is completely unacceptable I have made a payment of RS 10, 000 earlier. Due to some personal work I was unable to make last payment that does not mean that your employees call me and use this kind of abusive language with me. This will never ever be acceptable. I want you take action on this and ask your employee to apologize to me in written otherwise I will have to take legal actions over this. It would be much appreciated if the bank looks into the matter and do the needful. Get back to me with the solution as soon as possible. I will make the payment of the pending due amount on my credit card on 4th August 2009. It would not be possible for me to make the payment befor that date due to my personal reasons. I would appreciate if I dont get such calls untill that date.

Thank you,

Mahesh Ratnu

Conversion FEES from HDFC is a farce - LIES, LIES and SUPER DESI BLOOD SUCKING MENTALITY from HDFC.
This is how they screw people and stay afloat in the business as there is hardly any business for them now a days. No buyers, public sector banks killing their share and so on. What does the RBI do and why are they there? (BPLR - x% discount), don't leave these numbers for normal human beings to chew as they are hard to digest? These banks are the blood suckers man!

This is the real DESI mentality of business showing the intent of being hypocrite from the core. They boast of transparent and most respected companies in the sector but to the core they can not be transparent and respected if these practice continues.

God bless the DESIS and THEIR BUSINESS MODELS.

i dear sir/madam

my name is Madesh.A Emly code: M13595

I m not resived PF forum and Reliving later

Please send me HBL BANGALORE ADDRESS

HBL GLOBAL PVT LTD — regarding PF ACCOUNT NUMBER

p.f account number
i had worked with HBL global pvt ltd for more than 9 Months . now i am asking for my p.f account no.
but they are not responding me.
my code was R20498.
kindly consider it.
thanks regards
Ramesh
[protected]
Bangalore

Escalate the issue to the Banking Ombudsman. Refer to the bank website under complaint section for details.

Dear Sir,
I the above named person have an account in your bank A/C No [protected] at Balasore (Orissa) branch and I pay a cheque No 0449686 an amount of Rs 9226/- (Rupees Nine Thousend two hundred twenty six only ) on 13th July 2009 towords my son Rupak Panda Citi Bank Ahemedabada Credit Card No [protected] for payment . The same amount hasbeen debited on 14th July 2009 from my account but still date the said amount not deposited in Citi Bank account . Thats why I request your honour pls find the problem and solve it at the earliest and if there is any quary in cheque pls return the amount to my account No given above. Pls inform me at the earliest in my given mail Id.

Thanking you for your anticipation.

Your
Mr Dibakara Panda

HDFC Bank — Deposit the cheque

HDFC bank will make the money while taking the 5 days for clearing the deposited the cheque. due to this reason issued cheque will reject due to insufficient fund and they will charges " Cheque return charges accordingly" is it good

HDFC Security, the worst service i ever seen. People just take some lesson from not to open your a/s with HDFC SEC. Below I mentioned what is happening to me yet.

I Opened an A/c with HDFC SEC early this year. Last month 10th Sep. when i tried to open its not opened, there is no other way than raise a request for reseting your password once forget. I raised a request for the same. Immediately on 11th Sep. got a reply back that new password will be send in 2-3 working days(Call ID#[protected]. ideally it should reach atmost 5-7 days. But since 30th Sep. when nothing being reach i tried to call on given no. but the toll free always came busy. I tried a lot after a good harashment i tried a other no. luckily i got the line after few attempt. the customer care person told me the reson of non-delivery is address not reachable. On replying how come my HDFC salay statement and ICICI prudential statement is reaching to me, evenif my hdfc sec monthly statement also reaching to me with no fail, the ans. i got is so awaful that no one ever expect. the ans was they are different from us. When I told how it is matter for reaching a mail on a same address, she realised she gave a meaningless ans. and told me to resent my password again. but as of now nothing yet come. that is the reason why i am here.